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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 63

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B
Baljit Singh Khamba
Feb 3, 2021
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I am a Punjab govt pensioner drawing pension from PNB. Inspite of submitting written calcution sheet regarding income and savings u/s 80c, they are still deducting excess/ disproportionate income tax from my pension, thus causing undue financial loss to me.
Submitted representation number of times, but to no avail.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Sr.Manager PNB branch code 0857 is keenly trying to solve my problem. He has taken up and forwarded my case to the higher authority. Even the dealing hand is also very helpful. Hoping to get the desired results within few days.
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    Amit Bansal 001
    Feb 2, 2021
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    Respected Sir,
    My name is Amit Bansal
    I have ordered a product i.e. Samsung M31 Mobile phone prime edition, space black colour from Amzon on[protected] and made paynent of Rs. 11, 599 through my debit card. But I have cancelled the product due to some reasons and Amazon have initiated the refund of Rs. 11, 599 to my debit card on[protected].
    The expected date was[protected].
    But I have not received the amount in my Bank account.
    Kindly look into the matter and please help me in getting my money back.
    I am providing you the details.

    Bank Account No:- [protected]
    Order ID :[protected]
    Refund Reference Number:- 74332741022102130029284
    74332741022102130485452.

    I am also attaching my Adhar No. And the email I received from Amazon.
    Please Help
    Thank you
    Yours Sincerely
    Amit Bansal
    Mob no [protected]
    Email id :- amit.[protected]@gmail.com
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Feb 06, 2021
    Updated by Amit Bansal 001
    My complaint is not solved yet...please help...
    Feb 09, 2021
    Updated by Amit Bansal 001
    My issue is still pending..There is no reply or action taken by anyone. I still didnt receive my money back. Please solve my issue.
    Feb 13, 2021
    Updated by Amit Bansal 001
    Today is[protected], my complaint is still not resolved.
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      D
      Dkd11
      Feb 2, 2021
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      My name is Dilip Kumar Dhar PNB account no :[protected].I bought a MSI GAMING LAPTOP from Amazon by debit card no [protected]. Due to sone problem i had to return it to amazon. They initiated the refund on 15 dec 2020 ammount of rs67192 . Today is 2n dFebruary 2021, but stiil refund money not credited to my account. Amazon provided

      RRN NO - 30005103380338154855975.

      My account name - Dilip Kumar Dhar

      Account Number[protected]

      Branch - SBDO DUM DUM

      IFSC CODE - PUNB0067720.

      I complain on NCH. THey provided docket no is - 2523518.

      My mobile no is [protected]. Please resolve this issue as soon as possible
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        U
        Urv_Ashish
        from Powai, Maharashtra
        Feb 1, 2021
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        No refund against the UTR No.
        N[protected].
        Theft my money.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          V
          Vanu Mehta
          from Nawanshahr, Punjab
          Feb 1, 2021
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          Address: WR-385, BANIAN MOHALLA KOT BAZZAR,NEAR NEEL KANTH MANDIR

          Hello,
          Amazon India has refunded me rs 1689/- in my bank account.
          My bank account was Oriental Bank of Commerce which is now PNB.
          Amazon has initiated my refund on 10th january. 2021 and given to me Refund Reference Number, then i talked to customer service of PNB and they said no amount in there to be received in your bank account.
          I am just helpless
          Bank Account No: (protected)
          Bank : Punjab National Bank
          Branch: Basti sheikh, jalandhar city (ifsc code:- PUNB0162510)
          Refund Reference No: 74332741010100850905307
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Feb 05, 2021
          Updated by Vanu Mehta
          I also email this issue on [protected]@pnb.co.in and I also fill charge dispute form in bank branch which is recommended by Amazon for this refund but bank do not give genuine reply for this amount (1689). Proof of the bank reply which is given to me is also attached with it.

          Feb 12, 2021
          Updated by Vanu Mehta
          please take any action regarding this issue.
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            K
            Ketan Acharya
            Jan 31, 2021
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            I purchased Ganesh chopper on 3 January 2021 worth Rs 179/- and done full payment by Visa debit card of OBC (bank) . But unfortunately I have to return back chopper and it was done on 07/01/2021. Amazon has processed refund saying that refund will be credited to my account by 12/1/2021. But it is not credited till today 31/1/2021.
            So Amazon customer care had given me a no. Refund reference#
            75260826217009251374976

