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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 70

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B
Bsr123
Dec 23, 2020
Resolved
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I am B.Sowjanya and have made a transaction on ajio on 04/12/2020 amounting 1170.96 and cancelled it but refund not received for which ajio has provided refund reference number:[protected]
Dec 30, 2020
Complaint marked as Resolved 
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    H
    Heeralal gupta
    Dec 23, 2020
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    Address: Jharkhand

    I ordered 2 products from Amazon and then I return the product then my refund is done by Amazon but not received in my account when I contact to Amazon customer care they had given me reference number[protected], ( [protected]
    87)
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    When I received my refund
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      R
      Ranjeet 007
      from Delhi, Delhi
      Dec 22, 2020
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      Address: Narot jaimal singh,teh.-pathankot,Dt gurdaspur -145026

      I have ordered a product of decathlon on 30 nov 2020 but refund not reflected to my account till 22 dec 2020, i have talked to decathlon sports pvt. Customer care service, they told me amount from our side reflected to your account and also decathlon customer send me detail of transfer money on mail id .
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        V
        Vishal kumar Meena
        from Powai, Maharashtra
        Dec 22, 2020
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        A product I purchased from Amazon and I cancelled order the transaction done by my PNB debit Card now it's cancelled so I didn't get my refund reverse in my account. My account no is [protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          A
          Anil Goyal G
          Dec 22, 2020
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          Address: ANIL GOYAL C/O GOYAL MEDICAL STORE SOHNA
          Website: na

          Accounts No [protected] Name Anil Goyal Branch Sohna 122103.

          Bank Staff Is No Co-operate With Account holder and nit provide bank
          account statement and not resolve other issue and always gives customer number and advise to download bank app

          over all they are not gives satisfactory services

          I m totally disappointed
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            A
            Ar. Aditi singh
            Dec 21, 2020
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            My account no. Is [protected].
            The amount of 2697.30.

            The transactions are -

            1. AT 07:15 PM ON 25 SEPT. 2020.

            2. AT 08:51 PM ON 25 SEPT. 2020.

            3. AT 07:47 PM ON 26 SEPT. 2020.


            The problem all these amount were paid by me to max online app via upi. The screenshots of the same are attached for your reference.
            But my order got cancelled due to technical issues.
            I have paid the amount of Rs. 2697.30 thrice as mentioned above.
            But i have received the refund only twice. There is one refund of Rs. 2697.30 is still pending.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              P
              Priyanku Dey
              Dec 21, 2020
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              Address: Rajarhat-Bishnupur

              Dear Concern,

              On dated 7th Dec 20 Rs. 2472 was debited and this transaction not done by me. Already written complain submited reference branch.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                I
                inderdeep69
                Dec 21, 2020
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                Resolved

                On 23rd Nov i placed an order for Shoe on Flipkart and i pay amount of 1999.00 for this order by using my Visa card # [protected] associated with my PNB account (A/C no. [protected]) . Due to some personal reasons i cancelled my order on 26th Nov and flipkart refund my payment of 1999 and refund reference number provided by flipkart to me is 74766510331047704354644.
                Since now more than 20 days passed away but 1999.00 rupees are not credited in my PNB account/ Visacard.

                Please go through this reference number 74766510331047704354644 and credit my refund of 1999.00 rupees as soon as possible in my account.
                Dec 21, 2020
                Complaint marked as Resolved 
                Refund received.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  I
                  inderdeep69
                  Dec 21, 2020
                  Resolved
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                  Resolved

                  Hi,
                  I have cancelled 1 order on flipkart for Rs 1999 and refund issued and reference number: 74766510331047704354644.
                  Order cancelled on 26th Nov and refund will be added by 4th Dec. I have raised the issue so many time in flipkart but they told check with your bank only. I visited bank branch and they told to chk with flipkart. Still i have not receive this amount in My Bank account.
                  Now no one is taking this seriously.
                  My refund is still pending. So pls check this issue on priority.
                  My Account no. [protected].
                  Debit card number-[protected].
                  Dec 21, 2020
                  Complaint marked as Resolved 
                  Refund received.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Refund not show my bank account
                  Refund not show my bank account please help
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                    A
                    Aaisha malik
                    from Delhi, Delhi
                    Dec 21, 2020
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                    Address: 7/1 Snehlata ganj nayapura

                    I have returned a bluetooth earphone to amazon and they have initiated refund of 1, 199 on 5 December but I have not received the amount yet
                    Refund refrence number..
                    30005403420325173129926
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      A
                      Adroit Akash
                      from Powai, Maharashtra
                      Dec 20, 2020
                      Resolved
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                      Resolved

                      Address: sarai khawaja , faridabad
                      Website: amazon

                      I have a refund reference number but I did no get my money in my account.. Refund reference no.
                      Which is provided by Amazon.[protected]
                      Dec 20, 2020
                      Complaint marked as Resolved 
                      still i didn't get my refund hence issue is unresolved.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        M
                        Manish.khd
                        Dec 19, 2020
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                        Resolved

                        My name is Manish and I had ordered a product of RS.2556 in Amazon on 24/11/2020 & I cancell the order due to personal reason. And on 02/12/2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 74332740338033704754661and told me to fill charge dispute form but punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. PNB account no.[protected]
                        Dec 28, 2020
                        Complaint marked as Resolved 
                        Done
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          K
                          Kanishq01
                          Dec 19, 2020
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                          Sir/Ma'am,

                          My name is Kanishq Mishra and I am an Account Holder in Punjab National Bank, Mohaddipur Branch, Gorakhpur, Uttar Pradesh. (formerly I had my account in Oriental Bank of Commerce which was later transferred in PNB)
                          On 23 November, 2020, I did a transaction at Amazon.in worth Rs. 12, 599 (the product Samsung Galaxy M21 was of 13, 999 but I applied for exchange of old phone therefore I had to pay 12, 599.)
                          through my Oriental Bank of Commerce Rupay Debit card – ending with 9787. The order had to be later cancelled due to some reasons and the amount should have been refunded.

