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S
Suhail Zainab
from Delhi, Delhi
Oct 14, 2019
Resolved
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Address: Sigori, Patna, Bihar, 801110

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BanksPunjab National Bank [PNB] pement proges
Punjab National Bank [Pnb] — pement proges

1 Review
Sigori, Paliganj, Bihar, India
Altamas Z on Oct 14, 2019
Mark as Resolved

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

pement proges

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[Resolved] Punjab National Bank [Pnb] - refund not credited in my pnb account [3]
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[Resolved] Punjab National Bank [Pnb] - please help senior citizen.. [2]
[Resolved] Punjab National Bank [Pnb] - unsuccessful refund [2]
View all Punjab National Bank [PNB] Reviews

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website www.pnbindia.in
location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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Oct 15, 2019
Complaint marked as Resolved 
This is to confirm that refund for amount 449.00 has been successfully processed on 2019-10-05 and the amount should reflect in your account by now. Refund Reference # 927419605886
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Oct 15, 2019
Updated by Suhail Zainab
Mera Pement pending me h our nahi araha h Pement main Kya karu

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    A
    Altamas Z
    from Delhi, Delhi
    Oct 14, 2019
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    Address: Sigori, Patna, Bihar, 801110
    Website: Bank proses

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    BanksPunjab National Bank [PNB] pement proges
    Punjab National Bank [Pnb] — pement proges

    1 Review
    Sigori, Paliganj, Bihar, India
    Altamas Z on Oct 14, 2019
    Mark as Resolved

    Hello,

    This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

    Refund Reference #[protected]

    Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

    Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

    Thanks for choosing Amazon.in

    pement proges

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    Related Complaints
    [Resolved] Punjab National Bank [Pnb] - Refund from online purchase [9]
    [Resolved] PNB Bank - For [4]
    [Resolved] Punjab National Bank [Pnb] - refund my money, is-1 06 480/ [4]
    [Resolved] Punjab National Bank [Pnb] - "Refund never processed" [4]
    [Resolved] Punjab National Bank [Pnb] - not received refund amount from myntra in my pnb bank account [3]
    [Resolved] Punjab National Bank [Pnb] - refund not credited in my pnb account [3]
    [Resolved] Punjab National Bank [Pnb] - money refunded [3]
    [Resolved] Punjab National Bank [Pnb] - Not updated my new address [2]
    [Resolved] Punjab National Bank [Pnb] - please help senior citizen.. [2]
    [Resolved] Punjab National Bank [Pnb] - unsuccessful refund [2]
    View all Punjab National Bank [PNB] Reviews

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    website www.pnbindia.in
    location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      A
      Altamas Z
      from Delhi, Delhi
      Oct 14, 2019
      Report
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      Address: Sigori, Patna, Bihar, 801110

      Hello,

      This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

      Refund Reference #[protected]

      Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

      Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

      Thanks for choosing Amazon.in
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Oct 14, 2019
      Updated by Altamas Z
      consumer complaints logo
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      BanksPunjab National Bank [PNB] pement proges
      Punjab National Bank [Pnb] — pement proges

      1 Review
      Sigori, Paliganj, Bihar, India
      Altamas Z on Oct 14, 2019
      Mark as Resolved

      Hello,

      This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

      Refund Reference #[protected]

      Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

      Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

      Thanks for choosing Amazon.in

      pement proges



      Update Complaint
      Post your update to complaint here.
      Add Image
      Submit
      Complaint comments Add a Comment
      Share0
      Tweet0
      Related Complaints
      [Resolved] Punjab National Bank [Pnb] - Refund from online purchase [9]
      [Resolved] PNB Bank - For [4]
      [Resolved] Punjab National Bank [Pnb] - refund my money, is-1 06 480/ [4]
      [Resolved] Punjab National Bank [Pnb] - "Refund never processed" [4]
      [Resolved] Punjab National Bank [Pnb] - not received refund amount from myntra in my pnb bank account [3]
      [Resolved] Punjab National Bank [Pnb] - refund not credited in my pnb account [3]
      [Resolved] Punjab National Bank [Pnb] - money refunded [3]
      [Resolved] Punjab National Bank [Pnb] - Not updated my new address [2]
      [Resolved] Punjab National Bank [Pnb] - please help senior citizen.. [2]
      [Resolved] Punjab National Bank [Pnb] - unsuccessful refund [2]
      View all Punjab National Bank [PNB] Reviews

