PureIT / Hindustan Unilever Complaints & Reviews

Dear HUL Team.

This is to inform you that, I have done a biggese mistake of purchasing Purit Water Purifier Sr No- RPM[protected],.

Summary of Instance:
I
There is no change in the indicator observed from Last 2-3 month in the Putir battery. Last battery was replace almost a year back and we have not observed any change for quite some time. The indicator is still White instead of changing color...

Dear Sir/Madam,

My Registered mobile no. is [protected] and alternate no. is [protected]. My Germ kill Battery Kit life was going to be expired so I booked Germ kill Battery Kit through message on 14 july 2011 on mob. no. [protected], in response to message I received details of service provider of my area. I called to service provider same day on mob. no. [protected] and gave details of my present address and both registered mobile...

I brought new pure it water-filter last month just in one month it is forming algae in the transparent chamber even after complaining so many times , I am not getting proper response...

Hey, I received a message on my mobile which said " Your resume has been selected by Company HRD.Your offer letter already attached with link.Kindly download your letter by link :- www.ifile.it/0zke3sa"

I got this mail on 18/07/2011 and the email asked me to deposit 7550 INR before 18 only to some personal account.

Since I had already heard about these scams, I was wise enough to check out the internet...

I have ordered a pure it germ kill battery on 05 Jul 2011 and subsequently on 06 Jul 11 and my online booking no is 72309 and 72431 respectively. After a gap of 05 days i have inquired about the delivery status to customer care on mobile no [protected] and the staff Mr Ranjan has ensured me after clarification that it will be delivered within 48 hrs but till now more than 72 hrs gone and all is in vain. If this is the condition then god knows...

Battery Kit Problem

This is in reference to my complaint with pure it with complaint number C[protected]. I am logging this complaint from 20th June 2011 and from that time they given me three complaint number that is 1. C[protected]. C[protected]. C[protected]. I am continuously following up with the customer care help line number but nothing has been done till date.

I ordered germ battery kit through Online...

I, Gopichand Joshi, purchased a “Pureit” on 20/11/2010 from M/s Priyanka Electronics & Furniture, Talegaon Dabhade, Dist. Pune. As it is an Hindustan Unilever product, I need not thought over for quality. Appliance worked good for a week. But then I found a defect that water filtration process was very slow & inconsistent. Sometimes water was not coming down at all. I told the dealer regarding the same. But there was no response...

I have purchased 700 ml Pantene Shampoo (hairfall) from Prakash Collection Dadar on 23/06/2011. On using it for 2 occassions, I sustaine d heavy hairfall which is quite in contrary to the claim that it prevents hairfall.
I got the batch number from the shop who informed me that 2 others had purchased the same brand and sustained hairfall. THE BATCH NUMBER IS B[protected]/8:29
I SEEK TO LODGE A SERIOUS COMPLAINT AS I AM IN THE...

My name is Sujoy Kumar Paul & my Kit no is RPBAF00009572. I have purchased a Hindustan Uniliver Pureit germ kill battery on 2/06/2011 of Rs. 550. As per Pureit condition, that germ kill battery gives us 2250 liters water as purified water, but within one month my germ kill battery has became red. Only 3 person in my family. I was launched a complain on 03.07.2011(Complain no. C[protected]. As per the commitment of customer care representative,...

Last month , we have changed battery for our Pure it. But pungas problem in battery, so we are not used last 15 days, it is very difficult to contact through customer care no. So , I'm complaint through mail. Please change the battery without additional cost or please taken back your product as early.
Because still we are not satisfing yet.
Contact Address:
G.Venugopal
9 / 12 Arangasamy...

Dear irresponsible guys of pureit,

I have ordered for germ kill battery on 9 th June 2011.Till date i haven't recieved the same.

I got an SMS that"please confirm the delivery for request RFS/478867 and service provider phone : [protected] - But the person left your company 6months back and you couldn't update(SHAME ON YOU)i made a reply message of RFS"0" then also i didn't get any...

My name is Sandeep Pawar ..[protected]
I hv purchased i unit of pure it compact from D mart thane on 13/06/2011
as per company guidlines i started using the pure it from 14/06/2011 but immediately i could see a heavy leakage from the unit....so i reqistered the complaint at the customer care ....company person came on 16/06/2011 for visit and attanded ...according to him the fitting was loose ...he did something ....after 1...

Dear Sir

This is to inform you that I purchased Pure It water purifier- model number-RP[protected], CBU code- WP5G1 from Biratnagar, Nepal. It's just one month that I bought it and I have already changed the entire filter unit. I have been facing water leakage problem since the time I bought it. The shop I bought it from is not taking liability for it. In fact everytime we calll him that the guy from the company is going...

Frequent problem of deposition of moss in the water storage tank of purifier. Is the water safe to drink? Repeatedly complaint to dealer in Ichalkaranji. But no any positive response....

Sir

I couldnt get germi kit in my city and i searched on net there is no service at my place now how to get it to be installed through your representative.

please do the needful

Nitin chaurasia
[protected]
[protected]@gmail.com...

Immediate Replacement of Pureit Water Filter purchased on 10/02/2011
Customer Id [protected]
The device has been malfunctioning since day 1. I had to lodge a complaint on day 4 of my purchase and from then on a visit by your service executive has been a regular affair (the complete list is given below).

On their each visit they do something which rectifies the problem, but for a short duration. Then again there...

Ice Cream from HUL is being sold above MRP by its itinerant retailers. They are fearless and shameless. They fear no one in HUL as well. The malpractice continues even after writing to HUL. There is only lip service but no action from their side. Below is the email chain which also contains a confirmation given by them that such things will be stopped but only words and no actions.

Sale of ice cream above MRP defeats the whole...

Even after puting a complaint and 3 calls to their call centers and a complaint through this forum, still no follow up on the customer complaints...this shows how much this company cares for the after sales service and the consumers. Can I please have the email ID of HUL CEO, I hope he would find a solution to my and all other unfortunate pureit consumers worries..

Finally can I get the germ kill kit in this week or should...

i have purchased hll pure it on 10th dec10 from paradise mark con pvt ltd and within a 3 month we have found the problem in purifier only after using almost 500 ltr while as per the saler personal Mr Nitin has commited that we have to replace ONLY FILTER AFTER 1500 consumption of water.
when we found that the machine is not functioning, i called Mr nitin on 6th april regarding our complain, no action seems to be taken from his side....

We purchased 'Hindustan Unilever product 'pureit water purifier' on 02.08.2008 for rs.1800 from Jalaram Agency at Kandivli west in Mumbai.For the past six months,we have been noticing green color algae inside the purified water chamber for which technicians have attended each time we complained and cleaned up the algae with some chemicals charging 50 rupees for each visit.During the technician's visit before last we asked...