Punjab National Bank [PNB] Complaints & Reviews

Hello sir, i am this writing because i am feeling helpless, the issue is i am not getting my refund in my bank account. I purchased a item from Amazon shopping and cancelled it on next day. Amazon send me a confirmation mail of my refund which they was initiating from their side. Amazon also give a reference number with mail and mention that if i am not getting the money refund within 2-4 days then call PNB and show the reference number. I called 2 times PNB and not getting a helpfull response regarding my refund, they said call Amazon for this. both parties blaming each other on this. Now i am feeling helpless. Please help me on this matter and help to get my refund back. Below is some details for your reference.

Bank- PNB
A/c- [protected]
Amazon Refund Ref no- #[protected]

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Address: C/o RK Swarnkar, old Kachahari road, Ramlila chowk, Kishangarh city Distt. Ajmer Raj ph. 8619373756, Ajmer, Rajasthan, 305801

Punjab National Bank [Pnb] — non payment of pension arrear as per circular no. 607

B-407, Panvelkar homes, Varchapada--Kunthwali, Ambernath.Distt. Thane (MH)Distt., Kishangarh Distt. Ajmer, India

Sir, i was enrolled in iaf as an mtd on 2nd, june 1971 and released from iaf wef. 1st. July 1986.

Sir,
as and when approached my pda pnb, branch kishangarh distt. Ajmer (Rajasthan) for pension arrear as per circular no. 607 pcda. They refused to pay arrear as my trade "MTD" is not mentioned in ppo as per mentioned circular. Therefore, you are kindly requested to do needful. Please send me the revised ppo wef[[protected]] and wef 1-7-2016 and
Wef september, 2019 e-ppo
My particulars are as - s. N. 615738k
Rank at the time of retirement - sgt
Name - ramprasad swarnkar
Bank a/c no in pnb [protected]
Mobile : [protected]
E-mail - [protected]@gmail.com
bank account no. [protected]

With due regards
Ex - sgt 615738k,
ramprasad swarnkar. [protected]

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Address: 600106

This is to bring to your kind notice that i have tried withdrawing 10k from punjab national bank atm id : d2901500 at kamaraj nagar, mmda colony arumbakkam through my iob debit card. My iob sb account was debited 10, 000 (Atm no.276) at 9:49:30 but cash was not dispensed. I tried calling the mobile number and the landline which was pasted on the pnb atm centre but there was absolutely no response from both the numbers. I constantly tried reaching that number as i could not take out my card until its get ejected on its own but no use. I haven't got the money so far to my account and i went to my branch and placed a formal complaint also through online as well.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 11, 2019

Updated by kannannair1972 Worst part was PNB ATM centre has the details of the person who is in charge of the ATM employee but we were unable to reach the concerned person but there was absolutely NO response. When the person cannot attend the emergency calls of the customer then what is the point them having placed the numbers inside the ATM centre. I pity PNB for having such a branch head, she sets a very bad role model. If she doesn't have time to attend calls then she can resign her job rather annoying the customers further
More annoying factor was the job title of the person who is in charge of the ATM, Branch Head. Being a Branch Head, she should be in a position to extend her support to the customers rather making their life more miserable. Losing money in the ATM centre itself a stressful situation for a customer, beyond that trying to reach them from the ATM not only become a painful process but also increase our stress further
I hereby request the PNB superiors to place a call as a customer and dial the attached number and see the kind of seriousness of their employee. Request you to look into this matter and take immediate action against such irresponsible person or give her proper induction on her roles and responsibilities. Such employee will not only hamper the brand, jeopardise the relationship with your customers but also influence the other employees to do the same of what she is doing now..
Looking forward to your response.

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B

bnitin11

from New Delhi, Delhi

Oct 14, 2019

Amazon referd refund but not added in my account

sb account debited but cash was not dispensed - Comment #3558887 - Image #0

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T

Tarun0106

from Delhi, Delhi

Oct 14, 2019

I was boy a product from Amazon and. I don't receive refund from PNB and amazon issued me Refund reference id no..#[protected]

sb account debited but cash was not dispensed - Comment #3559327 - Image #0

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Address: 823001

Sir maine amazon s jbl ka earphone ordr kiya tha or refund kr diya jiska price ₹845 h
Amazon wale n bola ki refund successfully ho gya h lekin av tk mere acount m money ni aaya unhone bola bank wale s bat kro or bank wale n bola rha amazon s bat kro
Refund reference no of transaction is[protected]
&my acount no is [protected]
Plzz help me sir

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Address: C-4,phase-2,income tax apartment, Khajpura, Patna, Bihar, 800014

Some fraud transactions done from my pnb bank account which is [protected]. Thease transactions done on 06/10/2019 and 07/10/2019. I am not done thease transactions and not use of atm card for these transactions which was issued me by bank. I have already inform my nearest police station of these fraud transactions. Please help me and recovered my amount. My registered mobile no is [protected].

