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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 91

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Lrajput25
Apr 4, 2020
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Transaction failed and amount deducted, transaction id[protected], amount-2000, date[protected], plz return my money
Apr 04, 2020
Updated by Lrajput25
Transaction failed and amount deducted, transaction id[protected], date[protected], amount 2000

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    Sangeeta Sirohi
    Apr 4, 2020
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    I have ordered women kurtis from myntra and made payment via paypal app which used pnb debit card and i cancelled one of the order and returned two of the orders. Myntra shopping customer care service said that refund amount has been processed but i haven't received it in my pnb account yet. It's been around more than 30 days since the refund has been processed.

    Below are reference numbers provided by myntra for all 3 refunds:

    05e663214n919210v (Refund amount: 3105)

    7b[protected]t (Refund amount : 1056)

    46b469956f396340p (Refund amount : 1086)
    +2 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Apr 26, 2020
    Updated by Sangeeta Sirohi
    I have not received any email from the bank regarding my complaint, which I raised on 4th April .

    complaint ID: 2607666

    please look into it.
    My bank account ma sa money deducted ki gyi ha jo Paytm ka liya thi vo add nhi ho payi or mara account ma refund nhi hui ha or mara bank account ma sa cut gyi ha

    refund not credited in my pnb bank account from myntra online shopping app - Comment #3671695 - Image #0
    I therefore request to you I anees anjum tomorrow I have transfer money 1000 rupees but transfer failed and account deduction 1000 rupees but transferred failed not refund my balance in my account my account number is [protected] so as we concerned about that plz resolve my problem as soon as possible

    refund not credited in my pnb bank account from myntra online shopping app - Comment #3671812 - Image #0
    This time Corona virus is world wide tragedy but bank is not help to people how can we survived if this time they are not return our money I am student I need money this time but Punjab national Bank not reversed my money to my bank account, fail transaction,

    My transaction number is[protected]
    Complaint No:[protected]

    refund not credited in my pnb bank account from myntra online shopping app - Comment #3671846 - Image #0
    refund not credited in my pnb bank account from myntra online shopping app - Comment #3671846 - Image #1
    Same happened with me done a transaction on myntra of rs 998 and 498 the transaction was not successful and i recieved a refund on 20 feb but after 9 days the money got debited again i asked bank they say the amount was by mistake credited to my account as the transaction was under check wether it was completed or not
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      radhakrishnagarimilla
      Apr 4, 2020
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      Address: Punjab National Bank habsiguda branch hyderabad 500007 IFS Code PUNB0393500

      My a/c no[protected] amount received only rs.10000 from atm uco bank l b nagar hyderabad telengana 0n 1st april 2020 but rs 30000debited from my account again i withdra rs[protected]+5000) from hdfc atm saoornagar my withdraw limit is rs. 25000 per a day but rs.55000 was debited from my account my debit card no. Is [protected] kindly verify and re credit the difference amount in my account. The bank manager is refesued. To take my complaint. Again i am withdra rs.25000 on 2nd april 2020from sbi saroornager atm now my avl. Balance rs.33838.58 insted of rs.63838.58 client numbers 009206drs.[protected]d rs. 10000; 009207d rs.[protected]d rs.[protected]d rs.[protected] rs.10000; 009306d rs. 10000; 009306d rs.10000; 009306d rs.5000 mini statement show that on date[protected]. My mobile no [protected]
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      My a/c no. [protected] to transfer my current a/c no. [protected] is not transfer 2/4/2020 amount 20000 and not returned my saving a/c plz check and refund my amount

      regarding a t m transaction - Comment #3671660 - Image #0
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        S
        Sumi3011
        Apr 4, 2020
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        I have done recharge from mobikwik but mobile recharge failed of amount 398.99 but amount deducted. So i request you to please refund my money. Transaction id was:[protected] by zaak epayment service on 2nd april. My account details are as follows
        Account no:[protected]
        Account name:sumit saraf
        Mobile no:[protected]
        Ifsc code:punb023700
        +1 photos
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          H
          HemangiMehta
          from Hāora, West Bengal
          Apr 3, 2020
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          Address: INDIA

