Punjab State Power Corporation [PSPCL] Complaints & Reviews

I have deposited amount of Rs. 6000/- on 07/06/2019 vide ref.no. INB/[protected]/Punjab State Electricity B. vide Payment Receipt No. QUTI[protected], but after deduction from Bank account, the transaction shown in your PSPCL App was "Failed".
Further again on dated 09/06/2019, I have deposited Rs. 6000/- vide same application and same is successful.
So you are requested to kindly refund the amount of Rs. 6000/- deposited on 07/06/2019, as same was failed.
The matter is most urgent please.
Yours Truly,
Jagjit Singh
Mob.[protected]

I m residing in Bhagwan Pura abohar. DISTT. Fazilka. Voltage of this locality is always low. Each time we note down the complaint on 1912. They give us the number of Lineman. But the number received never in working order. Please ensure proper voltage to our area. The number provided by the PSPCL should always response to the Coustmer. Otherwise what is the purpose of giving number

It is submitted that I have electric meter No.[protected] in my name situated at Ward No.17, Gali No.4A, Kartar Nagar, Near Pankaj Karyana Store, Amloh Road, Khanna. The electric load is below one kilowatt. I belong to Ramdasia Sikh Caste (Scheduled Caste). I deposited file twice in PSPCL City-II Khanna Office. The file was allotted to Shri Madal Lal J.E. for verification of electric load. During his first visit at my residence in the month of February, 2019, he himself from his own side said that the load is above 1 kw. Second time the file was freshly redeposited in the said office and Madan Lal J.E. again visited my residence in the month of May 2019. He flatly refused to recheck the load and spoken in harsh language that he would not give benefit to Chuhre Chamaar and said that he had no time to verify the load and left the site.. As per law I am entitled for this facility but Shri Madan Lal J.E. is creating hurdle in releasing this facility to me. I request your goodself to please take necessary and strict action against him as per service rules and regulations. Yours faithfully Ranbir Singh s/o Shri Harbans Singh Mobile No.[protected].

Respected sir, there is a lot of problem electricity in our city morinda. There are 8 hours of power cut everyday. Due to which the locals are getting very difficult. Due to lack of electricity, water supply is also stopped. Children are bad because of the heat. Everyday, many hours are cut. I request you to cut the power cut. Thanks to the city's full power to the citizens...

Hi
This is pooja from Mata Gujri nagar behind gurudwara sheeshganj sahib. We dont have any power supply in this area continuously from last 4 days.we heard that this is bcoz of storm few days back and there are some areas where supply is resumed but not in our area only.you plz see the matter and inform us when powers supply will be resumed in this area.it is very very hot and YOU can understand our situation plz resolve the problem and resume the supply.

I am writing this in the continuation of the problems that i had to face due to poor service provided by the lineman from the electricity board with reference to the complaint number: 14632398

There is electric power cut since yesterday night which due to which we all have to face huge problems.

The complaint was raised to pspcl in the morning and one lineman was assigned to solve the issue. As suggested by a representative from pspcl, i called the lineman in the morning and he conveyed that the issue will be resolved in the next half hour.

As you know, the peak summer time is going on and without electricity, spending even bit of time is challenging, but as suggested by assigned lineman, i waited for more than 2 hours but no revert came from the lineman.

Finally, after huge frustration, i called lineman asking about the status of my complaint and i was very disappointed by the reaction i received from the lineman. He was very rude in speaking and state “i am not the responsible person now, call someone else ”. He further added that “i came to check but couldn’t find the cause for the power cut but in reality, i am waiting since morning and no one came to check the issue”.

Being the responsible citizen and consumer from pspcl, i urge you to take the necessary action regarding my complaint against line man’s unprofessional and rude behavior.

I hope to have quicker feedback from you.

Ps: the power issue is still not been resolved.

Hi, my name is ranjodh singh from ludhiana area near dehlon, rurka.
We all people's of town facing really big problem because from tree days electricity does not come properly.
Only 3-4 hours power will come in a whole day. So, please help us. Our child are so small they face another problem like fever or other because of summers so please solve this problem.
Your faithful

H. No 27-c ansal enclave bhamia road ludhiana. No electricity in our house since 5 hours. I registered a complaint no 14571917. They gave the no. Of gurmeet chand ph no [protected]. He said that it is not my duty to solve this problem. He said that we should ask our society pradhan to repair d electricity. When we pay d bill to electricity board. It is your duty. Kindly solve this problem.

