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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Apr 4, 2026
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Punjab National Bank [PNB] reviews & complaints page 98

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Śuman Ķumar Ńayak
from Mumbai, Maharashtra
Oct 19, 2019
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Address: New Delhi, New Delhi, Delhi, 268047145988

Hi sir / mam sir maise amazon ki taraf se mobile cover purchase kiya tha jo ki mujha delivery nahi hua ecliya amazon ne uska refund amout 189 rupees ko refund kar diya jo 18 oct tak account main credit hona tha but kuch problem ke karan account main nahi aa paya maise amazon walo se baat ki to unhone charge dispute form fill karna ko kaha amazon walo ne mujhe rbi refence no. Bhi de diya h so please refund my money.
Thank you
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    from Delhi, Delhi
    Oct 19, 2019
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    Address: Motihari East-Champaran., East Champaran, Bihar

    A refund of amount 558 is done by amazon in my account through upi on 13th october but i don't get the refund back in my account till now its 6th day. Company says if you not get the money back in your account in 3-5 days then fill a complain for your refund amount. The refund reference number is[protected]. Please help me sir regarding this problem.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    I have canceled my order 13/09/2019 from Amazon but till date no refund ...bank care deny to file any thing ...my refund refrence no.is[protected]
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      9
      9708855181
      from Noida, Uttar Pradesh
      Oct 19, 2019
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      Address: Gajarajganj Bhojpur Ara 802157
      Website: www.consumercomplaints.in

      I had ordered an item worth rs 448.04 from amazon via "bhim upi" prepaid mode on 12/10/2019. But due to some reasons my order get cancelled and my amount rs 448.04 was refunded by amazon on same date in same upi from which i had paid with refund reference number #[protected]# as amazon customer care told me. But amount have not been credited to my account till now. L also contacted to pnb bank customer care and ask for my refund status but they (Bank customer care) said there is not any amount of rs 448.04 has been credited by amazon in last 20 days, i also tried to tell him refund reference number to track my refund status as amazon customer care said to me, but bank's customer care ignored this and tell me to contact with amazon. Both parties blame one another. Plz sir do help
      Details :-

      1) date of transaction:- 12/10/2019
      &date of refund by amazon - 12/10/2019
      2) upi id -. [protected]@upi
      3) account no linked with upi - [protected]
      Ifsc code - punb0191700
      4) account holders name - bhaskar kumar singh
      Reference number given by amazon[protected]
      Oct 19, 2019
      Complaint marked as Resolved 
      The complaint has not been resolved till now by any side whether it is bank or Amazon
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Hy my name is Bhavesh Kumar and I am use phone pe and my transaction is successfull in wrong number so please my money means help my chargeback
      Transaction-2000/
      Date-14/10/2019
      Time- 9.41pm
      Transaction ID- P1910140941439420502162
      UTR[protected]
      Wrong transaction Mobile no.- [protected]
      My refund refrence no.is[protected] but PNB deny any refund from Amazon and blaming to Amazon ..to not refund the amount
      Kumarak46's reply, Oct 20, 2019
      No refund till date
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        S
        shiv0722
        from New Delhi, Delhi
        Oct 19, 2019
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        Address: shastri nagar akbarpur, Ambedkar Nagar, Uttar Pradesh, 224210

        I had pay two payment done by upi to the amazon one is transparent back cover of rs 139. And another is digital smart watch of rs 599. i purchased transparent back cover of rs 139. And another is digital smart watch of rs 599 from amazon done full payment by upi but order was cancelled on same day 11.10.19 and other is return on 17.10.19 now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number[protected] and[protected] respectively but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account or not. Same behavior by branch also.
        Now don't know what to do. My a/c no. [protected]
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          Shivam Mishra123
          from Mumbai, Maharashtra
          Oct 19, 2019
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          I purchased mi smart band 4 from amazon on 13/10/2019 and done payment by upi (₹1196) + amazon pay (₹1102) but order was cancelled on 13/10/2019 amazon pay balance was refunded but bank upi payment was not refunded and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected]
          But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
          Same behaviour by branch also.
          Don't know what to do
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            Rashid090
            from Delhi, Delhi
            Oct 19, 2019
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            Address: Minhaj nagar phulwari sharif, Patna, Bihar, 801505

            I purchased ant audio earphone ₹599 from amazon on 11/10/2019 and done full payment by upi but order was cancelled on 11/10/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected]
            But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
            Same behaviour by branch also.
            Don't know what to do
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              Sanwer Mal Sharma
              from Jaipur, Rajasthan
              Oct 19, 2019
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              Address: PNB,Maduban, Jodhpur, Rajasthan, 342005

              On 04.10.2019 i transferred some amount from my pnb account to other's uco bank account. The sum was deducted from my account but not credited to other account. And transaction status was falure. Gsame day i contacted pnb toll-free number and told about this issue. They replied me that this amount will be credited back to my account within 7 working days. On 14.10.2019 i again contacted the same no. They informed me that the complaint has been resolved and i and transaction was successful. But this amount still niether credited back to my account nor the other account.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                kishsang987
                from Mumbai, Maharashtra
                Oct 19, 2019
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                Address: Baijnath Sahay Lane, Manpur, Gaya, Gaya, Bihar, 823003

                I purchased a coolpad dual 1 back cover whose order number is[protected] and i purchased this through online debit of 212.31 rupees which has been cancelled by amazon and they initiate refund the amount through reference number #[protected], but i have not received any amount of this online purchase, after contacting the pnb customer care he does not respond for this type of services he say that any amount is credited in account that record has been available to me and no any refund related inquiry so i request you to elaborate this issue and refund the amounts.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  Adarsh saundik
                  from Mumbai, Maharashtra
                  Oct 18, 2019
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                  Address: anand nager, hehal, ranchi 834005, Ranchi, Jharkhand, 834005
                  Website: Amazon.in

                  I have purchased the product from amazon on (02/1019) at the amount (Rs) 1244 unfortunately i have returned this product on (14/10/19) and Amazon initiated the amount to my account on (15/10/19) but amount is not reflecting to my account and he has given me (refund reference # 75260829288034090826851) i have also talk this issues with PNB mobile service provider but he can't help me then Amazon service provider told me about fieling the charger distrbute regarding this transaction.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    Thakur rohan chauhan
                    from Roorkee, Uttarakhand
                    Oct 18, 2019
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                    Address: Khedli ,bahadrabad haridwar uttrakahnd, Haridwar, Uttarakhand

                    [protected] this is the refrence number which is provided by the amazon my amount (₹2399) yet not be added to my account ([protected]) from the amazon side amount should be refunded and when i call the bank it says amount not be refunded from the side of amazon and bank denyed to take the refrence number please take the action its a request.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Imdivyas
                      from Maharajganj, Bihar
                      Oct 18, 2019
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                      Amazon has initiated the amount on 11/10/19. The amount should reflect in my account by 17/10/19. Still amount has not credited.
                      Amazon told they have successfully credited the amount, in your bank amount has stuck.
                      I talk to pnb coustmer care they told we don't register this type of complain.
                      Amazon has provided rrn.[protected]
                      Amount.449
                      Ac no. [protected]
                      Mobile no. [protected]
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        Abhi089
                        from Mumbai, Maharashtra
                        Oct 18, 2019
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                        Address: sultanpur danapur cant patna, Patna, Bihar, 801503

                        Amazon has send refund amount of 408 rupes but bank not clear my money. When i visit pnb branch then branch manager cannot explain anyting. His behavior is not good to talk to customer bank cannot help me. Plz help me sir my money cannot credit in my acount plz help refund able reference no is[protected] plz help me sir they all branch member behave is so roudly
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                          Abhi sidd
                          from Mumbai, Maharashtra
                          Oct 18, 2019
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                          Address: 399 lane no 13 gandhi colony mzn, Muzaffarnagar, Uttar Pradesh, 251001

                          Amazon india and punjab national bank one help me sir my refound dont show in my account and amazon customer care said your refound is issued. If it don't show in your account it not our foult it's a bank mistake. So sir please kindly help me sir please sir hello,

                          This is to confirm that refund for amount 899.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                          Refund reference #[protected]

                          Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                          Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                          Thanks for choosing amazon.in
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                            Amarjeet ji
                            from Mumbai, Maharashtra
                            Oct 17, 2019
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                            Address: Shakti nagar dhal, Lucknow, Uttar Pradesh, 226016

                            My name is amarjeet yadav and i had order fitze 407 (Shoes) of rs 664 amount in flipkarton 20/09/2019 and after 24/09/2019. I return this order due to personal reason and on 04/10/2019
                            Flipkart initiated the amount to my card but i still didn't get the money flipkart send this referral number[protected]and told me to fill charge dispute form but punjab national bank does not have such policy please kindly respond to this complaint it's very urgent, my card number is [protected] and my account no is. [protected], thank you sir
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Shivam Ji giri
                              from Mumbai, Maharashtra
                              Oct 16, 2019
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                              Address: Shakti nagar dhal, Lucknow, Uttar Pradesh, 226016

                              My name is amarjeet yadav and I had order fitze 407 ( shoes) of Rs 664 amount in Amazon on 20/09/2019 and after 24/09/2019. I return this order due to personal reason and on 04/10/2019
                              Flipkart initiated the amount to my card but I still didn't get the money Flipkart send this referral number[protected]and told me to fill charge dispute form but Punjab national Bank does not have such policy please kindly respond to this complaint it's very urgent, my card number is [protected] and my account no is . [protected], thank you sir
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              I order a product from amazon and returned the product because I don't like the product. the last date of my refund was 9 Oct but I did not receive the refund yet. here is my RRN number[protected]. please check.
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                                Deepika Zaweria
                                from Mumbai, Maharashtra
                                Oct 16, 2019
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                                rude behaviour of branch manager and staff

                                Address: Nirankari colony PNB branch delhi, New Delhi, Delhi, 110009

                                This is in regards to rude behaviour of the branch manager of nirankari colony pnb. My mother in law who is above the age of 50 years has been ill-treated. She wants to open an account and accordingly on friday i, e. 11/10/2019 she went to branch for the same. Her form has been taken but not processed till now and things are keep on lingering.. No query has been raised to her related to form. There was no entertainment at all. First she was...
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                                Edens
                                from Tiruvalla, Kerala
                                Oct 15, 2019
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                                Address: Opposite Federal Bank, Parumala Jn. - Mannar, 689622

                                My swiping machine is not working. Sometimes it is showing "no sim". Sometimes it is showing :connecting", after a a long time it is showing"please try again". Same thing is happening for the last one week. Given complaint to the branch, but nobody came and solved the issue till now. Please take necessary action to solve the issue as soon as possible.

                                Mid - [protected]
                                Iid[protected].

                                Thanking you,
                                Thomas philip
                                Edens food court
                                Parumala jn.
                                Mannar - pin - 689622.
                                Mob. - [protected]
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  ritikrvm
                                  from Mumbai, Maharashtra
                                  Oct 15, 2019
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                                  Sir, i bought a product from amazon and due to some reason i returned it but i didn't get my refund. I complained to amazon and they said that they initiated my refund on 5october 2019 but due to some technical fault of the bank my money is not added and they gave me a reference number[protected] and said you should complained about it to your bank...
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    sanjayrby
                                    from Mumbai, Maharashtra
                                    Oct 15, 2019
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                                    Address: Basti, Uttar Pradesh, 272131

                                    Dear sir

                                    I have ordered a mi power bank from amazon there courier partner is not abled to delivered the product at the given address so they returned the product to amazon and initiated the refund process and send a mail that your amount has been refunded and it will reflect in your amount by now i. E on 7/10/19 but uptill now amount not credited in my account i have contacted both the customer care pnb as well as amazon but get no solution.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Shamoil Ansari
                                      from Pune, Maharashtra
                                      Oct 15, 2019
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                                      Address: 496/8, south islamabad, Meerut, Uttar Pradesh, 250002

                                      Dear team,

                                      I bought shoes from amazon, but i havent recieved my order so company refund my money which i was paid online.
                                      Amazon customer care told me to wait untill 14/10/2019.
                                      But the amount is not transferred in my account.

                                      Below details of refund:

                                      Amount - 479
                                      Refund reference number[protected]

                                      Kindly check & confirm why it is delayed.
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