PureIT / Hindustan Unilever Complaints & Reviews

I m using the water filter since very long now the battery is showing Red indication so kindly immediate change the battery unit as soon as possible....

Hi
I am Mr. Yakoobdeen from perambur , using your pureit for the last five to six years which was an old model .The output water quality which I am getting from pureit is very excellent and I strongly believe in pureit .It had become one of the member in our family .The services which I have got from the Hll is great .whenever I call them to their old helpline 28237373 and currently [protected] we are getting good response.The...

very ver bad support - our pureit started leaking within 4 month of purchase, we thought it must be battery problem we replaced battery but still it is leaking and no body turned up to see it for last 4 days, we have baby of 5 months and hence were constantly followiing up, everytime they promise for 48 hours and kept us waiting, i always go for hinudtan lever product but first time i feel regret to buy pureit, I request forum to take strict...

Hi this is ALLA BAKASH from Chennai (NANGANALLUR)I would like to share my great experience with you all about what I had with pureit We are using Marvella RO device for Last one year. In our family we have practice to consume pureit water in our family Ten days back we had a leakage problem in our device I had contact our local service center Wings Agency within 4 to 5 hour we got a technician from the service center to rectify the problem...

After purchasing two units of Hindustan Unilever's Marvella RO, I have had continued problems with the one installed at my residence. The problems surfaced as soon as the personnel completed the installation and left. First, there was a leaky tap that took 2 days to fix. To avoid recurrence of the problem, suggest that you dry the area around the tap and check this before the personnel get your sign off. The second problem that I continue...

I am a new customer of Hindustan Unilever's Reverse Osmosis System (Marvella RO). I purchased two units, one for my residence and the other for my parents.

My unit produces a loud noise (much like an industry level production unit) and it also has a leaking tap, which forces me to keep a container and wake up at regular intervals in the night to empty it.

The unit at my parent's place has a tap, which...

MY NAME IS MANOJ CHAURASIA CUSTOMER ID # [protected]. ORDERED FOR PUER-IT GERMIKILL KIT FROM LAST 9 DAYS ,STILL WE HAVE NOT RECEIVED THE KIT .SO KINDLY LOOK IN TO THIS MATTER & TAKE NECESSARY ACTION.

THANKS & REGARDS
MANOJ CHAURASIA
MOB # [protected]...

I have purchased a pureit of hindustan unilever in the month of August'2012.
I had filed a complain on customer care of HUL on [protected] on 21 october whereby i was told that my complain has been registered for germkill kit and will be suppplied in next 72 hours. I did followup of same on 22,23,24,25,26 october and till date i am been assured continuously that my germkill kit will be provided in next 48 hours.
I am also...

Hai,

Iam Dhanraj Iam in Ambattur area Oragadam,My contact number is [protected] Past 4 years Iam using your product Pure it water purifier,this is one of the very excellent product.At the same time Your Service team is very smart and excellent because last two times your service is very good and attending the very short time,for example last time I booked the battery kit on 18/10/12. After with in 8 hours your service...

I had replaced the battery of my PureIt 14 litre 2 days ago.Now the waster which is coming after filtration process is having a very bad smell and water is not drinkable. Tried calling customer care but they say that there is no warranty on battery.what are we supposed to do now....

Hi I am Vasanthaganesh from Madurai,



I really thank and appreciate to Pureit for prompt service for my Pureit water purifier and the service team is taking care of battery request and complaint on my every call. Since I am using Pureit water purifier at my home more than 2 years and because of the good service. I am recommending Pureit to all my friends and relatives. Good work Pureit team.

...

Hi,



I am Sreenivas gupta from Hyderabad, my parents reside in Kurnool and I presented them a Pureit with my first salary. I should really thank Pureit team for such a wonderful product and after sales service, though I am away from them but they are able to manage filling water in it and using, but I should say your service is spectacular, you people are just a wink away.



Our...

My consumer id is [protected]
On name Anjan Das
I booked 1 battery kit and 2 mesh on 2nd Sept 2012 but till now I have not received the things and not also a single call from technician team. I dont know what all problem they have because when I was staying in Navi Mumbai when I call them they responded us within 48hrs I would appreciate Navi Mumbai effort But when I shifted to Pune I did not expected such type of service I would...

i purchased a new pure it classic for rs 1765/-. the glass chamber got broken due to accidental fall, in 2 -3 days after purchase. it is more than 2 months, i complained to the local dealer, but they told me new glass chamber will cost you 650 to 700 i dont want to waste extra money

i wonder why spare parts are not made available for any product when it is sold in the market...

I agree with the above complaint. I bought pure it advance about 3 months ago. When i pour water in it it starts to leak. I also complained about this they are telling this is the problem of battery. If its the problem of battery then what is the use of warranty card. They said that the battery wont come in our warranty you will have to buy an new one. The battery costs rs750. Logically if I have to purchase battery kit 4~5 times a year,...

Hi,
I am user of Pureit from Hindustan Unilever Ltd, this is a great product & great service support.
I have purchased this Pureit in 2009 in Mangalore then moved to Bangalore in 2011 and now 2012 to Hubli city since than I am quite satisfied
with this Pureit product and service. This is really user friendly product which doesn't requires electricity or running water. Yesterday late evening I ordered a kit to...

Dear Pureit Service Team,

Iam Chithra thangavelu last four years using your Product Pureit.very good prodect.at the same time your service team service is very good service.Before three days I orderd the Battery set at your service dealer Vetri vinayagar Agency.within 24 hours that agency Deliverd the battery set and give the very good service.
so Iam realy happy and 110% satisfied to your service,I...

Hi,

I am using pureit water purifier since last 8 months, & never seen such kind of bad service pureit is providing, I called to their customer care no. mentioned in the product & registered a complain regarding the battery expired prematurily. its been more then 2 months register this complain & no response from their side. I keep calling them 10 times in a day & always getting same response saying that it...

Hi Pureit Team,
I am Mrs. Ashok kumar from Chennai Anna Nagar with my no[protected],I have purchased your New Product Advance by the stunning looks first and then the feature of double safety .Post my purchase I was finding a difficulty in getting the purified water it was taking long time ,being both me and my wife are office goers we were unable to spend time on looking at the issue .we have raised complaint...

I complained about my “Pure it” Water Purifier for water is leaking out of the purifier two times they have not visited a single time and the problem is continue till now…
My complaint number is
1) C1244129
2) C[protected]
My Mob. No. [protected]
Again Second Complaint is the Say there number is toll free
But, When I talked with them
It has taken 5 to 6 Rs
Every time I Called...