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PureIT / Hindustan Unilever Complaints & Reviews

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Last updated Feb 25, 2024
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PureIT / Hindustan Unilever Phone Numbers

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+91 92 4310 0100
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
Mumbai
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Maharashtra
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400099

PureIT / Hindustan Unilever reviews & complaints page 7

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S
Sujithsurya
Aug 1, 2021
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Live pure RO

Address:Live pure gurgaon

Mene ek Ro order kiya dha. Cancel Karen keliye phone karrre cancel nahi karre aur mera paisa vaaaa nahi deee....
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Swap21
Jul 26, 2021
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Worst quality ice cream

Address:Unilever house,B.D. Sawant marg, chakala, andheri, (E) , Mumbai 400099, Maharashtra

Few days before I bought ice cream from shop which is manufactured at 9/2/2021 . After opening ice cream was not set and smell was something bad. Somehow it was like sponge. And at base it created something orange colour. Please bann this product...
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Prakash Ayyappa
from Delhi, Delhi
Jul 22, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pureit by HUL Advanced Plus 5 L RO + MF + MP Water Purifier

Address:Plot No.2A, Karthikeya Apartments, Flat No. S2, Second Floor, Chandrasekaran Nagar 2nd St, Arulmigu Pamban Baba Nagar, Thoraipakkam, Chennai - 600097

I have ordered product on 28.05.2021 and received 13 days after placing the order. The installation was completed after 10 days from the delivery, we have faced water leakage issue. Had registered the compliant through Toll Free number the next week itself, but there was no action against the complaint. Kindly request you to provide some good service for the same....
+1 photos
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ShrikantP19
Jul 12, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
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PureIT Ultima Nxt Mineral RO+UV MF

The water dispenser button is broken. It was broken by the service executive during the filter service. It is more than 6 months and i am still waiting for the part replacement.

Even, i am ready to pay for the part.

Really not acceptable that the company is unable to change the part. I also had the water leaking issues from the time i have this product....
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VamshidharReddy
from Huzurabad, Andhra Pradesh
Jul 6, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Water leakage issue

Website:Flipkart

I have ordered product and received 15 days back. After installation we have faced water leakage issue and no filtering problem. Once technician visit completed for 3-4 days everything worked well. Now again water leakage happening, this is very bad service.
Kindly help with issue resolution or replacing the defective product.

Registered mobile number -[protected]...
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sitara ck
Jul 5, 2021
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Water outlet slow after gkk1 replacement

The licensed service provider are not responding, kindly get this checked....
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Shivapavankumar Kandukuri
Jun 25, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst after sales Service

Dear sir,
I have purchased Hindustan Uniliver copper RO water purifier Product about year and half ago. This started leaking within the 1 year warranty period and couple other minor problems. I have complained to the company through email and some local guys rushed to repair and they said fixed all the problems and charrged some amount for filter which i thought is ok. But the problem was never resolved. Within few days again the...
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W
Jun 20, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMC for HUL Pureit Copper + RO + UV + MF not available with Pureit and same not informed at time of purchase

Address:Delhi Dwarka 110078

Trusting the brand Pureit (HUL) I took Pureit Water Purifier Cooper+ Mineral + RO + UV +MF on 20-June-20 and to continue the trust would like to get an AMC as One year from purchase is about to get over.

From sources (Online, Customer Care executives etc) of yours it was informed no AMC options are provided for this product which is like duping customers of there hard earned money. Will have to pay for expensive parts.
br...
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Nag45
Jun 15, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PureIt Ultima RO+UV Water dispenser not working

Address:UK Agencies 12, Plot No.25, Galaxy Dwelling App, Ponniamman Koil, Near By Mosque, Tambaram Chennai- 600064

I am residing in Santoshapuram, Chennai 600073.
Pureit Ultima RO+UV installed in my flat is not dispensing water for the last one month. Complaint with Pureit customecare made in Mid May is yet to be resolved by UK Agencies, Chromepet, Chennai. They are giving one excuse or other like lockdown, staff shortage and now non availability of spare part, viz dispenser switch. They say that they have ordered for the switch but do not know...
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Ritesh1061
Jun 10, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
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Regarding to Product (RO+MF) faulty

Address:A1308, Arihant amber, grater noida, sector 1 , 201306

Hello Team,

We have don't installation the RO+MF at 23 April 2021 and within 2 month I'm getting multiple issues.

There are some water filter leakage problem is here since 1 week.

Please align the specific engineer to look it the same.

Please connect on - [protected] / [protected]...
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Y
ycnb
Jun 9, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Pure it - water Purifier

Address:Mumbai

I am owning Pure It - Marvella, an RO UV water purifier
1, Whilst i appreciate the performance of the purifier is good, but it seems to be expensive to maintain it.

2, Every time there is a malfunctioning, the servicemen claims that a part is not functioning and each part is expensive

3, The most sickening irony is though each part costs around Rs 3000/ but warranty is only 3 months which further gives...
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Sareen1805
from Delhi, Delhi
May 30, 2021
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Copper water purifier

The product is defective and is leaking from the very first day of installation. After repeated complaints there has been a slow response from the company. Although there have been two visits by the technicians, but they have not been able to find out even the source of leak. The problem persists and there is no attempt to replace the defective product. It is is requested that the product may be replaced ASAP....
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Pavan@16
May 30, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About Product maintenance cost after 6 months usage

Address:Kukatpally

Hi Team,

I am Pavan working as a software engineer in Hyderabad, I have purchased a HUL Pureit Marvella Eco RO+UV+UF with 18500 Rs /- from Bajaj Finance(Nizampet Branch) on 16.11.2020

We may regularly consume 25 Litre water bottles for our daily purpose, and we decided to save the amount on the maintenance cost on water . For this reason we planned to purchase a water purifier and we did some market research...
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richa saraf
May 5, 2021
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Smart pick box delivery

Haven’t received delivery, but received a message stating that the product is delivered...
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Unilever Corporate - Reference Number::# 35991306 RECD. in response to my mail (contents of my mail are as follows):

Hello Sir / Madam,

This is to inform you that I had purchased a 4 kg bag of Surf Excel easy detergent from D-Mart (D Mart Ready, Kewal Tower, Malad west, Mumbai 400064) through my order no. 28929467 dt.30.4.2021.

I am very disappointed to inform you that when we opened the bag at...
+1 photos
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Vamika Rai
Apr 30, 2021
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Air purifier

Address:Lucknow

Your team at Lucknow station is very unprofessional and providing services at time.
One of your team leader Sri Subhash Bajpai is very arogrant and keep me busy for 6-7 hours.
He was giving new time for servicing on each occasion when I contacted him.
Pl do needful....
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Nirmal Chowdhary
Apr 28, 2021
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Water purifier wasting 50% of water.

Sometimes back I had complained about my purifier Marvelous RO Slim.
It was giving a lot of waste water while the filtration was on.
Someone from the centre came and replaced a few parts.
He also replaced the filter unit.
While he replaced the filter unit, I told him that their is no change in the taste and smell in the filtered water. The technician took me into confidence and said that now with the new designed...
+1 photos
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satshen
Apr 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lipton Loose Green Tea

I am a regular consumer of HUL products.

I purchased a box of Lipton Loose Green Tea 250g through Amazon and this was delivered to me today. The box is puffed up as if it is filled with gas. I have never come across this in my previous purchases of Lipton Loose Green Tea.

I lodged a complaint on 26/03/2021, with HUL; and subsequently in reply to HUL’s email I submitted photos of the puffed box along with details...
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Tamalika Menon
Apr 8, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pureit ULTIMA Nxt Mineral RO+UV+MF 10L

Address:Brought from Flipkart

We have made complaint for problem in touch panel of the RO on 11.08.20 vide complaint number CO[protected]. After 2days a technician came and told us that company has fooled us by selling this model, this model is not worth buying. Then he opened the machine and pasted the touch panel with feviquick, we resisted him from doing but he continued to do so. Then the touch panel's sensor stopped working, then he scratched the whole touch panel...
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suapac
from Mumbai, Maharashtra
Mar 27, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tricked by Technician Overcharge Low Capacity GKK2

Address:Babusapalya,Bangalore

Sub : Tricked : Germ Kill Over charged and life /Capacity very short

Name : Suman Immanuel
Order RFS/RFS/8129338
Licensed Service Provider: J S Home Solutions LSP :[protected]
Amount Paid Rs 1250 + Technician Charge Rs100/-

This is with reference to the Germ Kill Kit we had ordered for my Pureit Advanced 23L filter on 3rd October 2020 for GKK2 for an amount of Rs 1250/-. The technician came...
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