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Kailash Kumar Mishra

from Dehri, Bihar

Oct 14, 2019

Sir some fraud transactions done from my bank account on 06/07/2019 and 07/10/2019. My account no is [protected] please help me and recovered my amount.

fraud transactions from my bank account. - Comment #3559400 - Image #0

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R

Rahushah046

from Mumbai, Maharashtra

Oct 14, 2019

Sir i have cancelled a product of amount Rs. 3999 from the Amazon. Amazon has already intiated the amount at 30 september. Today 8 October., Till the amount is not refunded to my account

My refund reference no:[protected]

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P

Prince Balyan

from Mumbai, Maharashtra

Oct 14, 2019

Referece no[protected]
Bank decling refund status
Refund was generated by amazon india on 28 september 2019
And they give the reference number but bank is not even listening for reference number

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N

Namrata200

from Bhopal, Madhya Pradesh

Oct 14, 2019

Dear All

I'm struggling since long

Myntra has processed the refund on 27-sep19 at 4:03 pm. Which I haven't received yet. They have provided me bank reference number also which is as follows"[protected]". I have raised the complaint on PNB official site but same got closed without any resolution.

Kindly attend this on priority

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To,
The chief branch manager
Punjab national bank
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 593.16 rupees was successfully processed on 30 sep 2019 to my account by amazon.in. This amount should have been credited to my pnb account by now, but i have not received the refund till now.

I have called the punjab national bank customer service but not get any help.

I have confirmed with amazon and they have successfully processed the refund and reference number is[protected]

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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H

honety

from Lohaghat, Uttarakhand

Oct 14, 2019

Dear sir
i have pay 4000 rs by bhim app date 03/07/2019 amount debited my account but not credit party account i have many complement but not give me any solution please refund this amount

charge dispute 'refund not processed yet' - Comment #3559425 - Image #0

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Address: 36, mehaiya, Sultanpur, Uttar Pradesh, 228142

सेवा में
श्रीमान शाखा प्रबन्धक महोदय
पंजाब नेशनल बैंक

दिनांक 30/06/2019 को दिल्ली से मुजफ्फरपुर तक के लिए गाड़ी नम्बर 15708 मे 4 टिकट बुक किये किसी कारणवश दिनांक 03/010/2019 को टिकट कैन्सिल कर दिया

मै राजकुमार दुबे दिनांक 03-Oct-2019 को चार टिकट कैन्सिल किये
जिसका रिफन्ड अमाउंट 1825 रूपये है लेकिन ये पैसा अभी तक नहीं आया अता श्रीमान जी से अनुरोध है कि मेरा पैसा वापस करने का कष्ट करें

PNR Number [protected]

IRCTC Transaction ID [protected]

Refund reference no:85215229277939639464611

Refund amount:1825.0

मेरा अकाउंट नम्बर- [protected]
आई एफ सी कोड- PUNB0391400

मेरा मोबाइल नम्बर-[protected]

अता श्रीमान जी से अनुरोध है कि मेरा पैसा वापस करने का कष्ट करें

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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M

Mishri lal123

from Mumbai, Maharashtra

Oct 14, 2019

30 setamber ko amazon se mere khate me राशि हस्तांतरित होया वह जो कि ईक ओडर छुपा के का था या वो 4 कार्य दिवस मुझे आणा था पार अब तक नहीं आया। धनवापसी संख्या #[protected] और मेरे एसीसी पंजाब नैटनल बैंक का नाम मिश्री लाल मालवीय एसी [protected]

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Address: Charkhi dadri, Bhiwani, Haryana, 127306

I purchased puma shoes ₹1319 from amazon on 29/09/2019 and done full payment by google pay upi but order was cancelled on 30/09/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected]
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

Oct 9, 2019

Complaint marked as Resolved

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To,
The chief branch manager
Punjab national bank
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 593.16 rupees was successfully processed on 30 sep 2019 to my account by amazon.in. This amount should have been credited to my pnb account by now, but i have not received the refund till now.

I have called the punjab national bank customer service but not get any help.

I have confirmed with amazon and they have successfully processed the refund and reference number is #[protected]

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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S

Sky18498

from Agra, Uttar Pradesh

Oct 9, 2019

Thank you for your support. I got my amount back

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Address: 490006

I placed order from flipkart & pay through phonpe upi but transcation failed but amt debited frm my a/c date 30/9/19 rs 889. Nd i paid through debit card nd successfully paid.
I complnt phonepe nd pnb also but i recived msg from pnb yesterday rejected my cmplnt bcoz trnsaction successful.
Now what can do for my amt rs 889. No one help.
Transction id - p1909301634519997842909

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Address: B-407, Panvelkar homes, Varchapada--Kunthwali, Ambernath.Distt. Thane (MH)Distt., 305801

Sir, i was enrolled in iaf as an mtd on 2nd, june 1971 and released from iaf wef. 1st. July 1986.

Sir, as and when approached my pda pnb, branch kishangarh distt. Ajmer (Rajasthan) for pension arrear as per circular no. 607 pcda. They refused to pay arrear as my trade "mtd" is not mentioned in ppo as per mentioned circular. Therefore, you are kindly requested to do needful. Please send me the revised ppo wef[protected] and wef 1-7-2016 and
Wef september, 2019 e-ppo
My particulars are as - s. N. 615738k
Rank at the time of retirement - sgt
Name - ramprasad swarnkar
Bank a/c no in pnb [protected]
Mobile : [protected]
E-mail - [protected]@gmail.com

With due regards
Ex - sgt 615738k, ramprasad swarnkar.
[protected]

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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T

tarun_pgdm

from Gurgaon, Haryana

Oct 8, 2019

Dear Sir,

I would like to bring notice, in my account Rs 35998 has been debited dated 26 Sep 2019 which was Fraud transaction.

Please find the below transaction details
ECOM[protected] FLIPKART PAYMENTS

Request you to please do the needful .
Thank
Atul Singh
Ac no -[protected]
Ph -[protected]

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M

manishhgolu

from Delhi, Delhi

Oct 8, 2019

I Purchase Online Amazon Product ...BT My Product Defected .I Return Product ..Successfully My Refund Amount Not Show IN My Account Many Times Contact Bank Customer Care BT No Response
I Said..Pls MY Amount Credit IN My Bank Amount.

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Address: Almora, Uttarakhand, 263645

I have not been able to use my debit card for over six months now as i do not receive the otp number. Have written numerous emails to the bank and have complained to the phone customer service but the problem still persists. I am unable to do a simple thing as topping up my phone. This is not the first time that i am having such problems with this bank. Whenever i have gone to make any kind of transaction the problem about the otp number comes up. It is extremely frustrating that i continue to have these problems. Can somebody help in sorting out this issue?

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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M

mintuakt

from Delhi, Delhi

Oct 8, 2019

I have done a imps, money got deducted but the status shows as suspect.ita been more than 8 hours.my reference id is[protected].

otp function not working for debit card - Comment #3554027 - Image #0

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mintuakt's reply, Oct 3, 2019

I have done a imps, money got deducted but the status shows as suspect.ita been more than 8 hours.my reference id is 188262676. i have complained to customer care twice, but they are not responding.

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Address: Shivmandir bazar, p.o. kadamtala p.s. matigara, Dist. Darjeeling, bairatisal Siliguri, Darjeeling, West Bengal, 734011

Customer care of pnb asked me to check mpassbook. I downloaded it and when i waited for otp to register. It never arrived. Refund from amazon for two cancelled orders rs. 2877 and rs. 1180 was processed by amazon but pnb has not deposited it into my account inspite of customer care calls and it has been two weeks
Kindly help.
Refund reference:#[protected]
Refund reference:#[protected]

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A

Abhijeet Kumar Saha

from Mumbai, Maharashtra

Oct 8, 2019

My account no#[protected].My refund amount:479, My refund reference no#75260829277033760835393. This is to confirm that refund for amount 479.0000 has been successfully processed on[protected] and the amount should reflect in your account by now. But it is still not credited to my bank account.

refund from amazon not deposited in my account - Comment #3553838 - Image #0

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Address: Q.NO.503/B, D.L.W WEST COLONY, Varanasi, Uttar Pradesh, 221004

29 of september i will do shopping with amazon but unfortunately i will cancel my order and i go for refund of my order... Then as per rule amazon will get refund of my order with given refund reference number.[protected]. At from that time the amount can't be reflect or shown in my account of ₹599. So i will request to u plzz do your procedure to get amount in my account. Also the given time of refund in amount from amazon will be over today of 4 working days.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Jaswant Bairwa

from Jaipur, Rajasthan

Oct 8, 2019

Mera Date[protected] ko 192 ka QAB charge cut kiya jbki mene to form 60 b lgaya hua h my contact no. [protected] and bank ragisterd no. [protected] my name is Jaswant BAIRWA

my amazon refund will not reflect in my account - Comment #3554034 - Image #0

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Address: 816107

My account no:[protected]. I have purchased an item from amazon.in on 29th september 2019 however i cancelled the product. My amazon.in order date

29-sep-2019

Order #

[protected]. Refund amount reference id# 75260829273033623611472 amazon has already initiated my refund but still it is not credited to my bank account. Please help!!!

