Punjab State Power Corporation [PSPCL] Complaints & Reviews

We have commercial connection in the name of rupinder kaur vide account no [protected]. As per our last experience our average consumption is about 2000 units per month. But from last two months we are receiving bill of less units i. E. 988, 1132 units respectively. We ask the bill delivering person but we didn't get any answer. This is because nobody is coming to get actual reading at our place. Bill is issued on assumption basis.

Our actual consumption o[censored]nits are more than the bill we get. Please provide the concerned person number to whom we should contact in this regard enabling us to pay the correct bill. Later on if we will get the gross bill in month than we will not be able to pay the amount in lacs.

Regards

For rupinder kaur
[protected]

Electricity failure in phase 10 mohali from 4 pm on 23.05.2016 till the filling of this complaint 12:30 am 24.05.2016 there is no electricty in the said area and i had registered complaint under the number 3743443 on the much hyped number 1912 which is an utter failure and they are telling lies that the concerned line man s number will be forwarded but no vail didnt got till now.

Pspcl is a big failure in providing services inspite of very costly electricity and inflated bills.

First i had complaint on 22.05.2016 15:43:21vide complaint number 3724633 and your representative visited my house and said there is problem of load fluctuation and not sorted by us.

Without any further action i have received the msg from 1912 at 20:39 that your complaint has been resolved but the problem remain as such then why your department shown the status resolved.

I have requested again then my complaint has been registered as reopened and sdo of area informed on 23.05.2016 at 21:46.

On 23.05.2016 at 9:28, i have received one msg regarding my complaint no. 3724633 has been marked as work in progress [protected] shall be resolving this complaint.

On 23.05.2016 at 13:24, i have received again one msg without resolving the complaint i. E. Your complaint no. 3724633 has been marked as resolved. If not satisfied pls call pspcl centralcentral control room at [protected] or [protected] or send an sms with your comment to 1912 or [protected]. Thanks - ds. Divn west, jalandhar

After that i have sent the msg to 1912 at 13:47 i. E. "not satisfied just check and said there is solution of load fluctuation"

I am surprised again after my comments msg received at 13:49 from your department i. E. "your complaint no. 3724633 has been marked as resolved. If not satisfied pls call pspcl centralcentral control room at [protected] or [protected] or send an sms with your comment to 1912 or [protected]. Thanks - ds. Divn west, jalandhar"

I again msg to 1912 at 13:50 i. E."why you have marked resolved if complaint not resolved"

After that i received msg again from 1912 at 13:51 i. E. "dear mr. Jyoti saroop your concern regarding complaint number 3724633 dated[protected]:43:21 has been registered. Complaint has been reopened and sdo of area informed, please expect a call back - pspcl ecc

Till time i have not received any single call from your side.

This is your department response against complaint...

In order to above mention subject please note i am resident in mundi kharar (Kharar) distt mohali, punjab. Here we are facing electricity problem and no one answering the call and give proper solution for same. Either its line man or complaint center. Our head office of electricity in kharar.

Requested you to provide the number of responsible person who can properly guide us and give us rite solution.

Hello i m ramesh kumar s/o. Brij lal from goniana mandi i have 3face connection. But. From few days ago there is only 1 face n i m unable start my electricity and i m already submit my complaint in your office but nobody came to me to resolve my problem so plez provide an engineer to solve my problem. Thanks

Hello i am ravinder residing in khanna district ludhiana from last 30 years and we are always so behind the technology like no sewage, water supply, public parks and whatever left in kind of facilities than other cities. So finally i come to my point its 2.05 am and there is no electricity from 10pm When the electricity come, think about the people who are harassed by your department, we are paying not taking it free.

The complaint is against sdo in charge focal point pspcl division. It has been observed that the power has been frequently cut without any notice even if there is little wind blowing.In a month almost everyday there is two times power cut every day. This is not the scenario with the whole city but only focal point area. I request you to take action against erring officials and request for transfer else complaint will be forwarded to higher authorities.

Regards
Resident focal point area
Mob [protected]

I live in bda enclave, tanda rd jalandhar. As per the beautification process pspcl is replacing the old wires with the new ones and new poles.In front of my house small portion of wires are left unstretched after replacement, that cause touching of wires when storm blows leading to huge short circuits and fire. This can lead to high scale accidents as this thing occurs occasionally in our residential area.

An electrical pole is situated in between the street and bends towards one side. Electric wires of almost approaching the roofs of the adjoining houses. Residents has requested the pspcl authorities of amritsar to dis mental the poles in worse condition. Residents always afraid of happening. Matter has been highlighted by the media also but no result till date.

Kindly do the needful and save lives of residents from any serious loss.

I have 3 phase domestic connection with customer ID [protected]. I am not getting power on two phases since 19th May Night. My House no. is B-181, New Amritsar, GT Road Amritsar-143001 under Mall Mandi Sub Division.
The power failure is since midnight of 19th May 2016. The transfrmers are not being well maintained and the customers face difficulty.

It is inform u that we r from Baba Isher Singh Nagar Moga . We all r electricity problem facing from mid night to till time. There is no any information regarding cut of electricity. There is lot of electricity fluctulation problem too. Regarding this we have already send a complaint to Honable Deputy Chief Minister Mr. SUKHBIR SINGH BADAL. So kindly give the reason why unnecessarly cut electricity or if any problem persist in electricity then why problem is not solve in time.
I again request u to solve this problem as early as possible

There is no electricity in our area sangowal-sarinh from last 2 days. We are continuously complaining about this at the complaint number 1912.In last two days pspcl department sent their workers to repair the issue. They changed the transformer of our area but it merely worked for an hour. We are suffering so much. When we called our sdo he mentioned that their workers are busy in other location they will attend our call when they are free from the first place.

It is too difficult to handle this hot weather (Almost 44 degree) without electricity.

Please help us to resolve this asap.

I am harpreet sran senior akali youth leader. My kothi no.644 puri colony fzr road st.3 faridkot. Now its 2.57 am no light. Light gone at 11 pm now 2.58
Line man are sleeping in faridkot no one listen our complaint. Electricity board plz help me and our ferozpur road puri colony
Plz submit our complaint or send to faridkot city line man worker
Thanks
Harpreet sran
Youth akali senior leader
Faridkot

Sir,
I had deposited rs. 6470.25 through our citi bank credit card on 24.12.2015 against electricity bill of sh. Amarbir singh sidhu against a/c. No. Z74zk290166k, but the money had gone from our credit card and the receipt has not generated. Normally the receipt has been generatedat one time try. So on 28.12.2015 i had deposited rs. 6470.25 through my sbi credit card and immediately the receipt has been generated. Money has been debited twice from my account. I had contacted citi bank and they said you contact the electicity department for return of your money.

So kindly look into the matter seriously and return the money at your earliest possible.

Thanking you

Sasikumar
Email id [protected]@yahoo.com

I am resident of village.Dittu Nangal under Para pind feeder sub division kartarpur. I have three residential connections at the name of Baldev singh, , Baljit Singh, , Jasvir Singh. We live at the farm house. We are suffering from very low voltage supply. Electric line coming to our farm is very lengthy. So we are suffering from a big voltage problem and our electric appliances does not work.. Behind our house new transformer is installed for reliance phone tower.. I had applied application for the upgrade of that transform and give us connection from there, , so that we could solve this voltage and fluctuations problem. We didn't get any results of complaints and applications from local authorities. So I request u to kindly look into the matter and make possible solutions.

Unthetical behavior of j. E (Brij kumar) under grid roomi on duty at bassian office of p. S. P. C. L and not giving electricity in proper shedule for binjal feder i. E just giving 8.30hrs electricity instead of 24 hrs in 8 days for fields under binjal feder
Just giving electricity 8.30hrs instead of 24hrs in past 8 days... Under binjal feder as following:-
1 :[protected]On sunday) giving full electricity as per shedule
2 :[protected]On tuesday) minor stroms occurs and on[protected] gram panchayat of our village burj naklian, p. O. Binjal tehsil raikot, district ludhiana under grid roomi of binjal feder check all the line from our village to the grid all is well and they inform to the j. E (Brij kumar) and to grid... But j. E was not giving clerance certificate for supply electricity on that day... Our maize. Moongi and vegetables and fruits such as santuary, water melon etc was affected due to brij kujmar (Je of grid) for not supllying electricity on that day.... They inform this issue to s. H. O of the grid then he giving clearence certificate
3:[protected]: (On thursday) as per shedule supply start from 10.30p. M to 2.30 p. M on complaint but when we inform to the feder they tell us that supply of your feder is on in grid record but when we check at it on our level the supply switch of our village is cutoff due to j. E (Brij kumar). Then we inform to actian of raikot division he promise with us for giving supply of 5hrs to next morning they not giving that supply..
4 :[protected]On friday) as rain occurs on that night j. E (Brij kumar) again not giving clerance certificate of supply line to grid as usal so on that day our villagers come to fields for hoping watering the filds but they came back to home with sad faces...
5 :[protected]On saturday). On that day our supply line is switched off... Then we call to j. E (Brij kumar) but he not take our call the our villagers himself switch on the supply line after clearence of the whole line...
We want our regular supply in future and we want that you took immidate action on that issue and inform to us we are poor villagers and
Your officerslike (Brij kumar) not cooperate with us and our crops are destroyed which are only the source of our income

Dear Sir,

I have logged a complaint against complaint no. 3625381 to PSPCL customer care tomorrow (13.5.2016). They have passed the complaint to one field officer, after some time complaint is transfer to another officer, then again transfer to another and another. But no one has been come to resolve the problem. After 7pm i have received a massage that your complaint no. 3625381 has been marked as resolved. If no one has been come to resolve the problem, then how can problem be marked as resolved. I have to spent full day and night without light tomorrow.

Dear sir with due respect behalf of village chack amir po janial teh and disst pathankot Punjab pin 145027.This is third time I reminding PSPCL still meter box system not implemented in our village. We don't know why higher authority not intrested in this issue. During the day twice even thrice time diffuse the electricity. Please give us proper explanation why not still it u der working and where we go for redressal. I hope this time you take it serious and as soon as implement the merer box system in our village.

Nannu Kumar
mob:-
[protected]

Sir,
I am from shalimar wire products, i registered complaint two weeks before on 1st may 2016.my complaint no. is 3535198. Transformer installed outside our industry got some problem.but pspcl employees did not repaired it from last two weeks.we are really fed up of the service of the system..our industry is facing severe problem. kindly listen to us.
Thanking you,
subhash grover
[protected]

shalimar wire products,
536/35 B giaspura,
dhandari kalan
Ludhiana.

I am resident of gill enclave, sukhram colony and coustomer of pspcl. There is some problem in the transformer of sukhram colony, patiala because of which there is no electricity in the area from last 10 hours. We are facing too much problem due to no electricity. Please send some workmen to repair the transformer. I will be very thankfull to you.