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PureIT / Hindustan Unilever Complaints & Reviews

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Last updated Feb 25, 2024
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PureIT / Hindustan Unilever Phone Numbers

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1860 210 1000
114
91
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+91 92 4310 0100
68
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+91 92 3050 0500
42
30
+91 22 3983 0000
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34

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+91 92 4610 0100
43
37
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+91 22 3983 2413

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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
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400099

PureIT / Hindustan Unilever reviews & complaints page 76

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A
Attaluri Shashidhar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto Switch off when battery is over

Hindustan Unilever is claiming that the Pure It device will auto switch off the filtering function. When it comes to reality the function is not working in the devices they manufacture. My customer ID is [protected], I purchased the device in the month of Feb-09. Last time when the battery was exausted, I ordered a battery, after repeated complaints they changed the battery after 8 days. When I asked that engineer about auto switch off...
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Z
Z.S.Sagar
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery yet not changed

Dear Sir,

I had ordered for a battery replacement for the purit water filter on 14th September, 2009 and till date I have not received any replacement. I have been calling the helpline [protected] every day and I get the assurance of it being delivered everyday, but?? I am really sorry to say that the service is one of the worst and 3rd rated, people handling the service don’t know how to talk nor they know what customer service...
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A
Avijit Latua
from Silapathar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to purify

Intially I used candle filter. I purchased a pureit three months back. Normally the water supply from local municipality is fresh & clear. So I got clear water from pureit. The difference could not be understood. Last week I changed the accessories of pureit and simultaneously got some dirty water from municipality.
Surprisingly, I found that the product is unable to clear that water, which is done by local candle filter. I made...
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A
Attaluri Shashidhar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spare supplies

I Purchased a Pure It device in month of Feb., 2009. I ordered a GKB on 7th Sept., 2009 their order no. 047962, that day I told that my order will be executed in 72 hours and the same message I received by SMS also. On 9th, 11th and 13th Sept I called customer care and informed that I have not received my order. On 14th also i called customer care and informed that I did not received any call or the product. I fed up with the kind of...
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R
R. Shanthi
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response for demo

I have personaly go to your Ambattur franchasee,(no one can approach} and book the water filter.One of the person his cell no [protected] he is deliver the filter.Then i will contact 10 times but he will not turnedup for demo. Your agency will not responding the customer quires. I have purchase HLL company product,that why i will go there.Look into the matter and do the needful immediatly.
Rajaraman
mobile no [protected]...
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M
Manoj Burman
from Delhi, Delhi
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Complaint for battery kit.

Dear Sir,

We are three person ( in total ) in my family.
We have purchased Pureit water Filter in August - 2008.After working of 9 months,having filtered appox.1,000 ltr. of water the battery expired ( Where as Co. claims that germ kill battery will filter 1,500 ltrs.of water ).
Any how, I got replaced the battery in May - 2009, and only after 3 months the battery expired again
( became red in total )...
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D
Dr.Lolita Chatterjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for sedimentation of moss is seen at the bottom of the purifier

Thanks, for your prompt response to my complaint. But, I don't feel safe yet to use my Pure It as a simple cleaning, only with the cloth & plain-water, is not just enough to make it safe for my family as it doesn't ensure against further deposition of moss....
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M
M.Naveen
from Bengaluru, Karnataka
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Not got the PF amount from past 1Year

Dear Sir/Madam

This is to inform you that from past 1year I have not received my Provident fund amount which must be given to me and if I reached the Ma foi Mysore they are telling that we don't have your details and they are diverting to Bangalore mafoi to cl them so my PF NO is 57746 Name: Naveen M and My couligue PF no is 83211and his name is Purushotham V so pls chk and do the needful as soon...
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M
Madhusudan Sadani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting Order Germkill Filter and Battery Kit.

Dear Sir,

My self Mr. Madhusudan Sadani my Customer ID is [protected].

My address is as below:
Madhusudan Sadani
C/o Mr. Balasaheb Vithal Machale
129/1, Samrudhi Niwas, Swapnanagari Hsg. Society
Walhekarwardi Road, Near Mamily Mangal Karyalaya
Chinchwad,
Pune - 411 033

Mobile No: [protected].

I have purchased a PUREIT filter and my Customer...
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N
Naveen Kumar Singh
from Barh, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

I have procured a unit of Hindustan aqua pure at Patna. The customer care no [protected] is one such no which you have to give 100% and try min 7 days to get once and when you ask the company to deliver immediately the company says it will take min 72 hrs. what about the hours which it took to reach the no. Its really cheating in part of the company to sell the product and now give such a poor service.

