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PureIT / Hindustan Unilever Complaints & Reviews

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Last updated Feb 25, 2024
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PureIT / Hindustan Unilever Phone Numbers

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1860 210 1000
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91
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+91 92 4310 0100
68
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+91 92 3050 0500
42
30
+91 22 3983 0000
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34

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+91 92 4610 0100
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37
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+91 22 3983 2413

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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400099

PureIT / Hindustan Unilever reviews & complaints page 6

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A
Amirul123
from Kolkata, West Bengal
Nov 19, 2021
Nov 20, 2021
This thread was updated on Nov 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect/misleading information 6000 litres water filtering capacity

I purchased Advanced Max 6 L Mineral RO + UV + MF + MP Water Purifier, last year November 2020 and was installed on 28 November 20. The GKK water filtering capacity 6000 litres

From 4 may 21, the indicator started blinking and changed the outer filter on 17 May 21 I had to change it.

Since 1 Nov 21 i.e., after 11 months of installation it started blinking again.

I contacted customer care and booked...
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M
mmmkannan
Nov 14, 2021
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Online data entry Fraud

Address:Sembakkam

I already raised a complaint of online data entry fraud activities in the name of Hindustan Unilever Limited. After raising complaint, got a watsapp message from the number [protected], where they told they will refund the money and asking my bank complete card details. I didnt provide my card details, as they asked everything from the card....
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M
mmmkannan
Nov 1, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
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Data entry Fraud

Respected Sir/Madam,
I had applied for online data entry to Hindustan Unliever Limited. They asked registration fees Rs.450. After done the first job, they asked me to pay Rs. 4320 as GST charges. After i paid that amount, again they asked to pay Rs. 9000. They are totally fraud. Please take necessary action.
Name of fraud person: Prasanth.
His Phone: [protected]

My contact details:
Name: Kannanbr...
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P
PankajSingh503
Oct 25, 2021
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Pureit eco

Address:Bhaluwahi Lucknow Road Badlapur Jaunpur Uttar Pradesh

I have purchased new pureit eco this purifier tank Leakage

And purifier make so noise
I can't connect customer care number...
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S
Sonal Kapasi
Oct 21, 2021
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Ultima RO water purifier

Address:1303/1302 takshshila, Neelkanth Kingdom, vidyavihar west, mumbai 400085

My water purifier shows outer half circle and inner full circle almost yet the toll free no.is flashing.Maybe it's indicating a problem which I don't understand.My request to you is to kindly send the concerned person and help me in resolving the issue....
+1 photos
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R
rejithhindustan
from Kannur, Kerala
Oct 19, 2021
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COPPER water purifier. Delay in replacing GKK2

Address:AKG Nagar Housing colony, Kannur

Technician was contacted on[protected] at mobile No: [protected] for replacing GKK2 of COPPER water purifier (No. RCCT[protected] installed in my home at Kannur town. No response received so far. The purifier has stopped working and we are facing much hardship. The matter is one pertaining to the daily drinking water needs of a household and I feel the matter was not taken seriously by the concerned. I find it unbecoming of a reputed company....
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Moonstar Shangpliang
from Shillong, Meghalaya
Oct 15, 2021
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Horlicks classic malt

Address:Kenches Trace,opp Tender Care Nursery, Laban-Shillong-793004 (Meghalaya)

We have been using Horlicks for more than 20 years. But recently it has been observed that the quality is not as before. The taste, the flavour that my family used to enjoy is not there anymore....
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K
kamas21
Oct 6, 2021
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Pureit Advanced Pro Water Purifier

I bought a Pureit Advanced Pro water Purifier on 23rd July 2021.It stopped dispensing water on 01st of Oct 2021.I raised a complaint with Pureit helpline and a technician came on 03rd oct.He dismantled the Purifier and told me that the Circuit of the machine needs to be replaced and a Senior Technician will come on next day to fix it.Its been 4 days now and no one has come I have called Pureit helpline 8 times and all they do is to raise...
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J
jai kali maiyya
from Noida, Uttar Pradesh
Sep 22, 2021
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Parking

श्रीमान आदर्श कॉलोनी शांति नगर हटवाड़ा रोड जयपुर 302006 में अवैध पार्किंग होती हैं रोजाना जिससे वाहन यहा तक की घर से बाहर पेदल आने जाने में भी परेशानियो का सामना करना पड रहा...
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B
Basanth kumar Gokavarapu
Sep 16, 2021
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Water not coming

