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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 88

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K
keshavgupta56
from Mumbai, Maharashtra
Jun 2, 2020
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The details of my bods are as under

Sovereign gold bonds scheme 2015-16
Certificate no sgb[protected] - [protected]
Investor id no.[protected]
Date of issue : 08-feb-2016
Name : keshav kumar gupta

Complaint:
This is still in physical form.
Please place the same in my dmat account.
Note: rbi has directed me to lodge complaint with you.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    saurabhmeuva04
    Jun 2, 2020
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    Address: mehsana, gujarat

    My name is saurabh rasikbhai meuva and i had ordered product amount rs.1650 in amazon on[protected] and after[protected] i returned this order due to personal reason. And on[protected] amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 75503720145039964615166 and told me to fill charge dispute form but punjab national bank doesn't have such policy.

    So, please kindly respond to this complaint it's very urgent. My last four digit of debit card number is 5719.

    Thanks you sir
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Ashhar nisar
      Jun 2, 2020
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      Address: BAZAR TOLA KAKO, BAZAR TOLA KAKO

      Hi sir / mam sir maine amazon ki taraf se 5 march 2020 ko mera refund issue kiya gya tha uska refund amout (11772.76 rupees kiya gya tha jiska refund reference number#[protected] h. Ye amount abhi tk bank ki taraf se mere account main credit ni hua h to please ye amount jldi se jldi jama krne ki koshish kre.
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Jun 02, 2020
      Updated by Ashhar nisar
      Meri problem jld se jld solve kr de
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        A
        a1ajay.2021
        Jun 1, 2020
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        Address: New Delhi

        I had ordered some items through best price app on 23/05/2020. The same were delivered on 25/05/2020 with a few items missing.

        The total purchase order was worth of ₹8946 but what i received the items were worth of ₹6931.79

        I still have not received the remaining amount ₹2014.24

        I have made repeated calls/mails to both pnb and walmart but none resolved my issue.

        Walmart says that they had refunded the remaining amount on 23/05/2020 but pnb says that it hasn’t received the said amount yet.
        +1 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          a1ajay.2021
          Jun 1, 2020
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          Address: New Delhi

          I had ordered some items through best price app on 23/05/2020. The same were delivered on 25/05/2020 with a few items missing.

          The total purchase order was worth of ₹8946 but what i received the items were worth of ₹6931.79

          I still have not received the remaining amount ₹[protected].

          I have made repeated calls/mails to both pnb and walmart but none resolved my issue.

          Walmart says that they had refunded the remaining amount on 23/05/2020 and pnb says that it hasn’t received the said amount yet.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            J
            Jayshankar Gupta
            Jun 1, 2020
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            It's been more than 10 days, i returned an order with myntra but i have not received my refund in my bank. As per myntra money is with the bank. Bank reference number is 3000080145014202407772
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              M
              Manas890
              May 31, 2020
              Resolved
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              Resolved

              Order some products from amazon and order cost @1048 and @1027 placed on 22/05/2020 and done full payment by pnb debit card but order was cancelled on same day 25/05/2020.
              I did not receive my money back after the order was canceled.

              I contacted amazon's service center more than once and they told me, refund has been send to bank successfully processed on[protected] please wait a while.

              But now amazon is saying that refund has been send to the bank, please contact your bank’s customer care center and quote with refund reference #75503720147039998986474
              #75503720147039995914248

              To know further about the status of the transaction in case you still haven’t received the credit within 4 business days.

              I called the helpline number of the bank but my problem was not solved from there,
              Then i call to amazon's service center and they told me this time,
              #if your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund...

              I contacted to the bank customer care and they told me clearly that there is no such thing like charge dispute form as refund not processed, we can just check money credited or not.

