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PureIT / Hindustan Unilever Complaints & Reviews

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Last updated Feb 25, 2024
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PureIT / Hindustan Unilever reviews & complaints page 46

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D
Deepak Nathwani
from Cavelossim, Goa
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Battery Kit failure to deliver on time.

Address:Mumbai Suburban, Maharashtra

Hi,

I had ordered Battery of Pure-it on 09.06.2012 and still I have to receive the same.

As per their promise I should receive free kit from them if they do not deliver in 72 hours.

Everytime there is a problem in the services... It is a night mare.

Please do not purchase HUL products....
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cheena12
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product

Address:East Delhi, Delhi

Dear sir

I have been using surf excel soap from last three years with good experience. Today I washed my clothes by same soap so it teared my shirt. it seems there is some glass in soap because it cut my finger as well .I purchased this shop by local shopkeeper.Please call me for any clarification

Kindly look into the matter
[protected],[protected]...
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satishraja
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Hyderabad, Andhra Pradesh

sir since 15 days i have been complaining to pure-it Hindustan Unilever call center people to rectify my pure-it machine, till they didn't turned up and sent some 10 messages that your complaint no c[protected] has been attended. please give feed back.., when they didn't serviced how can they ask for feed back, it is disgusting and fooling the people, very bad services not satisfied, my pure-it id no.[protected]. sir please do the...
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mahla happy
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

float valve not working properly

I am using pure it auto fill system reg. no. RPBAF[protected]. your local agent Rishi traders changed germ kit and also replaced float valve .But germ kit filter is not working properly and new float valve also not working. i make complaint many times to Rishi traders jalandhar but they are not attending complaint. please do needful action.

with regard
DALIP SINGH -JALANDHAR
Ph.no.[protected]-[protected]...
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A
Arjun Mutsuddi
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hygiene sense of service personnel

Address:West Bengal

Dear Sir,

I am a user of your PUREIT water filter since the time you have launched the product.

This is to bring to your knowledge that the service personnels who visit for the replacement of the Battery kit are not properly educated by your service centre. Every time they come for the replacement I request them to properly wash their hands before they start their work.They do not have the least sense of hygiene....
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ashok.singh05
from Anand, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding faulty battery kit delivered by Hindustan Unilever ltd.

Address:Ghaziabad, Uttar Pradesh

I had purchased the Pureit water purifier sometime in April, 2010 and onwards replace Hindustan pureit battery germkill kit (can filter 2250 liters of water) at July, 2011 when Auto-Switch off flow of the water and Battery Life Indicator turns fully red (As HUL cliamed).

July, 2011 onwards I used more than 3000 liters water and germkill power is exhausted but indicator not showing any warning even not showing any red indication...
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A
aslam78
from Kollam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

it's really a cheating

Address:Kerala

i am using a pure it since 2009, i changed the battery 2 times, but it was not lasting, (it works only 2 months) then i decided to open the germ kill battery kit, when i opened that, i really wondered, i didn't see any battery or any electronic parts inside, there is only a piece of bleaching powder stick (like a chalk piece) and a small plastic leg, they fix a red washer in the top of the bleaching powder stick, when the bleaching powder...
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H
himansu2012
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pureit germkill kit not delivered after order it for thrice

Address:Pune, Maharashtra

Hi,
I have ordered a ordered a germkill kit from HUL,Pureit from their customer service.It didnt get delivered yet.I ordered again after that and complained at their customer service that it has not been delivered yet...Everytime they are replying will be delivered in 2days but nothing happens...Its been 10 days from the day I ordered for firsttime.Please look into the issue.......
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sadanand.barve
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ANTS IN FILTERED WATER COMPARTMENT

Address:Nashik, Maharashtra

WE PURCHASED PURE IT OF HINDUSTAN LEVER WHICH PROCLAIMS THAT THE WATER WILL BE ABSOLUTELY PURE DEVOID OF ANY BACTERIAL INFECTION OR EXTRANEOUS SUBSTANCES. LAST WEEK, WE FOUND THE WATER COMPARTMENT FULL OF RED ANTS. ON CONTACTING THE COMPANY'S SERVICE PERSONNEL, THEY TRIED TO CONVINCE US THAT SUCH THINGS DO HAPPEN. THIS SEEMS TO BE AN UNACCEPTABLE EXPLANATION. THERE SEEMS TO BE A DESIGN ERROR OR THE PRODUCT DELIVERED TO US IS FAULTY....
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bala4213
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Excellent Service

Address:Coimbatore, Tamil Nadu

Hello, I am Bala Subramanian (Customer Id[protected] from Vadavalli in Coimbatore. I am a customer of this product (Pureit) and I think its a very very good doing product for ever of our health. Because I am using Pure It Classic continuously 5 years to till date. When first time its GKB is not working & also lick from chloren tube just I call local CCE Mr.Sathyaraj then he come and short out the problems with in a minutes (30minutes)....
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Pavan Nanduri
Jun 13, 2022
This thread was updated on Jun 13, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leakage of water

Address:Dehradun, Uttarakhand

This is Pavan Nanduri. I bought a 14 Litre Pureit Classic water purifier from Vishal Super market around 3 months back. there is a small patch in the product itself which made the water to leak out of it. i went to Vishal to complain about this, and they said me to call on the given helpline number on the back of the book[protected]. but no one did pick the numbe despite the herculian call attempts for more than a month.

Eventuallly...
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nbkulkarni1
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water leakage even if battery indicator is white

Address:Pune, Maharashtra

I bought PureIt Marvella in February'12. The purifier started leaking suddenly on 14 May'12 even if the battery indicator is showing white. I lodged a complaint with Hindustan Unilever on the same day and asked the customer care to send the person as soon as possible because of summer days and we were having water shortage. I called four times since then but no one has come to my place to fix the issue. I must say that the customer...
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martinpl
from Mumbai, Maharashtra
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good product and service

Address:Ernakulam, Kerala

I am Martin Pl ,a pure it customer from cochin,kerala...I have been using this pure it classic purifier in the last 2 years.Its a very good product from hindustan unilever and getting a good service from their side also.I contacted MJ Agencies,cochin in the last saturday and i got the same in the very next day(sunday),that will be appreciated.Thats why i am informing you about this.Thank you for providing such a good service for this very...
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Raju N S
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Even after 11 Frequent Chase with Pureit Customer care today received Germkill kit, But the dealer not installed it properly.....

Address:Raigad, Maharashtra

It is very unfortunate write theis again as a customer. I have ordered a Pureit Germ Kill on 4the May 2012 . After a long 11 days Chase withe Pureit Customer care and local dealer today i have received the same. But the person who as installed the kit is not done his work properly and went away by collecitng Rs 680/-. Now its leaking all over my Kitchen and my wait for Drinking water still become a endless story.

This is my...
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Raju N S
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received Germkill kit even after 10 days

Address:Raigad, Maharashtra

My sel[censored]sing Pureit Marvella , Ordered Germ Kill Kit on 4the May 2012( Ref. RFS/1650867), even after many reminders on my request, not received thee same till date.

This is my bad experience withe theis product , and suggestion to all consumers to not to go for any Hindustan Unilever Product anymore.

Raju N S...
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R
rajdhar tiwari
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No response from service provider

Address:Pune, Maharashtra

I have informed "Hindustan Pureit Germkill Kit" on 04 May 12 , 07 May 12 and 09 May 12, on service providers Mobile no.[protected], though he told me that he would call back never reverted back. Now he does not pick up his phone.

Company should recognized such dealers/service provider or pay back to customer the full amount of the filter so that we can opt for some other vendor....
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sbora93
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water license

Address:Beed, Maharashtra

hamne pure it water filter date 3/05/2012 ko kharid liya tha aur hamare ghar me lakar asemble kar liya pani filter to ho raha hai lekin cleansing-Collection chamber se Tap ke pass se pani lic( pani bahar aa raha hai) ho raha hai. kya kare samaj me nahi aa raha hai please aap hamari madat kare....
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RBDCK
from Pathanamthitta, Kerala
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NOT WORKING

Address:Ernakulam, Kerala

We have recently purchased a Water Purifier of Puriet Marvella Grey fro M/s. Bismi Appliances, Kaloor, Ernakulam,vide their invoice number 185929 dtd 11.10.2011. This purifier got complaint and the battery replaced on January 2012. Now the same is not working


Contact person :Manoj Babu, Administrative Officer, Roads and Bridges Development Corporation of Kerala Limited, [protected]...
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wife
from Kolkata, West Bengal
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demanding extra money for replacement of kit

Address:West Bengal

I have a pure-it compact ,when I have replaced my first battery kit ,i called your pure-it help line no and they send me your representative ,named Sameer Rajak at my residence. From pureit help line it had been told to give Rs 380/- for the replacement of the same but Mr. Rajak,Malda Division of W.B refused to take the amount rather urged me to give Rs 400/- for the same. That time I kept silent but second time I directly called Mr.Rajak...
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freelanceriq
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

germ kill kit --not available

Address:Sitapur, Uttar Pradesh

i purchased HINDUSTAN PURE IT CLASSIC in 2007 ,I'd not faced any problem till now...but now i have to replace the 'germ kill kit' .....the one which i 've inside it (polisher) is not available outside...local vendor is offering a smaller one (polisher)...which is not going to work definitely......and he is saying that " abh toh yahii atta hai...company walo ne bandh kardiya hai " ...i just want to ask ...is...
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