PureIT / Hindustan Unilever Complaints & Reviews

I bought pure it 3 yrs back. Main problem I face is change of battery. Last time also after intervention of Customer Care Manager battery was changed after 3 months. This time also I am trying to change the battery since last 4 1/2 months but in vain. No one comes. Now a days we don't get customer care. My telephone no. [protected]. Pl. help to change the battery at the earliest or without any further delay....

Battery replaced after 15 days and thts also defective, water tastes as some new plastic cleaned four times still the same taste.
very bad responce from customer care. No action taken in 6 days.
After repetative calling Customer care asked for paid service.

Really a worst case.

The product is of no use to me wasteage of money....

I have purchased a Pure It (water purifying system) from hindustan uniliver 2 years back. During this period I have changed the germ Kill battery two times with all the great efforts. In both the cases I got the replacement in more than 15 days while they must come within 48 hrs after getting the request.

Now again I have reqested them for the replacement of the same approx 20 days back. But still I am spending an hour daily...

I have a PUREIT AUTOFILL of hind unilever which is not working for 2 months.
My customer ID is [protected].Inspite of complaints twice they were unable to repair. i am frustated with their service. kindly help. TAPAS KUMAR GHOSH....

SINCE TWO MONTHS BACK OF MY COMPLAINT TO REPLACE THE BATTERY KIT NO SERVICEMEN ATTENDED. THE PRODUCT IS WASTE. DONT PURCHASE THIS PRODUCT. THEBATTERY LIFE IS VERY SHORT.AND THE COST IS MORE THAN Rs1300/ BOILING WATER IS BETTER AND SAFE DONT PURCHASE THIS PUIREIT AND TELL ALL YOUR NEIGBOPURS...

Pureit from HLL is supposed to be worst brand that i have ever seen. Even a state level company never done with me as this multinational company did that there guys are irresponsible and reckless.I dont know whether the top officials of this company are aware of these complaints ,but if they are then they are also the culprits in defaming and ruining this colossal company.I think that company should ameliorate its service providing sections.Workers...

I have given atleast 5 complaints in the past 15-20 days on replacing a battery kit along with a missing part called WES Nut which has not been attended to at all inspite of calling the call center to inquire about the status of the complaint. There is too much of communication problem between the call center and the office that has been assigned to replace the parts. The people who visit our house to provide the services are very rude and...

I have purchased pure it water purifier. Now i am in need of battery kit.(old model battery)But i tried pure it help line and there is no response.I tried Kanchipuram office phone also.(for our area battery kit is supplied from Kanchipuram only) Whenever we tried that number,always ringing.There is no response at all.

Kanchipuram office phone number:[protected].

Pure it helpline number :[protected]br...

dear sir,

EMP ID:- 285843

i have received my first p.f amount through team lease to my S.B.I account ([protected]), it happen two months team lease sent my p.f application form to R.P.F.C on 22/06/2010 i have not received my second p.f amount. plz tell me that how many days it will take to receive my second p.f amount.

kindly please send my second p.f amount as early as possible

contact...

We have purchased PUREIT water purifier product of Hindustan Unilever, In this purifier one have to replace its baterry kit after specific time. Our battery kit is expired 2 weeks back. We have ordered new battery kit 2 weeks back. They have not delivered the battery kit yet. And we have to drink impure water in this monsoon.
I call customer care everyday they give me assurance about delivery but they dont deliver the kit....

I have complained many times that the germ battery provided me is not working properly and giving a bitter teste of water my complaint no. C[protected]. They have sent me the message that your complaint has been done, but the fact is that my complaints remains the same till date. Hence you are requested to look into the matter and instruct your team to do the needful. My mobile no. is [protected]

Thanking you...

hi, i am Rohit Sharma. my customer Id is [protected]. i bought pure ti product last year. but after one year the germs killer battery become red. regarding this i did a complaint to it's customer care at 30/06/2010. but 7 day, no body is ready to attend it. my complain id C[protected]. now it is become ridiculous.

Thanks
Rohit Sharma
[protected]...

I have purchased Pure Compact in 24th April 2010. I have two family members as Me, My wife & My 2Yrs old Son. Now the issue is as per company the Pureit will provide 1000 pure ltr and then that the kit will turned RED for change. We will have a maximum use of pure water is 3-5 ltrs. in a day and total in two months it will come arround 300ltrs and the Kit gon down RED. Now its a huge diffrence bettwen Company commitment of Pure Watre...

Dear Sir/ Mam,

I have Purchase a Hindustan Pure It last year my customer ID No.[protected] Name Manoj Sharma. it’s germ kit was expired dt. 12.6.2010 & I have call customer care at that same time that our pure it germ kit was expired & provide me a new germ kit (he said two type of germ kit available one small Rs. 365/- & one big Rs. 510/-) then i ordered a big germ kit worth Rs.510/-. we pad also Rs.510/- companys...

have bought Pure It sometimes back and within very short time it become a pain for me.

I had booked a battery kit in 1st week of May. When the same was not supplied even after about 10 days I booked a complain and finally got a kit of 2250L on around 16/17th May.

To my surprise the Kit which should have lasted at least 3-4 months was exhausted by 24th of June even though half of this period my entire family...

M/S Pureit-Water Purifier Battery of sale rs 510/- at 02/03/2010 after two month battery faulty compliant three times[protected] to pureit Ghansoli branch tel [protected] Mr.Jagdish,Ahmad & Rao but not replacement my battery.
My Name S D Pawar
Mobile no :- [protected]
add:- Kaylas apparment bldg 29, b wing , ground floor plat no 2 pin code 400703. near shabri hotel....

dear sir,
i have purchased pure it 18lit from baba electronics&home appliances,trunk road,NELLORE on3/6/10 but appliance installed had leakage problem that had been informed to shoppe owner &customer represetative on the second day of installation but no action had been taken after that ihad call helpline too complaint no c[protected]after making the phone bill of 80RS they reply me that they cant trace mine address...

I am V. K. Mittal ([protected]) from Ratlam (M.P.). I had ordered a germkill battery kit for my Pureit water purifier about 20 days ago, I was told that it will be replaced within 3 days but no action. I contacted local person also and he also assured it. But no action I again booked for new battery kit about 10 days. The story was repeated.
Since then I have contacted there call centre as well as local person for more than 10 times...

I am Pushpa Yadav,My contact no. is:[protected].I had heard and seen a lot about pureit on television.And because of pureit making such strong challenges about pure clean ,hygienic drinkable water,I got intrested to make a purchase of a pureit water purifier.I intentionally did so for my children,so that they get to drink clean water throgh pureit in mumbai's heavy monsoons season,when the water supply in the taps is non drinkable.I...

Hello Sir,

I have purchased Pure It water purified 5/6 months back. After that I have changed the battery twice. However no one has explained me about the life of the battery. One battery is costing me Rs. 500/- and after every 3/4 months I have suppose the change my battery. I have recently changes my battery in the month of june and still my pure it has not been working. Executive visited my home for change of battery is...