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PureIT / Hindustan Unilever Complaints & Reviews

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Last updated Feb 25, 2024
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PureIT / Hindustan Unilever Phone Numbers

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1860 210 1000
114
91
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+91 92 4310 0100
68
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+91 92 3050 0500
42
30
+91 22 3983 0000
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34

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+91 92 4610 0100
44
37
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+91 22 3983 2413

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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400099

PureIT / Hindustan Unilever reviews & complaints page 80

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K
K Ramadas Acharya
from Pune, Maharashtra
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out of service

A water filter supllied by Hindustan Lever named Pureit during Dec2008 has become out of order. there is no response for complaints with no proper person, service agent or complaint cell responding over 15days. This really spoil the image of multinational company like HUL very badly. Customer are left with no other option than complaining to cosumer courts.

Ramadas Acharya,
Pune. Phone:[protected], [protected]....
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R
Rajesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service of the HLL Pureit Water Filter after Sales.

I registered a call on 8.5.09 to HLL Pureit Call Centre [protected] for replacement a tap and the micro fiber. Till date I have not received the order the day i called was exactly 8 am and the exec by the name Basvaraj told me that the system is slow and asked to call back and take the order #, also he advised that the order would be placed and the field exec would come and deliver it by 2 days and so till date that 2 day has completed for...
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G
G.Nagabhushana Rao
from Hyderabad, Telangana
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Failure in delivery of Battery KIT after 4 months of ordering

I have booked for a HLL PureIT Battery Kit 4 months back and so for those executives didn't deliver me with one. My repeated phone calls to the Customer Care and mails were in vain.

I never seen such a bad response in my life so for. And i don't know where to move...

It would be a better idea for me to throw the Hindustan Pureit into Dustbin as it is of no use wtihout a battery.


Regards,...
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A
anujit biswas
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

help line does not work

Help line of Hindustan Lever Pure it does not work, help line no. [protected]....
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P
paras
from Allahabad, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my free voucher

Dear Sir/Madam,

i m paras mohan jain from saharanpur (U.P) i have participated in an offer by hindustan unilever limited (HUL) supervalue jumbo offer and win a prize of a voucher but not received any gift yet . when i call the company person rohit appointed in saharanpur but now he is not receiving my call and disconnecting
my call now . i know that without your help i will not get my prize so i request u to help- me...
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C
Channelsurfer
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading Ad

In the current TV ad for Lifebuoy Soap the company claims to have conducted a survey wherein the occupents of one building using this product were found more immune to dieseases than the occupent of other building using other soaps.
If the claims made by the company are correct then, in the interest of the not so stupid consumers, it would be fair for the company to inform the consumers
1. Time when the survey was conducetd.br...
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S
SRINIVASA RAO KUNCHAM
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery Kit

Sir / Madam
We are staying in Toranagallu - bellary - Karnataka ( pin 583 123 ).
We want of Battery kit. from last Three weeks we are asking your dealer in Bellary city. But he is telling that there is no Stock. and some o[censored]n authorised persons are roaming with this kits and they are charging Rs.550/- per one kit.

Please send the details of your authorised dealers in the towns - BELLARY, HOSPET, SANDUR
br...
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S
Shalabh Saxena
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non replacement of battery kit

I have purchased Hindustan Unilever's Pureit in-home water purifier on 12 Sept 2007
Vide invoice no IS07/HYD[protected] and
customer id –[protected]

As my battery kit was showing red colour sign so I have requested for change of battery kit on 22 April 2009 at helpline tele no [protected] ( Andhra Pradesh) Order No S-09/ HYD [protected] and since no company representative has come to my home / contacted...
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D
DEEPAGUPTA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

various insects inside the machine

i have purchased hindustan pure it water filter on 11.04.2008 on rs 2000/- vide bill no. is08/kan45-1652 macine no. [protected]. i have changed battery before 3 months.i have shoked when i show before 1 month various insects, spider inside the machine in water they are floating. i have complained so many times in kanpur office but no action taken till now. i m going to consumer forum how yr company playing with the consumer's healt.br...
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J
JP Asthana
from Agra, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PUREIT IN FLAMES-BODY PARTIALLY MELTED

I BOUGHT A PUREIT FROM LUCKNOW ON 31.12.08. WITHIN THREE MONTHS, ON 23.3.09, THE WATER FILTER'S TOP RIGHT SIDE WAS IN FLAMES-SMOKE ALL AROUND IT. THE BODY MELTED-TOP RIGHT SIDE
WAS COMPLETELY DAMAGED, AND PARTLY THE BOTTOM RIGHT PORTION ALSO. IT WAS SHOCKING INDEED AND SOMEHOW THE FLAME WAS DOUSED-PUTTING US IN DANGER AS OUR CLOTHES COULD HAVE CAUGHT FIRE. IT WAS BAFFLING TO SEE THE PRODUCT-WHICH I NOW CONSIDER AS LOUSY-IN FLAMES.ON...
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T
Trivedi Sanjaykumar Shantilal
from Rajkot, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changing new battery kit is not attended

I had purchase PUREIT on 16/09/2008. My Client ID is. [protected]. I had place an order on 20/04/2009 for new GERMIKILL Battery Kit. Despite of daily reminder nobody is interest to attend complain. Eventhough we are agree to pay Rs. 15/- extra (without bill) being a service charge. If you are not able to solve it please call back your machine immeditaely and refund my money.

Sanjaykumar. S. Trivedi...
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V.S.KRISHNAN
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective battery kit to be replaced

Dear sir,

I am V.S.Krishnan from Coimbatore, I have purchased the hindustan pure it on Jan'06. Now, I want to replace my battery kit. I have placed an order with hindustan pure it customer care on 8.4.09. The promised me to that the will deliver the kit within the 3 working days, but still now we have not received any response from them. Whenever we contact the customer care, they assured to be replaced in 3 working...
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A
ARUNANGSHU SEN MAJUMDER
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changing germkill battery kit

i am arunangshu sen majumder, customer ID/Nane [protected]/ A Sen Majumder.
i ve purchased pure it M05 IWPS maroon from lake town SWZ, kolkata on 13.08.2008.
on 28.03.2009 i ve booked one germkill battery kit through helpline no. [protected].they assured me that within 3 days company ll deliver the battery to my following address.booking no. S09kol[protected] dated 28.03.2009.
again on 03.04.2009 i booked a complain stating...
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Devaraj Menon
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No date of manufacture

Sir,

We are regular consumers of Modern Bread and notice that of late the pack does not mention the date of manufacture.It only says best before...

I would like to know two things:

1.Does this meet the specifications under the local laws
2.How do I know that old bread is not recycled under the new norms

An early reply would be highly appreciated....
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S.V.Krishnan
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of dividend

Dear Sir
Iam krishnan from chennai.I have failed to deposit a hul's special dividend cheque amounting to rs.600 so i couriered the non deposit cheque on 10/03/09 to your address given at the back of the cheque.but till this date i have not received any communication from your end.My dividend warrant no. is 4587404 special dividend for 2007.I would request you to do the needful as early as possible.
Iam sending my dividend...
+1 photos
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B.VARA PRASADA RAO
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICING

I brought one pure it water filter two years back. But no one came to service the fillter till to day

please send detail of your service man to my mobile number its very urgent

my address
B VARA PRASADA RAO
Qtr No. B/B-156,
Birla Gate,
Back side of Samkshema Bhavan,
KURNOOL. Andhra Pradesh

[protected]...
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M.Balasubramanian
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service and No Response

Ref:Complaint No:[protected]
Water Filter S.No:MSM[protected]
One more filter No:MSB[protected].

Dear Sir/Madam,

With reference to the above filter purchased on 10.02.2009 from M/s. Ganapathy SW2 (Sree Maruthi Distributers), Old No 1351/New No.292, Sathy Road, Venatesapuram, Ganapathy, Coimbatore, PIN 641 006, Tamil Nadur State.
Actually I have booked the purit through our helpline No:[protected]....
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Satya Bikram Ghosal
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery kit still not replaced

Sir/Ma'am,
I had given a request to change the battery kit on the 25th of this month and in spite of repeated reminders a person has failed to finish the job. For the last 6 days I am buying filter water for my family which also consists of a kid. I am planning to ask for compensation as there is simply no response from them. I did call them this morning and I was assured that it will be done before 12pm. However there is still...
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Saji.K.Mathai
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No replacement of battery even after 11 days of booking

I booked for the replacement of the pure it battery and a stand, on the 18th and till now I have not received my battery. Each time when I call the customer Executive assures me that it will arrive in two days. Now it is almost 11 days and I have only wasted my time and money on phone calls. With in this period two of the field workers promised me that they will be delivering the product and asked me to wait at home. I waited for more than...
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Prakash
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed for battery kit

Hi i request for battery and top mess on 5th of march2009. now 20th march no one call no one take responce for delayed 20 days in this period i call 6 time i get only SORRY And Complaint No not a battery kit. This is your company giving service iam sufrised.if ignor this mail i will sent this copy to consumer court.

thanks and regards

Praksah
[protected]
Martha halli
Bangalore 37...
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