Water is not coming and I doubt whether water intake is going on or not...
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A
Ajit r
from Thane, Maharashtra
Sep 14, 2021
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Cheating Complaint

Address:Vertica C 504, Casa Bella Gold, Lodha Palava Dombivali east 421204

Dear Team,
I M facing the issue of after sales service with Pure it. I bought the product on 3rd July but the same is having some issue product is under warranty. I raised the request but they directly closed the service request without resolving. I feeling cheated by the company.
Pls help....
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M
Manisha Lakhanpal
Sep 13, 2021
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Fraud committed under the name of Pureit

Website:www.pureitwater.com

Want to register a formal complaint against fraud committed under the name of Pure It. There was an issue of water leakage and the machine wasn’t cleaning water. We have called the pureit helpline for the same. A technician visited us and found both candles damaged & needed to be replaced, told us it will cost Rs.4000/- and also advised us to take AMC for future services since it was expensive we agreed to pay and hence he took from us...
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Bhavin6058
from Godhra, Gujarat
Sep 10, 2021
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Faulty circuit board in pure it classic g2 uv + ro

Address:Shivam society, lunawada road, shahera-389210, Panchmahals Gujarat

I bought pureit classic G2 uv + ro in june 2020 at rs 12000/-.
It has an advanced alert system which will notify filter change after 6000 liter water filtered
In may 2021, i ordered for gkk2 as alerted by pureit system, for rs. 3150/-
Technician from pureit visited and installed gkk2.
After three months in September i found that filter is not working
When i complained to pureit service center technician...
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T
TABISH MOHSIN
Sep 8, 2021
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Not working

Address:2 Abdul Ali row Kolkata 700016 Green house Flat 1H near noodle time

Not working...
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Address:Badhibigha nalapar, Hisua,Nawada (BIHAR)

I bought one pureit water purifier from Amazon. after installation i saw that product was making abnormal sound that time. after installation the service provider called me for feedback. so i clearly told him that the product is faulty so i am going to replace it. on this he assured me(which i consider and take it as misguidance) that product is okay, it is just pipe fitting which got loose... and consequently it is making sound. he assured...
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T
Tama1406
Aug 6, 2021
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Remove Bollywood Celebs From Your Brands

Dear Company,

We are not against your products or do not have any problem with your products, but we have problem with the people from Bollywood whom you have chosen as Brand Ambassadors. We are against Bollywood celebs and do not like them to endorse what we use. We do not want them to be associated with us in any manner not even to products/service we use.

Brands should be endorsed by Inspiring Role Models...
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Address:porur

I am residing in Porur, Chennai 600073.
Pureit Max Water Saver 10 L RO + UV + MF Water Purifier with Eco Recovery Technology (Black, White) installed in my house before four months. I have changed the filter in 2 months and still low filteration problem for last one week month. Complaint with Pureit customecare made in July is yet to be resolved by Madha Agencies, Porur, Chennai. They are giving one excuse or other like non availability...
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H
honey puri
from Delhi, Delhi
Aug 4, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REgarding overpriced GKK Kit

Address:G10-301 , Nirala Greenshire, Noida Extension, Noida

Today my almost new RO purchased on 10.11.2020 "HUL Pureit Eco Water Saver Mineral RO+UV+MF wall mounted/counter top Black 10L Water Purifier" @12999, Today GKK light started blinking and I called Customer care and they said GKK will cost 4500+350 service charge.
I have used Eureka forbes RO for 5yrs before that and never paid that much amount ever. And She also said that GKK is not under warranty.
I asked for amc so that also...
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S
Svtiwari
Aug 4, 2021
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Copper+ Hindustan unilever water purifier

Address:Mumbai

Sf/gkk1 button is showing red indicator and purifier is not working. Product is Copper+...
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D
Deepak Agarwal211
from Chennai, Tamil Nadu
Aug 2, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Marvella Purifier ECO

Dear Sir, i have purchased 18k HUL Marvella ECO purifier in the month of March 2021, in 4 months, 5 times complain raised, due to warranty period, they have changed parts .Today, i have am going to raise complain again and machine is not working. I replaced Kent with HUL with a belief that HUL is brand and will receive quality products & good service but all in vain . Customer service responds after 5 days and due to covid there was waiting...
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