PureIT / Hindustan Unilever Complaints & Reviews

sir,
wih due respect i want to say that myself running a deparmental store in rampur(up) named as CHOICE CENTER.from last 25 years i am running this store and i am having a good reputation in market.here in rampur the authorised distribuor o[censored]nilever are TANDON DISTRIBUTORS.but according to me they are not co-operating with their customers properly i am also among one of them. i am having a sale of more than 1lakhs per month o[censored]nilever...

After going through PUREIT advertisement in the media, I have called their call centre no. [protected] for free demo of PURE IT – Water Purifier and Mr. Manjunath from M/s. Domlur SWZ (Rishab Distributor) had visited my house at Richmond Town, Bangalore – 560 025 for product demonstration on 6th October 2009.

However, instead of product demonstration, he collected the entire amount of Rs. 2000 (Invoice no.IS09/[protected]...

We purchased pure it on 29 august,2009 but my pure it is not working properly, and i complaned in pure it head office many times , and also sent mails in pureit email id but no body is come till today and no response .so please solve our problem as soon as possible.
.I shall be highly oblied to u.
my customer id is [protected]....

I Have purchased LAKME winter care moisturiser from Teles DistrubutorsVasco da Gama goa.on 15.11.2009.vide receipt no.054/15.11.2009.for rs.150/-on the bottle clearly mentioned Best before 24 months from packed.and packed on 11/07.when i opened the said bottle I found contents of the bottle fully spoiled just like water instead of creame.

when I went the Teles pharmacy to return they are refuse to accept because expiry date...

I had asked for replacement of battery on 4th nov 2009 for my water purifier on mob no.[protected] and I received a reply sms from the pure it that within 72 hours an executive will visit but sorry to say that till today no body has visited. I had reminded them 3 days back also.

Kindly look into the matter and do the needful

thank you,

unni krishnan nair g
Thiruvonam, Near Kalathil Temple,br...

leakage of water from the second tank which has red colour tip which show condition pureit please replace it with new one contect [protected]
address syed asif hussain
D.No. 19-2-81/B/49/E II Floor Sabhia Complex
Ranjan colony Tadban.
HYDERABAD...

Hi,

I have raised request with customer care of pure it for replacement of battery on Octoer31st 2009, but i did not get any response from the Pure-it people so far despite my calls made to them asking when can the battery replaced. The only response i get was the executive will contact and replacement happens in 3 days.

Complaint for battery change: s09/hyd[protected]
Acc No:[protected]

Can...

Iam a customer of your product(PURE IT) for the last One and Half year.Recently (One week back) I have changed the battery kit and both the filters..But after changing these it is noticed that the output water coming out after filteration is dirty having yellowish colour.In this regard two times complaint has been made in the number [protected] (Complaint number: C[protected]and[protected]Complaint number C[protected].After receiving the...

I purchased PureIt water purifier earlier this Year. After couple of months, the water started to leak from between the two assembles of the purifier, Making it impossible to fill water to full capacity. i contacted them right away asking for help. It has been Several months now that i have placed the complaint but they have never taken care of the problem, every time with an excuse " We will send an executive in 3 Days" who never...

Hi,

I am having a pure it water filter for which i placed order for a refill 12+ days ago but it has not been delivered.
The support service of pure it is so worst, Each time I call up I am assured of having the customer care person reach my house. Which never happens and dont even call back the customers by any executive even. I have naver seen such a worst after sale customer service.

Finaly I never...

My Customer ID is: [protected] Customer Name: Manish Kumar & Device Srl. No. RPM[protected]
Ph.No. [protected]. I have complained for changing the Micro Fibre Mesh of Pureit Water purifier as on 09-oct-2009. After Complain the company say that the service will be provided in the next 48 hours.But upto 06-nov-2009 I haven't get service whereas I am calling Company helpline No. [protected] & [protected] through mobile...

I purchased water pureit on 11.10.2009 and was told that the bill will be sent to you by courrier but the same has not so far been received by me even after a lapse of 25 days. Then I telephonically talked with the Paschim Vihar office and I was told on 4.11.09 that your bill will be sent to you on your e-mail address but no mail has been received by me so far. Therefore, you are reqeusted to kindly send my bill either on e-mail or by courier...

Dear Sir,
My customer id is [protected]. After seeing your advertisement on TV, I purchased Pureit water purifier through your AP call centre on 09-06-09. The product was delivered to me within two days of booking. I was happy using it, till Germkill Battery Kit life expired. I booked Germkill Battery Kit booking no. 052897 on 18-10-09, again no. 637930 on 21-10-09, and again no. 645023 on 23-10-09, but GKB has not been delivered...

Dear sir/ Madam
Greetings from jaipur. I would like to bring it to your knowledge about your company's service man, I had informed at your Johri Bajar office to replace my pureit germkill battery before Deepawali festival. Still it was not not replaced and one more problem is, this battery became red within two months i.e. about 500 lt water has taken through pureit, and company gives warranty for one bettery of 1500 lt water....

hai i am the same person who have complained about the HLL pure it water purifier,i have typed wrong number of the pure it people i was making frequent calls to the number [protected],please correct the number that i have posted in the previous mail....

We have bought a Pure It water purifier. Presently the filtre battery needs a urgent replacement but after repeated service request lodgement also, we have still not recieved the Battery which needs urgent replacement for last 15 days.

The customer service executive couldnt provide a exact time when the service provider would visit to replace the battery & the service provider also could not wait for 10 mins even after...

I am manimaran from chennai, mobile number is [protected], I had complaint about my water purifier is leaking one week before but still the problem was not solved , I am not able to drink water and my water (money) is wasting. my complanit number is C[protected]. it is surprise that pure it person came and tieing thread in the filter because not able to supply spares....

Hello I am Puneet mathur from Bikaner(raj).mukta prasad nagar.House No.7/72.ph. no.[protected].our battery has not changed last 3 months.we have complained your employees many times they are not responding.so,please solve my problem very soon.you can know complete details after calling this ph.no.or coming to our home.reply me fast ....

I am having a pure it water filter for which i placed order for a refill 10+ days ago but it has not been delivered. The support service of pure it is stupid, every time you call the customer care gets only 2 answers 'Appologies' 'will be delivered today'. Which never happens and dont even call back the customers by any senior executive even after request.
Worst service i have ever seen ........

I booked the long life battery replacement kit on 05/10/2009. After that no one visited till 22/10/2009. Calling a number of times they give only new complain number but these were useless, still no one contacted or visited.

More over they used to send message that ur complain no ( C[protected] and C[protected] has been attended if staisfied SMS SER0 or 1. How can one be staisfied or unsatisfied unless and untill one visits.br...