PureIT / Hindustan Unilever Complaints & Reviews

To Share Holders and the Publics.
Subject : Anti employee attitude of the Hindustan Uni Lever ltd. in India.
Iam an Ex.HUL employee who had put 30 Years dedicated service in the company .I have been compelled by the company to go on V.R.S for joining a part-time course as value addition..Because of their compulsion I forced to take V.R.S in the year 2006.
Up to this date they have not moved my papers to the govt.to get...

dear sirs,

we have allready placed an order for the bettery replacement in pure it water purifier.till the day nobody has bothered to phone or turned up.i have allready phoned the customer care for several times.they only consol the matter.
s.j.gandhi
[protected]...

I have ordered for a battery replacement of my PureIT C.S [protected]. The manager and the staff of the PUREIT call centre misbehaved with me and my wife and laughed while logging the complain. The order was placed 2 days back and the battery was not replaced as on 1st Feb.Now the manager is telling me that it will require another 1 day to deliver. I cannot tolerate this delay as I have my son 1 year old in my house who require germ free water...

Beyond our family budjet, to prevent water borne diseases, We purchased PURE IT from M/s SATHYA Agencies (P) Ltd., Tuticorin. There is lot of demand for the Battery Kit and also service is poor. The rate of Battrey Kit is also very high in M/s SATHYA Agencies (P) Ltd., Tuticorin. compared to other dealers.
Ex. -
Bill No-1356-03/01/2011-Rs.450/-
in Tirunelveli-Ganesan Stores Palayankottai-Rs.365/-(i[censored] need Bill no. I...

WATER NOT REACHING MAIN CONTAINER

1. i bought Pureit from Ambala after getting impressed by their massive advertisement campaign " ek crore ka challenge". it performed satisfactorily for sometime but however suddenly in dec 2010 the water stopped getting filtered into the main container,

2, Till then there have been many attempts by me to solve the issue by launching complaints.. i checked with...

1. I brought a Pure it water filter on 04-Jun- 2010 from Variety Hall Agencies,TULSI MALL, Coonoor (T.N). The bill No is 3740, TIN No is [protected] & CST No is 330222 dt 17.7.71.
2. Since Oct 2010 the filter has stopped filtering water. On giving the complaint to Variety Hall Agencies a person was sent who also came after I had to remind them at least three times. He cleaned the filter and it worked for about a week but not as...

I have purchased pureit on 6.10.2010. Now we are facing some problem in PureIt battery. Because of this water leakage is happening. your retailer is telling bettery will be changed with cost of 580/- but now my warrenty period so why I will pay the amount. Please do the needful.I have already complain by phone but no respone from them.my compalin C[protected]H
Looking forward to get your response

BIKRAM SINGH NAYAKbr...

Dear Sir,
I have purchased Pure it water purifier on Dec2010. I have face so much trouble in its operation regarding this I have complent it on its customer care so many times but no one response (Complants nos are C[protected]/26.01.11, C[protected]/24.01.11, C[protected]/22.01.11, C[protected]/20.01.11).
With out attended the complent daily I have received S.M.S. your complent has been attended.
Regarding this I have reported...

WHILE PUCHASING PUREIT WATER PURIFIER I WAS TOLD THAT COST OF GERMKILL KIT INCLUDES SEVICECE CHARGES AND THERE WAS NO DELIVERY CHARGES. BUT WHEN I PLACED ORDER LAST WEEK I GOT SMS TO PAY RS. 400 FOR THE KIT AND RS. 30 FOR DELIVERY. WHEN I GOT A CALL FROM LOCAL SERVICE AGENT HE TOLD ME THAT RS. 30 IS SERVICE CHARGE. WHEN I TOLD THAT NO SERVICE CHRGES TO BE LEVIED AS PER THE TERMS AND CODITIONS OF SALE HE SAID THAT IT IS DELIVERY CHARGES..SO...

Sir,
I have purched the pureit last 1.5 years ago in gurgaon city. At present i am living in Kashipur ( uttrakhand ). I have changed the GKB last 15 days ago. After purifivation of water we found like mudy & smelly. Again i have ched the GKB. But the water purification is as same as.My Pureit Sr. No. is RPB[protected]. I am already comlaint by phone in customer care & complaint no is C[protected] last 7 days ago. but nobody attaind...

I have bought HUL pureit. now the purifirekit is over. My customer id is-[protected] in favour of santosh kumar . I bookked for a kit by dialing customer care help line of pure it at Patna branch on 11/01/11. The help liner assured me to provide the kit within 78 hrs.but it is still not provided up to 24/01/11 in spite of several reminders. he also did't provide me booking no. by giving plea that his computer is very slow in spit of...

I have purchase a water purifier from Balaji Bartan Store, Rustampur Dhala, Gorakhpur. on 17.01.2011. But in your product leakage is being observed contineously from the same day. I have complain several times on your help line number. But my problem could not be resolved till now.
Please eighter replace the product are remove the leakage of the product....

Thanks PURE IT !!!!!!!!!!!!!!!!!!!!!!!

The appended last mail was sent on 18/1/2011...no reply till date. Even after I explain you guys you will again call me and explain the same BULL stuff.....

Not responding to my mail denotes that you want to loose your customer.... No issues, I had already told that I have lot of other companies waiting outside my door, you would be eager to serve me better definately than...

SIR i have purchased pureit the germ kill battery became full red within this short period. this requiresto change the battery instantely. so you are requested to change the battery .my particulars are as follows:name - Jinesh R Shah
I Have Complaints Submit Dt 08/01/2011 Complant No C[protected] billing address-103,Bhumi Appt Krishna Nagar-2,At&Po.Kamrej Char Rasta Di.Surat (Gujarat)...

I had purchase a bottle of Kissan tomato ketchup from food bazar, alipore, kolkata, manufatured by Hindustan Unilever Limted.

It is observed that after opening of the bottle a few days latter their are some formation of bubble and bad smell. I had tried to approach HUL over the phone no. given on the bottle but the same was not in existance/reachable. Then I had send complains through email but is over a month now, HUL is...

My purit auto fill water filter has been over flowing as the float is not working. The complaint for the same has been lodged through the toll free number last month. The same has been acknowledged by the local service center but no assistance was forthcoming and no spares are available with the service centre....

my complain no C[protected] registered with pureit has not been attended since 06 Jan 2011.whereas company is promising customer service with 24 hrs. their response toward the complain is not at all satisfactory. this is not my first experiance with this company earlier also i had logged a complain of water leakage that was solved after 06-07 days by calling time an again.this time also i have called their customer service center more that...

Dear Sir/ Madam
I had bought a 3 Unit Pureit water filter from HUL nearly a 8months back (Rajesh Adhikari Indore). Needless to say, i trusted the HUL brand while buying this product. The battery did not work as per their expected duration. One of them Within 15 days o[censored]se it got expired.

After that repeated complaints to the company for replacing the battery has fallen on deaf ears.
All calls to their helpline...

I replaced my battery and after the man came from the company and when we started to fill the water the water did not pass through the transparent chamber ..???nobody is coming now ....???since 5 days ..??...

I ordered a purit battery kit and a mesh at 6/12/2010 through customer care,since then i call for a 4 times for the same reason (8/12/2010-15/12/2010etc) .And also make call twice at callicut(kerala) office, no responce till. i all ready spended a lot of money by making calls to those numbers, my contact no is[protected] customer name is rahul so be need full to get me a battery kit.

my order detail is - S10/maj[protected]br...