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Punjab State Power Corporation [PSPCL] Complaints & Reviews

www.pspcl.in

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Updated: Aug 24, 2025

Complaints 2075

Resolved

132

Unresolved

1943

Bad 😕 It seems that Punjab State Power Corporation [PSPCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Punjab State Power Corporation [PSPCL] reviews & complaints page 39

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Address: Mohali, Punjab, 140301

Dear concern

Our account no. Is [protected] on the name of vijay luxmi, i just want to confirm you that from last one year we got regular electricity bill and we pay amount as per bill received, but last month we received a bill of amount around 50900/-, that is very shockable for us, as we don't have any pendency of earlier bill.

For this concern we visited our kharar electricity office many times in last week so that we found the error but no one is able to gave a satisfactory answer, and asking us to pay the amount of bill received.

But how it is possible to pay some big amount which is not a monthly income of whole family.

Please check the details of above mentioned account and sort out the issue.

Looking for your quick response and action.

Regards,

Sahil

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Address: Fazilka, Punjab, 152123

I appeal to you department dept. Of electricity, fazilka, whatever lineman works, their duty time demands money during any fault. This is why the farmer has to pay for the money. Please take care of the corrupt enterprise. I hope one day punjab will be free of corruption. Corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption corruption

Aug 09, 2018

Updated by Gurpreet Singh Rai I appeal to you Department Dept. of Electricity, Fazilka, whatever lineman works, their duty time demands money during any fault. This is why the farmer has to pay for the money. Please take care of the corrupt enterprise. I hope one Day Punjab will be free of corruption

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Address: Sangrur, Punjab, 148028

Hi dear mam/sir.
I'm GURMUKH SINGH FORM RAVIDASSPURA TIBBI BASTI SUNAM.
148028
My contact number is+91 [protected].

I want to complain my meter reader . Who going is there for print out bill . I think he is crazy Don't know anything about meter reading. Really I'm so much angry. But I'm no using bad word. Please you take action they reader.
Because I'm checking my electric bill there I cannot find metter reading. And what date to until what date I pay bill. Just there writing only energy charge.
THANKS.

+3 photos

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I had paid bill amount of rs.29110/ on 4/5/2018 through internet banking. I got reciept also. But second time the same bill amount is showing i asked in the bank they said your transaction is successful and when i went pspcl office they said your bill has not paid. Then where my deducted money went and i if my transaction has failed then i should receive refund amount but i didn't receive refund amount. The deatils are like this:- consumer name:-pupu ram
Ac. No:-[protected] amount paid:-29110/ on 4/5/2018 at 10:11am.
Please do the needful.

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Address: Fazilka, Punjab, 152024

Nrs account no. [protected] of telephone exchange jalalabad, every month bill is generated late than its issue date. And bill issue date is fed 5-6 days back. Even bill is available online only after 10 th day of the month. It results only 3-4 days to remaining to pay the bill. Even in this month bill is neither generated nor available online. Local pspcl office saying bill not yet generated. Kindly arrange to provide electric bill with at least 8-9 days before pay by date.

Aug 8, 2018

Complaint marked as Resolved

Sir, There are many solutions like: 1. Generate Electric bill with current issue date and put it online on same day. 2. Generate Electric bill with advance issue date and put it online on or before issue date. 3. Increase no. of days between issue date and due date, say 20 days period as domestic customers gets. Kindly consider as per feasiblity and provide solution. Thanks

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Address: Jalandhar, Punjab, 144008

Hello sir Mera account number [protected] hai. Meri shop Jo last 4 saal s band hai us ka non consumption bill 100/110 aata tha is baar b metre reading zero hai but bill amount 890 banaa di. Just n bill banya usko bola to keht office s ja k r thik karwya office Gaya to waha kio sunta hi nhi. Electricity office chik chik house Adarsh nagar m hai.
Kio b nhi sunta pls suggest
I am professionally Advocate. Otherwise other option is court .
Maine phale b bahut baar complaint ki hai us ka b much nhi bana .

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S

sandeepsingh11

from Patiala, Punjab

Aug 8, 2018

Power ne bahut dukhi kr rakha h 3-3 ghante bijli nhi aati h. Adhi raat ko chali jaati h. Daily 10 bjne ke baad poori raat nhi aati h. Bahut se no. try kiye pspcl walon ke lekin sabhi busy hote hain ya band hote hain.

P

Pammi kainth

from Firozpur, Punjab

Aug 8, 2018

No Power since 1930 hrs today.Pl lodge complaint and restore power at earliest.
Address-Parminder Singh Kaint, H. No.-17-C, New Pratap Nagar, Amritsar, Under Power Station Mall Mandi.

