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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025

Complaints 4893

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1099

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3794

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I purchased mi smart band 4 from amazon on 13/10/2019 and done payment by upi (₹1196) + amazon pay (₹1102) but order was cancelled on 13/10/2019 amazon pay balance was refunded but bank upi payment was not refunded and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected]
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

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Address: Minhaj nagar phulwari sharif, Patna, Bihar, 801505

I purchased ant audio earphone ₹599 from amazon on 11/10/2019 and done full payment by upi but order was cancelled on 11/10/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected]
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

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Address: PNB,Maduban, Jodhpur, Rajasthan, 342005

On 04.10.2019 i transferred some amount from my pnb account to other's uco bank account. The sum was deducted from my account but not credited to other account. And transaction status was falure. Gsame day i contacted pnb toll-free number and told about this issue. They replied me that this amount will be credited back to my account within 7 working days. On 14.10.2019 i again contacted the same no. They informed me that the complaint has been resolved and i and transaction was successful. But this amount still niether credited back to my account nor the other account.

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Address: Baijnath Sahay Lane, Manpur, Gaya, Gaya, Bihar, 823003

I purchased a coolpad dual 1 back cover whose order number is[protected] and i purchased this through online debit of 212.31 rupees which has been cancelled by amazon and they initiate refund the amount through reference number #[protected], but i have not received any amount of this online purchase, after contacting the pnb customer care he does not respond for this type of services he say that any amount is credited in account that record has been available to me and no any refund related inquiry so i request you to elaborate this issue and refund the amounts.

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Address: anand nager, hehal, ranchi 834005, Ranchi, Jharkhand, 834005

Website: Amazon.in

I have purchased the product from amazon on (02/1019) at the amount (Rs) 1244 unfortunately i have returned this product on (14/10/19) and Amazon initiated the amount to my account on (15/10/19) but amount is not reflecting to my account and he has given me (refund reference # 75260829288034090826851) i have also talk this issues with PNB mobile service provider but he can't help me then Amazon service provider told me about fieling the charger distrbute regarding this transaction.

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Address: Khedli ,bahadrabad haridwar uttrakahnd, Haridwar, Uttarakhand

[protected] this is the refrence number which is provided by the amazon my amount (₹2399) yet not be added to my account ([protected]) from the amazon side amount should be refunded and when i call the bank it says amount not be refunded from the side of amazon and bank denyed to take the refrence number please take the action its a request.

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Amazon has initiated the amount on 11/10/19. The amount should reflect in my account by 17/10/19. Still amount has not credited.
Amazon told they have successfully credited the amount, in your bank amount has stuck.
I talk to pnb coustmer care they told we don't register this type of complain.
Amazon has provided rrn.[protected]
Amount.449
Ac no. [protected]
Mobile no. [protected]

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Address: sultanpur danapur cant patna, Patna, Bihar, 801503

Amazon has send refund amount of 408 rupes but bank not clear my money. When i visit pnb branch then branch manager cannot explain anyting. His behavior is not good to talk to customer bank cannot help me. Plz help me sir my money cannot credit in my acount plz help refund able reference no is[protected] plz help me sir they all branch member behave is so roudly

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Address: 399 lane no 13 gandhi colony mzn, Muzaffarnagar, Uttar Pradesh, 251001

Amazon india and punjab national bank one help me sir my refound dont show in my account and amazon customer care said your refound is issued. If it don't show in your account it not our foult it's a bank mistake. So sir please kindly help me sir please sir hello,

This is to confirm that refund for amount 899.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing amazon.in

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Address: Shakti nagar dhal, Lucknow, Uttar Pradesh, 226016

My name is amarjeet yadav and i had order fitze 407 (Shoes) of rs 664 amount in flipkarton 20/09/2019 and after 24/09/2019. I return this order due to personal reason and on 04/10/2019
Flipkart initiated the amount to my card but i still didn't get the money flipkart send this referral number[protected]and told me to fill charge dispute form but punjab national bank does not have such policy please kindly respond to this complaint it's very urgent, my card number is [protected] and my account no is. [protected], thank you sir

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Address: Shakti nagar dhal, Lucknow, Uttar Pradesh, 226016

My name is amarjeet yadav and I had order fitze 407 ( shoes) of Rs 664 amount in Amazon on 20/09/2019 and after 24/09/2019. I return this order due to personal reason and on 04/10/2019
Flipkart initiated the amount to my card but I still didn't get the money Flipkart send this referral number[protected]and told me to fill charge dispute form but Punjab national Bank does not have such policy please kindly respond to this complaint it's very urgent, my card number is [protected] and my account no is . [protected], thank you sir

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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T

Tusarkanta Seth

from Delhi, Delhi

Oct 18, 2019

I order a product from amazon and returned the product because I don't like the product. the last date of my refund was 9 Oct but I did not receive the refund yet. here is my RRN number[protected]. please check.