              Since then i have been very worried about how i will get my money back. Please help me.
              Thank you
              +2 photos
              Jun 1, 2020
              Complaint marked as Resolved 
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                N
                Neelam Mestri
                May 30, 2020
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                Address: Matwan Ratnagiri 415712

                As my father account is not activated since 30 days left, they need urgent money to take medicine and we was transfer in same account, but now they are facing problem for withdrawal because of account non activation
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  A
                  Akhilesh02
                  from Mumbai, Maharashtra
                  May 29, 2020
                  Resolved
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                  Resolved

                  Address: 12 Keshav road Laxman chowk, Near suvidha store

                  Hello sir, i am 2 order on amazon.in total amount is 644 rupes on 22may 2020, and i am immediately cancel my one order price is 312 rupes and amazon send same day my refund to my bank account ([protected]) but still 6 days completed but i am not received my money

                  Amazon also send me refund reference # 352922 (Refund reference number) but still pnb customer support not help me

                  My account number is - [protected]
                  Refund reference number is - 352922
                  +3 photos
                  Jun 1, 2020
                  Complaint marked as Resolved 
                  Every time help consumerscomplaints.in
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    A
                    a1ajay.2021
                    May 26, 2020
                    Resolved
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                    Resolved

                    Address: New Delhi

                    Amazon had initiated refund worth of 576 on 16/05/2020 and the same had been completed on 22/05/2020 but the amount is not credited to my bank account.
                    The reference number provided by Amazon for this particular refund is :
                    # 9SIYXJSI0000K9PPMZ37
                    +1 photos
                    Jun 2, 2020
                    Complaint marked as Resolved 
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      M
                      mk07199
                      May 26, 2020
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                      Address: Village Basatpur post Dhaulana District Hapur Utter Pradesh

                      Dear sir, it is to inform you that rs7, 499 was debt on 17th of may from my account for an order that was earlier cancelled. And amazon at once refund my money which reference id is #652417 but i asked your customer service they told me that it would be refunded till 22nd of may. But it is over 25 and i didn't receive any refund. So therefore plzzz refund my money back which i need much. My account number is [protected]
                      +1 photos
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                        R
                        Rohi 1994
                        May 25, 2020
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                        Address: Sampla Rohtak

                        My name is rohit kumar and i had ordered mb fat burner and revital capsules of rs. Amount 439 (322+117) in amazon on (14/05/2020) and after that i canceled this order due to personal reason on same day. And on 14/05/2020, amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
                        # 469714 and told me to fill charge dispute form but pnb site shows always error, and even they don't work on it after talking to customer care.. So
                        Please kindly respond to this complaint it's very urgent.
                        Thanks you sir
                        +1 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Santanu5981
                          from Kolkata, West Bengal
                          May 25, 2020
                          Resolved
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                          Resolved

                          Address: Gureghar, Bishnubati, jamalpur, Purba Bardhaman

                          I order some products from amazon and order cost @711 placed on 14/05/2020 and done full payment by pnb debit card but order was cancelled on same day 14/05/2020.
                          I did not receive my money back after the order was canceled.

                          I contacted amazon's service center more than once and they told me, refund has been send to bank successfully processed on[protected] please wait a while.

                          But now amazon is saying that refund has been send to the bank, please contact your bank’s customer care center and quote with refund reference #930514 to know further about the status of the transaction in case you still haven’t received the credit within 4 business days.

                          I called the helpline number of the bank but my problem was not solved from there,
                          Then i call to amazon's service center and they told me this time,
                          #if your bank is unable to locate the refund with the reference number provided (# 930514), please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund...

                          I contacted to the bank customer care and they told me clearly that there is no such thing like charge dispute form as refund not processed, we can just check money credited or not.

                          Since then i have been very worried about how i will get my money back. Please help me.
                          Thank you
                          +5 photos
                          May 26, 2020
                          Complaint marked as Resolved 
                          I have my refund within one day of complaining here Thanks to Indian Consumer Complaints Forum.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            R
                            rajiv niggam
                            May 25, 2020
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                            Address: Rohini sector 18 delhi 110085

                            Dear sir/ madam,

                            It is in reference to my complaint no # a[protected] / a[protected] dated: 04.02.2020 related to faudulent transactions happened in my account no [protected] by the name rahul kumar dixit for an amount rs 10000/- and rs 8500/- via atm withdrawl through my debit card which was in my custody.

