PureIT / Hindustan Unilever Complaints & Reviews

Dear Team,

We are using the Pure it since Oct 2009. Now we are facing some problem in PureIt battery. Because of this water leakage is happening. We tried calling up the Pure It helpline number but nobody turned back to receive our call/complaint. Please do the needful.
Looking forward to get your response.

Thanks,
Padmini Shyamsundar...

Dear All,
this is to inform you that i am a consumer of HUL pure it product from the last 2 years. My name is varun and my mobile no is [protected],I have complained in the call centre of hul on 6th of april and nobody is ready to give me the confirmation about that ,
i am really fed up with services provided by the company from the last 11 days.Every employee of the floor namely Rahul,Pulkit, Sahil and Rajni are not ready to...

I AM M.H. KHAN.MY CUSTOMER ID IS [protected].AND RETAIL INVOICE NO. IS IS09/953-4127.DATED 27/1/2010.my pureit autofill system service by company named-LAXMI NARAYAN ENTERPRISES, PROFESSOR COLONY,BHOPAL(M.P.)462002-ph.no.-O[protected].NOT PROVIDE ME THE ACCESORIES OF MY PUREIT AUTOFILL KIT WHICH BRING BY COMPANY EXECUTIVE ABOUT ONE MONTH BEFORE.I COMPLAINT SO MANY TIMES BY MOBILE AND PERSONALLY BUT NO RESPONSE TILL NOW.MY CONTACT NO.IS[protected]...

I have ordered for recharge battery on 31 th march 2010 but no respond till now.i met personaly the persons in midnight bazar in agra.but till now i m waiting for battery.very poor service....

BEWARE ALL CONSUMERS. I am a user of Pure it water filter manufactured and marketed by Hinustan Uniliver. My customer ID # [protected]. Though on TV ads Hind Uniliver publicises that Rs. 1.00 Crore reward will be given, But this is just a gimmick. Claiming that a new long life water battery enabling to filter more than 2200 liters of water they sold me one battery but immediately after 1000 liters it started to give trouble and in 12 hours...

Product No. RPB [protected]

Water leakage is observed from botton tank of Body of Purifier.Change of bottom body is needed....

Sir,
My name isJag Mohinder Singh residing at New Delhi, Janakpuri. We intend to change the battery of pureit water filter , coz it has reached its expiry. We are trying to contact the toll free numbers given in their advertisement and also the number at hyderabad, but in vain. The numbers as aforesaid are not accepting any calls, the call is being initiated but there is no executive on the other side to respond to the call. The Number...

I am B R K Sarma, my customer id of Pure it product is [protected].

Complaint No.C[protected]

Address: Flat No.301, Vani villa apts, Street No. 4, Vani nagar, Malkajgiri, Hyd 500 047, A.P.

We have been using pure it (water filter) for the last three years. Recently the service has become worst as it takes several days for the executive to attend to our complaints. Sometimes we are told that no stock...

We have been using Pure it (water filter) for the last two years. Of late, the complaints registered by us for replacement of battery, replacement of a mesh etc are not heeded to, in time.

With regard to replacement of battery and mesh we had made a complaint through pure it helpline 10 days ago, our complaint was acknowledged, still nothing has been done. For the past 10 days we have been vigorously following up on this matter...

service of staff at kottayam is not prompt, on 12-4-10 i asked helpline for a germ kill battery kit as per there advice i called at Visar [protected] to know were the shop was . there a lady named Getha answered it is not necessary to come to shop they will sup play the material on the same day it self so i waited till evening nobody came so by 5pm i called them again the same lady told me it will be supplied today morning...

i requested battery replacement Many time, every time they told
that their executive will come in 72 hrs but almost 5 month passed no one is come to replace the batterykit.
the product is having auto switch off if battery finishes.
now it is useless at all .
after spending money we feel we are cheated by the company.
we do not understand what we should do with this product.
Moreever I think battery...

We have purchased Pure it water filter two years back..I have booked complaint to replace the battery and stop the water leakage from the bottom tank. It is booked on 8-4-10 and have reminded on 10-4-10. In spite of it they have not turned up. when you sell your product you speak friendly and later you neglect us. If my complaint is not attended immediately, I will approach TV-9 and spoil your reputation...

I purchased Pure-it on 3.7.2009 and my Customer ID is [protected].
The Germkill Processor of the unit exhauted and was showing red. I called the helpline no.[protected] on 7.4.2010 and booked my order. My mobile number was fed into the system and a recorded voice assured that the required item will be delivered within 3 days.
3rd day is completing today but no one has turned up so far with the desired item.
Please expedite...

pure baitry change...

The taste of water from Pure It is bitter and more chlorinated. Few months back I lodged a complaint through the company's helpline service that the quality of water is very bad. I was shocked to get the response from them that they can't attend the complaint as there is no service for Kanchipuram district. When a product is advertised & sold in various parts of our country, it is essential to provide service in those region...

Hello,

I placed an order for battery kit (order reference is S10/KOL[protected] for 2250 lt of Rs. 510. I got the confirmation in the form of sms also. But your concerned person Mr. Prasanta Garai came to my house and trying to fix the new kit on 07/04/2010 at about 2:30pm. I asked him to give me the bill but he was denying to provide me the same. Next I asked him what is the capacity of that battery kit. He said it is 1500Lt...

I purchased a Pureit autofill on 19.03.2010 and same day i registered a call on 19.03.2010 to HUL Pureit Call Centre[protected] for purifier is not functioning the case ID was C[protected]. I was surprise On 22.03.2010 I got a SMS that my complaint has been resolved but not received the Battery Kit. I called up again to the Call Centre and asked for the reason. They gave a reply which is shocking, they have not registered a complaint which...

red blinker kit
dear,
staf of pureit. For ur kind information last complained was 20th sept.for red blinker kit. ur comster care executive are not responsed to me. i told them I m going to this problems. but ur services are not well. how I manage without filter water. if i m going ill ur company is responsible for that.


Sita Ram Sharma
kishangarh ajmer
[protected]...

Sir,
I have purchased your product prior to more than six month, and in last week I had contacted your customer care centre no.[protected] for replacement of my battery kit, I have ordered there for replacement and I have received sms stating the no. IS10/AUR[protected] and further stated in it that your request will be done within few days. But till now nobody from your company had been to me, its very serious thing. I have again...

I am using a Hindustan Unilever Pure it which needs an immediate change of Battery. I am trying the helpline numbers [protected],[protected] and [protected] since last night but the line disconnects in between. No one is even calling me back. I have wasted my 80 to 90 rupees in calling them. I STRICTLY CONDEMN THEIR SERVICES!...