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Address: Nirankari colony PNB branch delhi, New Delhi, Delhi, 110009

This is in regards to rude behaviour of the branch manager of nirankari colony pnb. My mother in law who is above the age of 50 years has been ill-treated. She wants to open an account and accordingly on friday i, e. 11/10/2019 she went to branch for the same. Her form has been taken but not processed till now and things are keep on lingering.. No query has been raised to her related to form. There was no entertainment at all. First she was...

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Address: Opposite Federal Bank, Parumala Jn. - Mannar, 689622

My swiping machine is not working. Sometimes it is showing "no sim". Sometimes it is showing :connecting", after a a long time it is showing"please try again". Same thing is happening for the last one week. Given complaint to the branch, but nobody came and solved the issue till now. Please take necessary action to solve the issue as soon as possible.

Mid - [protected]
Iid[protected].

Thanking you,
Thomas philip
Edens food court
Parumala jn.
Mannar - pin - 689622.
Mob. - [protected]

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Sir, i bought a product from amazon and due to some reason i returned it but i didn't get my refund. I complained to amazon and they said that they initiated my refund on 5october 2019 but due to some technical fault of the bank my money is not added and they gave me a reference number[protected] and said you should complained about it to your bank...

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Address: Basti, Uttar Pradesh, 272131

Dear sir

I have ordered a mi power bank from amazon there courier partner is not abled to delivered the product at the given address so they returned the product to amazon and initiated the refund process and send a mail that your amount has been refunded and it will reflect in your amount by now i. E on 7/10/19 but uptill now amount not credited in my account i have contacted both the customer care pnb as well as amazon but get no solution.

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Address: 496/8, south islamabad, Meerut, Uttar Pradesh, 250002

Dear team,

I bought shoes from amazon, but i havent recieved my order so company refund my money which i was paid online.
Amazon customer care told me to wait untill 14/10/2019.
But the amount is not transferred in my account.

Below details of refund:

Amount - 479
Refund reference number[protected]

Kindly check & confirm why it is delayed.

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Address: Sigori, Patna, Bihar, 801110

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BanksPunjab National Bank [PNB] pement proges
Punjab National Bank [Pnb] — pement proges

1 Review
Sigori, Paliganj, Bihar, India
Altamas Z on Oct 14, 2019
Mark as Resolved

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

pement proges

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Related Complaints
[Resolved] Punjab National Bank [Pnb] - Refund from online purchase [9]
[Resolved] PNB Bank - For [4]
[Resolved] Punjab National Bank [Pnb] - refund my money, is-1 06 480/ [4]
[Resolved] Punjab National Bank [Pnb] - "Refund never processed" [4]
[Resolved] Punjab National Bank [Pnb] - not received refund amount from myntra in my pnb bank account [3]
[Resolved] Punjab National Bank [Pnb] - refund not credited in my pnb account [3]
[Resolved] Punjab National Bank [Pnb] - money refunded [3]
[Resolved] Punjab National Bank [Pnb] - Not updated my new address [2]
[Resolved] Punjab National Bank [Pnb] - please help senior citizen.. [2]
[Resolved] Punjab National Bank [Pnb] - unsuccessful refund [2]
View all Punjab National Bank [PNB] Reviews

Punjab National Bank [PNB] Logo
Punjab National Bank [PNB]
Customer Care Service
Customer satisfaction rating
5
%
Complaints2863
Pending0
Resolved139
View all 2863 complaints
phone
+[protected]
+[protected]
+[protected]
website www.pnbindia.in
location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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+1 photos

Oct 15, 2019

Complaint marked as Resolved

This is to confirm that refund for amount 449.00 has been successfully processed on 2019-10-05 and the amount should reflect in your account by now. Refund Reference # 927419605886

