Claimed

PureIT / Hindustan Unilever Complaints & Reviews

3.2
Last updated Apr 25, 2024
Complaints 1721
Resolved
1061
Unresolved
660
Quick Links
Statistics
Share
Contacts

File a complaint to PureIT / Hindustan Unilever

Having problems with PureIT / Hindustan Unilever?

File a complaint and get it resolved by PureIT / Hindustan Unilever customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PureIT / Hindustan Unilever
Customer Service Contacts

PureIT / Hindustan Unilever Phone Numbers

Toll free
1860 210 1000
114
91
Phone
+91 92 4310 0100
68
65
+91 92 3050 0500
42
30
+91 22 3983 0000
19
34

View more phone numbers

Mobile
+91 92 4610 0100
44
38
Fax
+91 22 3983 2413

PureIT / Hindustan Unilever Websites

PureIT / Hindustan Unilever Head Office Address

Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400099

PureIT / Hindustan Unilever reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
randir.rinku20
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display payment

Address:Gurgaon, Haryana

i am an owner of a general store & the distributor "navarang distributors" of "hindustan unilever ltd" does not making the payment of display which they are getting from my store.
the company man who click the photos of display comes regularly & click the photos but distributor has not made the payments from last 10 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashish Bokade
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Price range of DOVE soap

Address:Nagpur, Maharashtra

Hindustan Unilever Ltd. product DOVE soap costs Rs. 20 for 50 grams while it costs Rs. 38 for 75 grams. HUL being such a reputed company doing such cheap things in India not at all tolerable at all. HUL is taking almost double amount for 75 gms soap whereas it should provide atleast double quantity for double cost. To add worstness to problem today i found that 50 gms pack of DOVE contains only 47gms and not 50 gms. This is just cheating....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep212
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food product damaged /expired -not replaced

I was dealing in food products of International Best Foods Ltd which in 2001 amalgamated with Hindustan Lever Ltd,(now Hindustan Unilever Ltd.-HUL).Hence the merged entity was obliged to replace the damaged food products which they didnt replace inspite of our oral and written communications to them which later on resulted in expired food products.

That, in November 2004 officials of Food Adulteration Department visited our...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
J
jsbharangar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST SERVICE

Address:Alwar, Rajasthan

I purchased Pure it from Ghaziabad 3 years back.
Initially it worked satisfactory, but not as good as shown in TV ads.
Service at Ghaziabad service center was poor. service man takes two to three days to attend service.
Now I am in Bhiwadi(Rajasthan).I have problem again.This time condition is Worst.
No body is going to hear.I have mailed to pureit team and two times these guys had send their servive engineer at...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Subhadip
from Mumbai, Maharashtra
Report
Copy

Pureit Service Horror!!

Address:Pune, Maharashtra

200% agreed on the poor service provided by PureIT guys in Pune. I bought the Pureit compact system on 24th September 2011. From the very first the bottom chamber was leaking and i logged a complaint (No.C[protected] on 26th September 2011. They confirmed that within next working day the problem will be rectified. 3 days have passed and i'm still suffering. Till now i have called the call center team 15 times and everytime what i got...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lksachan
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF INVOICE

Address:Raebareli, Uttar Pradesh

I HAD PURCHASED A PUREIT WATER FILTER SL. NO.RPMCL00262402 RS.1000-00 FROM CO. REP. MR.AMIT KUMAR CCE MOB.NO.O[protected] TRHROUGH CASH ON[protected] AT HOME DELIVERY.BUT SO MANY REMINDERS HE HAD NOT PROVIDE SALES INVOICE/BILL TILL DATE .


LALIT KUMAR SACHAN
B-237,SECTOR -1
DOORBHASH NAGAR
RAEBARELI ,UP

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
navinmj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PURE IT (HIND LEVER) DEPOSITED ABOVE 19 MONTHS AND HEAD OF DEPT MAKES FALSE PROMISES

Address:Mumbai Suburban, Maharashtra

After initiating three complaints as below and receiving false promises from a HOD Mr.Manish on promises of receiving the total amount Rs. 2000/- back no one has yet shown up and when contacted Mr.Manish wanted me to narrate the incident again via mail to send it to the finance dept for approval when questioned what he had been doing for 19 full months he gave vague explanations and till date the company is not able to solve the issue.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santhanam_sk
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not received by the concerned person

Address:Chennai, Tamil Nadu

CONSIGNMENT NO.C41307557 sent by Hindustan Unilever Network was delivered to me (the concerned person). But, your tracking record says it was delivered on 12.07.2011. Your courier person would have delivered to wrong address or person.

Ms. Padmaja
Chennai...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Himanshu Sharma
from Delhi, Delhi
Report
Copy

Re : worst experience of Pure it

Address:East Delhi, Delhi

hello sir,

Myself Dr.Himanshu Sharma with Id No.[protected] R/o G-101,Preet Vihar,Delhi-110092.

I purchased a 10 liter PURE IT on 19/04/11.At 07/0711 , I ordered a germkill kit for change. Next Day a person named as Vivek with contact No.[protected] came to change the kit.He charge Rs.280 + 30 from me.Next day after installation of germkit,It starts leaking.I again speek to person who had come to change the kit,but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
niyati vadodariya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service

Address:Ahmedabad, Gujarat

Till date I have not get any answer from HLL about my problem. This is the last warning for them to solve the problem within a week. After that they will get a legal notice from me.
Dated 11.9.2011
Mr Nishith Vadodaria,
C-2 jagdamba Flats,
jiveraj park road
jiveraj ahmedabad,51
M -[protected] --
sir,
I have complaint against Hindustan lever product -PUREIT- water purifier.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dibassarkar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery Change

Address:Darjeeling, West Bengal

To,
The Manager,
Customer Care,
HINDUSTHAN UNILEVER LTD.
Sir,
We are drinking the pure water from your company's water purifier, but
it is so problematic we had no idea. The battery was red yesterday at
10 AM, we contacted the local dealer (M/S Nanak Enterprises) to supply
the battery as early as possible as the purifier got stopped totally.
A drop of water could not purified...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
S
siddhant ghosh
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unusual water overflow from the battery

Address:South Dinajpur, West Bengal

with deep regret i want to inform you that i am very much dissatisfied after purchasing your product pureit.as because it had not yet crossed one year also that your company made pureit started giving problem.after pouring water all the water is coming and draining out from the portion of battery part.really i am very dissatisfied with the performance of abig company like your's.we are not able to drink purify water due to the above...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sushilsareen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery not replaced

Address:Gurgaon, Haryana

I have registered a Request for new battery on 16th July-2011 and i got it on 18th July. I purchased your big battery worth rs 550. Earlier a use to atke battery of Rs350 and it runs for 3 months. after three months i use to take new battery. This time your team suggested me go for big battery, he suggested that based on your history it will run 6 months approximately. I accepetd and purchased it. But i surprised after one month only it again...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
adhikari_78
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BEST & BETTER & MOST OF THE WORST SERVICE

Address:South Delhi, Delhi

Dear Customer Care,

I am a customer of pureit & had buy a pureit the last year dt 20/12/2008.

Each and every year I am facing lots of problem. In this year I am running behind still from 29.7.2011. My new battery kit had installed on 27.7.2011 and still I am registered the complaints from 29.7.2011 regarding the installed new battery kit shows red alert button. Today is 2.9.2011 now its shows the battery...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shubham2323
from Nagpur, Maharashtra
Report
Copy

non delivery of prize

Address:Karnal, Haryana

it has been 9 months and i didn't get my cellphone samsung guru which i won in cornetto contest held by kwality walls and company names hindustan unilever limited.they are not telling me anything about this and i think one of their employee has eaten up my cellphone.kindly solve this problem
thanks n regards
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjaysumantera
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Advertisement

Address:South Delhi, Delhi

Hi Everyone

On 27th August 2011 i have purchased a Pureit Compact Water Purifier worth Rs 1000 and i have

got a Scratch card With it. After Scratching it i found that this Pureit is free and if i

have paid any money to the retailer he will immediately return the Maximum MRP of the

product. After Showing this filled Coupon.
My retailer said company don't pay him anything...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
imran_khan786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic after sales service

Address:Haryana

I have bought a pure-it classic around 6 m ago, soon after 4 m it starts giving colored water. we contacted the customer care regarding this and they said that the expert will come to us in 24hrs. no one
came. Again i called after 3 days they replied the same and promised that someone will definitely come now but no one came. This happened around 6 times over a period of 2 months but no one came so finally we packed the kit and i myself...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
PMParmar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pureit 1crore safety challenge

Address:Pune, Maharashtra

I have sent a letter to HUL but there is no response till today 29th Aug 2011.

To:
The Product Manager - Pureit Water Purifier,
Hindustan Unilever Limited, Unilever House,
B. D. Sawant Marg, Mumbai 400 099

Date: 8th August 2011
Subject: Pureit 1 Cr Safety Challenge

Dear Sir/Madam,
I am from Pune, have always appreciated the marketing efforts that HUL (formerly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jagjit singh 307
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overflow of water From Pure IT

Address:Ludhiana, Punjab

After changing Germ kit your purifier is not working properly after so many complaints at your helpline no[protected] for the last 15 days continuoously. The defect has not rectified so far. Today i filed a complaint in morning and at 7pm in evening and also talked to your senior executive. He assured me to remove my greviences so do the needfull at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hemant_P
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leakage

Address:Pune, Maharashtra

I purchased Pureit in January 2011, now i am facing leakage problem. The leakage is at open and close valve which join to water connection, Plz rectify at the earliest.
My address: Hemant Madhukar Patil
Silver winds, Building C-2, flat number 1
Dhayneshwar nagar, Jijamata chowk, Talegaon dabhade.
Pune-410506
Mobile number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy