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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 63

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U
Urv_Ashish
from Powai, Maharashtra
Feb 1, 2021
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No refund against the UTR No.
N[protected].
Theft my money.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    V
    Vanu Mehta
    from Nawanshahr, Punjab
    Feb 1, 2021
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    Address: WR-385, BANIAN MOHALLA KOT BAZZAR,NEAR NEEL KANTH MANDIR

    Hello,
    Amazon India has refunded me rs 1689/- in my bank account.
    My bank account was Oriental Bank of Commerce which is now PNB.
    Amazon has initiated my refund on 10th january. 2021 and given to me Refund Reference Number, then i talked to customer service of PNB and they said no amount in there to be received in your bank account.
    I am just helpless
    Bank Account No: (protected)
    Bank : Punjab National Bank
    Branch: Basti sheikh, jalandhar city (ifsc code:- PUNB0162510)
    Refund Reference No: 74332741010100850905307
    +2 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Feb 05, 2021
    Updated by Vanu Mehta
    I also email this issue on [protected]@pnb.co.in and I also fill charge dispute form in bank branch which is recommended by Amazon for this refund but bank do not give genuine reply for this amount (1689). Proof of the bank reply which is given to me is also attached with it.

    Feb 12, 2021
    Updated by Vanu Mehta
    please take any action regarding this issue.
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      K
      Ketan Acharya
      Jan 31, 2021
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      I purchased Ganesh chopper on 3 January 2021 worth Rs 179/- and done full payment by Visa debit card of OBC (bank) . But unfortunately I have to return back chopper and it was done on 07/01/2021. Amazon has processed refund saying that refund will be credited to my account by 12/1/2021. But it is not credited till today 31/1/2021.
      So Amazon customer care had given me a no. Refund reference#
      75260826217009251374976

      Resolve this matter at the earliest.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        N
        Noorezar
        Jan 31, 2021
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        My boss sent me salary to my account on 27.01.21 rupees 2500. I got the message that it got credited. But when i checked my account summary it is showing that the available balance is 0.00 why? When I called in the customer care number to send me balance through sms so it's showing you available balnace is -99735.72. Why I dont understand this why this is happening. And why I cant take out the money also from ATM.
        +1 photos
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          A
          Anand@Pandey
          from Chennai, Tamil Nadu
          Jan 31, 2021
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          Refund Reference: 75503721022045378114262
          account Number: [protected] [Anand Kumar Pandey]
          Registered Mobile No: [protected]
          Registered email id: anand.[protected]@gmail.com
          Amazon team initiated my refund on 21st Jan 2021 but its not credited in my account till now.
          Product Name: ELLE 18 NUDE SHADE COMBO OF P212, N51, R38, C61(Qty: 1, Sold By: Vazir's Enterprises)
          Order Date :[protected]
          Order:[protected]
          Order Total: 369
          Expected Date of Arrival of product:[protected] to[protected]
          Order Cancellation Date:[protected]
          Refund Initiation Date:[protected]
          Payment Done Via: Master Card ([protected] Anand Kumar Pandey)

          I have ordered a product ELLE 18 NUDE SHADE COMBO OF P212, N51, R38, C61(Qty: 1, Sold By: Vazir's Enterprises) on amazon dated:[protected] Order :[protected] Order Total: 369
          I have orderd this product through online via amazon and they gave me the expected date of arrival of product between 9th jan 2021 to 13th Jan 2021 but it was not recieved till 19th.then i have cancelled this product and applied for refund on dated[protected].They said that refund will be credited in my account within 2 to 4 working days.
          Amazon team initiated my refund on 21st Jan 2021 but its not credited in my account till now.
          Product Name: ELLE 18 NUDE SHADE COMBO OF P212, N51, R38, C61(Qty: 1, Sold By: Vazir's Enterprises)
          Order Date :[protected]
          Order:[protected]
          Order Total: 369
          Expected Date of Arrival of product:[protected] to[protected]
          Order Cancellation Date:[protected]
          Refund Initiation Date:[protected]
          Payment Done Via: Master Card ([protected] Anand Kumar Pandey)
          Refund Reference: 75503721022045378114262
          account Number: [protected] [Anand Kumar Pandey]
          Registered Mobile No: [protected]
          Registered email id: anand.[protected]@gmail.com

          Kindly do the needful and credit my amount in my account.
          Anand Kumar Pandey
          +3 photos
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            A
            Ashwani123thakur
            Jan 29, 2021
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            I applied for Fastag in 19 of the January 2021 with Reference No. A44367. When i submitted my application and made a payment of 400. Due to some issue payment was not updated. The amount deducted from my account.

