Claimed

PureIT / Hindustan Unilever Complaints & Reviews

3.2
Last updated Mar 19, 2024
Complaints 1720
Resolved
1061
Unresolved
659
Quick Links
Statistics
Share
Contacts

File a complaint to PureIT / Hindustan Unilever

Having problems with PureIT / Hindustan Unilever?

File a complaint and get it resolved by PureIT / Hindustan Unilever customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PureIT / Hindustan Unilever
Customer Service Contacts

PureIT / Hindustan Unilever Phone Numbers

Toll free
1860 210 1000
114
91
Phone
+91 92 4310 0100
68
65
+91 92 3050 0500
42
30
+91 22 3983 0000
19
34

View more phone numbers

Mobile
+91 92 4610 0100
44
38
Fax
+91 22 3983 2413

PureIT / Hindustan Unilever Websites

PureIT / Hindustan Unilever Head Office Address

Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400099

PureIT / Hindustan Unilever reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gmhjn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I still cant imagine company like HUL cheating people like this

Address:Mumbai City, Maharashtra

I bought Pureit last year with great expectations from HUL. I had been a user of Eureka UV for more than a decade. Besides the lower UV wattage, recurring cost was an issue with Eureka and as HUL quoted 3000l o[censored]se before replacement for a CFL, I believed the recurring cost would be less. However, water started leaking just at the end of 3month o[censored]se. We called in service center and the representative asked us to change the CFL. We are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh4111
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water purifier problem

Address:Pune, Maharashtra

Hello sir, I am suresh s wani has purchased hindustan lever marvella pureit in 20 aug 2013 at Rs.7000 But after 10 days of purchase of this purifier it was leaking through the bottom. After the consistant followup to retailer and to company they changed it in jan 2014. Now again it is showing same problem. They are asking to pay charge. We want to buy other purifier but company is telling that we are not giving refund to it. We can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravindraokate
from Mumbai, Maharashtra
Report
Copy

ADSL line 02356 272320 not working

Our ADSL line[protected] is not working since last week. We have visited Lote Telephone exchange office 2 times and lodged the compliant. There was nobody at the time other than security person. Till nobody has came for checking and our line is still down. Please activate the line on urgent basis....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit.shangle
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality

Address:Mumbai City, Maharashtra

I have purchased Pureit filter for 3050 and while selling the executive was confident that it is durable and hard plastic, however while cleaning after 2 months of installation, it was accidently fallen on the kitchen slab and got cracked from hardly 2 feet.
This is really disgusting and disappointing on the quality and false statements from PureIt team while selling. And when I complaint to replace they say you need to buy a chamber...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
edwincharls
from Chennai, Tamil Nadu
Report
Copy

Pureit Water Purely Best Service

Address:Chennai, Tamil Nadu

Hi i am Edwin from chennai, west mambalam, Using since last five years and getting satisfactory results in all the parameters. . service and quality of product. Did mot get much trouble in using the product but even if any, the service is so quick and without waiting to call back and follow .best product and best service for that product . keep going (Edwin.[protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitinwagh
from Mumbai, Maharashtra
Report
Copy

Complaint not attended --C145790601

Address:Thane, Maharashtra

Hindustan Lever Ltd - Pure it water filter – Complaint it’s very pathetic service provided by Purit, log complaint 7 may and yet to writing no one call up or turn up for attending these case . Hope company doesn’t required customer continuous with him . Please don’t take these company product, after sales he will doesn’t take care of customer and all system process is third-class find my complaint details Dear Customer,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagannathan Dhandapani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HP Pureit Purifier - Poor working & Servicing

Address:Chennai, Tamil Nadu

My name is D Jagannathan, mobile number is [protected] from Chennai I bought a Hindustan Pureit 23 L Advanced Purifier in the month of Sep'13. It worked very fine & I would be cleaning the purifier once in 15 days since my usage is very less (If the transparent chamber is full, the water will be emptied in 2 days) In the month of Feb'14, I ordered for a Germ Kill Kit in HP Pureit Customer Care and they sent a person from Dynamic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sonia_vasanth
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pure IT worst product and worst service

Address:Chennai, Tamil Nadu

Im sonia from chennai, i have raised an complaint to pureit customer care as

Complaint Ni :[protected]

>> Water is not filling in pureit for past 3 weeks

>> water rejecton is not at all working and when i complained the pure it service engineer srinivasan([protected]) he changed part inside for 42s rs three weeks back and still facing an same issue

>> There is no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

On 22.04.2014, an your executive replaced battery, but he did not service the puerit . When my mom ask the gye, he told that he is a company employee & he have not much time to service that machine.But when i docated for service & replace spare, your executive said that, at the time of replacing spare, the total cost including. But presently i faced different situation. Is it your company policy ? My order referance no.Rfs/4115326...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priyankabarot
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product provided - no/very bad customer service

Address:Pune, Maharashtra

I had purchased a PureIT Germ Kill Purifier from a Dealer.
The Moment I brought it, it cannot fill completely and is leaking very bad.
Called Up Customer Service at[protected] and logged a complaint to fix the same Complaint No: "C[protected]".
3 Days later the Engineer comes, sees the item and could not fix it and returns saying he will come with senior the next day.
No responses for next 2 Days.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manoj_seoni
from Jabalpur, Madhya Pradesh
Report
Copy

Non Availability in germkill kit intella 12 Lit.

Address:Balaghat, Madhya Pradesh

I had purchased 12 Litres capacity Pureit Intella last year. Now I want to change the germkill kit for the same, but every retailer is saying that kit for this model has been dropped off, and is not available with them, because company has stopped selling this product. Now I have checked their site for purchasing the kit online, but there also, they are not providing the same. please register my complaint, as if every year they are going...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parashar Borkar
from Mumbai, Maharashtra
Report
Copy

Poor after sales service

Address:Mumbai City, Maharashtra

I had requested for Battery replacement for my PureIT Marvella. HUL service executive changed the battery but gave another bill saying that the joints have leakages. I have immediately asked to replace it. When we start the machine it started leaking like tap water. We again called the service executive. In my absence he told my wife that ' I told sir that all 5 joints are leaking (which was never happened). I may not be water purifier expert...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vjarora
from Mumbai, Maharashtra
Report
Copy

water not filter

Address:Mumbai City, Maharashtra

sir pureit battery is not red but but water not filter. my coustmer id [protected] i know pureit service is very poor this is my experince i file my complaint ph no [protected] mr sagar he tell me i take ur complaint but he dont give me complant number then i tell him i go to conumer court why u no give me complaint number then he give me complaint number he tell c[protected] pls thicomplaintssir is ur duty u solved my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hotelgatewaycontinental
from Dhupgari, West Bengal
Report
Copy

Worst Quality Of Sandwich Bread

Address:Kolkata, West Bengal

This is to inform you that the quality of your product (White Sandwich Bread) has become worst..from a long period.. Your feed back no. ie printed on your bread ([protected]), no body receives the phone, Even they had cut the calls.. If you are interested to improve your product and satisfy your customers, please do the needful.. Thanks and regards Ayan Malakar Hotel Gateway Continental 1.No Airport Gate, V.I.P Road & Jessore...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashokgarhwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst water purifier

Address:Bangalore, Karnataka

pure it water purifier WORST WATER PURIFIER

PUREIT Water Purifier . WORST ever product I have ever seen.

My Name is rajpal and my phone number is [protected]. I purchased 'pure it water purifier WORST WATER PURIFIER ' couple of months back, it leaks continuously and Customer care never replies back . I have raised complaints 5 times and they hardly bother to take any corrective measure .
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pranab Kumar Kundu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Knorr Soupy Noodles product of Hinduatan Unilever Limited

I purchased one knorr soupy noodles of Hindustan Unilever Limited from Senco Grocery(Prop-Subhas Sen), Debaipukur Rd, Hindmotor-712233, Hooghly (WB) one knorr soupy noodles (70g, Rs.12/-, B.No.-A240313A, mfd-03/2013, Exp-03/2014, Barcode[protected] and was prepared on 21.12.2013.But at the time eating we had to drain out the same. It was fully rotten / decomposed. Immediately on that date I tried to contact with them over their toll...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhashiam Manaparambil Manikutty
from Alappuzha, Kerala
Report
Copy

Poor after sale service - not getting the parts

Address:Alappuzha, Kerala

Sir,
I am very much thankful to your product. I have been using the same for last 7 years. However, your dealer at Alapuzha, Kerala is not responding to the complaints made by me for more than last one month. I find it very difficult and forced bring this in to your notice. The name of the dealer is one Mr.Thomas. Whenever I make telephone calls, he gives false commitments. I need one Filter, one Tap and one battery kit. I am working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri Satish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of "Germkill Kit"

Dear Sir/Madam, I have brought PureIt last year and I am very satisfied with it. Now, I want to change the Germ Kill Kit and I am unable to find it in the market. Every retailer I visit informed me that the product is no longer available. I tried to order it in the internet by visiting your website. But, I could not find the GKK for my unit. We brought this product with the trust on your organization. Now, we are facing problem. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karishma rosann p
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lifeboy soap found with worms

Address:Hyderabad, Andhra Pradesh

have purchased a 65grams lifeboy nature soap bar from foodworld outlet at barkatpura, Hyderabad, Andhra pradesh.its code number is[protected].On opening it I found small worms on the surface of the soap.This reflects very badly on your brand, and I hope you will look into the matter and give me an appropriate reembursement, as I dont think I would purchase your products in the future unless im assured of quality and safety for use.i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suman ganguly1
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

“PUREIT MARVELLA RO” trouble

Address:Kolkata, West Bengal

Dear Sir/Madam, This is to inform you that I had purchase a “PUREIT MARVELLA RO” vide invoice no 003261 dt 07.03.13 Model no[protected] from Reliancedigital Retail Ltd, at Axis Mall, New Town Rajarhat, Kolkata – 700 156, after 4/5 months onwards I am facing too much problems, several complains lounged and told them to replace the machine from first time. Plz check my complain sheet, then it will be clear, several times I had convey...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy