Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: Oct 27, 2025
Complaints 4893
Resolved
1099
Unresolved
3794
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 97

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pallavi_Saha
from Delhi, Delhi
Nov 4, 2019
Report
Copy

I have performed a transaction through payzapp on 30th aug of rs 15, 888 but somehow the transaction got failed. Till now, the money has not been refunded to my account.
Payzapp confirmed that the money is with issuing card (Pnb). Please check the attached documents. It is more than two months, the money has not been credited yet. Please take necessary steps and credit the money to my account. Hdfc bank has confirmed on sending the money back to the account.
+4 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Nov 04, 2019
Updated by Pallavi_Saha
I also want to provide you the transaction remark for the debit of RS 15, 888 from my PNB account on 30th Aug- ECOM[protected] Instapay BBPS.
Nov 04, 2019
Updated by Pallavi_Saha
I have also filed a complaint in PNB on 22nd Oct with id A[protected]. Although it was a failed transaction but the money is still not credited in my account. The PNB debit card used during the transaction has last 4 digits 6497 and account no used last 8 digits 00025151. Customer name is Pallavi Saha.
Still i dnt received refund

refund not received for a transaction of rs 15, 888 - Comment #3581173 - Image #0
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ajayysn
    from Mumbai, Maharashtra
    Nov 2, 2019
    Report
    Copy

    I ordered one product on amazon and returned it on 16 october and on 19 october amazon received that product and refund is initiated but bank haven't credited my balance of rupees 8999 and transaction was of 9999 and 1000 rupees was credited to my amazon account now bank is not crediting my account since 15 days have been passed i m requesting you to please provide refund to me. Amazon refund reference id is[protected]
    +1 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      F
      Farhat_Khan
      from Bengaluru, Karnataka
      Nov 2, 2019
      Report
      Copy

      I ordered few products worth 8088₹ in january 2019 from myntra and made payment by debit card but due to some reason i cancelled the order.
      After few days i got refund for few of the products but still refund of 2306₹ is yet to be credited into my account.
      I contacted myntra customer care service with my concern and then they sent me a mail having bank reference number of all the products for which they have initiated the refund from their end and asked me to contact pnb.
      But pnb customer care people are saying that those reference number are of no use to them. Hence they can’t help me.
      Till today i have not got the refund. The amount yet to be refunded is 2306₹
      Please see the screenshot i have attached and credit rest of the amount to my bank.
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rinkujatav
        from Delhi, Delhi
        Nov 1, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Peepal Vala Mohalla kathumar alwar, Alwar, Rajasthan, 321605

        Sir mane 25 september 2019 ko flipkart se ek gown order kiya that jo mane 1 october 2019 ko return kiya that jiska refund amount 268 h jo ki 7 october 2019 ko refund kr diya gaya h par mere account m nhi aaya h jiska refund reference number bhi flipkart me mijhe de diya h
        Or mere account m nhi aaya h
        Hi, order id od[protected]. Seller had processed the refund of rs. 268/- to your bank account on[protected] & it should have been credited by[protected], for this order. The refund reference number is nft[protected]gn00003. Please contact the bank's, phone number: [protected]
        +1 photos
        Nov 4, 2019
        Complaint marked as Resolved 
        Not resolve
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Nov 01, 2019
        Updated by Rinkujatav
        : Seller has refunded Rs. 268 to your bank account on 11 Oct 19 and it will be credited by 18 Oct 19. In case of any delay, please check with your bank using refund reference number {UTRN-NFT[protected]GN00003XXXXXXX}. You can find your bank's customer care number behind your credit/debit card or on their website, Phone Number: [protected]
        Nov 01, 2019
        Updated by Rinkujatav
        Refund not received
        Nov 02, 2019
        Updated by Rinkujatav
        Sir mane 25 September 2019 ko ek gown 268 ki Flipkart se cash on delivery order ki thi Jise 1 October 2019 ko return kr diya tha jiska refund amount 268 mere account m 11october ko credited kr diya gya h pr account m reflect nhi kr Raha jiska refund reference number bhi Flipkart ne mijhe de diya h
        Seller has refunded Rs. 268 to your bank account on 11 Oct 19 and it will be credited by 18 Oct 19. In case of any delay, please check with your bank using refund reference number {UTRN-NFT[protected]GN00003XXXXXXX}. You can find your bank's customer care number behind your credit/debit card or on their website, Phone Number: [protected]

        Thanks for reaching us. Seller has refunded Rs. 268 to your bank account on 11 Oct 19 and it will be credited by 18 Oct 19. In case of any delay, please check with your bank using refund reference number {UTRN-NFT[protected]GN00003XXXXXXX}. You can find your bank's customer care number behind your credit/debit card or on their website., Phone Number: [protected], Phone Number: [protected]
        Nov 02, 2019
        Updated by Rinkujatav
        Refund not received my order

        Nov 02, 2019
        Updated by Rinkujatav
        Refund Update: Thanks for reaching us. Seller has refunded Rs. 268 to your bank account on 11 Oct 19 and it will be credited by 18 Oct 19. In case of any delay, please check with your bank using refund reference number {UTRN-NFT[protected]GN00003XXXXXXX}.
        Nov 03, 2019
        Updated by Rinkujatav
        We are happy to let you know that the seller has refunded Rs. 268/- to your Neft on 11 Oct 19, 02:30 PM as per standard banking procedures, this amount will be credited within 18 Oct 19, 02:30 PM. UTRN refrence no- NFT[protected]GN00003XXXXXXX,
        Nov 06, 2019
        Updated by Rinkujatav
        Refund not received my account
        Amazon initiated my Refund bt it didn't release in my bank account... Thay initiated it at 4 October...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shaikh Abdul Mateen
          from Mumbai, Maharashtra
          Oct 31, 2019
          Report
          Copy

          Address: Thane, Maharashtra, 400612

          I have applied for home loan through pnb bank via my registered mobile no. [protected]. I have submitted each and every document required by the bank to process the loan. Though they have deducted amount of rs. 5900 from my account they came up with reason they are unable to issue the loan and neither they will refund the fee. Its an unethical practice used by pnb bank to harrase needy person and extort money.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Nov 20, 2019
          Updated by Shaikh Abdul Mateen
          It has been 20 days posting complaint.. And still yet to receive call from pnb representative about the complaint.. Also the relationship manager of Panvel branch is unresponsive and irresponsible to take initiative to close the case. He is not getting time to take photo of client at office. Does he require more than a month to visit office to take verification photo at client office at cst? Looking for update
          Amazon initiated my Refund bt it didn't release in my bank account... Thay initiated it at 4 October...
          Rakhee thakur's reply, Oct 30, 2019
          Amazon initiated my refund at 4 October bt it didn't release in my bank account.. plzzzzz release this...my Amazon's reference no. Is 927218305649.. resolve it
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            daood raza
            from Mumbai, Maharashtra
            Oct 30, 2019
            Report
            Copy

            Address: kannauj, 209727

            सेवा मे श्री मान जी
            में दिलबहार
            मेंने अपने एटि एम कार्ड से रु. 10000.00 की निकासी की थी दिनांक[protected] समय 11ः50 बजे किया था ट्रांन्जकशन होने के पशचात एटी एम से रु. नहीं निकले और मुझे ट्रांजकशन पाउती भी रिसीव हुइ है लेकिन रू प्राप्त नहीं हुये हैं। एटी एम आईडी न0. है d43d400911
            प्रराधिकरण स0. है 003173, क्रप्या मेरा बैलैनस रिर्टन करने कि कृपा करें ।
            +1 photos
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Oct 30, 2019
            Updated by daood raza
            सेवा मे श्री मान जी
            में दिलबहार
            मेंने अपने एटि एम कार्ड से रु. 10000.00 की निकासी की थी दिनांक[protected] समय 11ः50 बजे किया था ट्रांन्जकशन होने के पशचात एटी एम से रु. नहीं निकले और मुझे ट्रांजकशन पाउती भी रिसीव हुइ है लेकिन रू प्राप्त नहीं हुये हैं। एटी एम आईडी न0. है d43d400911
            प्रराधिकरण स0. है 003173, क्रप्या मेरा बैलैनस रिर्टन करने कि कृपा करें ।

            Reference no.[protected] refund 345/- did not get so help me
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kriti Chouhan
              from Indore, Madhya Pradesh
              Oct 25, 2019
              Report
              Copy

              Address: Imali road manpur, Indore, Madhya Pradesh, 452009

              I visit to pub for amount withdrawal that manger that lady she dnt knw how to talk with there customer how to treat them
              She debit amount from my account without my permission in front of me i was requesting her i need that amount immediately for operation im in trouble only of her now
              Dnt knw how people use there power in a wrong way..
              So many people have problem with her wrong behaviour
              Its a my humble request to take action
              That lady using her power in a wrong way
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              I was ordered with amazon. but due to some problem amazon refund my money in my account but still not received my amount, amazon refund date is 03/10/2019 but still I not received my amount, my amount is 375
              the transaction reference number is[protected]
              my account number is -[protected]
              name- Ashish Kumar Jha

              for abuse behaviour - Comment #3572443 - Image #0
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Alam@12
                from Mumbai, Maharashtra
                Oct 25, 2019
                Report
                Copy

                Address: New colony waliganj ara po ara PS ara town dist bhojpur, Do, Hazaribagh, Jharkhand, 802301

                My name is md imran alam and i had ordered of rs. Amount 556 jbl earphone in amazon on 16 october
                And after 19 october i returned this order due to personal reason. And on19 october
                Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
                [protected] and told me to fill charge dispute form but punjab bank doesn't have such policy. So
                Please kindly respond to this complaint it's very urgent. My card number is [protected]{card no is not
                Mandatory you can enter it if you want better chances of recovery}
                Thanku sir
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Dear Sir

                I took education loan from PNB morna but till date we didn't received any subsidy against interest of Loan. Bank Manager Mr. UTTAM KUMAR JI giving only dates from last 6 month. Now i even can't pay my regular installments due to PNB servor error..

                I request you please help me to get subsidy of loan.
                Amazon refunded me 2284 in my account but it didn't came yet I HV complained so they told to contact bank n PNB customer service with a reference no. Which is 356430. But bank n customer service both are saying this no. Is useless for them and that amount not came yet, they cannot do anything...
                Please look into this matter
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ankur7068
                  from Mumbai, Maharashtra
                  Oct 25, 2019
                  Report
                  Copy

                  Address: 228001

                  My name is akash tripathi my bank is punjab national bank knit sultanpur 228118. I have purchased earphone at 799 rs from amazon india. Date 11oct 2019 byphone pe upi. But some reason i cancel this earphone. On 20oct 2019 amazon issue a refund rs.799. But till date i not recvd refund my bank accounts. Against amazon oder is #earphone then i call amazon customer care no. Pls help us. But he provide reference number:#[protected]and told go to bank and give charge dispute filling here is i conversation details-dear amazon ji today i am going for bank for dispute charge filling but bank dennie these type of filling and not help me. I am very upset these thing harping so you give my solution and amount credited my a/c if any format of dispute charge provide me. I am also attached my bank statement. Till date i am not recd my refund 799 so kindly provide proper solution sir.
                  +1 photos
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Amazon has given my refund but in my account it's not showing . The refund by amazon given on 11 October 2019.

                  refund not reflected in my account reference no # 928413721766 - Comment #3573631 - Image #0
                  refund not reflected in my account reference no # 928413721766 - Comment #3573631 - Image #1
                  [email protected]'s reply, Oct 24, 2019
                  My account no is 3546000100214169. Amazon has refund my money in my account but it is not credited in my bank account t
                  My refund by amazon on 24/09/2019 Reference no.[protected] refund 345/- did not get in my bank account..so help me..
                  ShashiRai Aadya's reply, Oct 23, 2019
                  Did not get money
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Raghvendra Shekhawat
                    from Mumbai, Maharashtra
                    Oct 24, 2019
                    Report
                    Copy

                    I recently bought some products from flipkart and i used debit card for the payment through phonepe. I have a pnb bank debit card. It showed that the amount would be transferred to my account by 22nd but it wasn't and on the phonepe app, it was showing that the amount was credited to my account, but there was no change in my bank balance. There were multiple items in the order. The total amount was near about rs. 8000. The order was placed on 13th october 2019 and the refund date given by flipkart was 23rd and 22nd by phonepe. As both the dates are gone, i had to write this complaint.
                    +3 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    The Refund Reference Number for the transaction is[protected], this has transfered 499 rupees on 21 october and its not reflected into my account yet.

