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Punjab National Bank [PNB] reviews & complaints page 62

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Pratyush7
Feb 6, 2021
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I bought an Alexa fire tv stick lite from Amazon online on 20th Jan, 21 through my debit card. As it didn't support my tv I opt to return it. I returned the product on 28th Jan, 21 and amazon claimed that my refund was issued on 28th'Jan 21 as to support their claim they provided me with the Refund Reference # 74056631029102850157984 . They also provided me with Transaction Id-1rT7weeGbEp1US8YVimS And Processor Trace Id[protected] . But the amount is still to be credited to my bank account as of today. Please assist me.
Feb 8, 2021
Complaint marked as Resolved 
I made the complaint on february 6th. They replied to me that my complaint has been made registered to PNB Customer care on 7th feb, and today I got my money refunded. Previously, before I made the complaint, I tried everything from calling both customer care services, even went to the branch but they outright said they can't trace through transaction Ids. My refund was issued on 28th jan, and when I lost all hope, I found out about this service and I'm very very grateful. Thank You, The amount has been refunded to my account.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Feb 07, 2021
Updated by Pratyush7 Account Holder Name: Pratyush Sen Gupta
Branch Name: Paschim Putiari(United Bank Of India)
IFSC Code: UTBIOPPUC58

I still haven't received the credit in my account. Plz help me resolve this.
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I purchased some items from amazon but size issue I returned the item but refund is complete to amazon and not credited in my bank account
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Hi have you filled charge dispute form in bank
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    debalsen
    Feb 6, 2021
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    Yatra.com processed my refund of 25k on 06/01/2021 vide ARN no.
    74056631020004901189231. Till date the same is not credited to my account. Their customer care has no knowledge about banking transaction process or norms. They don't even know what ARN number is. Every time they have a standard reply, contact yatra.com.

    Please credit the refund amount to my account immediately.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Feb 09, 2021
    Updated by debalsen     Account holder name : Debal Sengupta
    A/c Number :[protected]
    Branch : Paikpara (UBI), Kolkata, West Bengal
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      sahagal sonkar
      Feb 6, 2021
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      Address: 2,Matiyara Road,Alopibagh 211006

      I cancelled my order from amazon and they said that they initiated my refund and they give me my refund reference number but my bank has not been credited the amount in my bank since 6 say.
      My refund reference number is 30005110311031143584926.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Sagar Gupta
        Feb 6, 2021
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        I am Sagar Gupta. I had ordered a book (Made Easy Electrical Engineering ESE 2021 Vol-2) (order id[protected]) of Rs. 444 at Amazon on 27/01/2021 & after sometime I cancelled my order due to personal reason. And on 01/02/2021 Amazon initiated the amount to my card but I still don't get the money. I contacted Amazon Customer Care and they gave me the Refund Reference Number(74332741028102706005126). So please kindly respond to this complaint. It is very urgent.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          Milimaity
          from Durgapur, West Bengal
          Feb 6, 2021
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          Address: PNB Bhiringi branch, Durgapur, West Bengal.

          A refund was processed by Amazon India on 29th January 2021. But still now PNB has not deposited the amount in my account
          Feb 23, 2021
          Complaint marked as Resolved 
          After I posted my complaint here it was resolved within 2 weeks. Thank you for your help.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          View replies
          The issue is still not resolved till date(19.02.2021).
          Reply
          Milimaity's [Complaint's author] reply, Feb 23, 2021
          This issue is resolved. I am thankful to all.
          This issue is resolved. I am thankful to all.
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            ashakumarikulshreshtha
            Feb 5, 2021
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            Address: Agra District

            Dear Sir,

            This is with reference to all accounts linked with Customer ID No.:[protected].

            I would like to inform you that Sh.Sunil Kumar Kulshreshtha is having several accounts in different branches of PNB, Agra District. Unfortunately he passed away on 8th December 2020.

            I Asha Kumari Kulshreshtha is sister of Late Sh. Sunil Kulshreshtha. He made me nominee in his several accounts / deposits.

            I just came to know that his wife Smt. Archana Kulshreshtha, Brother Anil Kulshreshtha, nephew Tarun Kulshreshtha, niece Ruchita Kulshreshtha trying to encash / transfer money by raising request to bank.

            Thus, i request you that in case if you receive any request regarding this ID No. where i am the nominee, please call me as well to hear me.

            I am attaching some required documents for your reference.