      Punjab National Bank [PNB] Logo
      Punjab National Bank [PNB]
      Customer Care Service
      Customer satisfaction rating
      5
      %
      Complaints2863
      Pending0
      Resolved139
      View all 2863 complaints
      phone
      +[protected]
      +[protected]
      +[protected]
      website www.pnbindia.in
      location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
      View Full Information

      Consumer Complaints | Submit Complaint | Sitemap | Latest Complaints | Updated Complaints | Terms o[censored]se | Privacy Policy

      © 2019 Consumer Complaints Forum
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        K
        Khushboo2019
        from New Delhi, Delhi
        Oct 14, 2019
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        Address: DELHI, New Delhi, Delhi

        Hello,

        I have not received my refund for an item purchased by AMAZON of amount 274.00; dated 05/10/2019

        AMAZON customer care told me that we have already processed your refund on 05/10/2019, they have given this reference number:

        Refund Reference #[protected] Seller(AMAZON)

        But till now it is not credit into my bank account. Moreover, PNB customer care also not helping me.

        Kindly look into this matter
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          M
          manoj18
          from Delhi, Delhi
          Oct 14, 2019
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          Hello sir, i am this writing because i am feeling helpless, the issue is i am not getting my refund in my bank account. I purchased a item from Amazon shopping and cancelled it on next day. Amazon send me a confirmation mail of my refund which they was initiating from their side. Amazon also give a reference number with mail and mention that if i am not getting the money refund within 2-4 days then call PNB and show the reference number. I called 2 times PNB and not getting a helpfull response regarding my refund, they said call Amazon for this. both parties blaming each other on this. Now i am feeling helpless. Please help me on this matter and help to get my refund back. Below is some details for your reference.

          Bank- PNB
          A/c- [protected]
          Amazon Refund Ref no- #[protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            R
            Rajmohan soni
            from Delhi, Delhi
            Oct 14, 2019
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            Address: C/o RK Swarnkar, old Kachahari road, Ramlila chowk, Kishangarh city Distt. Ajmer Raj ph. 8619373756, Ajmer, Rajasthan, 305801

            Punjab National Bank [Pnb] — non payment of pension arrear as per circular no. 607

            B-407, Panvelkar homes, Varchapada--Kunthwali, Ambernath.Distt. Thane (MH)Distt., Kishangarh Distt. Ajmer, Â India

            Sir, i was enrolled in iaf as an mtd on 2nd, june 1971 and released from iaf wef. 1st. July 1986.

            Sir,
            as and when approached my pda pnb, branch kishangarh distt. Ajmer (Rajasthan) for pension arrear as per circular no. 607 pcda. They refused to pay arrear as my trade "MTD" is not mentioned in ppo as per mentioned circular. Therefore, you are kindly requested to do needful. Please send me the revised ppo wef[[protected]] and wef 1-7-2016 and
            Wef september, 2019 e-ppo
            My particulars are as - s. N. 615738k
            Rank at the time of retirement - sgt
            Name - ramprasad swarnkar
            Bank a/c no in pnb [protected]
            Mobile : [protected]
            E-mail - [protected]@gmail.com
            bank account no. [protected]

            With due regards
            Ex - sgt 615738k,
            ramprasad swarnkar. [protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              K
              kannannair1972
              from Kottayam, Kerala
              Oct 11, 2019
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              Address: 600106

              This is to bring to your kind notice that i have tried withdrawing 10k from punjab national bank atm id : d2901500 at kamaraj nagar, mmda colony arumbakkam through my iob debit card. My iob sb account was debited 10, 000 (Atm no.276) at 9:49:30 but cash was not dispensed. I tried calling the mobile number and the landline which was pasted on the pnb atm centre but there was absolutely no response from both the numbers. I constantly tried reaching that number as i could not take out my card until its get ejected on its own but no use. I haven't got the money so far to my account and i went to my branch and placed a formal complaint also through online as well.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Oct 11, 2019
              Updated by kannannair1972
              Worst part was PNB ATM centre has the details of the person who is in charge of the ATM employee but we were unable to reach the concerned person but there was absolutely NO response. When the person cannot attend the emergency calls of the customer then what is the point them having placed the numbers inside the ATM centre. I pity PNB for having such a branch head, she sets a very bad role model. If she doesn't have time to attend calls then she can resign her job rather annoying the customers further
              More annoying factor was the job title of the person who is in charge of the ATM, Branch Head. Being a Branch Head, she should be in a position to extend her support to the customers rather making their life more miserable. Losing money in the ATM centre itself a stressful situation for a customer, beyond that trying to reach them from the ATM not only become a painful process but also increase our stress further
              I hereby request the PNB superiors to place a call as a customer and dial the attached number and see the kind of seriousness of their employee. Request you to look into this matter and take immediate action against such irresponsible person or give her proper induction on her roles and responsibilities. Such employee will not only hamper the brand, jeopardise the relationship with your customers but also influence the other employees to do the same of what she is doing now..
              Looking forward to your response.

