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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 71

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S
sontiroy
Dec 17, 2020
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Address: Hyderabad

I have been informed by the Refund agency that they have done the transaction and provided the arn no.

Which they said only get generated during a transaction. They ask to inquire in PNB customer care.

But when I did an inquiry in the customer care they said they can do anything in this issue.
I have also tried to register a complaint in internet banking where there is an option for refund not received from e-commerce issue under technology and then internet banking service option. But the complaint system is not working in PNB, it doesn't register and return an error.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    R
    Dec 17, 2020
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    Address: pnb ghallour himachal pradesh

    I had ordered a chopper from Amazon.in with ordewr on dated 22.11.2020, which i received on 25.11.2020.but due to damaged product i returned it on 26.11.2020. the seller received the product on 02.12.2020. and since i had paid by debit card, tghe amount was supposed to credited in my bank account which did not happen till date. i contacted the amazon team replied me back with a reference no. stating that they successfully inntiate the refund process on 2nd itself and and its uotp bank to credit the same in my account in time which can take 5-6 business days but since it has been longer than i callked my bank no body pick the call and customer care person said that this ref. no is no buse for us go to bank personally. but my branch is in himachal and i am out of ahaimachal.My account no is [protected]
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Dec 17, 2020
    Updated by [email protected]
    refrence no is 513404033802914222715
    Dec 19, 2020
    Updated by [email protected]
    Money is credited in my account. Thanks
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      M
      Mukund Parashar
      from Delhi, Delhi
      Dec 16, 2020
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      Address: Pnb bank railway road
      Website: [email protected]

      I have a refund reference number but I did no get my money in my account.. Refund reference no.#5134040339029195800854..
      Which is provided by Amazon.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        K
        kundan shaw
        Dec 16, 2020
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        Money deducted on 11.12.2020 yet not received
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          B
          Bramhachary
          from Hyderabad, Telangana
          Dec 16, 2020
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          Address: V.k royal srinivasnagar ,Hyderabad,500100.

          Amazon refund has refunded on 8th dec.In debit card money not credited.while we calling customer care any response in getting.They saying is we don’t know, ask them only
          A/c-[protected]
          P.BrahmaChary
          Refund Reference#30005103020302119765147
          Refund amount:10200
          Address:3-123, srinivascolony, Kompally, Hyderabad,
          500100
          Please do my work early
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            A
            Arsenic Khan
            Dec 15, 2020
            Resolved
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            Resolved

            Address: Lucknow

            I order cosmic byte headphone on 3 Dec. I am pay online payment but same day I am cancel the item the amazon company refund the payment but bank customer is not credit in my account after 2 weeks no solution for these problem
            Dec 16, 2020
            Complaint marked as Resolved 
            I have order headphone 1049rs on a 3 Dec through amazon and also a payment online but same day I cancel the order after as some time amazon has send the message that your payment was successful and also send me refund reference number but pnb bank is not credit to my account for a two week. Mobile. No=8299382589. [email protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Dec 15, 2020
            Updated by Arsenic Khan
            I order cosmic byte headphone on 3 Dec. I am pay online payment but same day I am cancel the item the amazon company refund the payment but bank customer is not credit in my account after 2 weeks no solution for these problem

            Did you receive your refund?
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              B
              Bhanu4289
              from Powai, Maharashtra
              Dec 15, 2020
              Resolved
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              Resolved

              Address: Kumarsain 172029

              Respected Mam/Sir
              I have ordered a Laptop of HP 15s eq0024au 15.6-inch and Dell Km 117 Wireless Keyboard Mouse DATED ON 28/11/2020 . I have made payment through my debit card of Punjab National Bank Branch Kumarsain (172029). But my both order was cancelled on 02/12/2020, then a replacement orders was made by the amazon and they accept their fault . But my same orders was cancelled due to some reason andthen Refund was initiated by amazon dated on 05/12/2020. But its 15/12/2020 now and i haven't received my money yet . I need your help .. When i make call to Amazon customer care they said " we have made payment from here on 07/12/2020 and said to do complaint against your bank account ".
              Followings are my information related to the complaint .
              Amazon Oder no. =[protected]
              Refund Reference(given by Amazon) = #75105170344003528742816
              Bank Account NO = [protected]
              IFSC = PUNB0074100
              Account Holder Name = Dharam Prakash

              HP LAPTOP Rs 44890
              DELL KEYB.. Rs 1319

              Total Amount =Rs 46209.

              Contact No. [protected]
              Jan 16, 2021
              Complaint marked as Resolved 
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                V
                Vaibhav Juneja
                from Powai, Maharashtra
                Dec 15, 2020
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                Money Refunded from Amazon but still not received in account
                I had Ordered a Nike shoe from Amazon which i successfully returened on 27 Nov 2020 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 17th October tself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them.
                My refund reference number is 74332740334033356899412
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                same probelm
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                  Y
                  yogesh reddu
                  from Powai, Maharashtra
                  Dec 15, 2020
                  Resolved
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                  Resolved