Pammi kainth's reply, Aug 2, 2018

Power Supply not yet restored.

S

Shailendra Singh Dinkar

from Anandpur Sahib, Punjab

Aug 8, 2018

Sir
Powe supply is not available at BSNL Telephone Exchange Naya Nangal in District Ropar. Kindly please restore supply
on priority basis as this is matter to maintain telephone service in Naya Nangal.
JTO Nangal
Shailendra Singh
M. No. [protected]

G

Gulwinder Singh Saib

from Doraha, Punjab

Aug 8, 2018

My meter was installed on 12/04/2018. Account no is[protected] in the name of Gulwinder singh. The account is not showing online on you website.

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Address: 144005

I have recieved pspcl bill of account no [protected] in the name of kunal. This bill is of time period 03/07/2018 to 26/07/2018 (Only 23 days). The power consumption mentioned of the above time period on the bill is 1665 units. The amount payable on bill is 14070 rs.
It is not possible to consume 1665 units in 23 days. So please check and correct this bill. [protected]

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Address: 144008

Website: PSPCL.IN

आदरनीय
मेरे घर न: 297, फृयेंद्स कलोन्नी, लेन न:3, मक़्सुदां, जालंधर ! के कॉर्नर मे PSPCL का पोल है जो की घर के बहुत नजदीक है उस पर फास्त्वे केबल ओर ब एस एन एल ओर स्ट्रीट लाईट की तारो का बहुत जाल बीछा हुआ है
अगर केबल ओपरेटर को कहते है तो वो कहता है के आप मेरा क्या करर्लोगे अगर तारे ना हटाओ तो इस लिये मे आप से निवेदन कर्ता हू की इस पोल से बच्चो ओर बाकी लोगो को बहुत खतरा है इस पोल को अपने सही जगह पर लगाया जाये धन्यवाद सहित
Harcharan singh

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Sir, my electricity bill a/c no. Is [protected]. I have not received bill this time (From 16 may to 15 july) nor i have received any sms or e-mail this time. Please look into the matter and issue me bill. My contact number : [protected], and address is h. No.4649, sector 125, new sunny enclave, kaharar, sas nagar (Mohali) and my e-mail id is : [protected]@gmail.com

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House meter got burnt on may 2018. I went to pspcl kharar branch for complaint on next day 17.05.2018. As per the instructions received, i lodged the complaint. They provided me the receipt with the assurance that person will visit to direct the wires for the time being and then proper installation will be done. Meter is direct since then, no one visited to repair the meter. I have called many times in the branch with complaint number. Recently i got the bill with the figure of 3610/- even when no one is living here regularly. On what basis you are charging the electricity bill without readings. Can you please expedite the issue and assign one responsible person to get this query resolved. I paid rs 520/- for the same, below is the receipt details

Dear shakshi. Your service request ref no 10330051 has been registered at[protected]:52:10. Staff with [protected] has been assigned to resolve your service request - ds divn. Kharar

I need my house meter repair asap and want the proof how they calculated the bill for the month of may to july
Looking forward for the positive response

Thanks

Aug 07, 2018

Updated by Sakshi31 Consumer no R67MF396177X
Contract no [protected]
House meter got burnt on may 2018. I went to pspcl kharar branch for complaint on next day 17.05.2018. As per the instructions received, i lodged the complaint. They provided me the receipt with the assurance that person will visit to direct the wires for the time being and then proper Installation will be done. Meter is direct since then, no one visited to repair the meter. I have called many times in the branch with complaint number. Recently i got the bill with the figure of 3610/- even when no one is living here regularly. On what basis you are charging the electricity bill without readings. Can you please expedite the issue and assign one responsible person to get this query resolved.i paid rs 520/- for the same, below is the receipt details

Dear SHAKSHI. your service request ref no 10330051 has been registered at[protected]:52:10. Staff with [protected] has been assigned to resolve your service request - DS DIVN. KHARAR

I need my house meter repair asap and want the proof how they calculated the bill for the month of may to july
Looking forward for the positive response

Thanks

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Website: wrong bill amt.

Sir the above said account no in name of kabir singh jaswal 123/3, mannat floor shivjot enclave. The detail of bilss is given below:-

Bill no. Date issued op reading clo reading amt

1117018d[protected]/04/[protected]

6528118g[protected]/07/[protected]

The current is correct is correct on dt 27/07/18 is renning in meter. Sir we have paid the amt rs.2680-on dated 16.04.18 vide receipt no.[protected].