                    I need and update of a transfer and transaction.

                    refund not credited back to my account - Comment #3572006 - Image #0
                    Mani Dadwal's reply, Oct 28, 2019
                    I have called so many times to refund my transaction but there is no response
                    Sir account clouds karna hai
                    Aabhi tak account clousd nhi hua

                    Bank wala ne bola tumhara account clouds nhi krege
                    Bank wala ne bahut batmiji se bola
                    Aur bank wala ne cheque book atm passbook le liya yah bank wala hamse Otp password liya hai
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prabhat08
                      from Dehra Dun, Uttarakhand
                      Oct 24, 2019
                      Report
                      Copy

                      I ordered an item from Amazon and it was defective so i returned it, the order was prepaid so the refund was initiated from the merchant but the amount does not get credited in my account.
                      I also got an mail from Amazon regarding the refund they send me the reference number but the bank is saying that we only can tell you amount is credited or debited they are not giving right answer and also not registering complaint against this issue
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ankittt1994
                        from Delhi, Delhi
                        Oct 23, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Sir,
                        I have a refund of 899 rupees from amazon that is one of my product. They says that they refund my money on[protected] but till now on 23 october 2019 not get the money. Amazon says that from their end refund is proceed successfully but it is stuck on pnb side that is bank side. Bank has given the reference number to the amazon after success full transfer of money. My reference number is 1cvhqwzm0000k19y3du0. Please help me to get my refund
                        Oct 24, 2019
                        Complaint marked as Resolved 
                        Complaint resolved
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Charndeep
                          from Ludhiana, Punjab
                          Oct 23, 2019
                          Report
                          Copy

                          Address: Village Tharajwala, Teh Gidderbaha, Distt Muktsar, Muktsar, Punjab, 152101

                          I have saving acct no [protected] of pnb bank. Auto sweep/fdr service has alredy been activated. 23 sep 2011 is acct opened. But over draft of dt 23 sep 2011 of amt 13, 847 is showing pending. However the amt or overdraft can open with acct open date. I have alredy been confirmed from pnb they stating that no any draft pending. Please verify the same overdraft and increase my cibil score at the earliest. Thanks
                          +1 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mann ki aavaz and like Like video
                            from Mumbai, Maharashtra
                            Oct 22, 2019
                            Report
                            Copy

                            Address: 804419

                            Sir account clouds karna hai
                            Aabhi tak account clousd nhi hua
                            Bank wala ne bola tumhara account clouds nhi krege
                            Bank wala ne bahut batmiji se bola
                            Aur bank wala ne cheque book atm passbook le liya ab kiya kare sir
                            14 august ko huaa hai
                            Bhahut baar bezat kiya bank wala ne

                            Bank meneger complain
                            Tab bhi jate hai bank meneger nhi rha ka hai
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vidhushi11
                              from Ludhiana, Punjab
                              Oct 21, 2019
                              Report
                              Copy

                              I had some online shopping using my PNB online banking worth rs 7757 on 24th September 2019. I had applied for return and refund for one the products worth Rs 2519. This refund is expected through Payu team. Payu team has confirmed that this refund was disbursed on 14th oct 1019 by them but the same has not reflected in my account.

                              Pls check the bank refund ref. number (30001092889267179929470 ) given by
                              Payu team. Its been 7 days since this refund was generated.
                              +1 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Oct 23, 2019
                              Updated by Vidhushi11
                              Hi pls update on this.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Archit12
                                from Mumbai, Maharashtra
                                Oct 19, 2019
                                Report
                                Copy

                                Address: Poorvi Bazar, Jhansi, Uttar Pradesh, 284202

                                I order realme c2 on flipkart of 5999rs 23 august 2019 and than cancel on same date. Flipkart initiate refund 23 august 2019 it refllect in my bank a/c with in 10 days in 4 september 2019 but 2 month is done but refund not credited in my a/c
                                I raise complain with flipkart he say refund initiate flipkart say to contact with bank raise dispute but in branch dispute not available branch not help
                                In the given image proof available of refund
                                +1 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                13Oct ko 179 ka recharge kiya amazon upi se but wo failed hogya..money pay ho gyi but money refund nhi hui..

