Punjab National Bank [PNB] Complaints & Reviews

Hi,

I have ordered
AmazonBasics RJ45 Cat-6 Ethernet Patch/LAN Cable -3Feet (0.9Meters),
Lustree Redmi 9 Prime/Poco M2 Hybrid Armor Back Cover Case for Poco M2 / Redmi 9 Prime (Black) (Redmi 9 Prime) and
Redmi 9 (Sporty Orange, 4GB RAM, 64GB Storage) | 3 Months No Cost EMI on BFL on 8th Dec 2020 and on the same day i cancelled the order due to some reasons.
Amazon initiated the refund on 14th Dec 2020.
Amazon gave me these 3 reference id #75105170344003526792409, #75105170344003526796707 and #75105170344003526805003 but the Punjab National bank has still not credited my money.

This is urgent please help me as soon as possible

I have been informed by the Refund agency that they have done the transaction and provided the arn no.

Which they said only get generated during a transaction. They ask to inquire in PNB customer care.

But when I did an inquiry in the customer care they said they can do anything in this issue.
I have also tried to register a complaint in internet banking where there is an option for refund not received from e-commerce issue under technology and then internet banking service option. But the complaint system is not working in PNB, it doesn't register and return an error.

I had ordered a chopper from Amazon.in with ordewr on dated 22.11.2020, which i received on 25.11.2020.but due to damaged product i returned it on 26.11.2020. the seller received the product on 02.12.2020. and since i had paid by debit card, tghe amount was supposed to credited in my bank account which did not happen till date. i contacted the amazon team replied me back with a reference no. stating that they successfully inntiate the refund process on 2nd itself and and its uotp bank to credit the same in my account in time which can take 5-6 business days but since it has been longer than i callked my bank no body pick the call and customer care person said that this ref. no is no buse for us go to bank personally. but my branch is in himachal and i am out of ahaimachal.My account no is [protected]

I have a refund reference number but I did no get my money in my account.. Refund reference no.#5134040339029195800854..
Which is provided by Amazon.

Money deducted on 11.12.2020 yet not received

Amazon refund has refunded on 8th dec.In debit card money not credited.while we calling customer care any response in getting.They saying is we don’t know, ask them only
A/c-[protected]
P.BrahmaChary
Refund Reference#30005103020302119765147
Refund amount:10200
Address:3-123, srinivascolony, Kompally, Hyderabad,
500100
Please do my work early

I order cosmic byte headphone on 3 Dec. I am pay online payment but same day I am cancel the item the amazon company refund the payment but bank customer is not credit in my account after 2 weeks no solution for these problem

Respected Mam/Sir
I have ordered a Laptop of HP 15s eq0024au 15.6-inch and Dell Km 117 Wireless Keyboard Mouse DATED ON 28/11/2020 . I have made payment through my debit card of Punjab National Bank Branch Kumarsain (172029). But my both order was cancelled on 02/12/2020, then a replacement orders was made by the amazon and they accept their fault . But my same orders was cancelled due to some reason andthen Refund was initiated by amazon dated on 05/12/2020. But its 15/12/2020 now and i haven't received my money yet . I need your help .. When i make call to Amazon customer care they said " we have made payment from here on 07/12/2020 and said to do complaint against your bank account ".
Followings are my information related to the complaint .
Amazon Oder no. =[protected]
Refund Reference(given by Amazon) = #75105170344003528742816
Bank Account NO = [protected]
IFSC = PUNB0074100
Account Holder Name = Dharam Prakash

HP LAPTOP Rs 44890
DELL KEYB.. Rs 1319

Total Amount =Rs 46209.

Contact No. [protected]

Money Refunded from Amazon but still not received in account
I had Ordered a Nike shoe from Amazon which i successfully returened on 27 Nov 2020 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 17th October tself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them.
My refund reference number is 74332740334033356899412

My name is Yogesh and I had ordered a product of RS. 2999(uspolo jacket) in Amazon on 30 November (order id[protected] & I returned this order due to personal reason. And on 4 December 2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 75105170340003511702656 and told me to fill charge dispute form but Punjab national bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

My name is Yogesh and I had ordered a product of RS.990 in Amazon on 05/12/2020 & I cancell the order due to personal reason. And on 09/12/2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005403410340122592928 and told me to fill charge dispute form but punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. PNB account no. [protected]

I have deposit cheque in my account 08/12/2020 lamba pind chowk pnb bank IFSC CODE PUNB0797900
my account no. [protected] after 7 days cheque not clear
when i go to bank about cheque bank imployee asked me i cant say
how many days for cheque clear.
i have request to you please clear my cheque .

Hello,
I have a refund of 2, 599 Rupees from Amazon which Amazon have initiated on 28th-Nov-2020 and the refund should have been credited to my account by 3rd december 2020 but still my PNB account
number has not been credited with it.

Amazon has provided me Refund Reference for the refund 74332740334033358074931 ( kindly, see the screenshot attached).
The Amazon order number which I have returned is[[protected]] and I have paid the amount by the debit card linked with the above stated PNB account number.
I am not getting any positive response from bank and amazon. I don't know what to do. Kindly help me and refund my money .

Sir i oder a hoodie for women from amazon but my refund processed on 8 dec 2020 but not come in account.

Your refund of Rs.365.00 has been processed successfully on[protected]. The amount should reflect in your account by .

The Authorization Code (Refund Reference Number) for the transaction is[protected].

My name is kamal sourav and i have ordered A book of rupees 229 at Amazon. on 03 December 2020 amazon initiated the amount to my debit card but I only got ₹185 in my account 1546*********747 on 9th December 2020. Amazon has sent the amount ₹229 but there is this discrepancy with the amount. the reference number as provided by Amazon is # 5134040339029271194693.
Kindly look into this discrepancy.

Thank you

On[protected] i placed an order for wecom pentab to Amazon and i pay amount of 6374.00 for this order by using my mastercard ( [protected]) associated with my PNB account (A/C no. [protected]) . Due to some personal reasons i cancelled my order and amazon refund my payment on[protected] and refund reference number provided by amazon to me is 75105170340003510975873 .
since now more than 10 days passed away but 6374.00 rupees are not credited in my PNB account/ matsercard.

please visit to this reference number and credit my refund of 6374.00 rupees as soon as possible in my account.

My 7474 rupees was deducted from account number [protected] on 1st December please refund my amount as it is not received by Amazon

On 23rd November, I ordered few apparels from Amazon but I returned them and requested for refund.According to Amazon amount is refunded from their end but PNB Bank executives are denying for the same. Reference Number is mentioned in screen shot attached

I got my amazon refund issued on 1.12.2020 with ref no.75105170337003500527044 which is not yet reflected in my account even after 14 days.

Money from my debit card was credited earlier this month, I cancelled my order and Amazon processed the refund. Its been two weeks and the refund is still not visible in my account.
The customer case of PNB were of no use in this case as well.

I'm mentioning the RRN 30005403360335172788525
Transaction amount 2249

Any help will be greatly appreciated