          I had ordered a mother dairy cow ghee and 5 other items from amazon.in (Amazon pantry) with order order #[protected] on 19-march-2020 which i successfully canceled on 24-march-2020 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the amazon team which replied that they successfully initiated the refund process on[protected] itself and its up to the bank to credit the same in my account. Its been more than 10 business days but i have not received the refund. Refund reference #[protected]. Account linked is my bank account number is 0318xxxxxxxx7387
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            Sourishmajumder
            Apr 3, 2020
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            I have sent rs.20000 from my wife's pnb account to my pnb account by phone pay app. Ammount deducted shown on her mpassbook. But my account nothing has been credited. Tranaction id upi/[protected]/p2v/[protected]@ybl/sourish majumder... Please refund my amount. And i have done all tranaction of rs.7000, rs.20000., rs.1400 on 01/04/2020 but her mpassbook and my mpassbook of pnb shows all transactions done on.02/04/2020..
            +1 photos
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              CHANDRA bna
              Apr 3, 2020
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              I recharge a jio (Jio phone) no [protected] on 25/03/2020 inr 125 as shown in plan of jio my money get debited from debit card of pnb bank on my jio app but there is no recharge done on date as it not show history as im image description is ecom 347754ptm*reliancrli/
              Recharge not sucess and money get deducted from account i want my recharge or my refund pls i already waited for 24 hr but there is no refund and rechrge.

              Jio said there is no recharge on this date recharge not sucessful
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                Dhruv Narayan211
                Apr 2, 2020
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                This e-mail is regarding your refund pertaining to the order number 113617988023836320401.

                We apologize for the inconvenience caused to you.
                We would like to inform you that your refund has been successfully processed into the source account. Request you to get in touch with your bank support team with the following reference number to validate the transaction. The contact details of your bank support team will be printed on the flip side of the debit/credit card issued.

                Refund successfully processed on 16 march 2020 for rs -319 bank reference number is - 5d9020096h660954l

                Some nationalized banks may take more time than normal to credit the amount. If your bank support team is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed' with them. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                Thank you for choosing myntra as your shopping destination. We truly value your association with us.
                Regards
                Myntra
                India's largest online fashion store
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  Address: NAUGAON SADAT PUNB0472400
                  Website: punjab national bank

                  I tried withdrawing an amount of rs 10000 from my account and accidently did not take it take it out on time and the machine sucked in the money back. Now my account is debited for the same amount but i do not have that money. I went to the nearby pnb bank to lodge a complaint but he asked me to call on [protected] to lodge a complaint. For the past one day i have been calling up day and night but the only response that i get is "this route is busy". Please help me with this.
                  If you this complaint related information i have all payment atm slip that time
                  Name - niranjan sharma
                  Date - 01/04/2020
                  Branch - naugaon sadat
                  District - amroha
                  State - uttar pradesh
                  Ifsc code of branch - pun0472400
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    Address: BRANCH NAUGAWAN SADAT, DISTRICT AMROHA , STATE UTTAR PRADESH PIN, 244221, BRANCH IFSC PUNB04724000

                    I tried withdrawing an amount of rs 10000 from my account and accidently did not take it take it out on time and the machine sucked in the money back. Now my account is debited for the same amount but i do not have that money. I went to the nearby pnb bank to lodge a complaint but he asked me to call on [protected] to lodge a complaint. For the yesterday i have been calling up day and night but the only response that i get is "this route is busy". Please help me with this
                    I have all information of this transaction slip
                    Name niranjan sharma
                    Branch naugawan sadat
                    District amroha
                    Police station naugawan sadat
                    Mob. [protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Shareth Sreekumar
                      Mar 30, 2020
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                      Address: Punjab National Bank, Manjapra, Kerala, Palakkad, Kerala, 678686

                      There was a recent notification from the central government that the atm services will be free due to the covid 19 pandemic.
                      I hold a bank account in pnb, manjpra, kerala. I withdrew some cash from a nearby sbi atm on 22 march and rs. 23 was deducted for atm service charges. It is not about the amount is big or small. The lockdown rules stated by the rbi mentions the atm services are free even if the service is used in a different bank for three months.
                      I spoke the same with one of the staff in the branch and he gave me a misleading information that the transactions are free only twice a month
                      Doesn’t pnb follow the rbi rules or what?
                      +1 photos
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                        Raj.chaudhary
                        Mar 28, 2020
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                        Address: Nainital, Uttarakhand, 263126

