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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 96

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L
Lalit kuhar
from Gurgaon, Haryana
Dec 2, 2019
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Address: SONEPAT, 131001

Dear Sir,
on dt.02.11.2019 make a imps thr net banking.but Benificery not recvd Credit. already Check Bank detail & ifsc. and not return me detail is below.
also talk many time biut not recvd any positive response. and our call rdefused within talk. please help
A/c no.[protected]

02/11/2019 1, 800.00 IMPS-OUT/[protected]/CBIN0283321/[protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Dec 04, 2019
Updated by Lalit kuhar
DEAR SIR,

TILL DATE NOT RECVD ANY RESPONSE ALSO TALK CUSTOMER CARE
My reference no. Is (rfnd_DdXL3yBBbHxbeX) this but i didnt get it till now its been 2 weeks and i did got my 700 rupees refund i need it jow
No otp was coming I tried many times
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    S
    Shyam Sunder Gulati
    from Mumbai, Maharashtra
    Nov 30, 2019
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    Address: Burari delhi, New Delhi, Delhi, 110084

    Hi sir,

    I have visited atm three days back located at burari chowk. I have entered amount 1500 for withdrawn. I don't received any amount but amount deducted from my account, same i complaint with manager of branch he said amount will credit with in 24 hrs in account but not credited yet, please help me to revert my amount in my account as soon as possible.

    If have any doubt, plz share cctv video for that day. Its your fault that atm do not work properly, i want my money back any how. Otherwise i have to take action against this.

    Account no.
    [protected]
    Name:
    Shyam sunder gulati

    Thanks & regards:
    Shyam sunder gulati
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Dear sir
    2 times money debited my account
    mention my detail and account statement
    NAME- RAMAKANT
    UID . NO.[protected]
    AC. NO. -[protected]
    AMT - 5000
    DATE - 25/10/2019
    RRN NO.[protected]nd RRN NO.[protected]

    atm cash not received but debited in account - Comment #3598735 - Image #0
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      R
      Rubal Punj
      from Bareilly, Uttar Pradesh
      Nov 30, 2019
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      Address: 51,bda colony, tibri nath mandir,bareilly(UP), Bareilly, Uttar Pradesh, 243001

      I called the customer care to block my debit card as i lost it on 27 nov at 6:11 in the evening and told him to block it.. I even told him not to block my new master card ending with 2667 which i recently got from my nearest branch.. But that officer blocked even my new master card which i havent use even a single time... All calls are recorded in my cell phone and i have the evidence to prove myself.. I told him many times not to block my new card.. I dont know how pnb bank gives job to such rubbish people sitting on higher ranks and they dont concentrate on the public issues... I paid 200 rs approx for master card and now that money was good for nothing.. I hope pnb bank administration will look forward to my problem and help me out..
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      In my pnb account amazon refunded an amount of 2999/- but yet I have not received that amount they credited this amount on 27/9/19
      I ordered a product from amazon with order no[protected] ...with the refund refernce no[protected] was to be delivered in account on[protected] but not received yet
      Killer rao's reply, Nov 23, 2019
      the refund amount is 645 rupee
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        A
        Anuj Gupta 26
        from Mumbai, Maharashtra
        Nov 29, 2019
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        A refund of sum of rs 687 to be credited to my account till 28/11/19 initiated on 19/11/19 from amazon. They initiated refund from there side but not credited to my account yet. They also provided a reference number.[protected]. I called amazon customer care they told they payment is pending from bank side because they have done payment to bank from there side. But when i called pnb customer care service they refused to even check that there is delay from bank side. They were only telling last transaction and balance available. When i told to check through reference number they refused to do so by saying that the can't check any payment status with help of any reference number. Bank is not even ready to listen and resolve the problem.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          K
          Killer rao
          from Kota, Rajasthan
          Nov 27, 2019
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          Address: arjun bhwan,kurushertra university,kurushertra,haryana, Kurukshetra, Haryana, 136119

          I ordered a product from amazon of 645 rupee on[protected] and i return the product on[protected] and the return was to reflected in my account on or before[protected] but i didnt get my refund yet the order no is[protected] and The Refund Reference Number for the transaction is[protected]...when i contact with the amazon customer service they told me the refund refernce no and contact with the bank and when i called bank they told me no refund is there ...so please help me ...i want my refund as soon as possible
          +1 photos
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            R
            Ratna Sanyal
            from Mumbai, Maharashtra
            Nov 27, 2019
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            Address: Flat IC 8/2 Thakur pukur Co-operative Housing Society, Kakilala, M.G. Road., Near Cancer Hospital., Kolkata, West Bengal, 700104

            I had purchased a product on 10/09/2019, priced ₹959 through Amazon, which was supposed to be delivered latest by 28/10/2019. On not receiving the product within the stipulated time, Amazon chose to refund me back my money. Another product was purchased on 18/09/2019, priced ₹499 through Amazon, which was cancelled by me and again Amazon initiated the money to my account. In both the cases the money is still pending to be credited into my account. Amazon had initiated money to my bank account, account number- [protected], twice with reference numbers[protected] and[protected] for the amounts of ₹959 and ₹499 respectively, which is yet to be credited into my account. The stipulated time period that they had given for the amounts to be credited is already over. Please do the necessary and oblige.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              shekher.agarwal
              from Mumbai, Maharashtra
              Nov 25, 2019
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              Address: civil lines moradabad, Moradabad, Uttar Pradesh, 244001

              Dear team

              I have taken a housing loan from your one branch
              But from my account wrongly deduction on 12 sep 2017, amount 14168.

              I have take a plot purchase loan, not taken house loan.
              These insurance bank done for my house security, but i have taken lot loan. So why deduct amount from my account

              Kindly reimburse my amount with interest on urgent basis, otherwise we will forward these complain to rbi.

              Account no - 996200nc00000340
              Contact no - [protected]
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Nov 25, 2019
              Updated by shekher.agarwal
              Dear Team

              I have taken a housing loan from your one branch
              but from my account wrongly deduction on 12 sep 2017, amount 14168.

              I have take a plot purchase loan, not taken house loan.
              these insurance bank done for my house security, but i have taken lot loan. so why deduct amount from my account

              kindly reimburse my amount with interest on urgent basis, otherwise we will forward these complain to RBI.

              Account no- 996200NC00000340
              Contact no- [protected]
              As per detail given by the IRCTC .

              PNR NO.:[protected]
              RRN NO.:[protected]
              LAST FOUR DIGIT CARD NO.:5259
              Refund date : 20-08-19
              Refund ARN NO :72001592329210129010107
              Refund amount :3940/-

              But till date not yet received the refund amount from irctc railway cancelled ticket.
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                Address: Bhojpur, Bihar, 802301

                Hey sir,
                I visited atm (Pnb station road ara, bihar) 0n saturday, 16.11.2019 at 10:48 am to withdraw 8000 rs. I got message of amount deduction but not received cash as it shows transaction timed out. This happened two times, but i received the amount back in my account only one time. Rs 8000/- more need to be back in my account.

                Please look into the matter and do the needful.

                Message screenshot & account...
                +1 photos
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                A
                anky1313
                from Delhi, Delhi
                Nov 17, 2019
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                Address: 17B/11 FIRST FLOOR MILITARY ROAD DEV NAGAR KAROL BAGH NEW DELHI, New Delhi, Delhi

                The transaction was made on 20-sept-2019 of 16500 which was 16500 to nearbuy.com,
                Which was failed from nearbuy. But the money was refunded on 14-oct-2019 by
                Nearbuy.com to account but the bank has still not credited to my account. Here the
                Following details/proof provided by nearbuy.com of refund : -

                Refund ref. Number-17203019287940330295593.

                Bank txn id - [protected].
                Refund id-20191014111212801300168904147141794.

                Dear please help me to come out of this
                Situation as much as possible. The bank is delaying my refund and i urgently need money.

                Even the bak is consistently rejecting that they cannot check with the reference number.

                This is the worst service i am facing from a nationalized bank.
                +3 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                I have cancelled my flight ticket from paytm.I was informed that my refund is deposited in my bank account with reference number 30001093219320129111118

                didn't get the refund - Comment #3590641 - Image #0
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                  9
                  96mouni
                  from Delhi, Delhi
                  Nov 16, 2019
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                  Address: D/O Jasmer Singh VPO Khanpur Teh & Distt. Una, Junagadh, Gujarat, 174303

                  Dear sir,

                  I monika is the customer of the pnb (Nangran una branch). An amount of the rs. 12999 was deducted from my a/c during purchase from flipkart (Date-16-nov-2019 time 2:27). Amount has been deducted from my account but flipkart shows payment is not confirmed by the bank. I lodged a complain regarding the same but no action has been taken by the bank. So kindly tell me what to do.

                  Regards
                  Monika
                  Srn no. - [protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  The hall incharge of sector 4 Panchkula branch is not capable of holding the position, reason she is so rude, short tempered, don't know how to talk to a customer, unfriendly and is also non cooperative. Whenever I visited the branch, she was never willing to help me.
                  In any case my contact no. is, [protected]
                  Sir mene two month pahle pension file transfer karne ki application di pr ab tak pension transfer nhi hui hai.mujhe bhut pareshan kar rahe hai...pNB nadbai bharatpur se pnb jawahar nagar bharatpur ko transfer karni hai...Mera ppo no.950792 (R) hai...Mera naam ...Laxmi narayan jain, A-341 jawahar nagar bharatpur
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                    A
                    Atanu Panda1
                    from Kolkata, West Bengal
                    Nov 15, 2019
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                    Address: 721430

                    Dear concern,
                    My name is atanu panda, having a savings account in pnb, heria branch (Branch code-261200). I lost my passbook along with atm card while travelling and visited to bank from last 3 months to get my passbook and atm. I have police report along with all required documents. Everyday they are giving new new excuses, even they don’t sand on their own words. 2 months ago i visited, they told now renovations is going on, come after 2 months. Yesterday (14.11.19) i visited, manger told me to come on 15th before 2 pm. I visited again and manager telling no no i didn’t tell you to come on 15th, today not possible, so come next month. He even doesn’t listen to me properly. So just want to know how much time your bank need to give a passbook to customer.

                    I don’t know what kind services pnb is providing to customers. No doubt, that’s why pnb’s popularity is going down day by day.

                    Thank you very much for this kind gesture.

                    Name - atanu panda
                    Account no - [protected]
                    Email - santu. Atanu. [protected]@gmail.com
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Day before yesterday i had paid my bill by my pnb debit card that was amount RS710 that amount deduct my account but shopkeeper accept payment machine cancel that transaction from my account then i did my payment by cash .i want to cash back my money in my account immidietly
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                      S
                      shashikr
                      from Patna, Bihar
                      Nov 15, 2019
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                      Address: 61A Shanti Bhawan Mission Road At chirki Post pirtand Giridih, 825108

                      I got a refund amount of 1349 through upi on 7th of oct 19, from amazon in my pnb bank account.
                      But the amount haven't reflected in my account yet by the pnb banks. Banks take around 5 business days which completely over.
                      Refund reference no. Is[protected] which is provided by the amazon.
                      My account no - [protected].
                      Ifsc code-punb0108300
                      Branch - chirki, jharkhand-825108
                      Please do the needful at the earliest and provide my refund as soon as possible in my bank account. And take some legal action against the bank.
                      +2 photos
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                        S
                        Sandeep Verma2622
                        from Mumbai, Maharashtra
                        Nov 14, 2019
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                        Hi sir / mam,
                        Sir maine flipkart ki taraf se 2 shoes purchase kiya tha jo ki maine return kar diya tha. Flipkart ne uska refund amount (₹2499 & ₹2499) 21.10.2019 ko credit kar diya jo 28.10.2019 tak mere account main credit hona tha but kuch network ki problem ke karan account main abhi tak credit nahi ho paya hai. Maine flipkart walo se baat ki to unhone chargeback dispute form fill karne ko kaha maine bank ke customer care and pnb branch me contact kiya to unhone mana kar diya. Flipkart walo ne mujhe refence no. Bhi diya hai. Please help me asap.
                        +2 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Nov 15, 2019
                        Updated by Sandeep Verma2622
                        Please resolve my issues asap.
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                          U
                          Unnuullu
                          from Delhi, Delhi
                          Nov 13, 2019
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                          Address: 110095

                          My name is karan negi and i had ordered 2 levis shirt 1 pink 2 black rs 1299 each from amazon on 5-oct-2019 and after i returned this orders due to personal reason nd 3/11/2019 refund initiate amazon initite the amount but the pink shirt amount 1299 i recived on 4/11/2019 to my account but i still did nt get the money of black shirt amount 1299 amazon sent this refrence number[protected] and told me to fill charge dispute form but pnb doesnt have such policy. So please kindly respond to this complaint its very urgent my account no is [protected]
                          Thanka sir/mam
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                            S
                            Sanjayvt88
                            from Aurangabad, Maharashtra
                            Nov 11, 2019
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                            aeps transaction failed

                            Address: 431103

                            R/s/m
                            my name is Jyoti sahebrao gaikwad i have withdraw amount rs 2500 as on 25/10/2019 from IDFC First Bank Micro ATM through Adhar base (ADHAR AEPS SYSTEM) but transaction was faileb but my amount was debit. so i am going to punjab national bank (Kannad, Aurangabad, Maharashtra-431103)branch but bank officers not regeisterd my complaint so there officer not take a complaint so please sir give me guideline.

                            Transaction...
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                            Anshunanu50
                            from Mau Aimma, Uttar Pradesh
                            Nov 11, 2019
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                            My name is anshu kumar lakra and i had ordered a jeans of rs 725 amount in amazon on[protected] and after[protected] i returned this order due to personal reason and on[protected] amazon initiated the amount to my account bt i still didn't get the refund. Amazon sent this reference number[protected] and told me to fill charge dispute form.
                            Thank you
                            +1 photos
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                              S
                              sanjay5015meena
                              from Abhaneri, Rajasthan
                              Nov 9, 2019
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                              Address: Jaipur, Rajasthan, 302020

                              My name is palak wadhwa and i had ordered f&d f210x 2.1 channel multimedia bluetooth speakers of rs. Amount 1599 in amazon on 5 oct 2019 and after 13 oct 2019 i returned this order due to personal reason. And on 14 oct 2019 amazon initiated the amount to my card but i still did'nt get money. Amazon sent this refrence no.[protected] and told me to fill charge dispute form. So please report to this complain it's very urgent.
                              Thankyou sir
                              +1 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              My PNB Account is in Jaipur (DCM Branch) and from the morning I am not able to do any online transaction as I get the error message that the "Your Bank's Server didn't respond, please try again later".

                              Please fix this issue as soon as possible as I am facing this from morning itself and till now the issue hasn't been resolved.
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                                Binod Prajapati
                                from Mumbai, Maharashtra
                                Nov 8, 2019
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                                Address: Village mandar post pipra thana dumaria district gaya bihar, 824206

                                My nam3 sila rani account no [protected] panjab national bank pipra district gaya bihar se 70000 rupya 20/11/2018 ko paisa gayab kiya gaya bank manager se bat karane par 2 /3din chakker katne ke bad bataya ki paisa atm se nikala gaya hai fir likhwa kar fir copy bank me jama kar do paisa mil jayega. Lekin mai fir no.01/19 fir copy bank mw jama kar diya lekin kuchh nahi huaa
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                I made a payment to jabong.com on 3rd nov. but my order is not placed and money is deducted from my bank account.
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                                  Ajashishjha
                                  from Kolkata, West Bengal
                                  Nov 7, 2019
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                                  Resolved

                                  Address: Ashoknagar Park, Kolkata, West Bengal, 700040

                                  Sir I was ordered from amazon on 2 October 2019, and I get delivery 3rd October, due to some problem my order was cancelled and amazon told that you will get your refund, my refund amount is 375, they told that they complete refund on 4 th October. but I still not received my money, amazon provide me transaction reference number, I called bank customer service but they don't respond anything, after that amazon told me fill charge dispute from, so sir I request you please provide my money as soon as possible, my account number is [protected]
                                  Name-ashish kumar jha
                                  Punjab national bank
                                  +4 photos
                                  Jan 7, 2020
                                  Complaint marked as Resolved 
                                  My complain not solve yet
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Nov 07, 2019
                                  Updated by Ajashishjha
                                  Sir I was ordered from amazon on 2 October 2019, and I get delivery 3rd October, due to some problem my order was cancelled and amazon told that you will get your refund, my refund amount is 375, they told that they complete refund on 4 th October. but I still not received my money, amazon provide me transaction reference number, I called bank customer service but they don't respond anything, after that amazon told me fill charge dispute from, so sir I request you please provide my money as soon as possible, my account number is [protected]
                                  Name-ashish kumar jha
                                  Punjab national bank

                                  Jan 07, 2020
                                  Updated by Ajashishjha
                                  I don't get any solution yet why?
                                  I haven't got credit off rs 699 from Amazon and is been more then a month . Reference no is[protected]
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                                    V
                                    vikas bhutyani
                                    from Dehra Dun, Uttarakhand
                                    Nov 7, 2019
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                                    Address: 67 SARNIMAL BAZAR NEAR KOTWALI, Dehradun, Uttarakhand, 248001

                                    Dear sir/madam,

                                    With the above subject we would like to inform you that we have c/c account in punjab national bank, clock tower branch, dehradun.ac no. We are the oldest account holder of the branch.
                                    On monday 30/09/2019 at 6:04 am we received a messege on mobile that our account got debited with rs 49560/- (Forty nine thousand five hundred and sixty rupees only). We had no prior information in this regard by the bank.
                                    Next day we contacted the branch manager and found that it was system generated debit entry which need to get checked.
                                    The reason mentioned in entry was 'processing charges of 15/12/2000'

                                    The branch manager was not able to answer as it was debited by the head office.
                                    Our request to you is to please justify this entry as to how can bank take processing charges of year 2000 in year 2019. (Nineteen years)
                                    As we regularly follow the norms of bank on yearly basis and pay all fee/inventory and charges in time.
                                    This is unjustified and unwanted pressure on client who have taken cc limit (Loan against property). Please instruct bank to reverse the entry.

                                    Please look into the matter as it is unreasonable and unwarranted.

                                    The bank is not responding in this regard.
                                    Vikas
                                    [protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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