                            I have lodged a fir and compliant on customer care also, submitted all the required at my home branch rohini sector-18 delhi-110085.

                            But, till date no action has been taken and i am regularly following up with customer care and the branch manager mr. Harsh for the status.

                            Customer care says that your complaint is resolved and you have to visit the branch and branch manager says investigation is going on we will update you.

                            In the wake of covid -19, my dependecy is more on this amount as i don't have any other source of income. Yesterday, he told me to come with kyc and your amount will be credited but again he sent me back as usual stating "investigation is going on we will update you", this way he started harassing me. The behaviour of branch head is very rude as if i am asking for any donation.

                            I am really not happy with the service and kind of response which i get from the branch manager mr. Harsh.

                            Requesting you to an urgent action on my complaint and update when will the amount get credited to my account because it being more than 3 months.

                            Regards
                            Rahul kumar dixit
                            Ph. No [protected]
                            Address: mahakali mandir
                            First floor c-3 main road sector11 rohini delhi-110085
                            [protected]@gmail.com
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              H
                              harish devrari
                              May 21, 2020
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                              Aeps transaction failed but money decuat my account

                              Address: VILL AND POST KURAR

                              Aeps trangacation feled rs4545 but money deduct my account on 07th may 2020 vide tid : [protected]
                              But the same amount 4545 has been debited to my account. This matter has been taken up many times vide several e-mails and phone calls since past 15 day hs to customer services number, but the problem is standstill.

                              Complaint docket no. Is [protected]

                              Regards
                              Savita devi...
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                              Shailendrakumar1556
                              May 21, 2020
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                              Sir i have booked my irctc tickets through epaylater but it had cancelled because of national lockdown. When i contacted epaylater for refund they said of rs.2440.00 against order id: [protected] has been processed successfully on[protected] in your payment mode: debit card punb, rupay ending 1581 against the arn (Acquired reference number) - 30004601189360161100515.
                              As per the bank’s policy, the amount will reflect in your account within 6 to 7 working days.
                              In case the refund is still not received, we would advice you to contact your issuing bank to track the refund credit with the arn provided, if the bank is unable to track the refund using the arn, you are advised to contact the dispute/chargeback department in any branch of your issuing bank and raise a dispute/chargeback against this transaction. But till now i haven't received refund. Please help.
                              +1 photos
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                                arun1968
                                May 19, 2020
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                                Refund from amazon of rs 359 vide refrence no.[protected] dated[protected] not credited to my saving account no.[protected].kindly do needfull.Thanks
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                                  arun1968
                                  May 19, 2020
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                                  Refund made by amazon of rs199 vide reference no.75503720134039756882332 dated[protected] not credited to my pnb saving account no.[protected].kindly do needfull.Thanks
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                                    arun1968
                                    May 19, 2020
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                                    Refund made by amazon.in of Rs337 vide refrence no.75503720134039759483815 dated[protected] not credited to my pnb saving account no.[protected].kindly do needful.Thanks
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                                      arun1968
                                      May 19, 2020
                                      Resolved
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                                      Resolved

                                      Address: A12/187,AIR INDIA COLONY,VASANT VIHAR,NEW DELHI

                                      Refundmade by amazon.in RS 359 vide refrence NO.[protected] DATED21/12/2018 not credited to my pnb saving NO.[protected] .Kindly make it to credit to my account
                                      May 19, 2020
                                      Complaint marked as Resolved 
                                      May 19, 2020
                                      Updated by arun1968
                                      Kindly consider the updated correct account number: [protected]
                                      Refund made by Amazon.in Rs 325 vide reference no[protected] and Rs 298 vide reference no[protected] dated[protected] is not credited to my pnb saving account. Kindly make it to credit to my account .

                                      Refund from amazon - Comment #3785100 - Image #0
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