PureIT / Hindustan Unilever Complaints & Reviews

Brought Purit Marvella on 9 Feb 2015 in Baner Pune, Purit executive took more than 4 days to come home just for installation for the device. C[protected] Feb Following are the complaints raised for the leakage issue Still no resolution From purit, C[protected] Raised on 25 Feb, Closed on 27 Feb with SMS saying "Your complaint C[protected] has been attended - No visit or call from Purit executive, C[protected] Raised on 5 Mar,...

Hi Pathetic after sales service i have ever came across in my life.. Competition is so fierce and you all are losing customer.. I was using your product since 3years this is my customer id [protected] and contact no. [protected]. Looking to switch for eureka forbes aquasure aayush product. Its time for HUL to Learn something from them.. Thank you for treating customers so bad......

Refer to my complaint #[protected], I had ordered the new version of pureit in exchange of the old model on 28th Feb 2015. But the local dealer in Chennai(Aslam LSP Agency-[protected]) refuse to deliver the order in due course till todate. I called the customer service 3-4 times spending around 20-25 rupee (exclusive tax) on each call from my mobile enquriying about the delivery. But still no reply. I am a privileged customer since 2006 and...

Hello sir/madam, I was using Rin soap for past few months but the problem was after watching clothes i use to get skin allergy. Even my friend experienced the same problem. Waiting for a positive response. Thank you [protected]@gmail.com...

One of the worst experience in my life. Pureit marvel Purchased on 26th June 2013 My Costumer Id No [protected] After a month I complained 5 times about this, twice battery was changed and twice the filter was changed still it does not work properly. There was no trace of the technician every time after registering the compliant I receive a SMS that the complaint has been attended and please give your feedback. Are you guys seriously organised?...

Bought HUL Pureit water purifier on 10th May 2014 Bill# 4345. From past one month the water purifier had been not working. We have lodged complaint. First 2 times the technicians came and repaired. next day again it was not working. Now even after repeated calling up and raising the complaint number they are not sending any one. When we ask for a replacement as the product is still under warranty they are not even replying. Last complain#4...

I am fedup with Pureit Service for my Home Appliance - Marvella RO

I have spent Rs 17000 after the initial payment of Rs 15000 for the purifier.

Their ervice is very pure.

I have been complaining but there is no change in the attitude or service....

I got a coupon from a neighbourhood departmental store for 2 free movie tickets from HUL for buying their products for Rs.599 or more. When I called the phone number on that coupon and gave the coupon number, I got a text message (on 14 Jan 2015) stating that I would get a bookmyshow.com e-voucher for 2 free movie tickets by the coming Saturday (17 Jan 2015). However, the e-voucher has not turned up on my number so far! For one, the contact...

my product of smartpick is deliver to unknown person by xpressbees . and the shipdetailed show it is deliver to shubham but i have not signed and receive the product .. the service man never call no detail given nothing my awb is [protected] deliver by xpressbees service plz complain against him ..or to stop their service as soon as posiible. because it will deliver to any other person to ....

श्री मान जी मैने hundustan lever purit की terboबेटरी दिनांक[protected] को sharee shiddhivinayak steel shop से 840 रु मे 3000लीटर पानी क्षमता का खरीदा था लेकिन उसने पानी को बिलकुल साफ नही किया जबकि उसको 6माह तक use करते रहे उसकी...

I have purchased Pure it advanced 23 litres product in october 2014 but from starting there was many issues and its non working. After complaining to the customer care, the response was so poor, even i have waited for more than 10 to 15 days. How a family can wait without water? This was happened during warranty period and after its no one is responsive and the product is having many problems. After replacing the germ kill kit, water smell...

My complaint As provided for Pongal offer, we purchased listed HUL products worth over Rs. 600 and we were given a coupon by Adyar Departmental Stores, Adyar, Chennai saying that 2 movie tickets of our choice will be sent to us on registering. We registered for this offer on January 17th which was acknowledged by an SMS saying that e-voucher of movie tickets will be sent to us by 20th Janyary 2015. Till now we have not received any information...

I have registered a complain for poor filtration from my PURE IT and ordered for replacement of the germ kill kit. The complaint number was C[protected].It was 10.01.2015. Since then no person even bothered to make a contact, paying visit is a far off thing. Nobody is taking call at the service centre. But the best part it I have been receiving messages from pure it in my mobile stating that my problem was resolved. No one is taking a call,...

We purchased a Pureit Marvella RO + UV from marathahalli ezone on Dec 25th 2014. Unit was delivered to us on 31st Dec 2014. We placed a request for installation with pureit. After several calls finally a technician from Sri Raghavendra Agencies LSP came and did the installation on 6th January 2015. It worked fine next day. On 8th January 2015 night drinking water dispenser started leaking continuously. We observed this on...

I purchased HUL marvella a year back and for first service of CSF blinking i have registered to the toll free number and we received the complaint registered sms after two days we received as"thank you message stating and customer complaint has been closed within service department without even attending in home . i was shocked and came to know how bad is service ....

We had installed a Pure IT marvella purifier however, since last few months it started leaking. We have registered complaint numerous times with the Customer Care however, there has been no resolution. The technician comes and he reports that the parts are not available and hence they recommend to buy new purifier which is utter non-sense. Those of you who are reading this complaint, please refrain from purchasing Pureit marvella as...

I purchased the above mentioned premium bread from a mall in Andheri on wednesday 17-12-14. and opened it to make sandwiches and to my surprise except for two or three slices the rest loaf had fungus. I have kept two slices of the bread as a proof for you to see and act on it immediately as I had to order evening snacks for my family which caused inconvience and had to shell around 150 Rs for it.I am Mrs.Gajria and my mobile number is [protected]...

I have bought a Pureit water filter from Pune, Aundh. Greivence 1 - I am very unhappy with the performance of this Products from the date of purchase. Several parts have been changed in the past 2 years. Literaly the whole system has been changed. If there is clear defect in the product then why is this still being sold to consumers Greivence 2 - Pureit is serviced by a company called "Infinite E Series" based in Pune. The...

I HAD REGISTERED A COMPLAINT TWICE AT THE HELPLINE NO.[protected].. BUT TILL NOW NO ONE VISITED.. IT IS SAD TO SEE THAT A BRAND NAME PUREIT COMPANY IS BAD AT THEIR SERVICE. THEY GIVE US COMPLAINT NO. AND AFTER THAT THEY DO NOTHING. COMPLAINT NO. C[protected], C[protected].. I HOPE AFTER READING THIS YOUR SERVICE MAN WILL VISIT....

I have Pureit Advanced 23L water purifier. It has been almost a year since it was purchased. The battery color is still white which means it is still valid. However there is green moss inside the transparent water container which indicates that the water is not fit for drinking. Please note that the water was not stagnant and has been replaced on daily basis.When we called the Customer Care on 4th Nov 2014, they registered a complaint (C[protected]...