PureIT / Hindustan Unilever Complaints & Reviews

I got a modern bread yesterday and after I bought it home saw a thin string of plastic inside the bread. Was shocked to see this. Din't imagine that such a branded product would be so careless about their quality. I am still having this bread with me and is still unopened....

Sir, Sub: New Pureit with used kit (battery) I purchased Advance 23 ltr Pureit on 22.10.2014 from M/S Rudra Enterprise, Asansol-4 (Mob. No. [protected]) under exchange offer. Their men brought the equipment at my house and install it, took Rs. 2500/- and get my signature on the cash memo no. 6247 dated 22.10.14. After draining out first water completely through tap I used the water and found the presence of chlorine smell. I again drained...

PUREIT WATER PURIFIER NOT WORKING PROPERLY. NO PURIFIATION/FILTERATION. THE COMPLAINT IS YET TO BE ATTENDED. PERSON AT LOCATION WILL BE AVAILABLE IF VISITED BETWEEN 11:00 AM AND 01:30 PM ONLY. HENCE, THE SERVICE REPRESENTATIVE MAY PLEASE ATTEND ACCORDINGLY. PERSON MAY PLEASE VISIT WITH ID PROOF. With Regards ramanathan [protected]...

I have ordered GermKill Kit 3000ltr on 16th Oct 2014 at 12:39PM online and called customer care for confirmation. On 19th Oct 2014 10:57AM I got message on my mobile number that my order number RFS/5629591 is delivered successfully with pureit promise.. :--- That was big joke, today its 20th oct 2014 5:19PM I am writing and after doing four complaints at customer care number : [protected] Still they are saying it will delivered tomorrow after...

Hi, There was a offer from Knorr Soupy noodles to win Chota Bheem's skate scooty. As per the offer, I have sent the codes given in that noodles pack. After some time I got a call from that company saying I won a scooty. They asked me about the address and they taken the same from me. The executive said I will get the scooty with in one month. Its 2 months passed but till now I didn't receive the scooty. Even I found my name in the list...

I ordered germi kill kit on 30/09/2014 and till today I did not get the kit. These guys from pureit has given a supplier's number in chennai who never bother to switch-on his mobile. Called back pureit again and again they give same reply that the problem will be solved with 48 hours. every time u call, they take 48 hours from the day of complaint. They dont have call escalation mechanism. I made a HUGE mistake in choosing this product. I...

Hello, I got Pureit Marvel RO two around 18 months back for 13, 500. Why buying they told we need to change CSF & ROM filters. CSF would cost 750 and need to be changed 6 months once and ROM would cost 1800 and needs to be changed 15 months once.

But CSF is failing every 3 months once. In addition to this they are telling CSF is costing 1600 now and ROM is costing 3, 500. Which means they had increased the rated by 100%...

I had placed an order for the Pureit Marvell UV GKK kit from the Internet on Monday-22-September @ 10:42am, I’ve received the confirmation message with my order #: RFS/5418901 my mobile number [protected]. I’m aware that there’s a Pureit promise by the text message in my mobile for the delivery deadline as 72 from the time of booking. Yesterday(25/sep/2014) I’ve raised the concern(Complaint: C[protected] that I’ve not received the...

My registered number ([protected])I had ordered the GKK(Germ kill kit) under the Pureit promise as mentioned in their website, failing to deliver the GKK within 72 hours from the time of booking they will provide the GKK for free with the charges only for delivery and installation. I've completed 4 days now still not received the GKK, but the person from Pureit says they can't provide the free GKK as per their so called promise. I had raised...

Hi This is with utter displeasure I am writing the complain regarding the Pure It service. I have been consuming Pure It water filter since 4 years and recently I have started facing lot of problems with water leakage from the filter. So, to rectify it I have been calling and registering complain time and again with Pure It customer care and my complain number with them is C[protected]. It's been 3 and half month we are facing this issue...

I had ordered Pureit Classic 14 Liter Germkill Kit on 21/08/2014 by calling on the Pureit Helpline No.[protected]RFS/5156744). Germkill kit was not delivered till 29/08/2014, so I again called on the Helpline No. and re-registered my order on 29/08/2014. Germkill kit was not delivered till 05/09/2014, so I called on the Helpline No. and registered the COMPLAIN (Complain No. C[protected] on 05/09/2014 with assurance of assistance within...

I bought a product from ebay and i got damaged one. in spite of number of mails and calls someone from ebay told me that please call pureit as it comes under warranty. i called puriet they said they will visit my home to see the product. after a week technician came a check only that carbon filter is broken and he dint check anything. after some days he came a change the filter and that time also he dint check the full product and dint...

I had lodged a complaint that RO is not working on 25th August. Registered mobile number ([protected]) . The technician visited and replaced 2 electrical parts charging me rs 2000. The RO worked for a day but again the issue came up and there was no water in RO. I called customer care number of times, even talked to managers of agents but no one is able to solve my problem on urgent basis. They will not commit anytime but will as "as soon...

We have a Pureit Marvella water purifier and the lights have been blinking without any water being purified since Saturday 23rd August. We have contacted the call center and apart from apologies and assurances that the issue will be resolved the next day, we have been waiting for almost a week and buying water since we do not know when the purifier will be repaired. Apart from that we have been taking days off from work to accommodate the...

Non delivery of Germ kill kit - Order RFS/5169663 which was ordered on 22/08/2014 and employee is giving worst reasons(Due to death all three employees are busy) and not properly answering my calls if i tried with another number then he is receiving. Really frustrated with Hindustan Unilever service....

I brought a Vim 180grams bar from Reliance Mart, Chrompet, Chennai on sunday. But today morning it had already completely dissolved in water and it had flown from the bar case like a liquid detergent and looked like some alien fluid. But the company guarantees that water will not have adverse effects on the product and is also providing a plastic film around the product, which I suppose is of no use. I called their toll free number[protected]...

I have Hindustan Unilever Limited PUREIT CLASSIC AUTOFILL 23L i had made complain to company regarding the Germkill Kit Expired with in one month. The GermKill Kit was Refilled on Dated 07/07/2014 from 361 Degree Solution Ahmedabad. I made complain to company on this matter on Dated 09/08/2014.As, at home we are two family members. The capacity of Germkill kit to purify is 1500 ltrs of water . As on average this germkill kit lasts for 3 months....

Hi am Sneha Desai from Chennai. I went to express avenue mall today for shopping . I later headed to lifestyle store for cosmetics, I picked up Lakme absolute forever silk eyeliner - grey matte colour. Mrp is Rs 425 discounted value is Rs 379.30, I paid the money and got the product, it was in a sealed condition. When I came home I was waiting to try the eye colour . I opened the sealed plastic cover and twisted the pencil ( it is a twister,...

I am a regular drinker of Lipton Darjeeling Tea. I am purchasing lipton darjeeling Tea for past many years. Last month i purchased a 250gm box of Tea from the neighbouring Prabhat Stores, at Military Road, Marol, Andheri East, Mumbai 59. The tea has turned out to be of very poor quality and the brew gives of no flavour or taste. I am beginning to suspect that tea might not be a Darjeeling Tea at all. Unfortunately I have not retained the...

Dear Team, On our Pureit Machine the third light is blinking and hence we had registered a complaint Pureit. Complaint Number : PFS 5011250 Date : 04.08.2014 Pureit always sends a third party " TAJ SERVICES " for service to our home. We already have a Pureit kit worth Rs 3500 with us. - After 72 hours we received the first response from " TAJ SERVICES " who said that we need to purchase a New Kit for Rs 1600. - When we...