PureIT / Hindustan Unilever Complaints & Reviews

2 years old Pure It water purifier Marvella ro is not working, water is not coming and technicians are illiterates and they do trial and error method .they don't know what exactly is the problem now they are telling to change the motor, it was running with the same motor before technician came...motor price :3500 rs, adapter: 2000, and they also told to change kit, cost 3500...totally 9000rs, better to go with aqua guard products... Pls pls...

Respected Sir,
I am Vishwajeet Masurkar, Dahisar. I ordered 1 Germ Kill kit at[protected]. when i ordered that kit the told me if we cant reach in 72 hrs.. then our germ kill kit u wil get free. only fitting 50rs. i got the same msg and the are advertising in them Website also.

Aftre before 72 hrs no one came any representative. i called at Customer Care.. they saying we r sendig your complaint to solve it..
br...

Sir i need my device of pureit to get replace please so please replace it as i m do complaint many times the expert came and repair but not any thing.get ok now my all patience are over now replace it plzzz contact me as soon as possible to [protected]...

Till today no one has come to my residence or no one called on me for the water filter complaint given 20 days back this is what did not expect from your side had to purchase a new filter instead would suggest people not to go in for this product...

Hi team This is A Aravind kumar I purchased a bru retail pack where I found a recharge voucher of Rs.10, on 28.10.2015 as per the conversation in the morning I am sending my recharge details from my service provider, it is showing clearly that no recharge made on 28.10.2015.so now you give me the details of my recharge successful list as you said, I have made four Rs10 vouchers from bru, I need the details or else this will be a big issue.I...

Hi Sir/Mam,

I have participated in Chota bheem trolley bag contest by Knorr Suppy Noodles contest and SMS the code to given number, then got a call for the same to say that thanks for your participation, after 15 days i got a call from Mumbai from Knorr Suppy noodles contest team that i have won the first prize in this contact under first 10000 winers and agent has taken my address where that trolley bag will be delivered....

Dear Team,

I am a resident of North Delhi and my family is reguar user of TRESEMME Shampoo as well as conditioner.Recently, we have again purchased your shampoo in October, 2015 but we were surprised on using it as the development of lather didn't seem to be perfect and moreover it also did not remove the oil from the hair as it used to do earlier.
So, I would request you to kindly arrange for the checking of...

Dear Team, I have purchased, washing machine and HUL water purifier from Reliance Digital New BEL road showroom on 17/10/2015, , Ref no:[protected], The water purifier was installed on 19/10/2015 but there was no power at that time hence there was no demo shown to us.when we tried to operate the same, it was not working and we had called sales Manager vivek([protected]) who had sold the item to us. Mr, Vivek has actually convinced me to...

I am owner of new medical point shop
my dist. is sunshine agency, my dist is not accepting the expire product befor 2012
whitount any intimation .it is very
saim full for hindustan leaver only 100-200
rup expiry product u r not taking and giving ascuses
kindly do me a fever ple rep that product...

I am using Pureit Advanced water purifier(23 litres) since 2012.After every 3000 litres I change Germkill Processor of purifier.But I have to buy the whole Germkill kit worth Rs. 900 everytime.The kit contains carbon polisher, microcharged membrane and germkill Processor.Even after 3000 litres both the parts carbon polisher & microcharged membrane looks in good condition to use further for more days.SO is it necessary to change the whole...

Puriet was doing good in market but know he is giving look to consumer, from last one year I am using pureit 23 l classic, recently I call on ivr puriet for gkk kit replacement but they are giving kit on mrp maximum retail price, then I get a kit from market but there is no proper lebeling for manufacturing date then I ask ivr for manufacturing date by bar code tracing but they were not giving positive response and argue with consumer, then...

I feel so disappointed to mention that we are struggling for a pureit technician since last sunday. I called so many times to customer care and all I got is just false promises. I was also thinking to give you guys a corporate order but immediately cancelled it after facing these maintenance problem. Hope I will get a soon....

I had bought Pureit Ultima RO + UV in march 2015.Within 4 months GKK2 was damaged and after replacing GKK2 by spending another 4500, within 2 months the purification process takes too long and two LEDs stopped working.Technicians are always making false promises and installing unwanted components. Pureit is a useless product and people should never buy this product andcservuce is even worse.Avoid Pureit....

I have purchased PURIET RO+UV product exactly one year back. after six months I called customer care for check the water quality or any service the person called over phone asked any display on system. I told "NO" then he told me that If nothing displayed there is no service. I got message that your complaint attended. Again I called customer care just check the water TDS level. """ there is change in water taste""" Nobody attended even after...

I have purchased puriet advance 23l water purifier on 25th sept 15 for 3100 / - which one is costelest
Product available in the market with manual purifier. When i used it and next day come to know

1) issue with that when lowest chamber is fill then water leakage start from all joints. There service engg says this issue already there, no help will provide from service engg.
2) as per said water capacity is 23l...

I have the Pure it Advanced(~23 Ltrs). Since when we have bought this product, we are fed up of its problems repeatedly. Its just 3 months and following is the problem rally:- 1) Product was of 23 ltrs but actual-very less water capacity-8-9 Ltrs only. 2) Frequent problem of Leakage & blockage thus no filteration. 3)Germ kill kit with Filteration membrane expired prematurely- in just 3 months. Product warranty is 12 months, but Germ...

Purchased Pureit 14L Classic on 28-Aug-2015. However since past 10 days the water does not flow. We have complained several times requesting to change the carbon filter. A technician visited for service on 16-Sep-15 but only did superficial cleaning. However, the service was not satisfactory and the problem recurred on 17-Sep-15. We have been complaining since then. Today we received an SMS stating that the COMPLAINT NUMBER C[protected] has...

Sir,
I am a retired person and live in aligarh with my wife. I have been using advance model of pureit since this february. Ever since i have replaced my batteries twice and to my shock, is ready for the same again. I got replaced my second battery of 1500 liters on 4 july 2015 and today (16 september 2015) my battery’s indicator is wholly red. Under no circumstances can my wife and myself, consume 1500 liters of water in less...

It has been almost a month since I ordered the St. Ives fresh skin apricot scrub. The order was despatched on 28 August and should have reached us by 1 September. The estimated delivery date is also about to get over today. I even spoke to your customer cares dept. but they were of no help as they couldn't track the product. I don't understand what you ppl are doing. It is too much. Im afraid like this youll lose on your customers. Pls get...

Cheating and duping of customers hard earned money !!


I am using a pure it intella model water purifier which has a germkill capacity of 1250 litres. Initially the filter or germkill kit lasted for 11 to 12 months for a family of 3. But the replaced germkill kit got over in less than 3 months with the family members being same 3 and the source of water being same !! Nor has our consumption pattern changed nor anything...