PureIT / Hindustan Unilever Complaints & Reviews

I have taken a water purifier from Hindustan Lever limited with customer ID [protected], during the usage my battery got weak and I have called the customer care center requested for a change of battery on 8th Feb 2010. During the process of my interaction with the call center I have given my updated changed telephone number and address also.

They have promised to send some one on 10th Feb 2010 to replace the battery and the...

Dear Sir,

I have not been issued TDS certificate even after regular follow ups with my previous employer .i.e. M/s Hindustan Unilver Limited. I changed my job from the above complany on 15th Feb and did all full and final settlements and paid all balance tax amount before leaving.

Pls help in getting the issue resolved.

Regards,
Kuldip Singh...

Sir,
Our customer id no is-[protected], my name is V.S.S.Mangalampalle residing at hyderabad. We intend to change the battery of pureit water filter , coz it has reached its expiry. We are trying to contact the toll free numbers given in their advertisement and also the number at hyderabad, but in vain. The numbers as aforesaid are not accepting any calls, the call is being initiated but there is no executive on the other side to respond...

Hi, I m Amit Goswami frm jamnagar Gujarat. I have purchased Pure It water purifier on 23 may 08. Since then, my batteries have never longed for 6 months. N currently my batery has nt turned but the purification has stopped. N since last 42 days i m dialling Guj helpline mum, which is constantly coming busy.so i ask u to do the needful as soon as possible...

Dear Sir,

I bought pureit from rohtak on 9/1/2010 on my address ASHWANI KUMAR H.NO. 20/31, AZAD NAGAR (NEAR DOUBLE PHATAK) ROHTAK-124001, but I am sorry to say that I still have not get the bill. I paid the money in cash to your representative and your representative told me that they will deliver the bill with in 2 days. Today is 22nd January. I have registered complaint so many times but all in vain. My current complaint...

battry down so we need battery please inform me the vellore district dealer, actually i was in arakkonam...

The Hindustan Lever Pure IT is the worst form of water purification I have ever encountered

As it is not air tight it is common to see insects floating on the top floor inclusing cockroaches . The smell of dead insects has not left the machine .

Also we have obsevered mud , dust and other foreign particles in the lower dispenser . We all have been keeping unwell since the time we have bought it .
br...

Dear Sir;
I have purchased one water filter last year. From last one year service provided by UNILIVER company is very much worst. From last one month we had lodged several complaints to Comapany about the prodocut' problem and the details are as follows:
(i) C[protected]Dated 3rd Jan,2010 - Concerned person- Mr. Saurabh
(ii) C[protected] Dated 5th January- Concerned Person- Mr. Puneet
(iii) C [protected]-...

unilever dove original deodorant which i purchased from reliance retail store, kothamangalam, kerala was duplicate....

I myself (Hemant Kumar Kulratan) resident of 179A-1, Prem Nagar, Gurjar ki thari, New Sanganer Raod, Jaipur (Raj.)

I am customer of PURE IT water filter, I have lodged a complaint S10/JPR[protected] for changing of my pure it water filter of 1500 liters amounting to Rs. 365/-. One representative of your firm attended the complaint and pressurise to buy 2200 liters filter amounting t. Rs. 510/-.

In this regard...

Dear Sir,
I have purchased Pureit on 26 Jun 20009 and my customer ID is [protected]. I have lodged complain of Battery replacement on 24 Nov 2009 through their helpline number ( complain No S09/MUM[protected] and iwas assured that it would be delivered within 48 hours. When nothing has happened within 04 days i again lodged complain on 29 Nov 09 and thereafter i have lodged morethan 04 complain. Every time their call center people...

Dear Sir,
I have a small Gernal Store, M/S Babu Lal Gupta, ( 2345-P) Lucknow Utter Pradesh
and the Problme i m facing towards ur Local Distibutor for Transgomti M/S RAM BILAS PURSHOTTAM DAS. ( LUCKNOW) the problem is 1st off all he dont like to entertain his small retailers he just focus towrd only big or hevy Wholesllers, he never visted market or even No any Compnay's ( UNILEVER) person Represntative ,...

Pureit Customer Care,



After my last complaint your person has visited and stated that the water filter is working properly. Before my last complaint, my children had fallen ill and now after your representatives visit my wife has fallen ill.



TO HELL WITH YOUR FILTER. YOU MAY COME & TAKE IT & I SHALL NOT CHARGE YOU THE MONEY I HAVE LOST IN BUYING THE GODAMMNED FILTER &...

i have given order for replcement of battery kitt and leackage repaire one month back
again given complaint after one month still not attended...

I am a resident of Ranchi Jharkhand and I have purchased Pure IT water filter dated on 13.04.09 From your advertisement we have known that pure it gives us 1500 liters water as save as boiled water but within two months in stops giving pure water as quoted and water started turning green and I try to contacted customer care call centre but it’s not connecting sent mail also but pureit team not responding ………I would strongly recommend...

From: CHIRANJIB SAHA
Date: 12/10/2009 9:23:48 PM
To: pureit.[protected]@unilever.com
Subject: Dissatisfied re SERVICE


Dear Madam/Sir,


On the outset,I would like to inform you that I am not at all satisfied with the product as well as the services recieved from the team.In this regard I would like to inform that I have purchaced a Pureit on 28.11.09.(Device ID[protected]The same...

M/S Hindustan Uniliver Ltd.
4th Dec 2009
Subject: Complaint against malfunctioning of PureIt device and deficiency in consumer service by the Company.

Sir,

I am pained to write that the advertisement of Water Pure It in the electronic as well as print media making open challenge of Rs. 1 crore in the condition of systems failure, seems to be mere false, misleading and fraudulent act to cheat the...

even after calling up customer care 4 (FOUR) times since last 10 (TEN) days for the request demo / installation of new pure-it I ALREADY HAVE, nobody has turned up till date.
VERY POOR CUSTOMER SERVICE.
I WANT TO ESCALATE THIS ISSUE TO THE TOP MANAGEMENT....

we have purchased pureit filter about 10 months back. company assured regarding regular service. but no body is comoing to change the filters and kit which they assured and pomoted before installing this purifier.we need battery replacement. so plz do need ful ASAP....

Dear Sir/Madam



I had purchase a PUREIT on 05/04/2009 in Jaipur (ref customer ID[protected]).



That time it was told to me by your executive that the battery kit purifies 18000 liters water and after that I have to buy new kit, my daily water uses is approximately 7-8 liters but after 3 months the PUREIT stops working and I called the help line.



After...