            Resolve this matter at the earliest.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              N
              Noorezar
              Jan 31, 2021
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              My boss sent me salary to my account on 27.01.21 rupees 2500. I got the message that it got credited. But when i checked my account summary it is showing that the available balance is 0.00 why? When I called in the customer care number to send me balance through sms so it's showing you available balnace is -99735.72. Why I dont understand this why this is happening. And why I cant take out the money also from ATM.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                A
                Anand@Pandey
                from Chennai, Tamil Nadu
                Jan 31, 2021
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                Refund Reference: 75503721022045378114262
                account Number: [protected] [Anand Kumar Pandey]
                Registered Mobile No: [protected]
                Registered email id: anand.[protected]@gmail.com
                Amazon team initiated my refund on 21st Jan 2021 but its not credited in my account till now.
                Product Name: ELLE 18 NUDE SHADE COMBO OF P212, N51, R38, C61(Qty: 1, Sold By: Vazir's Enterprises)
                Order Date :[protected]
                Order:[protected]
                Order Total: 369
                Expected Date of Arrival of product:[protected] to[protected]
                Order Cancellation Date:[protected]
                Refund Initiation Date:[protected]
                Payment Done Via: Master Card ([protected] Anand Kumar Pandey)

                I have ordered a product ELLE 18 NUDE SHADE COMBO OF P212, N51, R38, C61(Qty: 1, Sold By: Vazir's Enterprises) on amazon dated:[protected] Order :[protected] Order Total: 369
                I have orderd this product through online via amazon and they gave me the expected date of arrival of product between 9th jan 2021 to 13th Jan 2021 but it was not recieved till 19th.then i have cancelled this product and applied for refund on dated[protected].They said that refund will be credited in my account within 2 to 4 working days.
                Amazon team initiated my refund on 21st Jan 2021 but its not credited in my account till now.
                Product Name: ELLE 18 NUDE SHADE COMBO OF P212, N51, R38, C61(Qty: 1, Sold By: Vazir's Enterprises)
                Order Date :[protected]
                Order:[protected]
                Order Total: 369
                Expected Date of Arrival of product:[protected] to[protected]
                Order Cancellation Date:[protected]
                Refund Initiation Date:[protected]
                Payment Done Via: Master Card ([protected] Anand Kumar Pandey)
                Refund Reference: 75503721022045378114262
                account Number: [protected] [Anand Kumar Pandey]
                Registered Mobile No: [protected]
                Registered email id: anand.[protected]@gmail.com

                Kindly do the needful and credit my amount in my account.
                Anand Kumar Pandey
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  A
                  Ashwani123thakur
                  Jan 29, 2021
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                  I applied for Fastag in 19 of the January 2021 with Reference No. A44367. When i submitted my application and made a payment of 400. Due to some issue payment was not updated. The amount deducted from my account.

                  I mailed bank head office 4-5 times till now to update my payment status and approve my application. But they do not even replied.

                  PNB Bank have very worst customer care service. I am requesting them from last 10 days.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    sunilp1972
                    from Bengaluru, Karnataka
                    Jan 29, 2021
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                    Purchase was done in amazon for amount Rs.37490/- on[protected]. the order was cancelled on[protected] and amazon confirms the refund amount to me through and RRN no.
                    PNB bank replies that they not recieved any refund from Amazon.
                    PNB - Anandnagar Branch, Bangalore does not have any Charge Dispute form to raise any dispute regarding the refund amount.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      D
                      Devanshu arora 703
                      from Rewari, Haryana
                      Jan 28, 2021
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                      My name is Devanshu and I had ordered a product of RS.(1148)(thermaltake UX100) in Amazon on (8 January 2021)on amazon& I returned this order due to personal reason. And on 15 January 2021Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number and told me to fill charge dispute form. So please kindly respond to this complaint it's very urgent.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        A
                        from Delhi, Delhi
                        Jan 28, 2021
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                        Sir, Amazon issued me a refund of Rs 290 on 18/01/2021 by RRN74332741019101811411261
                        but I am sorry to say that I have not received the amount in my account till now ..please look into the matter and credit the amount in my account . The details are as follows.
                        Name -Amit Saxena
                        Account no -[protected]
                        Branch -Kasganj ( O.B.C.)
                        Area pin code -207123
                        My contact no -[protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Jan 31, 2021
                        Updated by [email protected]
                        Please do needful and credit in my account .
                        Feb 01, 2021
                        Updated by [email protected]
                        Amount not credited till now . Please help me .
                        Feb 04, 2021
                        Updated by [email protected]
                        No response from PNB.
                        Feb 12, 2021
                        Updated by [email protected]
                        No action till now.
                        Feb 16, 2021
                        Updated by [email protected]
                        No resolution till now.
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                          A
                          from Delhi, Delhi
                          Jan 28, 2021
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                          Sir, Amazon issued me a refund of Rs 290 on 18/01/2021 by RRN74332741019101811411261
                          but I am sorry to say that I have not received the amount in my account till now ..please look into the matter and resolve it . details are as follows.
                          Name -Amit Saxena
                          Account no -[protected]
                          Branch -Kasganj ( O.B.C.)
                          Area pin code -207123
                          My contact no -[protected]
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Feb 01, 2021
                          Updated by [email protected]
                          Amount not credited till now' . Please help me .
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                            R
                            rabkenam
                            from Dimapur, Assam
                            Jan 28, 2021
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                            Address: Punjab National Bank, Dalmia House, Bank Road, Dhami Tola, Gaya 823001 (IFS Code PUNB0017900)

                            Sir,
                            I am retired defense personnel. My e-ppo has been sent to PNB in March 2020 & received by PNB as per e-ppo authorities. But PNB is not turning up his deaf ear to update my pension and arrear. In this regard I have emailed several times but no reply.

                            Regards and thanks.
                            R Kumar
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              R
                              rajinderkumargupta
                              from Patiala, Punjab
                              Jan 28, 2021
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                              I had opened a savings account having account number[protected] at PNB 22 number Phatak Patiala punjab on 15.01.2021. IFS code is PUNB0148200.
                              My account is not yet activated since its opening for the reasons not known to me. Neither mobile number is linked. My mobile number is [protected].
                              PNB branch has failed to give any reason for this.
                              Kindly solve the issue
                              Rajinderkumargupta
                              [protected]
                              A/C no. [protected]
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                L
                                lyrics star
                                from Chakrata, Uttarakhand
                                Jan 28, 2021
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                                My name is Himanshu, I had ordered a product from Amazon on 31 December 2020. Which was a power bank. But I canceled him the very next day. And Amazon refunded on January 2, 2021, along with the bank reference number, but I did not get that amount in my account. I spoke to Amazon's Customer Care, saying that it is not our fault. We have refunded the money to you. And until the bank does not give us the bank reference number, the money is not sent.Whose reference number is[protected], which was given by Amazon.

                                I have not been helped by the bank. My bank customer care was not helped even when it was repeated repeatedly. My money is trapped due to the technical error of the bank, but the bank refuses to accept it. I did not get any efforts even after trying in all ways. The facilities and service of Punjab National Bank is very poor. I request Punjab National Bank, and it is also my humble request that my money, which has an amount of Rs. 499/-, should be sent to my account as soon as possible

                                This is the detail of my bank, in which the transaction took place on 31 December. And the refund amount from Amazon was given on January 2 but the show did not happen on the account..
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  anjali chandel
                                  Jan 28, 2021
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                                  Hello,
                                  We have transaction on 9 jan 2021, 1301/-and cancelled the order.
                                  Amzaon India has refunded me rs 1301/- in my bank account.
                                  My bank account is in Punjab National Bank.Amazon has initiated my refund on 13th jan. 2021 and given to me Refund Reference Number:-#74332741014101342918607.

                                  Bank : Punjab National Bank
                                  Bank Account No:- [protected]
                                  BRANCH IFSC:PUNB0147310
                                  Branch:PUNJAB NATIONAL BANK SIrsaganj district firozabad uttar pradesh
                                  Reference Number: #74332741014101342918607
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    shubhamc20
                                    Jan 27, 2021
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                                    I have ordered multimeter on 16th January 2021 from Amazon order id :[protected] through my debit card amt. Rs. 953. I cancelled my order after few hours. Refund was initiated by Amazon but was not credited into my account.
                                    RRN by Amazon: 112321
                                    My account no. [protected].
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Still not resolved.
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                                      A
                                      from Delhi, Delhi
                                      Jan 26, 2021
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                                      Sir, I have an issue . My refund is not credited into my account . Please look into the matter and resolve this.
                                      RRN 74332741019101811411261
                                      Name -Amit Saxena
                                      Contact-[protected]
                                      Refund date -18/01/2021
                                      From -Amazon
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      My bank account number is [protected]
                                      Branch -KasganjO.B.C)
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                                        Shruti1773
                                        Jan 25, 2021
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                                        Myntra has processed me a refund of Rs 939 on 20th Jan but it is not getting reflected in my account. Myntra has also provided a 23 digit ARN number to me proving that the refund was successful but when I asked pnb branch to track the transaction they denied simply and are not ready to help me at all. They say they can't track. Is this how you treat your customers pnb? Provide me my refund
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Jan 28, 2021
                                        Updated by Shruti1773
                                        2 days since I posted this complaint yet no response
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