                  My name is Yogesh and I had ordered a product of RS. 2999(uspolo jacket) in Amazon on 30 November (order id[protected] & I returned this order due to personal reason. And on 4 December 2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 75105170340003511702656 and told me to fill charge dispute form but Punjab national bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                  Dec 24, 2020
                  Complaint marked as Resolved 
                  Thankss to consumer complaints helpline
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  I was trying to add 10000 amount to my pay wallet from my United Bank of India bank account . But money hot debited but it's not added to the paytm and it's shows a failed transaction but still not I hvnt got the amount wch is been debited
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                    Y
                    Yogesh Nandal
                    from Powai, Maharashtra
                    Dec 15, 2020
                    Resolved
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                    Resolved

                    My name is Yogesh and I had ordered a product of RS.990 in Amazon on 05/12/2020 & I cancell the order due to personal reason. And on 09/12/2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005403410340122592928 and told me to fill charge dispute form but punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. PNB account no. [protected]
                    Dec 19, 2020
                    Complaint marked as Resolved 
                    I got my refund thanks sir ji
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    I got my refund thanks sir
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                      N
                      Naresh Mahinia
                      from Powai, Maharashtra
                      Dec 15, 2020
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                      Address: h. no. 1599 bhargava nagar jalandhar

                      I have deposit cheque in my account 08/12/2020 lamba pind chowk pnb bank IFSC CODE PUNB0797900
                      my account no. [protected] after 7 days cheque not clear
                      when i go to bank about cheque bank imployee asked me i cant say
                      how many days for cheque clear.
                      i have request to you please clear my cheque .
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        Nirmala uniyal
                        from Powai, Maharashtra
                        Dec 15, 2020
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                        Hello,
                        I have a refund of 2, 599 Rupees from Amazon which Amazon have initiated on 28th-Nov-2020 and the refund should have been credited to my account by 3rd december 2020 but still my PNB account
                        number has not been credited with it.

                        Amazon has provided me Refund Reference for the refund 74332740334033358074931 ( kindly, see the screenshot attached).
                        The Amazon order number which I have returned is[[protected]] and I have paid the amount by the debit card linked with the above stated PNB account number.
                        I am not getting any positive response from bank and amazon. I don't know what to do. Kindly help me and refund my money .
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          P
                          prangh
                          Dec 15, 2020
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                          Address: new delhi

                          Sir i oder a hoodie for women from amazon but my refund processed on 8 dec 2020 but not come in account.

                          Your refund of Rs.365.00 has been processed successfully on[protected]. The amount should reflect in your account by .

                          The Authorization Code (Refund Reference Number) for the transaction is[protected].
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Dec 16, 2020
                          Updated by prangh
                          sir my refund not come yet what is the issue sir
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                            V
                            varuoslamak
                            Dec 14, 2020
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                            Resolved

                            My name is kamal sourav and i have ordered A book of rupees 229 at Amazon. on 03 December 2020 amazon initiated the amount to my debit card but I only got ₹185 in my account 1546*********747 on 9th December 2020. Amazon has sent the amount ₹229 but there is this discrepancy with the amount. the reference number as provided by Amazon is # 5134040339029271194693.
                            Kindly look into this discrepancy.

                            Thank you
                            Dec 18, 2020
                            Complaint marked as Resolved 
                            .
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              yogiiieee
                              from Sirsa, Haryana
                              Dec 14, 2020
                              Resolved
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                              Resolved

                              On[protected] i placed an order for wecom pentab to Amazon and i pay amount of 6374.00 for this order by using my mastercard ( [protected]) associated with my PNB account (A/C no. [protected]) . Due to some personal reasons i cancelled my order and amazon refund my payment on[protected] and refund reference number provided by amazon to me is 75105170340003510975873 .
                              since now more than 10 days passed away but 6374.00 rupees are not credited in my PNB account/ matsercard.

                              please visit to this reference number and credit my refund of 6374.00 rupees as soon as possible in my account.
                              Dec 17, 2020
                              Complaint marked as Resolved 
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                S
                                Sourabh Mate
                                Dec 14, 2020
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                                My 7474 rupees was deducted from account number [protected] on 1st December please refund my amount as it is not received by Amazon
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Shivani4976
                                  from Powai, Maharashtra
                                  Dec 14, 2020
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                                  Address: Bhuntar

                                  On 23rd November, I ordered few apparels from Amazon but I returned them and requested for refund.According to Amazon amount is refunded from their end but PNB Bank executives are denying for the same. Reference Number is mentioned in screen shot attached
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    N
                                    Neelu9630
                                    Dec 14, 2020
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                                    I got my amazon refund issued on 1.12.2020 with ref no.75105170337003500527044 which is not yet reflected in my account even after 14 days.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Siddhant Sareen
                                      from Powai, Maharashtra
                                      Dec 14, 2020
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                                      Money from my debit card was credited earlier this month, I cancelled my order and Amazon processed the refund. Its been two weeks and the refund is still not visible in my account.
                                      The customer case of PNB were of no use in this case as well.

                                      I'm mentioning the RRN 30005403360335172788525
                                      Transaction amount 2249

                                      Any help will be greatly appreciated
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        RIMSHA RANA
                                        from Powai, Maharashtra
                                        Dec 13, 2020
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                                        A refund was initiated by mac cosmetics India on 28/11/2020 at 02:37:18 PM of Rs.1102 with ARN 74056630334033347834491but the amount has not reflected in my account yet
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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