The bill should be will come in extra amt deposited. But the department repeat the same amt again. I have put the problem in the front of relatited

Office but my problem has been not solve till now. So i request you to help
Me to solve the problem and give me the correct bill. Please do some needful and oblige.

Thanking you.
Kabir singh jaswal
123/3, mannat floors shivjot enclave kharar punjab
Contract no.[protected]

Phone no. [protected]
Email:- kabir. [protected]@gmail.com

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B

Bhagat sita ram bhajan mandli jalbhe

from Mohali, Punjab

Aug 7, 2018

This is request that we try 1912 helpline number but they pick and trying to be fool o[censored]s by not talking on phone and moreover light would not come at my area sham chaurasi Hoshiarpur punjab india kindly request please give us proper guidance that we believe in your fulfillment thank you

Regards onkarjit

Bhagat sita ram bhajan mandli jalbhe's reply, Jul 30, 2018

We are really very fed up from your helpline facility never pick our calls and make us fool

Bhagat sita ram bhajan mandli jalbhe's reply, Jul 30, 2018

Light does not come yet here mosquitoes bite our whole family and we don't do anything 👎👎

H

HMkhokhar

from Faridkot, Punjab

Aug 8, 2018

In our school meter of account no B53KH310353Y is running slow.Please rectify our problem.WE have attached a copy of the complaint with it.

correction in bill according to reading contract account no.3003343670 - Comment #3178647 - Image #0

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Address: Gurdaspur, Punjab, 143505

Hello sir
My account number [protected]. Mohit kaura. Urban agar batala city
My last bill payment unit[protected],[protected],[protected] units. All last 3 cycles are clear. But now latest bill. Units starts from 8165. But unfortunately it's start 7835.
Latest bill starts from[protected]units. Why i don't understand. 330 units extra current bill. Hope u will resolve my problem soon.
Bill photo attached.
Thanks.

+1 photos

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A

Aaryan Hawk

from Hoshiarpur, Punjab

Aug 7, 2018

We have continue problem of High low electricity. Appliances burnt. All time in midnight we go n pick up yr ppl. It doesnt last more than 1 day. How to manage this problem ?? A lot of complaints since 3 months
Rajesh Shingari
218 Street Upplan.
Guru Bazar
Amritsar
Ph [protected]

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Address: Gurdaspur, Punjab

My account no is [protected], Navroop nagar batala. In aug 18 pspcl give bill of amount 9909/- even pspcl employ told that our meter display not eorking then how he will calculate total unit 1215 for a period of 2 month. Its duty of pspcl employees to check the meter is working or not because meter installed outside the house not inside. Please register my complaint and take action against Pspcl employees for neglecting their duties and reduce my bill

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P

Pashveen sahni

from Patiala, Punjab

Aug 6, 2018

Bill payment submited on 27 july 2018 through amazon online payment.
Receipt is generated but payment not credit to pspcl.
I attached the receipt

meter display not working and they give huge bill - Comment #3175979 - Image #0

K

Krishna87604

from Patiala, Punjab

Aug 7, 2018

Power one face down your side please solve it problem

Krishna87604's reply, Aug 1, 2018

Sir I have complaint most of time but not solve problem in your side so please solve it my problem urgently. Otherwise I face many of loss like electric hardware product spark or heavy accident.. solve it now

S

s p singh saini

from Kotkapura, Punjab

Aug 7, 2018

I paid bill for A/C No [protected] belong to the name of Daljit Kaur and its amount of Rs 401 has been deducted from my account but receipt is not showing .So please me receipt or refund amount of rs 401 so that I can pay it again.

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Address: Chandigarh, Punjab, 160059

Website: Pspcl

This is in reference to electricity bill account no.[protected]. We are sent a electricity bill for may month for 3100 which is not showing online.. Also in all previous months the unit consumption is not more than 180 units a month and for may appreciated bill has been sent to us with 400 units in single month. We dont have ac. Its a small one room set with a fan fridge and tv. We are not home full day as we are working.in current month for 2 months unit consumption is 400 units which are peak months june n july. How is it that in may month alone 400 units are charged that too without ac or cooler.
Its a false bill neither showing online. After regular visits to their office no result came and we had to pay.. We cannot pay bills for electricity when we have not used it even. Either the meters are tampered deliberately in summer months as without ac paying 3100rs bill for a single month is not justifiable.
Plz check

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R

Raja satwant

from Chandigarh, Chandigarh

Aug 7, 2018

Hi sir/madem I am Gurdev singh from Nakodar before 3month . I am trying to change my address on website of PSPCL. My account number is 30008517 we receive a bill on new address but not change on website. Please help to change on website we want to apply GST Number the department need online verification please to change

over exaggerated electricity bill - Comment #3177064 - Image #0

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I pay bill 27th july on amazon pay app but receipt not genrate

Order placed
27 july 2018
Total
5, 900.00
Order #[protected]
Order details invoice
Successful
Paid on: 27 july 2018

Electricity bill payment
State
Punjab
Account number
R64sp980198n
Provider
Punjab state power corporation ltd. (Pspcl)
Operator reference number
Bd[protected] bbps reference number
Bd[protected]

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P

[email protected]

Aug 6, 2018

Unable to find my account online R755F220580H
Gurpreet Singh Jaswant Singh Machhiwara Punjab
Unable to pay online because my account is not listed. please assist.

Y

Yanky Ammy

from Basi, Punjab

Aug 6, 2018

All street housing light on. But last 2 house is electricity is not working. So repair this problem as soon as possible.
( Rishu Sharma. )
[protected]

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Address: Fatehgarh Sahib, Punjab, 147301

My consumer a/c no. Is — [protected]
The bill cum notice no. Is — i263418f[protected]
The meter is rigestered on the name of asha rani
.
The bill charged for my home is usually less than or around rs 3000/- for every period of bill generation. But, the bill generated for 28/04/2018 — 29/06/2018 is rs 5050/-.
.
Therefore, i request you to please do a suitable action.
It would be very thankful to you.
.
Hoping for a speedy response.

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R

Rakesh@1988

from Mohali, Punjab

Aug 6, 2018

Dear PSPCL Team,

We received our bill for the amount of 740 & there is mention 120 Rs in adjustment account, so please clarify what is this adjustment amount because we have nothing is pending amount.

the amount of bill charges is unnecessarily high - Comment #3176044 - Image #0

L

lovelysoni

from Chandigarh, Chandigarh

Aug 6, 2018

Sir. I don't have any pspcl acc. On my phone no. But. I received Some wrong bill pay sms send by you. Pls. Chech this problem. My mobile number is [protected]. I send u Sms screen short

the amount of bill charges is unnecessarily high - Comment #3176143 - Image #0

the amount of bill charges is unnecessarily high - Comment #3176143 - Image #1

H

Harjot Kaur Dhiman

from Doraha, Punjab

Aug 6, 2018

Please provide the reason of the long cut at mid night
It too harassment of the customers that's not a good service provided by electricity board

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Address: Pathankot, Punjab, 143534

I have received the bill and bill number is G62TF661128X but it has not generated from your side.the delay is from your side bcz when I am trying to pay the bill through paytm it is saying that bill has not generated for this account yet.. I mean what your employees are doing..Plz do the needful and solve the issue ASAP. And most importantly we don't have air conditioner at our home nor we watch TV that much as all the members are working and they come home in the evening only. So from where this much of bill comes.. Pspcl is looting money from people

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Address: Fazilka, Punjab, 152024

Website: [email protected]

