Punjab State Power Corporation [PSPCL] Complaints & Reviews

Hello sir i got your no. Through pspcl website as a complaint no.
So my issue is that my account no. Y44sp150302p
Got bill of 4470 which is much more than expected for 299 unit consumption, as per previous per unit rate it should be under 3200, so plz clear me is a per unit rate increases or some fine added to my account, and if yes then how much precentage and current per unit rate,, plz reply fast as possible thanks

Dear sir/madam,

My electricity bill is calculated worng!!

I am private worker and i have visit to pspcl kharar office 4-5 time but every time bill correction counter employee told that your electricity bill is genuine so pay full amount in one short but i have re-calculated and they have sent duplicate bill which we have already deposited.

We have received bill in october 2018 rs. 2640 period from 15 may 2018 to 19 sep 2018 period of bill 56 days and total units are 147 and bill amount is rs. 2640. I have deposited the amount in billing period but after some time i have again received same bill of 15 may 2018 to 20 nov 2018 period of bill 189 days and total units are 2888 and bill amount is rs. 21360.

I have request you to please review my bill summary as attached and resolve my issue as soon as possible because pspcl counter employee behabe very wrodly says this is genuine bill so pay full bill as soon as possible. Then i have requsted pay in break but he/she not agree and advised amount rs. 30200/- you pay in one short but it is also not possible to pay one year bill in one short.

Thank you,
Meena kumari
Electricity bill of [protected]
Chajju majra colony

I have just paid electricity bill of rs. 1630 for consumer number: [protected], payment got deducted from my account but it showed payment is failed. I request you to please refund the amount if not successfully paid.
Amount was paid on 29th march 2019 through icici phone banking.
In statement it is being shown that amount is debited from account.

Dear sir/madam,
This is for your kind information that public grievance portal at http://www.publicgrievancepb.gov.in is not not working properly. While lodging any grievance/complaint on this portal, there is an option of filling code received at mobile phone, but not any code at any time is received at mobile phone even after pressing/clicking the corresponding button several times. This problem has been faced since so many weeks. You are requested to resolve the issue at the earliest please.

Hi,

Account [protected]

I am being charged for almost rs 19000 as sundry charges. We are just a rentees here. We want to why are we getting charged here?

We paid all bills on time. We have receipts for all previous bills. I don't know how to divide such amounts among the rentees and i don't even think anybody will be able to pay the same.

Please advise asap before the we get penalized more on this.

Hoping for a positive response.

Owner: manjot[protected]
Rentee: ashwani [protected]

Myself jatin verma resident of h, no 46 jyoti nagar, jalandhar, bearing account number [protected] consumer number j72mt450849n.
Received bill for the period 20/1/2019 to 24/03/2019 of rs 35430, according to our consumption the amount of bill is too high as per our routine usage. For the first time in my life i received the bill which seems to be wrong and unjustified and i am complaining for the same.
You are requested to please investigate the issue and solve our concern as early as possible.
I belong to a middle class family the amount i received is very high and i am sure that there is some fault at your end, might be the meter installed at our residence has some fault (Wrong bill generated).

Waiting for your positive reply

Thanks and regards
Jatin verma
[protected]
[protected]

Hi,
I, raj kumar, residence at k. S. Colony new subash nagar ludhiana-141001.

My bill id is [protected], from last 9 - 10 months we haven’t received our electricity bill, we tried to contact on customer care at 1912 and visit in electricity office a lot but no one guided how to proceed further to resolution.

Please contact me to the following mobile number for more information on the problem

Mobile = [protected]

Looking for resolution as soon as possible.

Respected sir, i want to draw a complaint against the household who belongs to a "general category" but they have their meter registration on the name of the father of their daughter-in law who belongs to a "sc category"... Due to this, they get free electricity at very less cost. As a result, they make misuse of the govt facilities. So, i'm requesting to you that please check their meter's registration. Their house number is :- 76 in the village:- ghullu majra, distt. Fatehgarh sahib, tehsil. Amloh, post office. Narraingarh, punjab.
Thanking you.

Dear Sir/Madam,

My Electricity Bill is calculated worng!!

I am private worker and I have visit to PSPCL Kharar Office 4-5 time but every time Bill correction counter Employee told that your electricity Bill is genuine so pay full amount in one short but I have re-calculated and they have sent duplicate bill which we have already deposited.

We have received bill in October 2018 Rs. 2640 period from 15 May 2018 to 19 Sep 2018 Period of Bill 56 days and total units are 147 and bill amount is Rs. 2640. I have deposited the amount in billing period but after some time I have again received same bill of 15 May 2018 to 20 Nov 2018 Period of Bill 189 days and total units are 2888 and bill amount is Rs. 21360.

I have request you to please review my bill summary as attached and resolve my issue as soon as possible because PSPCL counter employee behabe very wrodly says this is genuine bill so pay full bill as soon as possible.Then I have requsted pay in break but he/she not agree and advised Amount Rs. 30200/- you pay in one short but it is also not possible to pay one year bill in one short.

