PureIT / Hindustan Unilever Complaints & Reviews

We have unfortunately bought Hindustan Unilever's, Pure IT Marvella device from one of your dealer who fooled us saying there is no need of pressure pump after he came and checked at our home. Its just 4 month and twice we faced problem of CSF Change indicator blinking and now your service engineer and dealer are saying you have to fix pressure pump. This is a clear case of cheating and looting our hard earned money. I know you as a...

I had purchased 12 Litres capacity Pureit Intella in January this year. Now I want to change the germkill kit for the same, but every retailer is saying that kit for this model has been dropped off, and is not available with them, because company has stopped selling this product. Now I have checked their site for purchasing the kit online, but there also, they are not providing the same. please register my complaint, as if every year they...

I am writing this after three complaints and after several assurances by HUL. Utterly frustrated with your response and service. Someone higher up needs to take a look. I have a mervella ro installed, I am facing low fileration problem and for the last two weeks I am constantly rising complaints and following up for the same. I raised a complaint on 14th May, then on 23rd may and again on 25th May. I got several calls from your helpdesk,...

I have ordered Advanced 23L Germkill kit through pureit website about 15 days back. It was installed by their representative. It has worked only for two days and after that it is not working. Water is not flowing down and not purifying from the third day of installing. Pease resolve it....

Dear Team, I have logged a call for replacement of germkill KIT for my Pureit Advanced on dated 16 May 2015 via called at customer care[protected] they give me the time of 48 hours for replacement. till 19 May 2015 no body has contact to me or visit to close the request and i logged a complate on 19 May via complate Number C[protected]. Till 23 May 2015 no body has contact me or vist to replace the KIT, Thanx and regards,...

I own a Marvella model (without electric). Every time the kit is replaced, after few days the side pipe starts leaking again. Whenever the custOmer care shop (who replaced the kit-Dum Dum service centre) is informed to fix the issue, he always says - the Marvella model in itself is defectively created, hence company has itself comeup with a new model with an exchange offer (trying to always push for its sales for new model). When said,...

I own a PureIT Marvella UV since December 2013 and below is the history of events that will help you understand the case: • December 2013 – Purchased it and it worked wonderfully well for 14 months. I was so impressed that I recommended it to all my relatives, friends and colleagues. It was a beauty! • February 2015 – As per rule we decided to change the filter and misery started. The guy who came to fix it was not trained at...

At (12:00 pm ) on[protected] Wednesday) i had 3 pieces of modern bread which i got it from to marketing partners. I am writing this to let you know that i became seriously ill with food poisoning after consuming your Bread.I was hospitalised for 3 days for the same reason. I have been advised by my GP that the food poisoning almost certainly resulted from the bread which contain fiber piece which belongs to your company. Even your health...

Took part in contest.got a call saying we won...took our details...said we will receive prize in a month ...no sign of prize after even 4months...?cant get any contact number to find out. Kindly look into the matter...if this is some sort of scam...fraud...it shouldnt go unnoticed....

Hi, I have ordered a germ kill kit for Pureit classic 23 L three days back..This request went to Scorpion services enterprises.LSP ([protected]). A very untrained technician came and installed the new kit. But for next 2 days, water didnt get purified. We call the scorpion enterprises several times for this issue but they ignored the request and then finally on Monday, they sent one of the technician for repair and he found out that PUREIT...

To the Highest Official Hindustan Unilever - Pure-it Water filter Sir / Madam 1, I had ordered vide phone no [protected] - my refil of germ-kit set costing 550/ on 16.4.15 at 9.20 am 2, Dyanamic agencies - Annanagar - east, sent thier service executive at 1.30 pm on 18.4.15 and germ kit was replaced by one Mr E.Satish and amount of Rs550/ paid to him vide bill no 33804, dated 17.4.15.. His mobile no is [protected] 3, After Mr Satish...

Myself Pragnesh Sisodia, using Pure it Marvella water purifier since last 3.5 years. My registered mobile No is [protected]. I have been booked a complaint for overflow & leakage in my Pure it Marvella water purifier on 21.12.2014 wide complaint No. C[protected]. Technician from Licenced Service Provide ( JAI SAINATH Enterprise Mb. No. [protected] ) has visited my place, changed some valves & told that it is rectified &...

This complaint is regarding HUL product Water purifier PureIT Autofill. After since the last time I got pure it kit changed by their personnel, the water output quality has degraded constantly. Its been more than 9 months but still the Germkill Life indicator is completely full. The water has now turned green (probably fungus), the black particle is suspended into water and also has been accumulated in the Base. Upon calling their customer...

I have sent promo code through sms to [protected] and also received a confirmation call in the month of December from the company regarding selection of my entry as winner. The company representative has assured that gift will be delivered within a month's or so. But after an expiry of more than three month's, we are yet to receive the gift. Request for early delivery of the prize....

Purifier is not working since 15 days. We have raised couple of tickets after receiving message saying that your complaint has been attended and need your valuable feedback All following tickets has been raised as of now. c15500341, c[protected], c[protected], c[protected], c[protected], c[protected], c[protected], c[protected], c[protected], All technicians visit my house as a guest and say that they can't fix the problem and they will send senior technician...

Six months back I bought a Marvella RO water purifier with promises by the sales executive as one of the best purifiers available. I was not informed about the yearly hidden costs for installing it. It was only after I bought it that the service person Mr. Anil Yadav informed me of the hidden costs. The germkill kits cost you something close to Rs.3500 every few thousand liters. So for our family of only 3 members we require to change it...

Extremely poor service provided by your service agent M/ s Maria refrigeration.. The service person mr. Shankar[protected], does not know his job. The GKk2 was replaced 2 days back and ever since there is a huge leakage of water. In spite of his second visit the problem is not yet resolved. Extremely dissatisfied with pureit...

I have purchased a puteit water filter 14 ltrs on 15th march 2015 from easyday store, ludhiana and its been almost 2 weeks now I am calling the customer care every day to get it repaired but no one has come to repair it. They are providing fake commitments on their service. They just making excuses every day when ever I call them to send the service guy to repair it....

HUL'S WEBSITE HAS BEEN DEAD FOR A LONG PERIOD OF TIME. ME THINKS THIS WEBSITE IS JUST A FAKE TO ATTRACT CONSUMERS TOWARDS IT. TO COMPETE PROCTER AND GAMBLE THE WEBSITE HAS BEEN STARTED. P AND G LIMITED INDIA OFFERS FREEBIES TO THIER USERS. JUST NOT TO STAY BACK IN RACE HUL STARTED THE SITE WHICH HAS NOW BEEN CHANGED TO UNDER CONSTRUCTION SINCE LONG TIME. PLEASE TAKE NECESSARY ACTIONS....

I had purchase from my local market 1kg pack of Kissan mix fruit jam and keep in fridge. After a month its colour has been change from red to mustard and it is not eatable condition. If required i can send details like batch number, manufacturing details if required. My cell number [protected], kindly get it resolve....