Claimed

PureIT / Hindustan Unilever Complaints & Reviews

3.2
Last updated Apr 25, 2024
Complaints 1721
Resolved
1061
Unresolved
660
Quick Links
Statistics
Share
Contacts

File a complaint to PureIT / Hindustan Unilever

Having problems with PureIT / Hindustan Unilever?

File a complaint and get it resolved by PureIT / Hindustan Unilever customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PureIT / Hindustan Unilever
Customer Service Contacts

PureIT / Hindustan Unilever Phone Numbers

Toll free
1860 210 1000
114
91
Phone
+91 92 4310 0100
68
65
+91 92 3050 0500
42
30
+91 22 3983 0000
19
34

View more phone numbers

Mobile
+91 92 4610 0100
44
38
Fax
+91 22 3983 2413

PureIT / Hindustan Unilever Websites

PureIT / Hindustan Unilever Head Office Address

Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400099

PureIT / Hindustan Unilever reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
T Nagarjuna Rao
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PONDS TALCUM POWDER

Address:Mumbai City, Maharashtra

Dear Sir,

We have purchased a 400 gms Ponds Dream Flower Skin Brightening Talcum powder in Pune whereas following irregularities found:-

MRP.................U Rs. 95.00
PKD Date......... 02/10/1797
Use Before....... 24 months from Pkd

What should I do , should I approach Consumer Forum OR ANY OTHERS for the Irregular in the Manufactures of your products or what is your OPIONION...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bipulmus
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of batteries

Address:West Bengal

Change of batteries of water filter is urgently required at C-48/a,DVC Colony,MTPS,Bankura-722183 with Mobile No-[protected]. Time is from 6A.M. to (A.M.,!.30P.M. to #.00P.M.and ^.30P.M. to 9P.M....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
komalmeena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery still not supplied

Address:Pune, Maharashtra

Hello,
my name is komal meena. contact no. is [protected]. i booked the 1500L battery on 30.05.10 with order no. S10/PUN1968 but it is still not supplied. i am stuck with this stupid box which i just cant use without battery. my son is just 1 year old and now i just dont have purified water. i complained twice on helpline but no luck. complaint no. C[protected].
i am just gonna throw this box out of my house...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
H
Haridas2a
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery replacement

Address:Kottayam, Kerala

I have called around times to replace the battery of pureit appliance from Hindustan Unilever lt so far but so far no repsonse to my call what to do ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
prashant arora
from Ujjain, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery replacement

Address:Gwalior, Madhya Pradesh

GKB battery kit pure water purifier after sale service is very very poor. Inspite of repeating ordering for replacement of GKB no body attended complain.I have ordered for a GKB 2250L on 28 may 2010 and to day it is almost six days passed, no body attended my case it is my sincere advice to the public that not to purchase the hindustan liver product like pure water purifier it is only waste of time and money.
My order details are :S10/GWL[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivakumar. A.M
from Ramanathapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insects inside

Address:Tamil Nadu

I have complaint about my purit on[protected] at about 3.00pm, that small cockroach was found inside the purit. But I have not received the registration number for my complaint. Also no one person did not contact my mobile for rectification. Now today I make complaint at 07.15am and the call was attended by a gentleman and re-registered may complaint. But now also I have not received any registration number for my complaint. Then I contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vickysingh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

world best worst services

Address:South Delhi, Delhi

WORLD BEST WORST SERVICES - PURE IT STAY AWAY ( ITS GOOD FOR YOUR MENTAL HEALTH )


we bought the product last year from altaf ahmed ( B-5, Sukhdev Nagar,
Delhi,Pin : 110003) @ the time of battery replacement service man ( Krishna ) brooked my bottom tank and from last 10+ DAYS i m trying to change my pure it tank but very tiime i m getting nothing .......... and now he is not taking my phone calls i had done more...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sushilrampal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non supply of battery

Address:East Delhi, Delhi

I bought a Hindustan unilever water purifier Pure It Last six months back,
Its battery which is the main spare parts for this unit goes off,and I am repeatlly complaing for this part ready to pay the charges of this part, but all in vain, because the company not supplying from last one week I am complaining for this.

what is the use of this kind of product.
Who will be responsible if anybody in my house goes ill...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
j k nigam
from Hyderabad, Telangana
Report
Copy

Battery replacement

Address:Rangareddy, Andhra Pradesh

Hello Pure-it Team,

I request you to please replace the Battery Kit at the earliest. I got compalint nos so many time, ring to many persons but not able to get soluation. Pls replace it.

My Contact number is +91 [protected].

Waiting for your action at the earliest.