              Amazon referd refund but not added in my account
              I was boy a product from Amazon and. I don't receive refund from PNB and amazon issued me Refund reference id no..#[protected]
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                Kant Khusbu
                from Delhi, Delhi
                Oct 10, 2019
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                Address: 823001

                Sir maine amazon s jbl ka earphone ordr kiya tha or refund kr diya jiska price ₹845 h
                Amazon wale n bola ki refund successfully ho gya h lekin av tk mere acount m money ni aaya unhone bola bank wale s bat kro or bank wale n bola rha amazon s bat kro
                Refund reference no of transaction is[protected]
                &my acount no is [protected]
                Plzz help me sir
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  Kailash Kumar Mishra
                  from Dehri, Bihar
                  Oct 9, 2019
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                  Address: C-4,phase-2,income tax apartment, Khajpura, Patna, Bihar, 800014

                  Some fraud transactions done from my pnb bank account which is [protected]. Thease transactions done on 06/10/2019 and 07/10/2019. I am not done thease transactions and not use of atm card for these transactions which was issued me by bank. I have already inform my nearest police station of these fraud transactions. Please help me and recovered my amount. My registered mobile no is [protected].
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Sir some fraud transactions done from my bank account on 06/07/2019 and 07/10/2019. My account no is [protected] please help me and recovered my amount.
                  Sir i have cancelled a product of amount Rs. 3999 from the Amazon. Amazon has already intiated the amount at 30 september. Today 8 October., Till the amount is not refunded to my account

                  My refund reference no:[protected]
                  Referece no[protected]
                  Bank decling refund status
                  Refund was generated by amazon india on 28 september 2019
                  And they give the reference number but bank is not even listening for reference number
                  Dear All

                  I'm struggling since long

                  Myntra has processed the refund on 27-sep19 at 4:03 pm. Which I haven't received yet. They have provided me bank reference number also which is as follows"[protected]". I have raised the complaint on PNB official site but same got closed without any resolution.

                  Kindly attend this on priority
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                    S
                    Sky18498
                    from Agra, Uttar Pradesh
                    Oct 9, 2019
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                    To,
                    The chief branch manager
                    Punjab national bank
                    Main branch

                    Subject: charge dispute "refund not processed"

                    Dear sir

                    A refund of 593.16 rupees was successfully processed on 30 sep 2019 to my account by amazon.in. This amount should have been credited to my pnb account by now, but i have not received the refund till now.

                    I have called the punjab national bank customer service but not get any help.

                    I have confirmed with amazon and they have successfully processed the refund and reference number is[protected]

                    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Dear sir
                    i have pay 4000 rs by bhim app date 03/07/2019 amount debited my account but not credit party account i have many complement but not give me any solution please refund this amount
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                      R
                      rkd.sln
                      from Mumbai, Maharashtra
                      Oct 9, 2019
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                      Address: 36, mehaiya, Sultanpur, Uttar Pradesh, 228142

                      सेवा में
                      श्रीमान शाखा प्रबन्धक महोदय
                      पंजाब नेशनल बैंक

                      दिनांक 30/06/2019 को दिल्ली से मुजफ्फरपुर तक के लिए गाड़ी नम्बर 15708 मे 4 टिकट बुक किये किसी कारणवश दिनांक 03/010/2019 को टिकट कैन्सिल कर दिया

                      मै राजकुमार दुबे दिनांक 03-Oct-2019 को चार टिकट कैन्सिल किये
                      जिसका रिफन्ड अमाउंट 1825 रूपये है लेकिन ये पैसा अभी तक नहीं आया अता श्रीमान जी से अनुरोध है कि मेरा पैसा वापस करने का कष्ट करें

