PureIT / Hindustan Unilever Complaints & Reviews

PURE IT,
NEED TO REPLACE GERM KILL BATTERY.
HELPLINE NUMBER IS NOT WORKING.
LOCAL DISTRIBUTER IN CHANDIGARH DONT KNOW WHERE TO GET GERM KILL BATTERY.
IF ANYONE KNOW, KINDLY HELP ME TO KNOW WHERE I CAN GET A NEW ONE.
MY CONTACT NUMBER [protected]
[protected]@gmail.com
dr adarsh barwad...

I am using the Rs. 1000/- compact Pure it (10 litres ) for last 8 months. Each time i suffer to get Germkill kit for me. Whenever I went to the company they said no stock. i am ordering through the phone or sending SMS and i am wasting the monery for last 15 days. This is the third time I am suffering to get this kit. whenever I am calling the helpline each time different person attend the phone and said we are taking your order and...

In 2008 , I had bought a Pure-it water purifier. The usual battery life is of 1 year in this , as I was told by the supplier. . The battery is due for change is indicated by - a white screen turning red on the purifier face. When even after more than 14 months , it showed not even a trace of turning red , I called upon the service provider . who after cleaning the system said - Your battery is O.K.. The screen is still white...

To Customer Care

I have booked a Pureit Battery kit 8 Days back. I am yet to receive the Battery Kit till date. When I contacted the Customer care helpline they say to day it is not good day and we will delivery it someother day. When contacted the next day they take the order again and give 72 hrs time to deliver the same. How many 72 hrs do the company need to deliver the battery Kit??? Inspite of bluffing with customer...

sir
pureit has changed office in coimbatore
dont know where they are put up
nobody in the toll free registers a complaint for battery refill service
pl take action.
always for service they dont come on time where it is one product that needs service
thank you...

I am a regular customer of Relaince Mart, my card number is [protected]. I would like to bring to your notice that I recently purchased a water purifier (Hindustan Unilever Purit) from Reliance Mart and while unpacking the Purit I found that there was a part missing. On contacting the Reliance Mart for the same it was told that the part is not required and Purit is completely functional with the provided stuff. When confirmed the same...

Hello

Subject: Bad Service by Unilever (pure it Auto fill) , Date purchased - 18/8/2010,

This has happened with from the time i requested to change my battery kit. My Pureit Auto fill stopped functioning after they changed my battery. I have been calling them but there is no response. In case they pick up and attend, they won't come to your home for even to listen the problem. I bought this only 6 months...

Dear Sir,

I have bought new pure it form your dealer M/s Gayatri Electronics next To PCMC Building before 4-5 months. Then i have observed that it is leaking form bottom. I have logged call with your customer care.Complaint no C[protected]. Your representative have visited my house and told me to use feviquick at the leak i had showed him the original bill. Now the leak is not fixed and i still found problem with the product...

Inspite of complainting several times they have not taken any effort to change the batteries. Where should we go to change the batteries. please let us know....

I PURCHASED NEW HINDUSTAN UNILEVER PURE IT, AFTER INSTALLATION IT IS FOUND TO BE DAMAGED AND WATER KEEPS ON LEAKING. THE EXECUTIVE PROMISED ME, HE WILL REPLACED THE DEVICE, BUT IT HAS BEEN MORE THAN A WEEK, I AM NOT GETTING PROPER RESPONSE FROM BOTH CUSTOMER CARE AND EXECUTIVE. THE SERVICE THEY ARE PROVIDING IS REALLY IRRITATING....

I own a pureit classic water purifier. I am having the appliance for the last 3 years. The service back up in Saharanpur UP where i was posted was excellent, but since i moved to new panvel the last year the service is pathetic to say the least. The only time I ordered a refill about 3 months back the man who came to change the cartridge was so unskilled that he destroyed all the locks in the purifier. The tap of the pureit broke about 2...

Hi,
Been using ur Pure it water purifyer, and found it to the level of satisfaction, service was found ok- it gave a feel good feeling --till a month back.

As Routine the battery life was over,requested for change , it was done promptly.
After a month of replacement it started reading for a change, and to just check i cleaned the element as suggested by ur rep.
but there was no change and it started...

i have buyed a pure it water purifier, after filling water i found leakage, i called shop and informed, they gave executives number,i called him there was no response, and then i called Kerala customer care on 25th,26th,27th,&28th mar 2011, the customer call person told that he will send a person, he dint sent any one, i called 6 times, whenever i call they say they will send & they wont send. So today i decided to give back &...

I am customer of pureit water purifier since last 5 months. They provide services regarding battery after same are lost the purification process. I have purchased that because of the service assurance of the changing batteries immediately within 24 hours, as said by demonstration persons. I purchased that considering such service, because drinking water is important for the health and immediate purification facility will help to get family...

THE PUREIT WATER FILTER INSTALLED AT MY HOME IS MALFUNCTIONING.
THE WATER TAP KNOB IS NOT FUNCTIONING.THE REPEATED COMPLAINTS TO THE COMPANY IS NOT ATTENDED DESPITE THREE REMINDERS.
FURTHER,THE BILL ISSUED FOR RS.580 FOR GKB CHANGE IS TEMPORARILY ISSUED BUT NOT AUTHENTICATE.
THE CHARGES ARE IN EXCESS OF THE STIPULATE RATE.
PLEASE LOOK INTO THE MATTER AND ATTEND TO IT WITHOUT DELAY....

Hi,

I recently found that the prices of certain product varies indifferently from what the general perception of people is in the market.

Likewise

Take the case of Maggie Noodles, what they have done is....they have increases the prices for bigger packets which is just opposite to market people believes.

It seems now they started making fool of the general public in the other way,...

I just blame myself for buying a water purifier from such an mismanaged company. At the time of sale I was taken through the demo stating there is no further expenses in the purifier, within 3 months of purchase we came to know Its required to change the battery probably every 3 months. It was fine with me however no details from where to get the battery. The sales executive once sold me the purifier has no more time to attend my call. Neither...

Hi,

My Pureit ID no. is [protected].
I have placed order for battery kit atleast 3 times in a time gap of 15 days and every time I call the Customercare people say the battery kit will be delivered in my door step with 24 working hours.
But till date no germ kill battery has been delivered to me. Should I buy some other water purifying unit or wait for the battery kit to be delivered before drinking water.br...

Dear Sir,

This is complaint related to bad services as well as false commitment by Pure it customer care. As I had booked my pure it battery kit on 18 March, 2011 till then I had called at least 6-7 times on their customer care nos. i.e. [protected] & [protected] & every time they make a new complaint & give assurance that battery kit will be delivered till evening everyday and problem will be resolved within 72...

dear sir i vinod kumar singh had bought pure it above 18 month ago in Rs 2050=00

at the time of delivery your sales man said, bill could not be prepared but you will

have been got it tomorrow , that tomorrow has not come so for, while i will have

spend more than 100=00 dew to several complains through mobile phone.



VINOD KUMAR SINGH

[protected]...