--
Best Regards,
Dr J K Nigam
194/303 Blajee Residency
Secretriate colony, Pupalgudabr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bcomicwaica
from Balasore, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service to replace the kit and other parts

Address:Ernakulam, Kerala

I called the Hindustan Unilever PureIt toll free number for placing the order of germ kill kit and other damaged parts one week back and they send the message on my phone that the person will replace it in 72 hours. but till date nobody has turned up despite my calling again to the complaint section. It seems that rather than Hindustan Unilever, Government departments give better services. Now i m thinking that if they dont replace it i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aoon_kgn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY / MANUFACTURING DEFECTS

Address:Thane, Maharashtra

Dear sir,

I had purchased the above water purifier one month back and within a week of purchase, this products started giving problems like leakage from bottom parts, Germ kill processor was expired within in a week. I complained to stop owner who asked me to register complaint with call center but I was told by them that they can not come for Rs.1000/- product, then again I enquired with shop keeper who gave me distributors...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Naresh Gualti
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purifier not working

Address:Bikaner, Rajasthan

We are unable to drink pure water from pure it. We doing full of water in its upper portion but it cant be filled with filtered water in lower portion. In whole day only 1 or 1/2 ltr water can be filtered from it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
siddh25
from Asansol, West Bengal
Report
Copy

bad customer service and false promises

Address:West Bengal

Respected Sir,
This is to bring to your kind attention that I ,Siddhartha Roy, residing at Kolkata, with Customer Id- [protected] is extremely sorry to state that now we feel that we have done a big mistake in buying the Pureit Product.We had ample belief in the Hindustan Unilever product, but now it seems that we are cheated. For the past couple of months I have been complaining to the customer care that there is a problem with our...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pundreek
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery replacement

Address:Delhi

please dont buy pure it they have a bug mouth to sell the product . it has been 5 days since i have called these ppl for the battery change and they said 72 hours but no one here. on top of that i will suggest all the people please dont buy the products which doesnt have a good customer support. pure it is a product which is to be thrown away in dustbin after one use because no one will come to help you if something wrong with the product....
Helpful
Be the first one to find this review helpful
Found this helpful?
156 Comments
Report
Copy
S
sudheer Lingala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no Battery Change

Address:Hyderabad, Andhra Pradesh

This is Sudheer L. from Hyderabad; I purchased Hindustan unilever pure it about 4 years back with model No M03. It was very nice and it works very well, even on my advice 4 of my friends purchased the same, the problem is battery change. In these 4 years with great difficulty 4 times they have changed the battery. This time I ordered the battery about 8 months back and I called 50 times to change the battery no body bother. The funny thing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sk.tiwariin
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

function of battery less than 20%

Address:East Delhi, Delhi

no body is going to listen my problem against my complaint No- C[protected], C[protected], C[protected]

I have called more than 100 times on your customer care centre & talked with Mr. Rupes, Mr. Snehal, Mr. Paundlik but no result found till today.

I have got frusted due to your wrost service.

if anything can be do pls do or repply me as negative.

I think it was my great mistake to...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
B
brajesh_mehra
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery kitt is failed

Address:Bhopal, Madhya Pradesh

Hi,
My Name is Brajesh Mehra, I bought pure it in Jan-2010, this was served good, but after 4 months Battery kitt has been faild. Then I purchased new battery kit in May 6, 2010. but after 10-11 day this new battery start showng red indicator on it. this mean change new battery. I made conmplaint to customer care but no respopnse till after 1 week. Very poor service.

On the time of purchsing, Pure it sales executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pournima Gajbhiye
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not required to replace battery

Address:Nagpur, Maharashtra

I Found the secret of batter. why its required to replace after every 6 month. Its not a battery its a income source product for your company. I got the solution of water filtration without changing battery.

Thank you
Yours faithfuly
Pournima...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sunshinemayank840
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is not able to PURIFY the water

Address:New Delhi, Delhi

Hello sir,

I have purchased my PURE IT water purifier on 6/5/2010. But this product is not functioning well; it is not able to purify the water. After purifying the water there is a layer of dust in the water as well as there is scratch in the transparent container of the product. I think this piece is used for demo purpose by the pure it executive, so I just want to replace my product by new one.

I have registered...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradymanpatel
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product with expiry date

Address:Thane, Maharashtra

I booked the TURBO Germkill Battery Kit at customer care, after four working days,the technician repaled the new Battery kit but it was with Expiry date.
Also,before this i have replaced this six times, at that times the service was good and the company is not charging any excess money but this time, Rs. 25/- is charged more than prise stating it is service charge....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy