PureIT / Hindustan Unilever Complaints & Reviews

No service being provide for last 1 month after Installing battery kit improperly
have followed up with pure it for number of times and every time they end up with fake commitments. I am fed up with Pure-IT, as I am not able to use the equipment for past 1 months. We are still using Can Water & Each time we have to spend 30 Rs to the Can Water guy. We have a small child in family and I am worried about my family's health....

PURCHASE ONE PURE IT ADVANCE ON 7TH JULY12 . AFTER TWO MONTH THE PURE IT IS NOT WARKING .I TALK TO YOUR DEALER M.S.SERVICE CENTRE.THAN HE SEND HIS REPRESNTATIVE TO CHECK MY PURE IT .AFTER CHECKING OF PURE IT HE ADVICE ME TO CHANGE GERM KILL BATTERY.HE REPLACE THE BATTERY & WANT RS.485/- THE BATTERY COST & RECEIVED THE AMOUNT FOR MY SIDE BUT MY PURE IT IS NOW WARRANTY PERIOD.

PLEASE TAKE NECESSARY ACTION ....

I had purchased a Pure It machine (10 lt) of Hindustian Unilever from Gift Palace, Meerut (01.05.12) with a cost of Rs.1000/-. While purchasing I had regarding the product's leakage. But the shop keeper had told me the same is ok. But after installing the machine at home I came to know that the machine is in leaking condition. I had contacted the Shop and they had told me to call the customer care of pure it. From the next day I had...

I have purchased PureIt marvella uv purifier from vijay sales miraroad, the water started leaking from it in just 2 hrs after technician has deployed it. when I told vijay sales about this then the arrogant people of vijay sales told me that it will not be replaced and you have to go to pureit customer care.
SO THIS IS FIRST AND LAST EXPERIENCE WITH VIJAY SALES....

My pure it system has not working properly,it means equipment is bed condition work
,so kindly send the engineer for it urgent basis.

AJAY LAL
H.NO.-1067 BLOCK -D,
GALI NO. - 1C,
SANGAM VIHAR ,NEW DELHI-110062
MOBILE NO-[protected],[protected]
...

Dear sir,
I was purchase a water purifier from Hindustan unilever on 2009, in may 2012, it looks to change battery GERM KIT, I called to purit helpline and order it, but they did not deliver it, i called again, they again book my order, and promise to deliver me, but still i am looking for delivery. i called purit helpline more then 15 times and book my order, but this is just waste of time, please do help.

Thanks...

I find a significant difference in the quality of Pears Pure and Gentle with glycerine and natural oils manufactured by Hindustan Unilever and sold in Indian retail market.

This is in comparison to Pears Gentle Care TRANSPARENT SOAP manufactured by Unilever and available outside India.This product available outside India is the original Pears Soap which I am using for the past 30 years, rich in lather, long lasting ( ~25 days).br...

Hi Sir,

I ordered GKK on 6th August 2012 with order number RFS/2069695. There has been a lot of delay for providing me GKK. It crossed the 72 hours limit on 9th of August (12 days back).

Yesterday, I called the customer care. I told the customer care representative about HUL's policy to provide free GKK if it has not reached within 72 hrs, but they booked another order with order number RFS/2119806.
br...

Installed Germ Kit for Compact on 10th May 2012, outdated in just two months after installation, Bought this for parents, Water started leaking, mother almost tripped on the wet surface. made complaints thrice, no action taken, infact there is no complaint lodged with the customer care, that is what the executives reply. made a online complaint as well. They are only interested in sales but not in service....

Hi, I am using Pureit from last 4 years and I have very busy schedule in my life of a day, recently I had placed an order for refill kit and requested to deliver after 8pm and they did it.

"I really appreciate HUL for their efforts and response. It is nice to know that there are still some people in this world that care about customer service and you are one of them.


THANK YOU!"
br...

Worst service , faulty product..don't purchase pure it water purifier.
I have purchased pure it before two weeks.Their representative came after two days for demo with kit.
I found the cap damaged,he denied to give another kit.so i refused to purchase,then he replaced the cap,hr charged 50rs more for delivery.Next day i found kit is not fitted properly and their is manufacturing defect in containers,I found gap between...

I bought Marvella RO 3 days back and till now i have not drunk even a drop of water out of it.
I bought this after reading the positive reviews on flipkart.
The installation person did not know any thing about the machine and he only knew how to hang it on the wall.

Once he hanged it and i started the water and switched on the light. it started leaking from all over the body, the installation guy tells he do not...

Hi,


I had bought Pureit Classic on Sunday morning 29-Jul-2012.


Which comes out to be faulty and for that I registered a complain on 29th morning itself.


Now since than I have been calling every day (Its already 5 days now) and your call center guys promise me every day that the technician is going to visit today.
This is not happening and I pissed of your service,...

Respected sir,
The Hindustan Unilever Ltd. distributor Sai Vyanketeshwara Corporation is not good provide service to the market.He service is very dirty.Also relation of the market os not good.The return charges is very high.The person always not working with all people,
I have request HUL comapnies to cancle the distributionship for the particuler person. This person always can not change in future.The...

dear sir

I had bought 'auto fill type pure it from the co-operative stores,kalpakkam, abot 10 months before.

Now it is over flowing after filling the top tank. This may be due to the mal functioning of the float.

Kindly arrange to repair it at the earliest.

thanking you

yours trulybr...

after filling of 9 litres of purification water it gets leakages from bottom & middle of the chambers. I think they especially launched advanced in leakage system not in as brand value. And after complaining 2 times & 3 follow ups than also they are not responding on this issue. I never faced this kind of worst service from any other product till now.
And this my complaint no C[protected]. And I got every time message in my...

Hi
I order GermKill kit on 19th jul-2012 through online i received the sms with order on RFS/2008206
and service provider detail as Taj service mbl :[protected]. My purit is registered online in name of Ankur Chadda ([protected]@yahoo.co.in)

I contact the service provider and ask him to deliver it on sat (21-jul) he agreed to it.
But there was no delivery made on sat.
I kept calling him about it and...

I, Kuldeep Khetarpaul (0-[protected]) purchase the p water purifier "Pureit", after 6 month on 26th of May, 2012 the battery for the same was replaced by the Co. authorized dealer on chargeable basis for 1500 lits. of water for 2 1/2 to 3 months,
but it became useless just after 24 days for which the complaint has been raised at[protected] , PUREIT . They assured to attend the complaint with in 48 Hrs.
but still...

Hi
I am gopinath pureit consumer from chennai , i am very much satisfied by the services of Pureit team, with Sri meenakshi agencies of chennai .Happy to convey to all that i have called them for Battery replacement and within next day i have received the same .wonderful service for 2000rs product .I have an Air conditioner on its failure to function i have to wait for more than a week and till now none turned up .Great service...

Dear all,

Thank You very much for your support in addressing our issue on priority. Your prompt assistance is much appreciated & brilliant
The Service provided by anantapur Pure it service Team is brilliant; I hope no other Company can provide this kind of Service I Bet,
The Reason I am writing mail is I Gave a Call To Customer Care On Saturday & they said that Technician Will be coming on Monday Because...