                        I was paying for a form and the money got deducted but the form is showing no money received but my account has been deducted rs 1750 kindly solve this problem urgent because the forms will be ended soon if my payment is not done
                        Or atleast refund the money so that i could try once again for the payment
                        I have attached the payment summary with this kindly go through that and help me out
                        I have called several times but no one is picking up the call in ur bank i hope u will understand the situation and will sort out
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                          CHANDRA bna
                          Mar 27, 2020
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                          Address: C/o chandra bhanu pd., Bhagwanpur, 805105

                          I recharge a jio (Jio phone) no[protected] on 25/03/2020 inr 125 as shown in plan of jio my money get debited from debit card of pnb bank on my jio app but there is no recharge done on date as it not show history as im image description is ecom 347754ptm*reliancrli/
                          Recharge not sucess and i want my recharge or my refund pls i already waited for 24 hr but there is no refund and rechrge
                          +2 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Mar 27, 2020
                          Updated by CHANDRA bna
                          I recharge a jio (jio phone) mob no[protected] on 25/03/2020 INR 125 as shown in plan of jio my money get debited from debit card of pnb bank on my jio app but there is no recharge done on date as it not show history as im image description is ECOM 347754PTM*RELIANCRLI/
                          recharge not sucess and i want my recharge or my refund pls i already waited for 24 hr but there is no refund and rechrge

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                            CHANDRA bna
                            Mar 26, 2020
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                            Address: 805105

                            I recharge a jio (Jio phone) no[protected] on 25/03/2020 mobile no [protected] inr 125 as shown in plan of jio my money get debited from debit card of pnb bank on my jio app but there is no recharge done on date as it not show history as im image description is ecom 347754ptm*reliancrli/
                            Recharge not sucess and i want my recharge or my refund pls i already waited for 24 hr but there is no refund and rechrge
                            +1 photos
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                              Shalini Phogat
                              Mar 26, 2020
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                              Address: Jharsaintly, 121006

                              Firstly i want to say i am very old customer of pnb branch and i was not expecting this type of behavior from pnb branch.. I am very disappointing.. I am just frustrated... My pnb account is in the branch of jharsaitly... The issue was i was supposed to get refund of 11200 from lenskart of my order as i returned the product because that was defected... Lenskart team have refunded the amount on 11 march.. But yet i am not able to get any amount in account... Lenskart team are very supportive they have given me refund reference number by which the transaction has made but i went to bank as per you customer service guidance as they said we can't help you in this so u have to to the bank..in this worst situation i went to branch nd there they denied to see any rrn nmbr i have told so many time i m having the rrn please check in your system they denied nd denied they only no refund was showing in your account... If this was so why they denied to see the rrn what is this behavior this is how you treat the customer m just calling from last twenty days.. And what i a getting is excuses... This is insane... Now what i supposed to do should i complaint against this because for you may be its small amount not for me... This is the money i have earned of hardwork... This is so disgusting seriously nd very disappointing... Refund has been completed by lenskart but the pnb bank is not giving me that amount
                              +1 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Mar 26, 2020
                              Updated by Shalini Phogat
                              Firstly i want to say i am very old customer of pnb branch and i was not expecting this type of behavior from pnb branch .. i am very disappointing..i am just frustrated... My pnb account is in the branch of jharsaitly... The issue was i was supposed to get refund of 11200 from lenskart of my order as i returned the product because that was defected... lenskart team have refunded the amount on 11 march..but yet i am not able to get any amount in account...lenskart team are very supportive they have given me refund reference number by which the transaction has made but i went to bank as per you customer service guidance as they said we can't help you in this so u have to to the bank..in this worst situation i went to branch nd there they denied to see any RRN nmbr i have told so many time i m having the RRN please check in your system they denied nd denied they only no refund was showing in your account...if this was so why they denied to see the RRN what is this behavior this is how you treat the customer m just calling from last twenty days..and what i a getting is excuses...this is insane ...now what i supposed to do should i complaint against this because for you may be its small amount not for me...this is the money i have earned of hardwork...this is so disgusting seriously nd very disappointing... Refund has been completed by lenskart but the PNB bank is not giving me that amount

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                                Prkasahgiri
                                Mar 25, 2020
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                                Address: Malla ghourptta, 262554

                                Sir mera account [protected] hai mere account par kisi any adami ka 25000 rupey aaye sir mai us ke paise wapas karana chahta par branch mera koi maddt nahi kar raha hai mera samasa yah hai ki es par mera lpg gais ka paisa aata hai afi ja pura deash korouna ka saknd aya hai sir kewal 25000 par hold laga kar mera paisa diya jay taki mai apney pariwar ka se sakat ke samy par lalanpalan kar saku
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Sir maine ek form bhara tha HPSSC ka to usme 120 fees lgni thi to maine 16march ko pey kri thi or bo cut bhi gyi thi but form mai update nhi hui, isliye maine aaj 24 March ko phir Fees submit kri phir se fees cut gyi or update nhi hui .So plz I request ki 240 jo account se deduct hua bo return ho jaye .I m thankful for this kindness.