                                refund from flipkart not credit in bank a/c - Comment #3567047 - Image #0
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Ś
                                  Śuman Ķumar Ńayak
                                  from Mumbai, Maharashtra
                                  Oct 19, 2019
                                  Report
                                  Copy

                                  Address: New Delhi, New Delhi, Delhi, 268047145988

                                  Hi sir / mam sir maise amazon ki taraf se mobile cover purchase kiya tha jo ki mujha delivery nahi hua ecliya amazon ne uska refund amout 189 rupees ko refund kar diya jo 18 oct tak account main credit hona tha but kuch problem ke karan account main nahi aa paya maise amazon walo se baat ki to unhone charge dispute form fill karna ko kaha amazon walo ne mujhe rbi refence no. Bhi de diya h so please refund my money.
                                  Thank you
                                  +1 photos
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    from Delhi, Delhi
                                    Oct 19, 2019
                                    Report
                                    Copy

                                    Address: Motihari East-Champaran., East Champaran, Bihar

                                    A refund of amount 558 is done by amazon in my account through upi on 13th october but i don't get the refund back in my account till now its 6th day. Company says if you not get the money back in your account in 3-5 days then fill a complain for your refund amount. The refund reference number is[protected]. Please help me sir regarding this problem.
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    I have canceled my order 13/09/2019 from Amazon but till date no refund ...bank care deny to file any thing ...my refund refrence no.is[protected]

                                    refund not get in my account - Comment #3566860 - Image #0
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      9
                                      9708855181
                                      from Noida, Uttar Pradesh
                                      Oct 19, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Gajarajganj Bhojpur Ara 802157
                                      Website: www.consumercomplaints.in

                                      I had ordered an item worth rs 448.04 from amazon via "bhim upi" prepaid mode on 12/10/2019. But due to some reasons my order get cancelled and my amount rs 448.04 was refunded by amazon on same date in same upi from which i had paid with refund reference number #[protected]# as amazon customer care told me. But amount have not been credited to my account till now. L also contacted to pnb bank customer care and ask for my refund status but they (Bank customer care) said there is not any amount of rs 448.04 has been credited by amazon in last 20 days, i also tried to tell him refund reference number to track my refund status as amazon customer care said to me, but bank's customer care ignored this and tell me to contact with amazon. Both parties blame one another. Plz sir do help
                                      Details :-

                                      1) date of transaction:- 12/10/2019
                                      &date of refund by amazon - 12/10/2019
                                      2) upi id -. [protected]@upi
                                      3) account no linked with upi - [protected]
                                      Ifsc code - punb0191700
                                      4) account holders name - bhaskar kumar singh
                                      Reference number given by amazon[protected]
                                      +1 photos
                                      Oct 19, 2019
                                      Complaint marked as Resolved 
                                      The complaint has not been resolved till now by any side whether it is bank or Amazon
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Hy my name is Bhavesh Kumar and I am use phone pe and my transaction is successfull in wrong number so please my money means help my chargeback
                                      Transaction-2000/
                                      Date-14/10/2019
                                      Time- 9.41pm
                                      Transaction ID- P1910140941439420502162
                                      UTR[protected]
                                      Wrong transaction Mobile no.- [protected]

                                      refund amount not reflected till 19/10/2019 - Comment #3567074 - Image #0
                                      My refund refrence no.is[protected] but PNB deny any refund from Amazon and blaming to Amazon ..to not refund the amount

                                      refund amount not reflected till 19/10/2019 - Comment #3567144 - Image #0
                                      Kumarak46's reply, Oct 20, 2019
                                      No refund till date
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        shiv0722
                                        from New Delhi, Delhi
                                        Oct 19, 2019
                                        Report
                                        Copy

                                        Address: shastri nagar akbarpur, Ambedkar Nagar, Uttar Pradesh, 224210

                                        I had pay two payment done by upi to the amazon one is transparent back cover of rs 139. And another is digital smart watch of rs 599. i purchased transparent back cover of rs 139. And another is digital smart watch of rs 599 from amazon done full payment by upi but order was cancelled on same day 11.10.19 and other is return on 17.10.19 now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number[protected] and[protected] respectively but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account or not. Same behavior by branch also.
                                        Now don't know what to do. My a/c no. [protected]
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit