PureIT / Hindustan Unilever Complaints & Reviews

I have requested for a battery kit for more than 3 times in 2 weeks ... No proper responce ....

A water filter supllied by Hindustan Lever named Pureit during Dec2008 has become out of order. there is no response for complaints with no proper person, service agent or complaint cell responding over 15days. This really spoil the image of multinational company like HUL very badly. Customer are left with no other option than complaining to cosumer courts.

Ramadas Acharya,
Pune. Phone:[protected], [protected]....

I registered a call on 8.5.09 to HLL Pureit Call Centre [protected] for replacement a tap and the micro fiber. Till date I have not received the order the day i called was exactly 8 am and the exec by the name Basvaraj told me that the system is slow and asked to call back and take the order #, also he advised that the order would be placed and the field exec would come and deliver it by 2 days and so till date that 2 day has completed for...

I have booked for a HLL PureIT Battery Kit 4 months back and so for those executives didn't deliver me with one. My repeated phone calls to the Customer Care and mails were in vain.

I never seen such a bad response in my life so for. And i don't know where to move...

It would be a better idea for me to throw the Hindustan Pureit into Dustbin as it is of no use wtihout a battery.


Regards,...

Help line of Hindustan Lever Pure it does not work, help line no. [protected]....

Dear Sir/Madam,

i m paras mohan jain from saharanpur (U.P) i have participated in an offer by hindustan unilever limited (HUL) supervalue jumbo offer and win a prize of a voucher but not received any gift yet . when i call the company person rohit appointed in saharanpur but now he is not receiving my call and disconnecting
my call now . i know that without your help i will not get my prize so i request u to help- me...

In the current TV ad for Lifebuoy Soap the company claims to have conducted a survey wherein the occupents of one building using this product were found more immune to dieseases than the occupent of other building using other soaps.
If the claims made by the company are correct then, in the interest of the not so stupid consumers, it would be fair for the company to inform the consumers
1. Time when the survey was conducetd.br...

Sir / Madam
We are staying in Toranagallu - bellary - Karnataka ( pin 583 123 ).
We want of Battery kit. from last Three weeks we are asking your dealer in Bellary city. But he is telling that there is no Stock. and some o[censored]n authorised persons are roaming with this kits and they are charging Rs.550/- per one kit.

Please send the details of your authorised dealers in the towns - BELLARY, HOSPET, SANDUR
br...

I have purchased Hindustan Unilever's Pureit in-home water purifier on 12 Sept 2007
Vide invoice no IS07/HYD[protected] and
customer id –[protected]

As my battery kit was showing red colour sign so I have requested for change of battery kit on 22 April 2009 at helpline tele no [protected] ( Andhra Pradesh) Order No S-09/ HYD [protected] and since no company representative has come to my home / contacted...

i have purchased hindustan pure it water filter on 11.04.2008 on rs 2000/- vide bill no. is08/kan45-1652 macine no. [protected]. i have changed battery before 3 months.i have shoked when i show before 1 month various insects, spider inside the machine in water they are floating. i have complained so many times in kanpur office but no action taken till now. i m going to consumer forum how yr company playing with the consumer's healt.br...

I BOUGHT A PUREIT FROM LUCKNOW ON 31.12.08. WITHIN THREE MONTHS, ON 23.3.09, THE WATER FILTER'S TOP RIGHT SIDE WAS IN FLAMES-SMOKE ALL AROUND IT. THE BODY MELTED-TOP RIGHT SIDE
WAS COMPLETELY DAMAGED, AND PARTLY THE BOTTOM RIGHT PORTION ALSO. IT WAS SHOCKING INDEED AND SOMEHOW THE FLAME WAS DOUSED-PUTTING US IN DANGER AS OUR CLOTHES COULD HAVE CAUGHT FIRE. IT WAS BAFFLING TO SEE THE PRODUCT-WHICH I NOW CONSIDER AS LOUSY-IN FLAMES.ON...

I had purchase PUREIT on 16/09/2008. My Client ID is. [protected]. I had place an order on 20/04/2009 for new GERMIKILL Battery Kit. Despite of daily reminder nobody is interest to attend complain. Eventhough we are agree to pay Rs. 15/- extra (without bill) being a service charge. If you are not able to solve it please call back your machine immeditaely and refund my money.

Sanjaykumar. S. Trivedi...

Dear sir,

I am V.S.Krishnan from Coimbatore, I have purchased the hindustan pure it on Jan'06. Now, I want to replace my battery kit. I have placed an order with hindustan pure it customer care on 8.4.09. The promised me to that the will deliver the kit within the 3 working days, but still now we have not received any response from them. Whenever we contact the customer care, they assured to be replaced in 3 working...

i am arunangshu sen majumder, customer ID/Nane [protected]/ A Sen Majumder.
i ve purchased pure it M05 IWPS maroon from lake town SWZ, kolkata on 13.08.2008.
on 28.03.2009 i ve booked one germkill battery kit through helpline no. [protected].they assured me that within 3 days company ll deliver the battery to my following address.booking no. S09kol[protected] dated 28.03.2009.
again on 03.04.2009 i booked a complain stating...

Sir,

We are regular consumers of Modern Bread and notice that of late the pack does not mention the date of manufacture.It only says best before...

I would like to know two things:

1.Does this meet the specifications under the local laws
2.How do I know that old bread is not recycled under the new norms

An early reply would be highly appreciated....

Dear Sir
Iam krishnan from chennai.I have failed to deposit a hul's special dividend cheque amounting to rs.600 so i couriered the non deposit cheque on 10/03/09 to your address given at the back of the cheque.but till this date i have not received any communication from your end.My dividend warrant no. is 4587404 special dividend for 2007.I would request you to do the needful as early as possible.
Iam sending my dividend...

I brought one pure it water filter two years back. But no one came to service the fillter till to day

please send detail of your service man to my mobile number its very urgent

my address
B VARA PRASADA RAO
Qtr No. B/B-156,
Birla Gate,
Back side of Samkshema Bhavan,
KURNOOL. Andhra Pradesh

[protected]...

Ref:Complaint No:[protected]
Water Filter S.No:MSM[protected]
One more filter No:MSB[protected].

Dear Sir/Madam,

With reference to the above filter purchased on 10.02.2009 from M/s. Ganapathy SW2 (Sree Maruthi Distributers), Old No 1351/New No.292, Sathy Road, Venatesapuram, Ganapathy, Coimbatore, PIN 641 006, Tamil Nadur State.
Actually I have booked the purit through our helpline No:[protected]....

Sir/Ma'am,
I had given a request to change the battery kit on the 25th of this month and in spite of repeated reminders a person has failed to finish the job. For the last 6 days I am buying filter water for my family which also consists of a kid. I am planning to ask for compensation as there is simply no response from them. I did call them this morning and I was assured that it will be done before 12pm. However there is still...

I booked for the replacement of the pure it battery and a stand, on the 18th and till now I have not received my battery. Each time when I call the customer Executive assures me that it will arrive in two days. Now it is almost 11 days and I have only wasted my time and money on phone calls. With in this period two of the field workers promised me that they will be delivering the product and asked me to wait at home. I waited for more than...