Thank you,
Meena Kumari
Electricity Bill Of [protected]
Chajju Majra Colony
Mobile [protected]

Res sir mera pind satia walla diss ferozepur cantt sir pind satia walla to 24 ghanta line bhar ghara nu aundi a jo ki kanak da vich di aundi a line to 100 meter dori ta colony ha jo approved ni iss kar ka jo colony vich ghar ban raha na sarra iss line to kundi lounda na sir kanak pakkan nu tiyar a kal nu koi sapark ho ja kon jumavar hova ga is da koi hal kitta java assi line man ferozepur nu kiha oh kahnda mera vass ni hor kitta complaint karo is lai asi complaint kar raha a sir kerpa koi hal kitta java

I live in granthi bagh ropar. Our electricity bill of march 2019 was founded by one of our neighbour in street. Its such a irresponsible behaviour shown by local employees. They should place it in letter box and should ring the bell. It could be a great hassle for someone if the bill goes misplace because of the mistake of employee. So please ask them to place the bill properly.

Dear concern,
We have received our pspcl bill today for account number z74zr401262x and we have consumed 241 units only but the bill raised is of rs.12738. Some sop charges and current year arrear is of rs. 9832/-
It has been 8 months we are regularly getting such high bills, although we are only 2 persons at home and are working.
Every time we have to go to pspcl office for rectifications and they waive off some amount, kindly get it checked and rectify the bill amount.
As it is very big amount for an average salaried class family.
Kindly get it checked at priority we have complaint regarding this earlier also but we don't get any revert.

Regards,
Manoj sharma

Hi. I tried to make a payment through pspcl of rs 50, 000.

Payment got debited from my bank account but when transaction page returned to pspcl website, it produced a fault saying "due to technical activities payments from 2315 hrs to 0015 hrs are not possible."

I request you to kindly refund the amount.

I have attached picture of my bank account details and an error message on pspcl.

Pspcl account number: a42ms420124l
Account name: blaze indutries
Payment deducted: 50, 000
Registered mobile number: [protected]
Email id: [protected]@outlook.com

Greetings of the day
I submitted a complaint today 5pm. But there is no response for the complaint. My complain't number is till now here no lineman is came. We fedup calling one to another number but every person whosoever he is a j. E doesn't took any action please do something regarding our problem which is regular from three days. We are waiting for your response
Thankyou

Dear sir,
I have received my current bill for rs. 56590/- which includes sundry charges of rs. 54497/-. My all previous bills have been paid and nothing is over due. I am failed to understand what are these charges for. Please look into this matter and send me the correct bill.

Your earliest reponse in this matter will be highly appreciated.

Shelly
H. No. 113, vip enclave, vip colony, vip road zirakpur
Pspcl a/c no: z74gt744936p

Meter no 577
A/c number h12ad460577x

Dear sir/ madam,

I am parminder kaur, d/o of the late s. Amrik singh s/o late harbax singh village kotli bawa dass, district hoshiarpur. I am writing to you concerning the electrical bill sent to my late father for meter number 577 account number h12ad460577x, sub division name and code bhogpur 11-h12. We have had the above stated meter on this property for last 20 years but this meter has never been in use for electricity supply. The purpose of the meter was to establish joint property ownership with our uncles and the property has never been occupied for the last 20 years. The last bill you have sent us shows usage and money owing for this meter. Please can you check the past twenty years of bills as the as the property has never been in use nor is the property habitable. So we are very confused as to the money owing and would appreciate this matter being cleared up. Please investigate. Thanking you in advance.

Yours sincerely,
Parminder kaur

Manu. [protected]@gmail.com

Customer id z74gt740261h, meter no. 11331
I am getting excess bill due to default meter for the past 3 months. I have visited the office multiple times and was advise that someone will visit our flat soon as the requested has been noted for changing the meter.
The bill appears to be from last year reading as we moved in the apartment in the month of august 2018. First two months the bill was in negative and then we paid from rs. 459/ – to rs. 836/-. I visited today (28th feb) again to check & discuss about the high bill, but i was sent from one person to another to talk. I was holding my baby and was move from one room to another yet no help. I requested to submit an application but they denied. I spoke to jintendar, balwinder and the accountant. They were not helpful at all. I was advise to wait for another 5-10 days in order to get the meter changed. I asked them to see the application along with the attached bill which i paid but still it was added again. Also, i was asked to pay the full bill of 22500 without my fault.
I request you to please look into this matter seriously and send your person to check and change the meter as we can’t afford to pay such high bill being a tenant.
I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest.
Waiting for your immediate action.
Thanking you,
Sushma sarkar
[protected]

Myself Jagdish Kumar Singla, would like to bring to your notice regarding my domestic electric metre as under :-