                          The refund was initiated on – 26 November, 2020 and the amount were to be displayed in my Bank account maximum by 1 December, 2020.

                          After the date passed and the amount still not shown in my Bank account, I contacted The Amazon Services, in which upon enquiry it was revealed that the amount has been sent from the side of amazon but is not being displayed in my Bank account.

                          As an RRN number was generated which can only be generated by Bank upon the receival of that amount. RRN (Refund Reference Number) – 30005403320328153274127

                          I have visited the bank many a time, called customer care services many many times, still no help from anywhere.

                          I urgently need the money. Please look into this matter as soon as possible.

                          NAME – KANISHQ MISHRA

                          ACCOUNT NO. – [protected]

                          RRN - 30005403320328153274127
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            R
                            Rizwan Ansari FBD
                            from Delhi, Delhi
                            Dec 19, 2020
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                            Address: Farrukhabad

                            No.1, Refund Reference number 74332740337033644471674
                            no.2 Refund Reference number 74332740337033651970097
                            Help me please
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              W
                              Weiwei
                              Dec 18, 2020
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                              I had ordered Pink Fleece sweater last week that is on 7th December and cancelled the same immediately on the same day because of some network issue. The company mailed me saying that the refund has been processed and initiated and should be reflected in 5-7 days for the same in the account. But it's been more than one week and the amount is not reflecting in my account. Kindly refund the amount properly and look into this matter as soon as possible.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                A
                                Dec 18, 2020
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                                Dear team,
                                I have book a flight from Hyderabad to delhi via amazon but same is cancelled due to corona and the refund amount of rs 2184.30 has been initiated via amazon on 10th november 2020 with RRN Number IXGAUQYSW4. I already go many time in branch of pnb for the same but they didn't help. Please help me to credit the amount in my bank account.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Dec 18, 2020
                                Updated by [email protected]
                                My mobile number is [protected] which is registered. Please credit refund as soon as possible.
                                Dec 24, 2020
                                Updated by [email protected]
                                How much time it will take please provide update as soon as possible.
                                Dec 31, 2020
                                Updated by [email protected]
                                Now I am getting one new number from amazon which I attached
                                I hope I will get reply soon

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                                  S
                                  Skcmca
                                  Dec 18, 2020
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                                  Resolved

                                  I purchased a Maths book from Amazon on 02 December 2020 through ATM but I
                                  returned the book . Amazon has initiated the refund on 08 December 2020. But I have not received amount till now.
                                  Order id :[protected]
                                  RRID:- 30005403440337164892798
                                  Dec 18, 2020
                                  Complaint marked as Resolved 
                                  Not resolved
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    B
                                    Bhuwan chandra pathak
                                    from Powai, Maharashtra
                                    Dec 18, 2020
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                                    Address: भुवन चंद्र पाठक, कैनाल कॉलोनी न.2,गूलरभोज, जनपद-उधम सिंह नगर(उत्तराखंड)मो. न.-9837662220

                                    श्री मान जी, प्रार्थी पंजाब नेशनल बैंक, गूलरभोज जनपद उधम सिंह नगर(उत्तराखंड) का खाता धारक है, महोदय पंजाब नेशनल बैंक, गूलरभोज में गत वर्ष से सेल्फ पासबुक प्रिंटिंग मशीन खराब है, जिससे खाता धारकों को काफी असुविधा का सामना करना पड़ रहा है।इस सम्बंध में बैंक के शाखा प्रबंधक महोदय व बैंक के अन्य अधिकारी/ कर्मचारीगणों से अवगत कराया गया तो कोई भी अधिकारी/कर्मचà�... सन्तोषजनक जबाब नही देते है, और कहते हैं ये हमारा काम नही है, और जब पासबुक प्रिंटिंग के लिये कहते हैं तो जबाब मिलता है जब मशीन ठीक होगी तो तभी पासबुक प्रिंट होगी।
                                    अतः श्रीमान जी से मेरा विनम्र अनुरोध है, कि अतिशीघ्र पंजाब नेशनल बैंक, गूलरभोज की पासबुक प्रिंटिंग मशीन ठीक करवाने की कृपा करें।
                                    धन्यवाद
                                    प्रार्थी-
                                    भुवन चंद्र पाठक
                                    गूलरभोज
                                    मो. न.-[protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Y
                                      yritik1998
                                      Dec 18, 2020
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                                      This is in regards to a refund of INR 2446.98/- initiated by Paytm to my PNB Debit card no. 6070xxxxxxxx8861on 18 december2020
                                      transaction time:00:49
                                      My a/c no. is xxxxxxxxxxxx9497
                                      RRN:6082341256926883305036

                                      According to Paytm, amount of Rs 2446.98/-has been successfully processed to Punjab National bank Debit Card but i have no yet recieved my refund money .
                                      Contacting to the local branch they said to write mail to the irctc but since the booking was failed whats a point to mail irctc
                                      My booking was failed and the transaction also took place for which i am being told by paytm that they have already initiated the refund money to my debitcard.
                                      please help to give me the refund money as soon as possible.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        A
                                        Aad%
                                        from Delhi, Delhi
                                        Dec 17, 2020
                                        Resolved
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                                        Resolved

                                        Address: Babhandiha

                                        I ordered Adidas shoe but Amazon has initiated my amount but not reflect in my account
                                        Dec 22, 2020
                                        Complaint marked as Resolved 
                                        My amount not still refund
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Dec 22, 2020
                                        Updated by Aad%
                                        My refund issue from Amazon but my amount not reflected in my account

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