                                problem for bank account - Comment #3668217 - Image #0
                                problem for bank account - Comment #3668217 - Image #1
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                                  Rudra Prasad Dash
                                  from Patna, Bihar
                                  Mar 23, 2020
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                                  Address: 759001

                                  Sir
                                  Bm of dhenkanal branch always misuse my a/c by withdraw money from my savings bank account via copying my signature in withdrawal form since last 1 year. So i want to hold my a/c till now to safe my account from such type of fraud personnel like bm and other staff. So i want a proper enquiry for this from higher officials and also take my money from bank personnel with immediate effect.
                                  Name-debi prasad dehury
                                  Savings bank a/c no.-[protected]
                                  Ifsc-punb0321600
                                  Dhenkanal branch,
                                  Odisha
                                  Mob-[protected]
                                  [protected]@gmail.com
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Mar 29, 2020
                                  Updated by Rudra Prasad Dash
                                  Sorry I want to hold my account from now to safe my account
                                  I had bought shoes from amazon due to some defects in the shoes i retured it and on Calling the amazon service center they told me that the refund is initiated and i shall receive it within 3 days, as the 3 days are passed and i still didn't get my refund
                                  Refund refrence no :#[protected]
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                                    Rem07
                                    Mar 20, 2020
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                                    Address: Kollam, Kerala, 691021

                                    I ordered amazon pay gift card worth rs. 1000 from amazon.in on 9th march 2020 and successfully cancelled the product on 11th march. Amazon team gave me the reference number #[protected] to get status from pnb. I contacted pnb kollam branch for assistance. But they didn't help me. Now i don't know what to do. Please help me to get refunded amount as soon as possible..
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    I purses Samsung Original Level U Bluetooth from Amazon.
                                    I return product to amazon because product was damage, my money rs2490 should be refund but till now my money not credit in my PNB Account thru UPI.
                                    after that i call to amazon customer care and they give me a referance no [protected]

                                    pnb assistance issue - Comment #3665623 - Image #0
                                    prinsandu's reply, Mar 20, 2020
                                    I purses Samsung Original Level U Bluetooth from Amazon 27-02-2020.
                                    I return product to amazon because product was damage, my money rs2490 should be refund but till now my money not credit in my PNB Account thru UPI.
                                    after that i call to amazon customer care and they give me a referance no 6313736665 and after that i call to pnb customer care and they say to me no any information about this refrance no.
                                    Sir please help me...
                                    Amazon Account ID no is [protected] &
                                    my mobile no is [protected]
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                                      Mansi BiSht
                                      Mar 17, 2020
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                                      Address: 841SP, sector21E ,Yadav villa, near police mess, Gurugram , Haryana, 122016

                                      I have ordered a product from amazon and i have done prepayment of that product and suddenly i cancelled the order. So amazon issued my refund of 485 and 160 for sending another defective product. This product irritated my skin so i contacted customer care of amazon they issued the refund of 160 which is the actual cost of the product. These amounts should be reflected by today but i have checked my account it's not showing in my account. It's been more than a week. This same thing happened last year also which had a amount of 470 something but i didn't compained. But it happened again that's why i filed complain. Amazon have already issued the refund as i got the text of these issued amounts but didn't received the issued amounts
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                                        guruvayu
                                        from Mumbai, Maharashtra
                                        Mar 16, 2020
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                                        Address: 400088
                                        Website: etc2.ventureinfotek.com:8443/pnbnetc

                                        I applied for pnb fatag in december 2019 after paying the required fee and i received a message on 8th jan2020 my applicationis app0125912 has been approved and tag id ending5418 has beenassigned and registredaganist my vehicle no mh03bh0571. I have not received the tag till date. I made complaints on 1st feb and27th feb, complaint nos cp08717 and cp09811 respectively.
                                        Helpline is not able to resolve and i made a complaint on pnb mail id
                                        Since my vehicle is already assigned a tag i am not able to approach any other source to get a new one.
                                        Pl help to resolve the issue
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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