            Thanks and regards

            Smt. Asha Kulshreshtha
            Phone : [protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              I
              Itsamit99
              Feb 4, 2021
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              Refund Initiated But Not Credited In My PNB Account

              On 28th JAN I Done A Transaction Of Amount ₹7865 On AKTU Latter The Transaction Got Failed And Refund Initiated By Merchant. But Till Now It's Not Credited In My Account... I Call Customer Care But They Told Me That We Didn't Get Any Amount Till Now, i Really Need My Money Bank I Need To Payment for my admission
              .
              Details Are
              Name: Suresh Chandra
              Account Number: [protected]...
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              Tejas01
              Feb 4, 2021
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              Address: Borivali West, Mumbai-400092.

              I am Tejas P Naik holding an account with Punjab National Bank. I had purchased an THEMISTO screwdriver kit from Amazon website using a debit card. For unavoidable reasons, I had to return the order. Amazon issued a refund on 23rd January, 2021 amount Ru 281 but it is still not reflected into my account. Following are the details.

              RRN- 74332741024102327333927
              Account name- Tejas P Naik
              Account Number- [protected]
              Branch- Borivali West, Mumbai-400092
              IFSC Code- PUNB0028710

              My account has been transferred from Oriental Bank of Commerce to PNB on account of merger.
              Please transfer the amount into my account at the earliest. Thank you.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                Tejas01
                Feb 4, 2021
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                Address: Borivali West, Mumbai-400092.

                I am Tejas P Naik holding an account with Punjab National Bank. I had purchased an Orico Hard drive enclosure from Amazon website using a debit card. For unavoidable reasons, I had to return the order. Amazon issued a refund on 24th January, 2021 amount Ru 489 but it is still not reflected into my account. Following are the details.

                RRN- 74332741025102454184076
                Account name- Tejas P Naik
                Account Number- [protected]
                Branch- Borivali West, Mumbai-400092
                IFSC Code- PUNB0028710

                My account has been transferred from Oriental Bank of Commerce to PNB on account of merger.
                Please transfer the amount into my account at the earliest. Thank you.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  akash26k
                  Feb 4, 2021
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                  I have cancelled a Ticket on IRCTC which was booked through OBC bank debit card (Now PNB).
                  Which was refunded by IRCTC on 19th January and now it's been so many days but still I didn't received that amount in my bank.
                  Account Holder Name - Mohar Singh
                  Refund Reference Number[protected]
                  Date of Refund processed - 19th January 2021
                  Amount - Rs. 3380
                  Feb 19, 2021
                  Complaint marked as Resolved 
                  No steps taken to solve this complaint.. Amount received automatically.. But thanks anyways
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Feb 19, 2021
                  Updated by akash26k                   Amount Received automatically...
                  This complaint is useless...i really doubt that someone even see these complaints or not...
                  But anyways thanks
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                    akash26k
                    Feb 4, 2021
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                    Resolved

                    I have tried to book a Ticket on IRCTC using OBC bank debit card (Now PNB). But ticket not get booked. But money got deducted.
                    Which was refunded by IRCTC on 8th January and now it's been so many days but still I didn't received that amount in my bank.
                    Refund Reference Number[protected]
                    Date of Refund processed - 8th January 2021
                    Amount - Rs. 3925.40
                    Feb 11, 2021
                    Complaint marked as Resolved 
                    Received the amount today automatically.. This complaint was of no use... But It resolved anyway... So Thanks
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Dhiraj Bag
                      Feb 4, 2021
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                      ONGC tried to transfer me Rs 48, 000/- as scholarship. They missed the first zero in my account number. But all other details (eg. Name, IFSC, MICR) were fully correct. It's been over 15 days. Neither I received the money, nor ONGC received the money back.

                      Wtf is going on? That is not even a valid account number without the zero. Also there are Beneficiary Name, IFSC, MICR. Why hasn't the money been returned to ONGC yet ?
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        Wasim7
                        Feb 3, 2021
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                        Sir
                        I don't get my refund in account.
                        Refund Reference No.
                        #74332741023102269157723
                        Please solve my problem.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          almasyusuf24
                          Feb 3, 2021
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                          Address: Punjab National Bank, Civil Lines Branch , Bijnor 246701 U.p

                          Myself Almas Yusuf Pnb Bank account no. [protected] holder since 2009 in Civil line, Bijnor 246701 Branch. Since March 2020 i have applied two times for the debit card but not recieved any single card. I last applied for the debit card on 27th of October 2020, but since then i have lodged complaint three times but bank employees everytime without resolving my issue closes the complaint without my concern and i havent recieved the debit card.

                          Complaint filed online CW[protected] not resloved and closed by the bank without informing me. Everytime Bank Employees make fake promises regarding the complaint.
                          Latest Complaint number isCw[protected].

                          Kindly take strict action.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            Preetam chaurasiya
                            Feb 3, 2021
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                            Hi sir/madam
                            When I am trying to online line transaction using net banking
                            And used payment mode neft then I am facing problem with
                            Below error and my account status showing debit frozen account

                            The transaction with reference id[protected] failed during processing, due to an account freeze
                            My account no: Preetam Kumar Chaurasiya (INR)-[protected]

                            Please solve my issue as soon as possible.

                            Preetam Kumar Chaurasiya
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Tejas01
                              Feb 3, 2021
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                              I am Tejas P Naik holding an account with Punjab National Bank. I had purchased an Orico Hard drive enclosure from Amazon website using a debit card. Due to compatibility issues, I had to return the order. Amazon issued a refund on 25th January, 2021 amount Ru 520 but it is still not reflected into my account. Following are the details.

                              RRN- 405061
                              Account name- Tejas P Naik
                              Account Number- [protected]
                              Branch- Borivali West, Mumbai-400092
                              IFSC Code- PUNB0028710

                              My account has been transferred from Oriental Bank of Commerce to PNB on account of merger.
                              Please transfer the amount into my account at the earliest. Thank you.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Tejas01
                                Feb 3, 2021
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                                Address: Borivali West, Mumbai-400092

                                I am Tejas P Naik holding an account with Punjab National Bank. I had purchased an Sandisk pen drive from Amazon website using a debit card. For unavoidable reasons, I had to return the order. Amazon issued a refund on 27th January, 2021 amount Ru 467 but it is still not reflected into my account. Following are the details.

                                RRN- 74332741023102272240987
                                Account name- Tejas P Naik
                                Account Number- [protected]
                                Branch- Borivali West, Mumbai-400092
                                IFSC Code- PUNB0028710

                                My account has been transferred from Oriental Bank of Commerce to PNB on account of merger.
                                Please transfer the amount into my account at the earliest. Thank you.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Tejas01
                                  Feb 3, 2021
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                                  Address: Borivali West, Mumbai-400091

                                  I am Tejas P Naik holding an account with Punjab National Bank. I had purchased an HP pen drive from Amazon website using a debit card. For unavoidable reasons, I had to return the order. Amazon issued a refund on 25th January, 2021 amount Ru 339 but it is still not reflected into my account. Following are the details.

                                  RRN- 74332741028102786501846
                                  Account name- Tejas P Naik
                                  Account Number- [protected]
                                  Branch- Borivali West, Mumbai-400092
                                  IFSC Code- PUNB0028710

                                  My account has been transferred from Oriental Bank of Commerce to PNB on account of merger.
                                  Please transfer the amount into my account at the earliest. Thank you.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Tejas01
                                    Feb 3, 2021
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                                    Address: Borivali West, Mumbai-400092.

                                    I am Tejas P Naik holding an account with Punjab National Bank. I had booked a train ticket from IRCTC website. For unavoidable reasons, I had to cancel the ticket. IRCTC issued a refund on 27th January, 2021 but it is still not reflected into my account. Following are the details.

                                    RRN- 74766511028103297906294
                                    Account name- Tejas P Naik
                                    Account Number- [protected]
                                    Branch- Borivali West, Mumbai-400092
                                    IFSC Code- PUNB0028710

                                    Please resolve this issue and refund the amount into my account. Thank you.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Feb 11, 2021
                                    Updated by Tejas01                                     No resolution in sight...
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                                      Tejas01
                                      Feb 3, 2021
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                                      Address: Borivali West, Mumbai-400092

                                      My name is Tejas P Naik and I had ordered Sandisk Ultra USB 3.0 Flash Drive 16gb of RS. 467 from Amazon on 20th January 2021 and on 20th January 2021, I returned this order due to personal reason. On 22nd January, 2021, Amazon initiated the amount to my card but I still didn't get the money into my account. Amazon sent this reference number 74332741023102272240987. So please kindly respond to this complaint and please refund the amount into my account. My PNB transaction id is[protected].
                                      Thank you sir
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Feb 11, 2021
                                      Updated by Tejas01                                       Still no resolution in sight!!!
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