Dear concern,

I have received my pspcl bill for account no-z74zr401262x on 08/05/2019 with amount rs. 20, 360/- again bill is showing old meter reading 406 and new meter reading is 924, by this calculation we have consumed 518 units only but in received bill current consumption unit is showing as 1438. And on asking for the reason they are saying that your meter is dead. How could a dead meter can reflect change in meter readings and also our meter is changed 4 months back only. I have complaint in march also but no revert.
I have purchased this flat in january 18 in resale, then after that the flat was locked till august 2018, as i was on maternity leave at my in laws house, when we come to this home and give application for transfer of meter then we received the first pspcl bill of rs. 22, 150/- on 28/11/2018 with the explanation that our meter is dead. Although i am working women and in whole day only one fan and tv is used at my home by my old parents.
When we have applied for new meter there was shortage of the same in pspcl zirakpur office and we were explained by the pspcl representative that if meter is dead you will get atleast three bills of average, i don't know the meaning of average bill but to me it means that we will receive bill on higher ends.
And then we get bills of rs. 10, 140/- on 12-nov-2018, rs. 17, 100/- on 5/01/2019, rs.1 2, 930/- on 09/03/2019 and now rs. 20360/- on 08/05/2019. We have received such high bills in winters also, although my meter is changed 2 months back still we have received this much high bill.
We are middle class family with earning of rs.50, 000/ per month, and how can we bear all these stupid things, on receipt of every bill we have to rush to pspcl office and they deduct some amount, we are really harassed by this, we have to pay emis of home, my baby is only one year old and it is not possible for me to go to pspcl office as my working hours are 10 to 6 pm, my husband is also out of state because of his job.
Kindly get it checked and revert at earliest, we are only family of 3 living in this 2 bhk flat, we are not running a factory.
This much high bill is really a issue of concern for our family budget.
Kindly help us.

Regards,
Priyanka rana
[protected]
Zirakpur,
Sas nagar,
Punjab.

Today evening time Ajitwal village electricity is cut and 10pm light come but my area transform face is cut or more homes light cut. Am calling helpline number in pspcl but not answering one person my call received or ans is in villages do not any person to night duty. Pspcl service is 24/7 but but that is not true pspcl service in village only 9am 7pm why? Why do night any person to night am paying bill but electricity night service very bad

No body had taken it seriously... Very shameful role played by the department. 1912 is just to make us fool. We have been facing this problem from many days now it is just unbearable we need a solution to this problem your department is not serious towards their work. The area is balagna road, dasuya.
We need a solution we don't want to face this problem in our coming summer days because it is really hot here
We need to sleep and go to our respective work. You may resolve our problem

Thanks
Karanveer singh

This is gurkiran kaur from basant avenue ludhiana.. We don't have electricity in our house from 10a. M of 28th may and we called to 1912 they said by 5.30 electricty will come after that we wait and now from 12 in the night we are complaining to our nearby office but the person incharge i. E line man gurmukh is of ludhiana is so rude and careless.. He said give me ladder first only then i can repair.. What is this nonsense?? You dont have equipments with them?? Nd the person on duty is arguing with my father on phone in a rude tone. This is a serious issue nd we are not going to shut our mouth, still its going to be 5am of 29th may nd we dont get electricity. Poor authority and work

Dear respected sir my self advocate chamandeep singh ubhi from ahmedgarh and i live in ahmedgarh before the 2 or 3 day ago but they not completed our work and says to my conversation to incomplete or ignored in cause of the electrician wire is side my area and i requested to this wire is side to other side but they not to do this work incomplete your 1912 is call they ask to one question again and again they ignored but sir i hope you will do this work complete earlier i am ensure you consideration in my complaint and earlier solve the solution the problem thanku

There was very low supply of electricity in amritsar know to be a holy city. The name of holy city just in for books not for their values. Electricity problems occurs repeated and no action taken to overcome this.in other states the electricity prices are very low as compared to punjab. Still charging higher price and no power make the amritsar a poor city. And no any political leaders come to solve this because they are having facilities which other people doesn't. They have no any personal issue with this situation. They come for vote and said bla bla bla that they do.

Dear Sr. Concern Personnels,

Kindly look into the matter as I have already complaint about the Lots of lose wires in front of my house, CIN : U40109PB2010SGC033813, A/c No. : [protected].