            I mailed bank head office 4-5 times till now to update my payment status and approve my application. But they do not even replied.

            PNB Bank have very worst customer care service. I am requesting them from last 10 days.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              sunilp1972
              from Bengaluru, Karnataka
              Jan 29, 2021
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              Purchase was done in amazon for amount Rs.37490/- on[protected]. the order was cancelled on[protected] and amazon confirms the refund amount to me through and RRN no.
              PNB bank replies that they not recieved any refund from Amazon.
              PNB - Anandnagar Branch, Bangalore does not have any Charge Dispute form to raise any dispute regarding the refund amount.
              +2 photos
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                D
                Devanshu arora 703
                from Rewari, Haryana
                Jan 28, 2021
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                My name is Devanshu and I had ordered a product of RS.(1148)(thermaltake UX100) in Amazon on (8 January 2021)on amazon& I returned this order due to personal reason. And on 15 January 2021Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number and told me to fill charge dispute form. So please kindly respond to this complaint it's very urgent.
                +1 photos
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                  A
                  from Delhi, Delhi
                  Jan 28, 2021
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                  Sir, Amazon issued me a refund of Rs 290 on 18/01/2021 by RRN74332741019101811411261
                  but I am sorry to say that I have not received the amount in my account till now ..please look into the matter and credit the amount in my account . The details are as follows.
                  Name -Amit Saxena
                  Account no -[protected]
                  Branch -Kasganj ( O.B.C.)
                  Area pin code -207123
                  My contact no -[protected]
                  +1 photos
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Jan 31, 2021
                  Updated by [email protected]
                  Please do needful and credit in my account .
                  Feb 01, 2021
                  Updated by [email protected]
                  Amount not credited till now . Please help me .
                  Feb 04, 2021
                  Updated by [email protected]
                  No response from PNB.
                  Feb 12, 2021
                  Updated by [email protected]
                  No action till now.
                  Feb 16, 2021
                  Updated by [email protected]
                  No resolution till now.
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                    A
                    from Delhi, Delhi
                    Jan 28, 2021
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                    Sir, Amazon issued me a refund of Rs 290 on 18/01/2021 by RRN74332741019101811411261
                    but I am sorry to say that I have not received the amount in my account till now ..please look into the matter and resolve it . details are as follows.
                    Name -Amit Saxena
                    Account no -[protected]
                    Branch -Kasganj ( O.B.C.)
                    Area pin code -207123
                    My contact no -[protected]
                    +1 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Feb 01, 2021
                    Updated by [email protected]
                    Amount not credited till now' . Please help me .
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                      R
                      rabkenam
                      from Dimapur, Assam
                      Jan 28, 2021
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                      Address: Punjab National Bank, Dalmia House, Bank Road, Dhami Tola, Gaya 823001 (IFS Code PUNB0017900)

                      Sir,
                      I am retired defense personnel. My e-ppo has been sent to PNB in March 2020 & received by PNB as per e-ppo authorities. But PNB is not turning up his deaf ear to update my pension and arrear. In this regard I have emailed several times but no reply.

                      Regards and thanks.
                      R Kumar
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        R
                        rajinderkumargupta
                        from Patiala, Punjab
                        Jan 28, 2021
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                        I had opened a savings account having account number[protected] at PNB 22 number Phatak Patiala punjab on 15.01.2021. IFS code is PUNB0148200.
                        My account is not yet activated since its opening for the reasons not known to me. Neither mobile number is linked. My mobile number is [protected].
                        PNB branch has failed to give any reason for this.
                        Kindly solve the issue
                        Rajinderkumargupta
                        [protected]
                        A/C no. [protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          L
                          lyrics star
                          from Chakrata, Uttarakhand
                          Jan 28, 2021
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                          My name is Himanshu, I had ordered a product from Amazon on 31 December 2020. Which was a power bank. But I canceled him the very next day. And Amazon refunded on January 2, 2021, along with the bank reference number, but I did not get that amount in my account. I spoke to Amazon's Customer Care, saying that it is not our fault. We have refunded the money to you. And until the bank does not give us the bank reference number, the money is not sent.Whose reference number is[protected], which was given by Amazon.

