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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 72

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J
Jain.vanika
from Jodhpur, Rajasthan
Dec 12, 2020
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I have account in oriental bank of commerce( account Number- [protected]) as from 1st of December it was merged to Punjab national bank.

I have two refund of 359 Rupees and 1139 Rupees from Amazon which Amazon have initiated on 1 December 2020 and 3 December 2020 and the refund should be credited to my account by 8 December 2020 but still my account no. [[protected]] has not been credited with it.

Amazon has provided me Refund Reference # HSBCN[protected] for the refund of 359 ( see the email screenshot attached).
Second Refund Reference # HSBCN[protected] for the refund of 1139 ( see the email screenshot attached).

The Amazon order no. Which I have returned is and I have paid the amount by the CoD and then refund is initiated to linked account with the above stated ObC account no.

AMAZON saying they have successfully initiated the refund please account go bank for further assistance.
+2 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Dec 12, 2020
Updated by Jain.vanika The amount is initiated on obc isfc codes of hanumangarh town branch.
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    B
    Bharat Kumar Kohli
    Dec 12, 2020
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    Address: Agra
    Website: 2good Flipkart

    On 23 November 2020 I placed an order android mobile on the 2good Flipkart website.Canceled on 28 November by cancelling an order from 2good Flipkart not available product.They sant me email, massage that the refund will in my account by 9 December.Today is 12 December and I still didn't received my money.
    Refund not credited in my account for 2good Flipkart and Refund Reference no.2011281820336710919319, please help me to resolve my problem
    Refund Amount is 11199=00
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Z
      zeeshan afzal
      Dec 12, 2020
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      Address: PATNA

      Amount of 210 not refunded to account refund generated through amazon for transaction on 26/11/2020 done by debitcard. refund reference nm 5134040338029239739408
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        R
        Râjbhâr Âbhìßhèk
        Dec 12, 2020
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        Address: Ballia

        My name is Abhishek Rabhar and I had ordered of RS.699 Amount ( WearIndia Men's & Women's Cotton Hooded Hoodie ) in Amazon on ( 25 Nov 2020 )
        and after ( 2 Dec ) I returned this order due to personal reason. And on (9 Dec)
        Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
        (30005103300330184556373) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
        please kindly respond to this complaint it's very urgent. My card number is ([protected])
        Thanks you sir
        +1 photos
        Dec 12, 2020
        Complaint marked as Resolved 
        [email protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        View replies
        My name is Niranjan Kumar and I had ordered of RS-1023 Amount (Aurion Filled Heavy Punch Bag Boxing ) on Amazon on ( 26 Nov 2020 )
        and I returned this order on 2 Dec due to damage product. And on (3 Dec)
        Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
        (# 5134040339029242762388) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please solve this problem.
        Thanks you sir

        Give me Refund money by Amazon - Comment #3774555 - Image #0
        Reply
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          S
          Stuti Awasthi
          Dec 11, 2020
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          The refunds from online shopping sites (flipkart) and Paytm (recharge cancelled) which shows that they have sent the amount back in my account. But the bank account doesn't show the amount and my bank branch refuses to take any action on it.
          Reference no. 6070068400706679605038 (for Paytm)
          And I have the invoice for the two flipkart orders too.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Dec 11, 2020
          Updated by Stuti Awasthi           Both shows my amount is submitted to bank but my bank amount doesn't show the amount

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            P
            Pankanin
            from Powai, Maharashtra
            Dec 11, 2020
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            Address: Jalandhar

            On 7 dec they deduct 34610 but amount not transfer. Then i made a complaint but payment is not credit in my account
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              K
              kapilrajpoot518
              Dec 11, 2020
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              On October 5 des, 2020, I my refund has been initiated in my account massage come from amazon.but refund is not credit in my account .so I asked Amazon, they said it has been sent to my account and provided me with the refund reference number and asked me to call the bank's customer care. I called PNB cc 4 times but everytime the person said they don't know what these things are and they can't help me with this and asked me to contact the branch. but they aren't taking any action. Please let me know about the proper solution for this problem asap.

              Amazon refund reference number:[protected]
              +2 photos
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                K
                Khmar Prem
                Dec 10, 2020
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                Address: Kanhauli jhanjharpur

                I cancelled my ticket .but not received my amount. Cancellation date is
                Punjab National Bank [PNB] — 6 December 2020 .Refund processed but not yet received my account
                +1 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  R
                  RATANLAL AGARWAL
                  from Powai, Maharashtra
                  Dec 10, 2020
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                  On[protected] i had made a payment of rs: 21240 for my insurance payment wide internet banking solution from net banking website vide ref no: [protected] arn no: [protected]. Subsequently the payment was failed from merchants end. The amount got debited from my account . On contacting payu i came to know that theyhave issued refund on[protected] and asked to contact bank for the refund amount vide arn no: [protected].
                  Sir i request you to please look in the matter . I am a senior citizen and patient. I have to pay the premium at earliest.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    M
                    Mayank Diwakar
                    from Powai, Maharashtra
                    Dec 10, 2020
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                    On 29 November i placed an order for the set of 6 stainless bowls on the amazon website which was delivered on my house at 2 December. But after getting dissatisfaction from my order I returned the product to amazon for getting refund and they sent me an email that the refund will come in my account by 8 December. Today is 10 December and I still didn't received my refund.

                    Refund not credited in my account for amazon order no[protected] and Refund Reference no- 30005103340334123079549.please help me to resolve my problem.

                    refund amount is Rs.339
                    +2 photos
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                      V
                      varuoslamak
                      Dec 10, 2020
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                      Resolved

                      My name is kamal sourav and i have ordered A book of rupees 229 at Amazon. on 03 December 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon has sent this reference number # 5134040339029271194693
                      So, please kindly respond to this complaint it's very urgent in this time of crisis.

                      Thank you sir
                      Dec 18, 2020
                      Complaint marked as Resolved 
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        G
                        GR Dhyani
                        Dec 9, 2020
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                        I did online payment of Rs. 5603/- to PolicyBazaar for a proposal of my car insurance from Orientral Insurance. But, my proposal was rejected. I got a message from PolicyBazaar on 29 Nov 2020 that they have successfully processed the refund of Rs. 5603/- and the amount will reflect in my bank account within 3-4 working days. 11 days have passed but still that amount is not credited to my account.

                        The ARN given by them is[protected].
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Dec 14, 2020
                        Updated by GR Dhyani                         Still my complaint is not resolved. Neither PolicyBazaar nor PNB is paying any heed towards my issue. More than 15 days are passed. Now I planning to take up this issue with Consumer Grievances Cell of Govt. of India and PNB ombudsman.
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                          J
                          Jagjit Singh Goraya
                          Dec 9, 2020
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                          Refund amount of Rs 1985 initiated by Amazon vide reference number 30005102940294157865526 has not been credited in my account number [protected].
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Still not resolved
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                          GR Dhyani's reply, Dec 14, 2020
                          My complaint is still not resolved. More than 15 days have elapsed since I got the message that my account will be credited within 3-4 days. Now, I am planning to escalate this issue within 2-3 days with PNB ombudsman.
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                            A
                            Anjali2602
                            Dec 8, 2020
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                            Address: jewar

                            I didnot get my refund, amazon said that they refund my money there is a problem in your bank account.they give me a reference id
                            30005403350332194125226

                            please refund my money
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              G
                              gauravrathore
                              Dec 7, 2020
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                              Financial fraud by UPI TRANSACTION

                              Address: Vipin garden extn Dwarka mor Uttam nagar New Delhi 110059

                              Sir/Ma'am i am Gaurav Singh a/c no [protected] i am facing upi fraud transaction so this is concern actually a person whom contact me Instagram and He told me i order smartphone low price so firstly send me 1000 money then i will show you proof of order then i send 1000 after that he show me some screenshots then he told my pay rest of amount and i pay 14000 . but when i send then he blocked me and he also operates a telegram channel...
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                              A
                              Adroit Akash
                              from Powai, Maharashtra
                              Dec 7, 2020
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                              I havnt received a refund of 675 Rupees from Amazon which Amazon have initiated on 05 -Nov-2020 and the refund should have be credited to my account by 12 Nov 2020 but still my PNB account no. [protected] has not been credited with it.
                              Amazon has provided me Refund Reference #[protected] for the refund

                              The price of the product is Rs 675 .

                              kindly help.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              still i didn't get my refund.
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                                K
                                Khare906
                                Dec 7, 2020
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                                As on 26 nov Flipkart seller refunded to my net banking account (punjab national bank ) which should have been reflected by 3 rd dec . But the amount is still not credited to my account and customer care support of pnb didn't help me out to investigate into it, or locate the pending transaction . The seller (from where refund was generated ) have provided a refund reference no 20201128
                                I request my bank to look into this issue as soon as possible
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                                  V
                                  [email protected]
                                  from Powai, Maharashtra
                                  Dec 7, 2020
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                                  Address: Jasinghpur diss.kangra
                                  Website: [email protected]

                                  My name is Varsha Kumari my transaction is done twice of 2445rs.which one transaction failed but amount deducted twiceso plz return my money 2445 .
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    N
                                    Navdeep Bharti
                                    from Powai, Maharashtra
                                    Dec 6, 2020
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                                    Address: h no 1 Vita Plant Hisar Haryana Agriculture University Hisar

                                    I Mr. Ashok Bharti, Retired employee of the Haryana Government. I received the Back to Back messages for Deduct the amount from my account two times. When we are discussing with Your customer care then they reverted us that they sent the messages By mistake but the amount was debited from my account two times.
                                    +1 photos
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                                      S
                                      Shivang298
                                      Dec 6, 2020
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                                      I had recently ordered a mobile phone online with my PNB account no. [protected] on 22/11/2020. I canceled the order and refund was initiated to my bank account on 23/11/2020 by Amazon but when I checked my account no refund was credited .When I contacted amazon the gave me refund reference no. And said to contact bank...the refund reference number is #75105170329003470151171 .
                                      Please help to credit the refund in my bank and know where the amount is
                                      +1 photos
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