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 15, 2019

Updated by Suhail Zainab Mera Pement pending me h our nahi araha h Pement main Kya karu

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Address: Sigori, Patna, Bihar, 801110

Website: Bank proses

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BanksPunjab National Bank [PNB] pement proges
Punjab National Bank [Pnb] — pement proges

1 Review
Sigori, Paliganj, Bihar, India
Altamas Z on Oct 14, 2019
Mark as Resolved

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

pement proges

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Related Complaints
[Resolved] Punjab National Bank [Pnb] - Refund from online purchase [9]
[Resolved] PNB Bank - For [4]
[Resolved] Punjab National Bank [Pnb] - refund my money, is-1 06 480/ [4]
[Resolved] Punjab National Bank [Pnb] - "Refund never processed" [4]
[Resolved] Punjab National Bank [Pnb] - not received refund amount from myntra in my pnb bank account [3]
[Resolved] Punjab National Bank [Pnb] - refund not credited in my pnb account [3]
[Resolved] Punjab National Bank [Pnb] - money refunded [3]
[Resolved] Punjab National Bank [Pnb] - Not updated my new address [2]
[Resolved] Punjab National Bank [Pnb] - please help senior citizen.. [2]
[Resolved] Punjab National Bank [Pnb] - unsuccessful refund [2]
View all Punjab National Bank [PNB] Reviews

Punjab National Bank [PNB] Logo
Punjab National Bank [PNB]
Customer Care Service
Customer satisfaction rating
5
%
Complaints2863
Pending0
Resolved139
View all 2863 complaints
phone
+[protected]
+[protected]
+[protected]
website www.pnbindia.in
location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
View Full Information

Consumer Complaints | Submit Complaint | Sitemap | Latest Complaints | Updated Complaints | Terms o[censored]se | Privacy Policy

© 2019 Consumer Complaints Forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us

x

+2 photos

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: Sigori, Patna, Bihar, 801110

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

+1 photos

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 14, 2019

Updated by Altamas Z consumer complaints logo
menuSubmit ComplaintSearch
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© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

BanksPunjab National Bank [PNB] pement proges
Punjab National Bank [Pnb] — pement proges

1 Review
Sigori, Paliganj, Bihar, India
Altamas Z on Oct 14, 2019
Mark as Resolved

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

pement proges

Update Complaint
Post your update to complaint here.
Add Image
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Complaint comments Add a Comment
Share0
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Related Complaints
[Resolved] Punjab National Bank [Pnb] - Refund from online purchase [9]
[Resolved] PNB Bank - For [4]
[Resolved] Punjab National Bank [Pnb] - refund my money, is-1 06 480/ [4]
[Resolved] Punjab National Bank [Pnb] - "Refund never processed" [4]
[Resolved] Punjab National Bank [Pnb] - not received refund amount from myntra in my pnb bank account [3]
[Resolved] Punjab National Bank [Pnb] - refund not credited in my pnb account [3]
[Resolved] Punjab National Bank [Pnb] - money refunded [3]
[Resolved] Punjab National Bank [Pnb] - Not updated my new address [2]
[Resolved] Punjab National Bank [Pnb] - please help senior citizen.. [2]
[Resolved] Punjab National Bank [Pnb] - unsuccessful refund [2]
View all Punjab National Bank [PNB] Reviews

Punjab National Bank [PNB] Logo
Punjab National Bank [PNB]
Customer Care Service
Customer satisfaction rating
5
%
Complaints2863
Pending0
Resolved139
View all 2863 complaints
phone
+[protected]
+[protected]
+[protected]
website www.pnbindia.in
location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
View Full Information

Consumer Complaints | Submit Complaint | Sitemap | Latest Complaints | Updated Complaints | Terms o[censored]se | Privacy Policy

© 2019 Consumer Complaints Forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us

x

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Address: DELHI, New Delhi, Delhi

Hello,

I have not received my refund for an item purchased by AMAZON of amount 274.00; dated 05/10/2019

AMAZON customer care told me that we have already processed your refund on 05/10/2019, they have given this reference number:

Refund Reference #[protected] Seller(AMAZON)

But till now it is not credit into my bank account. Moreover, PNB customer care also not helping me.

Kindly look into this matter

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