ਸੇਵਾ ਵਿਖੇ
ਪੰਜਾਬ ਸਟੇਟ ਪਾਵਰ
ਕਾਰਪੋਰੇਟ ਲਿਮਟਿਡ
ਪਟਿਆਲਾ ਪੰਜਾਬ

ਵਿਸ਼ਾ- ਪਿੰਡ ਵਿੱਚ ਕੇਬਲ ਪਾਉਣ ਨੂੰ ਰੋਕਿਆ ਜਾਵੇ।
ਸਿਲਵਰ ਕਨੈਕਟਰ ਹੀ ਰਹਿਣ ਦਿੱਤਾ ਜਾਵੇ
ਵੇਰਵਾ- ਪਿੰਡ ਚੱਕ ਬਜੀਦਾ, ਤਹਿਸੀਲ- ਜਲਾਲਾਬਾਦ (ਪ), ਜਿਲ੍ਹਾ- ਫਾਜ਼ਿਲਕਾ (ਬਿਜਲੀ ਘਰ ਘੁਬਾਇਆ)
ਸ਼੍ਰੀ ਮਾਨ ਜੀ
ਬੇਨਤੀ ਹੈ ਕਿ ਅਸੀਂ ਬਾਡਰ ਏਰੀਏ ਵਿੱਚ ਰਹਿੰਦੇ ਹਾਂ ਤੇ ਸਾਡਾ ਪਿੰਡ ਬਹੁਤ ਗਰੀਬ ਪਰਿਵਾਰਾਂ ਨਾਲ ਸਬੰਧਤ ਹੈ
ਸਾਨੂੰ ਕਿਰਪਾ ਕਰਕੇ ਗਰੀਬ ਪਰਿਵਾਰਾਂ ਨੂੰ ਤਰਸ ਦੇ ਆਧਾਰ ਤੇ ਥੋੜੀ ਬਹੁਤ ਰਾਹਤ ਦਿੱਤੀ ਜਾਵੇ ਜੀ ਤੇ ਸਾਡੇ ਪਿੰਡ ਵਿੱਚ ਕੇਬਲ ਪਾਉਣ ਨੂੰ ਰੋਕਿਆ ਜਾਵੇ ਅਤੇ ਪਹਿਲੀ ਵਾਂਗ ਦੀ ਤਰਾ ਹੀ ਬਿਜਲੀ ਸਪਲਾਈ (ਸਿਲਵਰ ਕਨੈਕਟਰ ਹੀ ਰਹਿਣ ਦਿੱਤਾ ਜਾਵੇ) ਕਈ ਪਰਿਵਾਰਾਂ ਦੀ ਆਪਸ ਵਿੱਚ ਨਹੀਂ ਬਣਦੀ ਮਤਲਬ ( ਲੜਾਈ ਝਗੜੇ ਵਿਚ ਰਹਿੰਦੇ ਹਨ। ਪੁਰਾਣੀ ਰੰਜਿਸ਼ ਦੇ ਵਿੱਚ ਹਨ) ਇਸੇ ਤਰ੍ਹਾਂ ਗਰੀਬ ਪਰਿਵਾਰਾਂ ਨੂੰ ਰਾਤ ਦੇ ਹਨੇਰੇ ਵਿੱਚ ਦਿਨ ਕੱਟਣੇ ਪੈਣਗੇ (ਬੱਚੇ, ਬੁੱਢੇ, ਬਿਮਾਰੀ ਨਾਲ ਜੂਝ ਰਹੇ ਪਰਿਵਾਰ) ਨੂੰ ਤਰਸ ਦੇ ਆਧਾਰ ਤੇ Border Area ਕਰਕੇ ਰਿਵਿਉ ਲਿਆ ਜਾਵੇ ਜੀ ਕੇਬਲ ਠੇਕਾ ਤੁਰੰਤ #ਰੋਕਿਆ ਜਾਵੇ। ਸਾਡੀ ਸਿਰਫ ਬੇਨਤੀ ਹੈ ਜੀ
ਪਰੰਤੂ Pspcl ਪੰਜਾਬ ਆਪਣੇ ਫੈਸਲੇ ਆਪ ਲੈਣ
ਸਾਡੀ ਸਿਰਫ ਬੇਨਤੀ ਹੈ ਜੀ ਜੇਕਰ ਰਾਹਤ ਦਿੱਤੀ ਜਾਵੇ ਤਾਂ ਬਹੁਤ ਹੀ ਵਧੀਆ ਮਿਹਰਬਾਨੀ ਵਿਭਾਗ ਦੀ
ਜੇਕਰ ਨਾ ਰਾਹਤ ਦਿੱਤੀ ਜਾਵੇ ਫਿਰ ਵੀ ਧੰਨਵਾਦ PSPCL PUNJAB PATIALA

ਪਰਾਰਥੀ- ABC
ਪਿੰਡ ਚੱਕ ਬਜੀਦਾ
ਡਾਕ- ਘੁਬਾਇਆ
ਤਹਿਸੀਲ- ਜਲਾਲਾਬਾਦ ਪੱਛਮੀਂ
ਜਿਲ੍ਹਾ- ਫਾਜ਼ਿਲਕਾ
ਪੰਜਾਬ

ਮਿਤੀ- 01/08/2018

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Nrs account no. [protected] of telepone exchange jalalabad district fazilka. From last two months bill generation has troubled at pspcl patiala end. Bill is generated on 11th day of the month but issue date on bill stands 6th day of the month (Say 6/7/2018 in last bill). Due to this bill is delievered with 4 or 5 days remaining in pay by date causing penalty in every bill. Kindly arrange to generate bill with current date and make the bill available on same day as issue day/date on bill so that minimum 10 days be available to pay bill before due date without surcharge.

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Address: Bathinda, Punjab, 151001

Dear Sir,
My contract acc no. is [protected] by name surinder kaur w/o harnam singh situated at # 19313, gtb nagar, st.no.6, Bibi wala road, bathinda. My house is locked from 7 months nov 2017 to june 2018 and meter code is d. I requested many times oral and two times with application for change of meter to Bimmy garg area je . he let the job order every time but not changes the meter. He said there is shortage of meter so meter automatic changes when meter available. Till date he not changed meter. Average based bill of closed house is not possible to pay. Now house is rented and we wants to change meter. Kindly do needful & oblige
Thanks
Ajay Midha
For Surinder Kaur
[protected]

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