1. Electric metre ( Load : 10.98- Domestic), Account No. Z74GT742414A
2. Address: House No. 104, Tower No. 4A, Royale Estate, Zirakpur -140603
3. Last month for the period 19.12.18 to 17.01.19, electric bill showed both old & new reading as 8616 & 8693 respectively i.e consumption of 77 units and bill amount was Rs 680, which was paid on line in time.
4. This month for the period 17.01.19 to 16.02.19, electric bill showed only old reading as 8693 & no new reading is shown but consumption of 62 units have been shown with bill amount was Rs 830, which is to be paid by 26.02.19, which i will pay in time.
5. Since no new reading as on 16.02.19 was shown, i got suspicious & checked the electric metre which was not showing any light. A few days earlier, when i checked it, it was OK.
6. I visited the office of SDO near Patiala chowk, Zirakpur & showed them the electric bill. In the Metre status, it is written as D, the office staff told me the metre has gone defective & asked me to lodge complaint on line for replacement of metre. Therefore, request for early replacement of meter .

Current & last month bills are enclosed.

Thanking you.
Jagdish Kumar Singla

Dear sir,

This complaint is regarding taken incorrect meter reading (House no 90 a, motia citi, behind best price, zirakpur, punjab, meter a/c no: z74bs312338y). I am facing this problem since last 4 months, as i had visited your office at zirakpur last week and explained them about this problem, they were asking that it will be correct in your new bill but still it is not resolve as i received the latest bill 2 days back it had taken again incorrect reading.

As per bill the reading is 3210 which is not actual because it is k vah, as per my knowledge meter reading should be in kwh which is approx 2690.

I had already paid the bill because i got charges in every bill cycle.

There is a big gap in both readings.

Request you to please solve this problem as soon as possible and adjust my amount in next bill cycle.

Thanks.

Specious units consumed disparity of two meters and billing
1 message
_
Intu k ghuman sun, feb 17, 2019 at 8:02 pm
To: [protected]@gmail.com, [protected]@yahoo.com

Kind attn: punjab state power corporation limited regd. Office: pseb h. O, the mall, patiala office of chief engineer/commercial (Dy. Chief engineer/billing) (E-mail [protected]@yahoo.com)

Dated: 17. Feb.2019
Sub division : code 4272 (East commercial)
Consumer nbr : p12mf021111l & (P12mf020351w)
Contract nbr ac: [protected] (Baljinder kaur) & [protected] (Baljinder kaur)
Add: malwa colony, white house 9 stadium road)

Sub: specious units consumed disparity of two meters and billing

Dear sirs,
This is to bring the following discrepancy for review and verification check with regards to my electric bills dated 7. Feb.2019,

Aa) 1st meter: - contract nbr ac: [protected], consumer nbr : p12mf021111l (Baljinder kaur)
I) consumption for period 7. Dec.2018 to 7. Feb.2019 ie 62 days reflected as 2519 units billing in attached (A-1 -7. Feb.2019) amount rs 22310/-
This 2519 units (I. E. 40.63 units per day) consumption for 62 days, is far above& unjust considering average consumption history for previous 12 months period.

Ii) consumption history for previous 12 month period being as
Mar-18 /2845 units, aug-18 / 1564 units, oct-18 /975 units & dec-18 / 489 units as reflected in attached (A-2 -7. Dec.2018) bill dated 7. Dec.2018

Bb) 2nd meter:- contract nbr ac: [protected], consumer nbr : (P12mf020351w) (Baljinder kaur) (Tenants residing)
I) consumption for period 5. Dec.2018 to 7. Feb.2019 ie 64 days reflected as only 9 units & billing in attached (B-1 -7. Feb.2019) amount rs 590/-

Here it is to note that tenants were fully residing in this period of 64 days and utility of electricity was availed by them throughout and yet only 9 unit’s consumptions?

This 9 units (I. E. 0.14 units per day) consumption for 64 days period, is far below and unjust considering average consumption history for previous 12 months period.

Ii) consumption history for previous 12 month period being as
Mar-18 /600 units, aug-18 / 2483 units, oct-18 1493 units & dec-18 / 780 - units as reflected in attached (B-2 -5. Dec.2018) bill dated 5. Dec.2018

I am at loss to understand and accept this discrepancy.

I request that this be checked, investigated & resolved for any reading error or any meter malfunction or any other defect that has resulted in such units consumption & billing disparity which is absolutely unjust.

I further request to challenge the both electric meters that are reflection unrealistic disparity.

Your guidance, cooperation and assistance highly appreciated to resolve this billing disparity.


Thanking you,

- sd —
Mr. Baljinder kaur
White house 9 stadium road
Patiala
Cell nbr:[protected]


Nb: above is for your information and further necessary action, please. S/d er-in-chief/commercial, pspcl, patiala.
Cc as necessitated from your end: 1. Dy. Ce to director/d, pspcl, patiala. 2. Se to director/commercial, pspcl, patiala. 3. Dy. Ce/regulation, pspcl, patiala. 4. All dy. Ces/ses/ds

4 attachments
A-1 -7. Feb.2019. Pdf
98k
A-2 -7. Dec.2018. Pdf
125k
B-1 -7. Feb.2019. Pdf
95k
B-2 -5. Dec.2018. Pdf
122k