PureIT / Hindustan Unilever Complaints & Reviews

I have called so many times to replace my Pure-it purifier's batter (Pure It marvella), But the engineer is not picking up call and the customer care is not responding to my request eventhough after calling again and again. They are just booking complaints. This is the worst product after Videocon. The follow up service is the poorest. DO NOT BUY ANY product of HIDUSTAN UNILIVER. The serrvice is worst andd hopeless....

Sir,
I was purchase new Puriet Auto-fill on date 03/05/2011 but when I check water was overflowed during auto-filled of water, it was found that the drum attached with cover of puriet was broken which function to stop overflow of water to reach at certain level of water in the puriet. I informed to pureit service man, he taken drum with cover and say that he will replace it with-in one or two day. Now Today is 10/05/2011 and no one...

No response
We have brought a 'pure it' water filter 1 year ago, it works perfectly but now the battery is over.
We ordered a new kit of battery . But still now, We have no response from the company. i tried calling customer care number and waited for half an hour, NO RESPONSE. please do the need full, Its URGENT.
Merrish ([protected]) Apollo hospitals, B G Road, Bangalore-76....

It has been pathetic experience with Hindustan Unilever Limited for Water product Pure It (Auto Fill).

I have purchased pure it on 23rd March 2011 in the Name of :Satindra Rawat, Contact Number :[protected].

On 3rd May 2011 Germ Kill Kit indicator was showing red so we called on your help line number there requested for kit. Same has been delivered to us on 5th May 2011. By Agency Paradise Synergic, Technician...

I have ordered the Germ Kill Battery Kit with on 3/05/2011. I have not received the same yet. Even the Kit is not available with market to purchase outside apart from companies authorized distributors. When I ordered last time the supplier not ready to give the VAT bill. Same has been instructed to support person while ordering the Kit. When I got a call from sales person, He informed that he cannot give the bill with VAT number and only...

Dear Sir,

I have purchased one pureit water filter , & my ID No. is [protected], my complaint is,i booked the battery on 28th April'11 & they committed to us they give service within same day or next before 8.00PM but they not provided the services as per there committed. Again i contacted 4times to the pureit customer care they said we luanched your complain & forwarded to our area manager . But till now they...

change of battery
My name is Yashpaal Vassshta & my registered mobile with Pure it is [protected]. I have purchased a Hindustan Uniliver Pureit in April 2011. I have ordered for new battery since 15th April 2011 and several reminder has been made to change the said battery. As we are not getting pure water for drinking. Since 15.04.2011 till ie.e 30.04.2011, battery of our pure it has not been replaced vide our order.
br...

My registered number is xxxxx51343 - I thought it would be a perfect gift! But i regret the day I made this decision, since it is haunting me every week! Given the uncertainty of Cauvery water supply from
BWSSB, combined with the POOR design of Pure It Auto! its a nightmare (literally), since my folks had to spend a clean 2-3 hours wiping the floor @ 3AM in the MORNING. This has happened many times! I have lodged so many complaints...

I am not satisfied with the product since I have to change the germkill battery kit every 3 months amounting to 550 + svc charges 30 i.e Rs580 . if this is the case then we have to spend an amount of 1740 which would be equivalent to the cost of new pure it machine. Isnt it bizarre. Why is the price of the battery so high. It should be half the price. During the purchase we were only informed that we to change the battery kit but we were...

We have been trying to contact pureit filter manufactured by HINDUSTAN UNI LIVER FOR THE Requirement of BATTERY AT THEIR CONTACT [protected]@ BANGALORE [protected],THERE IS NO RESPONSE
ON THIS NO,THE WEB SITE OF HUL IS NO WAY HELPFUL IT SEEMS IT IS A BOGUS WEB SITE,THE MAIL IDs ARE BOGUS DOES NOT OPEN AT ALL,WEB SITE HAS GIVEN RETAILERS MOBILE NO THAT IS ALSO NOT WORKING, THE WAY HUL IS CHEATING I AM FORCED TO GO TO CONSUMER FORUM
A.Sridharbr...

We Want To Service Our Pure It

Mobile No:-[protected]...

This is to draw the attention of concerned authorities in M/s Hindustan Lever

towards the problem faced by me in Water Puritifer" PURE IT" which was

purchased 9 months back. We have observed ants inside filter , we had

informed customer care and the executive came from sec 58 noida centre

but did not solve the problem. because of improper functioning and bad
br...

I,Mr.V.Ravindra Naik had personally lodged complaint to your dealer, M/S N.V.chettiyar on 9th april regarding excess chlorination of water from pure it.Even after 10 days there was no response.So i contacted your help line on 19th April.The complaint has not yet rectified....

I have purchased pureit water purifier from Laxmi Agencies , Kothrud , Pune on 30/07/2010. My Customer ID is [protected] and my name is Sandeep Musale.
When I purchased this that time company told about pure water but my experience is very bad about this because from last 4-5 months I am facing a problem related to green fungus will be create at lower level tank after every 6-7 days. I have informed about this to ur delerand first time...

hindustan unilever customer service is very poor....

Hi,

I bought the hindustance unilever pureit 2.5 years back and had change in battery 2 times. Since the last time change in battery, the purifier is not working. We had supplied enough of water in the top cabin of the purifier, but the water is not getting purified nor settling in the bottom cabin.

And try to contact the concerned department, unable to reach them.

Kindly advice.
Geethabr...

I booked Pureit Germikill Battery Kit on 09/04/2011 Order No is S11/BLR[protected]
Again I booked on 14/04/2011 Order No is S11/BLR[protected]. They have not
delivered Battery Kit till date.Even I have registered the complaint
with Customer Care the Reference No is C[protected]. The result is zero.
I need immediate Solution...

sir,
iam priyanka singh. i purchased "Pure It' water purifier on november 25th in 2009, now its battery become fully red and i have to change this PUER IT battery.
so please change the battery as soon as possible.
thanks
priyanka singh
phone no. [protected]
house no. 1019, sector 6,karnal,
haryana...

i have launched a complaint against water leakage from pureit marvella i was given a complaint no 3 days back but no executive/service engineer visited our house to check the problem

Kindly take this action strongly...

I am using Pure it water purifier from last 9 months and it is observed that this product is faulty designed by default. In my pure it machine I found that by every 4-5 days ants are seen in pure water tank while at the time of selling of product they assure us of pure water. I don't know from where this ants enters in to the pure water section of the purifier. I have discussed this problem with my relatives and friends who are
recentely...