                          I have not been helped by the bank. My bank customer care was not helped even when it was repeated repeatedly. My money is trapped due to the technical error of the bank, but the bank refuses to accept it. I did not get any efforts even after trying in all ways. The facilities and service of Punjab National Bank is very poor. I request Punjab National Bank, and it is also my humble request that my money, which has an amount of Rs. 499/-, should be sent to my account as soon as possible

                          This is the detail of my bank, in which the transaction took place on 31 December. And the refund amount from Amazon was given on January 2 but the show did not happen on the account..
                          +2 photos
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                            A
                            anjali chandel
                            Jan 28, 2021
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                            Hello,
                            We have transaction on 9 jan 2021, 1301/-and cancelled the order.
                            Amzaon India has refunded me rs 1301/- in my bank account.
                            My bank account is in Punjab National Bank.Amazon has initiated my refund on 13th jan. 2021 and given to me Refund Reference Number:-#74332741014101342918607.

                            Bank : Punjab National Bank
                            Bank Account No:- [protected]
                            BRANCH IFSC:PUNB0147310
                            Branch:PUNJAB NATIONAL BANK SIrsaganj district firozabad uttar pradesh
                            Reference Number: #74332741014101342918607
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              S
                              shubhamc20
                              Jan 27, 2021
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                              I have ordered multimeter on 16th January 2021 from Amazon order id :[protected] through my debit card amt. Rs. 953. I cancelled my order after few hours. Refund was initiated by Amazon but was not credited into my account.
                              RRN by Amazon: 112321
                              My account no. [protected].
                              +1 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Still not resolved.
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                                A
                                from Delhi, Delhi
                                Jan 26, 2021
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                                Sir, I have an issue . My refund is not credited into my account . Please look into the matter and resolve this.
                                RRN 74332741019101811411261
                                Name -Amit Saxena
                                Contact-[protected]
                                Refund date -18/01/2021
                                From -Amazon
                                +1 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                My bank account number is [protected]
                                Branch -KasganjO.B.C)
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                                  S
                                  Shruti1773
                                  Jan 25, 2021
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                                  Myntra has processed me a refund of Rs 939 on 20th Jan but it is not getting reflected in my account. Myntra has also provided a 23 digit ARN number to me proving that the refund was successful but when I asked pnb branch to track the transaction they denied simply and are not ready to help me at all. They say they can't track. Is this how you treat your customers pnb? Provide me my refund
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Jan 28, 2021
                                  Updated by Shruti1773
                                  2 days since I posted this complaint yet no response
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                                    D
                                    divarora
                                    Jan 25, 2021
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                                    I had ordered something from Amazon on 10-JAN-2021 which I successfully returned on 12-JAN-2021. Since I paid for the order by debit card, the amount was supposed to be credited to my bank account which did not happened till now. I contacted the amazon team which replied to me back with an RRN number stating that they successfully initiated the refund process. After that, I visited the bank with the RRN number given by Amazon but they refused to help to say that this of no use to them. I regularly check my balance, but the amount is not credited since then. My RRN numbers are 74332741014101341017278, 74332741014101339422274 . Attached is the App screenshot from the Amazon team stating that the refund has been successfully completed.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Any Updates on this?
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                                      U
                                      Ujjawalj7395
                                      Jan 24, 2021
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                                      Atm cash not dispense but account debited

                                      Hi Sir,
                                      My name is Rishav Jain and I have an account in your bank which account no is [protected]
                                      I have withdrawn 15000 INR on 15/11/2020 at 12:13:50 pm from PNB trasport nagar Meerut (UP) 250002 ATM ( which was Oriental bank of commerce ATM before), And I have got a message of successful transaction


                                      But during transaction when money about to come out, ATM got shut down after that it was restarted...
                                      +1 photos
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                                      A
                                      ajoshi001
                                      from Lucknow, Uttar Pradesh
                                      Jan 24, 2021
                                      Resolved
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                                      Resolved

                                      I was supposed to get a refund from Indian Institute of banking and Finance for a transaction of Rs. 4130 done on[protected] UPI/[protected]. IIBF has informed me that they have processed the refund on their side on[protected]. IIBF has provided me with a credit note and Bank reference ID[protected] to enquire with the bank. I have sent emails to [protected]@pnb.co.in and also to toll free number yet no solution. I had written a formal complaint to the bank in the branch on[protected] in branch, no response yet. Please look into the matter and credit my refund.
                                      Bank reference ID[protected]
                                      Jul 14, 2021
                                      Complaint marked as Resolved 
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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