Complaint Ref. # 13874282 done on dated 19/04/19 telephonically, which were resolved from the local back end service team of PSPCL, Model Town, Ludhiana, when I revert with the unsatisfactory response then the team contacted me & transfer the complaint to Mr. Ranjit a J.E., deputed at PSPCL, Model Town, Ludhiana his contact no. is [protected] & marked resolved again on 20/04/19 screenshot is attached for your reference.

But when I spoke him he said I'll send my team mate for the needful call me after 5:00 PM my duty starts from there. I called him at around 6:40 PM the same day then he replied we'll do the needful for only Electricity Wires which are in front of your house I said no Issues please do that & favour us. Atlast, he replied I'll send the line man tomorrow because today is too late, I acknowledged.

Then I waited for next 2 days no body turned up then again I called him he said I sending the concerned person but nobody turned up till date.

I am attaching the images of lose wires which are in front of my House No. 88 G, Shaheed Bhagat Singh Nagar, Ludhiana - 141013, which is very risky for us, If some tragedy happens are you responsible.

Looking for an earliest response else has to escalate this matter to Ombudsman, Electricity Board, Mohali, Punjab.

Thanks & Regards

Sir please help me. I belong to a poor family. Now we are to member in family. Nobody can help me. I live in mandi gobindgarh. I already pay electricity bill when meter is register my brother name. After my brother went to mohali after that we r complete bill my brother s name n closed it. N new meter is applied to my mother name is sita devi. Some months we didnt pay electricity bills. Becoz. My mother and brother admitted from 3 month in chandigarh sec 32 government hospital for a serious accident case. Sometimes i cant arrange money for that bills. They take meter n cut electricity bill. I didn't have arrange money. After that i lost everything becoz the reason is serious accident. So we decide to sale house. N before sale house i went to bijli board and clear all bills. Now a days i came to register new meter in new home becoz we sold a old house. N cleared all bill which register is my mother name is sita devi. When we r in office i dont knows his name. Bt is this sdo of mandi gobindgarh. He told me to clear u r old bills. Then i say which bill. If i i didn't cleared oldd bill then how can you add new meter which called sita devi's name. Then how to say pending bills of my brother yadwinder singh 's bill in same house which u say ur bro bill is pending. Then howcan we use use ur electricity with my mothers name. I already paid 40000 my brothers bill in 2014. We shifted in new house. We forget to find clear bill's identity.. Becoz 5 years back sometime we crush old paper in years. Please tell me what can i do. How to help myself. I already lost everything. They told first clear pending bill afterthat u can apply new meter connection for new house. N say u have to pay total 50000 + incentive. What can i do. Sir please try to understand me. I[censored] cant help me then just one thing left for me suicide. My name is tejwinder [protected]

Punjab state power corporation ltd. (Pspcl) electricity bill payment
State: punjab
Account number: [protected]
Provider: punjab state power corporation ltd. (Pspcl)
Bbps reference number: bd01caad9na2
Fetched bill:
Customer name: ashok kumar
Bill amount: 6640.00
Bill date:
Due date:[protected]

Paid the bill dated monday, 13 may, 2019 7:59:57 pm ist of rs 6640 but still th and the bbps reference number: bd01caad9na2 is generated by amazon. The receipt is not yet updated in the website of pspcl.

Respected sir,
Sir i m advocate, residing in village issapur rouni. Sir i hv complaint many times regarding setting of meters and "kundi" connection in our locality.in our locality there are many culprits who are using the "kundi" connection and adjusted there meters for less bills. They providing loss to both punjab government and us, as there kundi connection always lead to low voltage and power tripp off problem every day.
Sir kindlly look into the matter and help us

Hello sir humare village panjore mein ek ghar mein free bijli wala meter laga huya hea par sir unho ne ush metter par a. C lagaya huya hea free metter ka load hota hea 1 kw but unho ne 1.50 tn ka ac lagawaya huya hea aap ja kar plzzz check karwaye jinho ne a. C lagwaya huya un ka address
Naresh kumar
S/o mohan lal
Mother name
Vimla devi
Brother name
Surinder kumar
Village panjore / sujanpur /pathankot

Hello,

I have received my bills as follows:

21st feb 2018- 840 bill reading, 50 days, rs 6550
20th aug 2018-2 meter reading, 145 days, rs 1120
20th feb 2019-2 meter reading, 145 days, rs 1760
20th apr 2019-840 bill reading, 50 days, rs 6930

Now when your line men has checked the reading, it is coming as 1480 then how are were you building my bills earlier. Now please help to generate exact bill.

Please help.

Regards,
Nitin nanchahal
+91 [protected]