                      PNR Number [protected]

                      IRCTC Transaction ID [protected]

                      Refund reference no:85215229277939639464611

                      Refund amount:1825.0

                      मेरा अकाउंट नम्बर- [protected]
                      आई एफ सी कोड- PUNB0391400

                      मेरा मोबाइल नम्बर-[protected]

                      अता श्रीमान जी से अनुरोध है कि मेरा पैसा वापस करने का कष्ट करें
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      30 setamber ko amazon se mere khate me राशि हस्तांतरित होया वह जो कि ईक ओडर छुपा के का था या वो 4 कार्य दिवस मुझे आणा था पार अब तक नहीं आया। धनवापसी संख्या #[protected] और मेरे एसीसी पंजाब नैटनल बैंक का नाम मिश्री लाल मालवीय एसी [protected]
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                        Vijau@123
                        from Noida, Uttar Pradesh
                        Oct 9, 2019
                        Resolved
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                        Resolved

                        Address: Charkhi dadri, Bhiwani, Haryana, 127306

                        I purchased puma shoes ₹1319 from amazon on 29/09/2019 and done full payment by google pay upi but order was cancelled on 30/09/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected]
                        But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                        Same behaviour by branch also.
                        Don't know what to do
                        Oct 9, 2019
                        Complaint marked as Resolved 
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Sky18498
                          from Agra, Uttar Pradesh
                          Oct 9, 2019
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                          To,
                          The chief branch manager
                          Punjab national bank
                          Main branch

                          Subject: charge dispute "refund not processed"

                          Dear sir

                          A refund of 593.16 rupees was successfully processed on 30 sep 2019 to my account by amazon.in. This amount should have been credited to my pnb account by now, but i have not received the refund till now.

                          I have called the punjab national bank customer service but not get any help.

                          I have confirmed with amazon and they have successfully processed the refund and reference number is #[protected]

                          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Thank you for your support. I got my amount back
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                            K
                            Kavitadew
                            from Delhi, Delhi
                            Oct 8, 2019
                            Report
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                            Address: 490006

                            I placed order from flipkart & pay through phonpe upi but transcation failed but amt debited frm my a/c date 30/9/19 rs 889. Nd i paid through debit card nd successfully paid.
                            I complnt phonepe nd pnb also but i recived msg from pnb yesterday rejected my cmplnt bcoz trnsaction successful.
                            Now what can do for my amt rs 889. No one help.
                            Transction id - p1909301634519997842909
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Rajmohan soni
                              from Delhi, Delhi
                              Oct 6, 2019
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                              Address: B-407, Panvelkar homes, Varchapada--Kunthwali, Ambernath.Distt. Thane (MH)Distt., 305801

                              Sir, i was enrolled in iaf as an mtd on 2nd, june 1971 and released from iaf wef. 1st. July 1986.

                              Sir, as and when approached my pda pnb, branch kishangarh distt. Ajmer (Rajasthan) for pension arrear as per circular no. 607 pcda. They refused to pay arrear as my trade "mtd" is not mentioned in ppo as per mentioned circular. Therefore, you are kindly requested to do needful. Please send me the revised ppo wef[protected] and wef 1-7-2016 and
                              Wef september, 2019 e-ppo
                              My particulars are as - s. N. 615738k
                              Rank at the time of retirement - sgt
                              Name - ramprasad swarnkar
                              Bank a/c no in pnb [protected]
                              Mobile : [protected]
                              E-mail - [protected]@gmail.com

                              With due regards
                              Ex - sgt 615738k, ramprasad swarnkar.
                              [protected]
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Dear Sir,

                              I would like to bring notice, in my account Rs 35998 has been debited dated 26 Sep 2019 which was Fraud transaction.

                              Please find the below transaction details
                              ECOM[protected] FLIPKART PAYMENTS

                              Request you to please do the needful .
                              Thank
                              Atul Singh
                              Ac no -[protected]
                              Ph -[protected]
                              I Purchase Online Amazon Product ...BT My Product Defected .I Return Product ..Successfully My Refund Amount Not Show IN My Account Many Times Contact Bank Customer Care BT No Response
                              I Said..Pls MY Amount Credit IN My Bank Amount.
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                                Gail Williamson
                                from Rudraprayag, Uttarakhand
                                Oct 5, 2019
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                                Address: Almora, Uttarakhand, 263645

                                I have not been able to use my debit card for over six months now as i do not receive the otp number. Have written numerous emails to the bank and have complained to the phone customer service but the problem still persists. I am unable to do a simple thing as topping up my phone. This is not the first time that i am having such problems with this bank. Whenever i have gone to make any kind of transaction the problem about the otp number comes up. It is extremely frustrating that i continue to have these problems. Can somebody help in sorting out this issue?
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                I have done a imps, money got deducted but the status shows as suspect.ita been more than 8 hours.my reference id is[protected].
                                mintuakt's reply, Oct 3, 2019
                                I have done a imps, money got deducted but the status shows as suspect.ita been more than 8 hours.my reference id is 188262676. i have complained to customer care twice, but they are not responding.
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                                  Sailaja16
                                  from Mumbai, Maharashtra
                                  Oct 4, 2019
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                                  Address: Shivmandir bazar, p.o. kadamtala p.s. matigara, Dist. Darjeeling, bairatisal Siliguri, Darjeeling, West Bengal, 734011

                                  Customer care of pnb asked me to check mpassbook. I downloaded it and when i waited for otp to register. It never arrived. Refund from amazon for two cancelled orders rs. 2877 and rs. 1180 was processed by amazon but pnb has not deposited it into my account inspite of customer care calls and it has been two weeks
                                  Kindly help.
                                  Refund reference:#[protected]
                                  Refund reference:#[protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  My account no#[protected].My refund amount:479, My refund reference no#75260829277033760835393. This is to confirm that refund for amount 479.0000 has been successfully processed on[protected] and the amount should reflect in your account by now. But it is still not credited to my bank account.
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                                    Ankit Kumar Madheshiya
                                    from Mumbai, Maharashtra
                                    Oct 4, 2019
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                                    Address: Q.NO.503/B, D.L.W WEST COLONY, Varanasi, Uttar Pradesh, 221004

                                    29 of september i will do shopping with amazon but unfortunately i will cancel my order and i go for refund of my order... Then as per rule amazon will get refund of my order with given refund reference number.[protected]. At from that time the amount can't be reflect or shown in my account of ₹599. So i will request to u plzz do your procedure to get amount in my account. Also the given time of refund in amount from amazon will be over today of 4 working days.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Mera Date[protected] ko 192 ka QAB charge cut kiya jbki mene to form 60 b lgaya hua h my contact no. [protected] and bank ragisterd no. [protected] my name is Jaswant BAIRWA
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                                      Abhijeet Kumar Saha
                                      from Mumbai, Maharashtra
                                      Oct 4, 2019
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                                      Address: 816107

                                      My account no:[protected]. I have purchased an item from amazon.in on 29th september 2019 however i cancelled the product. My amazon.in order date

                                      29-sep-2019

                                      Order #

                                      [protected]. Refund amount reference id# 75260829273033623611472 amazon has already initiated my refund but still it is not credited to my bank account. Please help!!!
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Jan 13, 2020
                                      Updated by Abhijeet Kumar Saha
                                      My complain has been resolved
                                      My punjab national bank A/c:[protected].I have purchased a prime membership of ₹999 from Amazon but I cancelled that product.amazon has initiated my refund amount of 919 but still it is not credited to my pnb saving account.please help!!!
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                                        from Delhi, Delhi
                                        Oct 3, 2019
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                                        Address: Karnal haryana, 132001

                                        Hello sir.. I am shalini chaudhary having an account in your bank. Refund of rupees 497 was successfully processed by amazon on 18 february 2019 to my account. This amount should have been credited to my pnb account but i have not received it till now.
                                        My return reference number is[protected]. Please investigate the matter and refund the amount as soon as possible. It will be highly thankful to you for this.
                                        Thanku
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        A mail came to me in name of pnb consumer complaint board asking for my number.. N one person ( mobile no. - [protected] - Ankur singh )called and made to enter [protected] in phone number and asked to keep a voucher number (19999) in amount column n type msg of refund from amazon and press the send button. He said after pressing send button two option will come refund from amazon n cash transfer n told to click on refund. I didn't do because I was not able to trust on him.
                                        I want to whether this is in the procedure of getting refund or is a fake call.
                                        If this is a fake call, I will request pnb personnel to please investigate the matter as it is defaming pnb.
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