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Jan 13, 2020

Updated by Abhijeet Kumar Saha My complain has been resolved

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A

Abhijeet Kumar Saha

from Mumbai, Maharashtra

Oct 8, 2019

My punjab national bank A/c:[protected].I have purchased a prime membership of ₹999 from Amazon but I cancelled that product.amazon has initiated my refund amount of 919 but still it is not credited to my pnb saving account.please help!!!

my amount of 919 still not credited to my pnb saving account however amazon has already initiated my refund - Comment #3554066 - Image #0

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Address: Karnal haryana, 132001

Hello sir.. I am shalini chaudhary having an account in your bank. Refund of rupees 497 was successfully processed by amazon on 18 february 2019 to my account. This amount should have been credited to my pnb account but i have not received it till now.
My return reference number is[protected]. Please investigate the matter and refund the amount as soon as possible. It will be highly thankful to you for this.
Thanku

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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S

[email protected]

from Delhi, Delhi

Oct 4, 2019

A mail came to me in name of pnb consumer complaint board asking for my number.. N one person ( mobile no. - [protected] - Ankur singh )called and made to enter [protected] in phone number and asked to keep a voucher number (19999) in amount column n type msg of refund from amazon and press the send button. He said after pressing send button two option will come refund from amazon n cash transfer n told to click on refund. I didn't do because I was not able to trust on him.
I want to whether this is in the procedure of getting refund or is a fake call.
If this is a fake call, I will request pnb personnel to please investigate the matter as it is defaming pnb.

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Address: B-8, TEVA OFFICER'S COLONY, Amroha, Uttar Pradesh, 244235

I made an online transaction through BHIM on 9th august 2019 from my account i.e. ROHEN SINGH S/O AMRIK SINGH(account number [protected]) to another sbi account which belongs to RIA D/O RAKESH KUMAR and account number is [protected]. The amount was Rs 3500/- which was debited from my account but was not received by other account. i have checked the bank statement of SBI account but it has not received my amount. I had raised a complaint with customer care but they have closed closed my complaint as successful but actually is it is not and my complaint number for the same was M[protected].

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Address: 1018, Estancia tower 1, Guduvanchery, Chennai, Tamil Nadu, 603203

I have not yet received the refund of ₹463 from zomato (Razorpay is the gateway) that was initiated on 15 sep 2019. They've provided me with a refund reference number i. E 30004692599258221546177 and asked me to dispute the transaction as "refund not processed". But the pnb customer care guys are saying there is nothing like charge dispute and they can only check if it has been credited or not. My acc no. Is [protected].

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Address: House No. 1148, Milap Nagar Near Manav Chowk, Ambala City, 134003

Dear sir,

A transaction was made on 11/aug/2019 to amazon india through upi. The same amount was refuned by amazon
India on 01/09/2019 to my pnb account. But after passing 29 days, the amount is still not credited into my account.

The detail of transaction is mentioned below:
Transaction refernce no.:[protected]
Transaction date: 01/sep/2019
Transaction done by: amazon india
Amount: rs. 1355/-
Bank name: pnb

I have attached screenshot of the refund intiated e-mail

Please resolve the issue.
Any further information if needed, please ask me.

With regards
Abhinandan

+1 photos

Oct 1, 2019

Complaint marked as Resolved

Steps I took to receive my refund: 1. Called Amazon to get as much as Information about the transaction like Time, Date and Ref No. 2. Called PNB Customer Care, get the complaint registered. 3. Went on PNB complaint portal, registered a complaint on my own. 4. Complaint through this portal. The Day I registered a complaint through cosunercomplaints.in, I got my refund back. Good Luck!

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Address: Pakur, Jharkhand, 816107

My pnb account no:[protected]. I have purchased an item from amazon.in but i cancelled that product however amazon.in initiate my refund on 25sep 2019 but my refund amount 299 in my account still not credited. I have also mailed to [protected]@pnb.co.in and contacted customer care of pnb but they both not listen my concern regarding that issue. Please help me

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Oct 3, 2019

Complaint marked as Resolved

My complain has been resolved

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 01, 2019

Updated by Abhijeet Kumar Saha My pnb account no [protected].my amount of ₹299 still not credited to my pnb account however amazon.in already initiate my amount .Bank reference no#[protected]

Punjab National Bank [PNB] Complaints & Reviews

File a complaint to Punjab National Bank [PNB]

Punjab National Bank [PNB] reviews & complaints page 99

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refund from amazon not deposited in my account

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my amazon refund will not reflect in my account

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my amount of 919 still not credited to my pnb saving account however amazon has already initiated my refund

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refund check

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transaction not completed

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amount of 299 not credited to my account however amazon.in already initiate my refund

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