Naveen Kumar Singh...
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K
Kisore Carpentar
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motive of the advertisement

The advertisement of Surf Excel where a buy trying to make happy his school teacher by acting like a dog. This advertisement is very bad, you can say very "GHATIYA" and the thinking of admaker is very poor. Bachhe ko kutta bana diya....
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S
sarita jain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective cream

I HAVE PURCHASED 100G DOVE
ANTI-PERSPIRANT DEODORANT(NEW IMPROVED FORMULA FOR SOFT
& SMOOTH UNDERARMS) COSTING RS. 160/- ON 12.08.09 FROM
HOME STORES (I) LTD. SABKA BAZAR, 488/6, DILSHAD GARDEN,
DELHI-110032 TIN-[protected] HAVING CASH MEMO NO.24137.
THE PRODUCT WHENEVER USED MAKE THE SKIN UNEVEN/ROUGH
LEAVINING WHITE COLOUR SUBSTANCE MAKING THE SAME AS A
PATCH CEATING ITCHING ON...
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K
K. R. Sastry
from Hyderabad, Telangana
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pure it - replacement of battery / catridge

We purchased pure it from Hindustan Uniliver with customer id [protected] after going through their advertisement Blizecrig. The service of these people is very very poor and inspite of several calls they ignore to attend to the customer for replacement of the battery / catridge. They are too much interested in marketing their product for the first time for ~1800 rupees or so. Can any one in their heirarchy responsible for service take this...
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K
kamal sharma
from Gonda, Uttar Pradesh
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your service

d/sir,
i hv purchased a purit water purifier from ur local reprsentetive in march. when i saw that kit is out of order made a request at ur cc no. for dlv of kit on 25.08.09. then i was socked to listen about somthing like ID no. which i was not having on my bill no.RPB05E0685257 given by ur representative, eventhough i asked them to deliver me the kit of rs. 510/= ;ur people confinme me to deliver within 2 days, i rcvd a call from...
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N
navabjohn
from Salem, Tamil Nadu
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BATTERY KIT NOT CHANGED

From : M.Navabjohn
B-4 masjith street
Mettur. Salem.Dt.
Mobile : [protected]

Sir
I would like to complaint against your customer care because, two months before my battery kit was expired, and I was complaint totally three times to your customer care. But until now no response my complaint so please arrange me change the battery kit immediately otherwise I have to remove the pure it purifier in...
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M
manish s
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor customer service

im very disappointed with the customer service of pureit water purifier. its been a week now that we have been regularly asking the service centre to change the battery.. even after repeatedly going to the service centre (80ft road, mahesh nagar, jaipur, Rajasthan) personally there has been no response... the people there always give unrelevant excuses and have been making us suffer for the past 1 week. if still there is no response from...
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S
Sanjaya Sahoo
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of battery

I have purchased Pure it ( reg No.[protected] form Cuttack, Orissa before one year. Now its battery has gone out of order.
I have requested to concerned agency at Badambari, Cuttack for its replacement at least twenty times but they do not here me.
I surprise to know that you are making challenge for getting pure water from pure it on one hand while your agent not responding to our repeated request. I would like to know whwthwer...
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H
Haji Abdul Rahim Khan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Attending to Consumer Complaints for after service.

I had purchase a WATER PUTREFYING unit PURE-IT under invoice no. RPM [protected]-[protected] from Vidhiya Agrawal Agency, Hindustan Uni-Lever Anency, SHAHJAHANPUR.
That after about 10 months the system stop functioning and I called on help line [protected] who logged the complaint C[protected] and there after until many days no response was received as per the direction of attending my complaint therefore again I logged a 2nd complaint...
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B
barinder singh jaura
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate water filter

hello
i m barinder singh jaura from punjab(moga) a shopkeeper sold me a duplicate puriet water filter
my filter code no rpb[protected]...
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R
rahul mishra
from New Delhi, Delhi
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not providing refilling battery

my name is rahul mishra and i want to complain for pure it water purifier that i have registered the complain on 12 /08/09 for battery refill and inspite of repeated complaints still i have not got the refill . because of this i have to drink dirty water and this not the first time i am facing this problem earlier also i had this problem . the complain no is C[protected]

kindly help me in that...
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