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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 75

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A
Amitjain6306
from Powai, Maharashtra
Nov 29, 2020
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Address: Punjab national bank, branch code SVDC , Aligarh

My name is Amit Jain. I have done a bill payment of rs 511 on 19/11/2020 through amazon.in app which was cancelled but amount was deducted from my pnb atm/debit card. Instantly amazon.in initiated my refund amount rs 511 from their side which is to be credited in my account 2-4 days. I did not recieve refund. I called amazon customer care and they told me that i had to send charge dispute form to pnb but this facility is not available on pnb site. So i request pnb officials to credit my refund amount

Refund Reference # 30005103240324102908249
Thank you sir
Dec 3, 2020
Complaint marked as Resolved 
I got refund from the pnb
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
My name is Akash Kumar Gupta. I have done a bill payment of rs 699 and 880 on 28/11/2020 through flipkart.in app which was cancelled but flipkart was deducted from my pnb atm/debit card. Instantly flipkart.in initiated my refund amount rs 699 and 880 from their side which is to be credited in my account on 28/11/2020. I did not recieve refund. I called flipkart customer care and they told me that i had to send charge dispute form to pnb but this facility is not available on pnb site. So i request pnb officials to credit my refund amount

Refund Reference #
Rs 699 is P2011280506364926795454
Rs 880 is P2011281353497999272348
Thank you sir
Hlo sir, maine Flipkart se ek shoes order kiya tha jiska price 1499 hai maine 26 Oct ko order kiya tha or kisi wajah se maine 27 Oct ko return kr diya lkn av tk waha se mujhe mera refund nahe mila hai..or Flipkart walo ne ye ammount 13 Nov ko hi mere account me credit kr diya hai..lkn av tk mere account me credit nahe hua hai..PLZZ sir ise dekhe aaplog...PLZZ
Iska reference no. Hai-NFT[protected]GN00013
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    Abdul Roshid
    Nov 29, 2020
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    Address: Tinsukia

    I have order an item from amazon on 19 oct 2020 and also canceled the product on same day and they initiated the refund successfully. But till now I haven’t received the amount.Amazon has also given in written form with reference number and transaction id that they had successfully refunded.
    While sharing this issue with bank customer care there they are not helping me while they saying we cannot take any complaint regarding this . Please help me to get the amount back
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Rohityadav00999
      Nov 28, 2020
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      Address: Chandigarh

      I ordered a pair of shoe from amazon my order id is[protected] and i return it.My amount is sent from amazon on 19/11/2020 but i didn't recieved any amount in my bank. My refund reference is-30005103180318134172057.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Rashmi61
        Nov 28, 2020
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        I purchased a suit from amazon on 32 october through my debit card for rs 1958.40 and i returned it and the refund is initiated by amazon with reference number 30005103050305213617679.It was initiated from their side 8 daus before still i not got my money i am contacting pnb customer care they are totally not helping me i request you to please help me.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          V
          Vidisha Choudhary
          from Powai, Maharashtra
          Nov 27, 2020
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          I am trying to link my Sukanya Samridhi Account with my PNB Saving Account but not able to link . It shows the following error: Entered Operative Account has no SSA Detail. Several mails to pnb, many calls but not even a single response. its very frustrating .
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            Rakesh Pilania022
            Nov 27, 2020
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            I had Ordered an one plus Nord AMAZON.IN on 19-NOV-2020 which I successfully canceled on 19-NOV-2020 itself and since I had paid by debit card, the amount was supposed to be credited in my bank account which did not happen to date. I contacted the AMAZON team which replied back to me with a reference number stating that they successfully initiated the refund process on 19-nov.-2020 itself and it's up to the bank to credit the same in my account in time which can take 5-6 Business days but it has been longer than that. I regularly check my balance, nothing of that sort has been credited since then. My.Refund Reference # 75105170325003454651984
            Attached is the email from the AMAZON team stating that the refund has been successfully completed.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              Ankitverma1746
              Nov 27, 2020
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              I have purchased the item from Amazon, that product was damaged so I was processed for a refund. Amazon delivery agent came on 19 Sep, he kept my a product. Amazon has a law that in 4 or 5 working days your amounts we will send your accurate account. it has been 6 or 7 days.yhe amount not received on my account, they sent a reference code 30005103080308114580727, I'm a student, this amount is 1484.10 too much for me. I was trying to talk to your complaint center, they said ' we can not do any these types of troubles. that's why I emailing you Dear Sir. please take your effort.Account name is Anish KumarAccount No is [protected]IFSC Code is PUNB0476300This branch is Subedarganj Allahabad (prayagraj) 211011
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Dec 04, 2020
              Updated by Ankitverma1746
              I got my money
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                Ankitverma1746
                Nov 27, 2020
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                I was booked the item from Amazon, the Amazon said that our bank sent your amount to your bank but in my bank, that amount didn't appear.
                this's my refund reference '30005103080308114580727' please check do something. my item was received on 19/11/2020. they have a law (4, 5 working international bank sent your amount on your accurate bank.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                I got my money
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                  sai harish-363
                  Nov 26, 2020
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                  I had ordered a product from Amazon on 16th November 2020, and cancelled on 17th November 2020 through online payment my account number is [protected] Punjab National Bank and I got reference number from Amazon you amount have been refund reference number is 5134040323028992127394 please see the details and refund the amount. Thanking you.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    Riya Maimom
                    Nov 26, 2020
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                    I had ordered one refurbished computer case NZXTH510i from amazon on 04/11/2020 and the payment of Rs 7, 799 was done by me through Punjab National Bank debit card was four digit no. ****5331 but received a wrong product so i had returned my order. The expected date of the refund was nov 22-22 but no refund has been credited to my account. The side of the amazon shows that the amount has been credited and i have also contacted the amazon customer service and they gave me this reference no. 75105170325003453129735
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Nazim127
                      from Powai, Maharashtra
                      Nov 26, 2020
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                      My name is Nazim Ahmed and I had ordered Adidas shoes of RS.Amount 1799 in Amazon on (8 November) and after (18 November)) I returned this order due to personal reason. And on 19 November refund initiated
                      Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                      (5134040325028770841339) and told me to fill charge dispute form but Punjab national Bank doesn't have such policy. So
                      please kindly respond to this complaint it's very urgent.
                      Thanks you sir
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        Rakesh Pilania
                        Nov 26, 2020
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                        Address: Rajasthan

                        Sir me Amazon se one pulse Nord purchase kar RHA tha jiska price tha 27, 999 sir mene ise mere Master card se debit Kiya or ise same time kisi reason ki Vajh se cansel kar Diya but abhi Tak Mera refund mere pass nhi aaya mere pass mere refund ka reference no. Bhi h Jo ki
                        Refund Reference # 75105170325003454651984
                        Sir please help me
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Op chauhan
                          from Powai, Maharashtra
                          Nov 26, 2020
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                          Address: Amazon india

                          I cancelled product 749 on Amazon. Amazon send money in my account 17/11/2020 but bank not settled money in my account.
                          Reference no. 5134040323028998758721
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            Ravi Katari
                            Nov 26, 2020
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                            Address: Bypass road,kaikalur..521333

                            Refund amount 5890 not credited in my account
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              A
                              aditya raj gupta
                              Nov 26, 2020
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                              Address: GANDHI CHOWK,RAJNAGAR POST PS-RAJNAGAR PINCODE - 847235 DIST-MADHUBANI

                              My name is ADITYA RAJ GUPTA and i had ordered a product of Rs.458 (BEN MARTIN MEN'S REGULAR FIT JEANS order id[protected] ) in AMAZON on 02/11/2020 & after 10/11/2020 i returned this order due to personal reason and on 10/11/2020 AMAZON initiated the amount in my bank account but i still didn't get the money. AMAZON sent this reference number[protected] and told me to fill charge dispute form but PUNJAB NATIONAL BANK doesn't have such policy.so, please kindly respond to this complaint it's very urgent.my account no. is [protected] (IFSC -PUNB0093500), thank you sir.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Nov 30, 2020
                              Updated by aditya raj gupta
                              till now, my refund is not credited in my bank account
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                                Bikash Kumar padhiary
                                Nov 25, 2020
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                                Address: Amazon India

                                I have purchased a headphones from Amazon which cost is 519rs ..after 2 days i cancelled it nd that day i got a mail that the refund is initiated nd it will be credited in 4-5 business days and that day is 17 nov 2020.But today is 25 nov 2020 after that i am calling Amazon they are telling that they had sent the money sucessfully . then im checking my bank statement but there is nothing credited nd bank customer care also saying that they don't know about this.please kindly request you solve this problem.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Nov 25, 2020
                                Updated by Bikash Kumar padhiary
                                My bank account no. -[protected]
                                Nov 27, 2020
                                Updated by Bikash Kumar padhiary
                                Thank you so much
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                                  Shaurya Shock
                                  Nov 25, 2020
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                                  My name is Shaurya Shukla and I had a book named Digital Logic and Computer Design | First Edition | By Pearson of RS.Amount 530 in Amazon on 18 oct 2020 and after 22 october 2020 I returned this order due to personal reason. And on 23 oct 2020
                                  Amazon initiated the amount to my card but I still didn't get the money. Amazon didn't send me any reference number and told me to fill charge dispute form but Indian Bank doesn't have such policy. I am attaching a screenshot of my refund it's showing here the money is refunded but it's now upto more than 30 days there is not any reference number not any refund So
                                  please kindly respond to this complaint it's very urgent. My card number is [protected]
                                  Card holder name is Shaurya Shukla
                                  Thanks you sir
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Irshad Rayeen
                                    Nov 25, 2020
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                                    I had booked the bus ticket on 07/11/2020 via PayTM and the bus got cancelled and paytm said that they refunded the money but money didn't come into my account till now it's been 20 days now and PayTM said that your bank didn't accept the the refund till now and it's beyond our control.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Rit234
                                      Nov 25, 2020
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                                      Address: Kamal kunj b-102, sector -8, plot -83 new panvel

                                      I have not received my refund from Flipkart . According to Flipkart they have already sent refund to the account but due to some issue dispute at bank end, refund is not received to my account . Flipkart asked me to fill bank CHARGEBACK DISPUTE FORM . But there is no support from bank side not from their customer care.
                                      Details for my due refunds are :
                                      Rs 417- due date: 23-11-20
                                      Reference no:
                                      NFT[protected]GN00001

                                      Rs 499- due date: 16-11-20
                                      Reference no:
                                      NFT[protected]GN00020

                                      Rs.499 - due date : 16-11-20
                                      Reference no:
                                      NFT[protected]GN00021.

                                      Bank is just useless, never interacts with customer and never address their problem.
                                      Customer care number never listen to complete problem and hung up without addressing the problem .
                                      My bank statement is given in jpg format : from 10-11-20 to 25-11-20
                                      ACCOUNT number : *************293
                                      Bank name : PUNJAB NATIONAL BANK
                                      BRANCH : new panvel east ( pin : 410206) Navi mumbai
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        Navneet_3010
                                        Nov 24, 2020
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                                        Address: Ghaziabad,Navyug market.

                                        I ordered Boult earphones from Amazon which I cancelled due to some reason.The refund of amount Rs 329 had been initiated for me on 16 nov 2020 but I didn't recieved my amount in my account till 24 Nov 2020.
                                        I had contact Amazon customer care and they provide me a reference no.of the refund and told me to contact pnb bank customer care .I contacted pnb customer but they didn't told anything and didn't got any solution for this.

                                        Account no.-[protected]
                                        IFSC code-PUNB0067400
                                        ACC holder name-Navneet kumar

                                        Ref no-5134040322028828208161
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Nov 26, 2020
                                        Updated by Navneet_3010
                                        Got the amount in my account on 26 Nov.I had also send an email to pnb care. Don't know which one helped me .But at last I got my amount .Thank you.
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