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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 75

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R
Rakesh Pilania022
Nov 27, 2020
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I had Ordered an one plus Nord AMAZON.IN on 19-NOV-2020 which I successfully canceled on 19-NOV-2020 itself and since I had paid by debit card, the amount was supposed to be credited in my bank account which did not happen to date. I contacted the AMAZON team which replied back to me with a reference number stating that they successfully initiated the refund process on 19-nov.-2020 itself and it's up to the bank to credit the same in my account in time which can take 5-6 Business days but it has been longer than that. I regularly check my balance, nothing of that sort has been credited since then. My.Refund Reference # 75105170325003454651984
Attached is the email from the AMAZON team stating that the refund has been successfully completed.
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    Ankitverma1746
    Nov 27, 2020
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    I have purchased the item from Amazon, that product was damaged so I was processed for a refund. Amazon delivery agent came on 19 Sep, he kept my a product. Amazon has a law that in 4 or 5 working days your amounts we will send your accurate account. it has been 6 or 7 days.yhe amount not received on my account, they sent a reference code 30005103080308114580727, I'm a student, this amount is 1484.10 too much for me. I was trying to talk to your complaint center, they said ' we can not do any these types of troubles. that's why I emailing you Dear Sir. please take your effort.Account name is Anish KumarAccount No is [protected]IFSC Code is PUNB0476300This branch is Subedarganj Allahabad (prayagraj) 211011
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    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Dec 04, 2020
    Updated by Ankitverma1746
    I got my money
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      Ankitverma1746
      Nov 27, 2020
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      I was booked the item from Amazon, the Amazon said that our bank sent your amount to your bank but in my bank, that amount didn't appear.
      this's my refund reference '30005103080308114580727' please check do something. my item was received on 19/11/2020. they have a law (4, 5 working international bank sent your amount on your accurate bank.
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      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I got my money
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        sai harish-363
        Nov 26, 2020
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        I had ordered a product from Amazon on 16th November 2020, and cancelled on 17th November 2020 through online payment my account number is [protected] Punjab National Bank and I got reference number from Amazon you amount have been refund reference number is 5134040323028992127394 please see the details and refund the amount. Thanking you.
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          Riya Maimom
          Nov 26, 2020
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          I had ordered one refurbished computer case NZXTH510i from amazon on 04/11/2020 and the payment of Rs 7, 799 was done by me through Punjab National Bank debit card was four digit no. ****5331 but received a wrong product so i had returned my order. The expected date of the refund was nov 22-22 but no refund has been credited to my account. The side of the amazon shows that the amount has been credited and i have also contacted the amazon customer service and they gave me this reference no. 75105170325003453129735
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            Nazim127
            from Powai, Maharashtra
            Nov 26, 2020
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            My name is Nazim Ahmed and I had ordered Adidas shoes of RS.Amount 1799 in Amazon on (8 November) and after (18 November)) I returned this order due to personal reason. And on 19 November refund initiated
            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
            (5134040325028770841339) and told me to fill charge dispute form but Punjab national Bank doesn't have such policy. So
            please kindly respond to this complaint it's very urgent.
            Thanks you sir
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              Rakesh Pilania
              Nov 26, 2020
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              Address: Rajasthan

              Sir me Amazon se one pulse Nord purchase kar RHA tha jiska price tha 27, 999 sir mene ise mere Master card se debit Kiya or ise same time kisi reason ki Vajh se cansel kar Diya but abhi Tak Mera refund mere pass nhi aaya mere pass mere refund ka reference no. Bhi h Jo ki
              Refund Reference # 75105170325003454651984
              Sir please help me
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                Op chauhan
                from Powai, Maharashtra
                Nov 26, 2020
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                Address: Amazon india

                I cancelled product 749 on Amazon. Amazon send money in my account 17/11/2020 but bank not settled money in my account.
                Reference no. 5134040323028998758721
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  Ravi Katari
                  Nov 26, 2020
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                  Address: Bypass road,kaikalur..521333

                  Refund amount 5890 not credited in my account
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                    aditya raj gupta
                    Nov 26, 2020
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                    Address: GANDHI CHOWK,RAJNAGAR POST PS-RAJNAGAR PINCODE - 847235 DIST-MADHUBANI

                    My name is ADITYA RAJ GUPTA and i had ordered a product of Rs.458 (BEN MARTIN MEN'S REGULAR FIT JEANS order id[protected] ) in AMAZON on 02/11/2020 & after 10/11/2020 i returned this order due to personal reason and on 10/11/2020 AMAZON initiated the amount in my bank account but i still didn't get the money. AMAZON sent this reference number[protected] and told me to fill charge dispute form but PUNJAB NATIONAL BANK doesn't have such policy.so, please kindly respond to this complaint it's very urgent.my account no. is [protected] (IFSC -PUNB0093500), thank you sir.
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                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Nov 30, 2020
                    Updated by aditya raj gupta
                    till now, my refund is not credited in my bank account
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                      Bikash Kumar padhiary
                      Nov 25, 2020
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                      Address: Amazon India

                      I have purchased a headphones from Amazon which cost is 519rs ..after 2 days i cancelled it nd that day i got a mail that the refund is initiated nd it will be credited in 4-5 business days and that day is 17 nov 2020.But today is 25 nov 2020 after that i am calling Amazon they are telling that they had sent the money sucessfully . then im checking my bank statement but there is nothing credited nd bank customer care also saying that they don't know about this.please kindly request you solve this problem.
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                      Nov 25, 2020
                      Updated by Bikash Kumar padhiary
                      My bank account no. -[protected]
                      Nov 27, 2020
                      Updated by Bikash Kumar padhiary
                      Thank you so much
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                        Shaurya Shock
                        Nov 25, 2020
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                        My name is Shaurya Shukla and I had a book named Digital Logic and Computer Design | First Edition | By Pearson of RS.Amount 530 in Amazon on 18 oct 2020 and after 22 october 2020 I returned this order due to personal reason. And on 23 oct 2020
                        Amazon initiated the amount to my card but I still didn't get the money. Amazon didn't send me any reference number and told me to fill charge dispute form but Indian Bank doesn't have such policy. I am attaching a screenshot of my refund it's showing here the money is refunded but it's now upto more than 30 days there is not any reference number not any refund So
                        please kindly respond to this complaint it's very urgent. My card number is [protected]
                        Card holder name is Shaurya Shukla
                        Thanks you sir
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                          Irshad Rayeen
                          Nov 25, 2020
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                          I had booked the bus ticket on 07/11/2020 via PayTM and the bus got cancelled and paytm said that they refunded the money but money didn't come into my account till now it's been 20 days now and PayTM said that your bank didn't accept the the refund till now and it's beyond our control.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            Rit234
                            Nov 25, 2020
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                            Address: Kamal kunj b-102, sector -8, plot -83 new panvel

                            I have not received my refund from Flipkart . According to Flipkart they have already sent refund to the account but due to some issue dispute at bank end, refund is not received to my account . Flipkart asked me to fill bank CHARGEBACK DISPUTE FORM . But there is no support from bank side not from their customer care.
                            Details for my due refunds are :
                            Rs 417- due date: 23-11-20
                            Reference no:
                            NFT[protected]GN00001

                            Rs 499- due date: 16-11-20
                            Reference no:
                            NFT[protected]GN00020

                            Rs.499 - due date : 16-11-20
                            Reference no:
                            NFT[protected]GN00021.

                            Bank is just useless, never interacts with customer and never address their problem.
                            Customer care number never listen to complete problem and hung up without addressing the problem .
                            My bank statement is given in jpg format : from 10-11-20 to 25-11-20
                            ACCOUNT number : *************293
                            Bank name : PUNJAB NATIONAL BANK
                            BRANCH : new panvel east ( pin : 410206) Navi mumbai
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                              Navneet_3010
                              Nov 24, 2020
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                              Address: Ghaziabad,Navyug market.

                              I ordered Boult earphones from Amazon which I cancelled due to some reason.The refund of amount Rs 329 had been initiated for me on 16 nov 2020 but I didn't recieved my amount in my account till 24 Nov 2020.
                              I had contact Amazon customer care and they provide me a reference no.of the refund and told me to contact pnb bank customer care .I contacted pnb customer but they didn't told anything and didn't got any solution for this.

                              Account no.-[protected]
                              IFSC code-PUNB0067400
                              ACC holder name-Navneet kumar

                              Ref no-5134040322028828208161
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                              Nov 26, 2020
                              Updated by Navneet_3010
                              Got the amount in my account on 26 Nov.I had also send an email to pnb care. Don't know which one helped me .But at last I got my amount .Thank you.
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                                ashokpandey86
                                Nov 23, 2020
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                                I have an internet banking related issue which I highlighted to the branch and customer care team but even after 2 month I ma not getting any response from them
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Dec 01, 2020
                                Updated by ashokpandey86
                                No response from bank till now
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                                  Nitin Anand Verma
                                  from Jugsalai, Jharkhand
                                  Nov 23, 2020
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                                  Regarding ac no-[protected]
                                  Name - Shivam Kumar

                                  Dear team, I made a ecom transaction on 12th of November worth rs 25990 and 149 total of 26, 149
                                  In which i i received the cashback of 2602 rs.
                                  Later I canceled both order and I should be getting refund of 23, 391 and 149 or 156 by 2 days ago.
                                  And the problem is i haven't received my refund yet.
                                  When I contacted paytm for the same they said it's beyond our control and it's totally depends on the bank to transfer your money and they also provided me refund refrence number to contact pnb which is-
                                  75105170323003445057996
                                  And pnb is denying to provide help.
                                  Now I Humbly request you to kindly look into this and credit my stuck money on my bank account and for that I'll be extremely thankful to you.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Tanaya510
                                    Nov 23, 2020
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                                    Amazon says it has credited refunds for two orders placed by me to my account. Ref no # 5134040318028867484869 and # 75105170323003446232028. However, they are not being reflected in my account even after a week.
                                    PNB customer care asked me to contact the branch for filing 'refund not processed' complaint; while the branch denied having any such procedure.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Akla15
                                      Nov 23, 2020
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                                      Refund not being credited by Punjab National Bank despite of the return proof provided by Amazon.
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                                        Vashishth SK Sharma
                                        Nov 23, 2020
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                                        My account [protected] number debited twice by ATM transation at parliament street new delhi on 20/11/2020 time 13:38, 13:48 but atm did not dispense cash on time 13:38.

                                        Please look into matter
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