Purplle.com Complaints & Reviews

I am very tired by complaining continuously, really i m feeling bad to complaining again and again. L made conversations and calls nearly 6 to 7 times, but there is no result. I placed an order on march 21st, its been months no products delivered nor my order cancelled. How many months you take to cancel an order? Is this good? Troubling customers with very bad service. If you are not able to deliver products then please cancel the order...

I ordered few items from purple.com on 4th june, and my order id is[protected]. My order is stuck somewhere which the company people also don’t know. I have contacted them to cancel but neither they cancel not are delivering my products. I want back my money...

I had already filed a complain on Sunday, 7 june against purplle app that my money is debited from my account and order is not verified and placed yet!! Your one of your customer service call me and told me that it would take 2-4 working days to reflect back money in my account at a provided time frame, or if not money was not reflected may be order would be placed but neither of the things happened and it's been a week now!!! can you please...

I order some products from purplle (May 31, 2020 order id[protected] when i received my parcel one product was missing and the bill amount was full and showing the name of missing product,

I showed the bill to delivery boy that one product is missing but he replied that they just deliver the parcel and are not responsible for missing items.
I forwarded my complaint by email to purplle as their customer care number...

Today i ordered a hair and care serum and a hair removal tool. My money is deducted from my bank but there is no order placed in purplle app.
There is nothing is showing in my order option.
My contact no. Is [protected]....

I want to cancel my order because it is out of stock and now i am not available at same address... So kindly cancel my order as soon as possible....

I already gone through this issue. But again postponing the delivery date daily. How many days i have to wait? Let me know whether the products going to delivery or not? If no cancel my order and refund the prepaid money its been 3 months i ordered on march 21st still not getting my products. I am attaching screenshots see the estimated delivery date is postponing daily june 6, 7, 8, 9, 10 like this...

My order verification is failed and my money is prepaid and my order is not yet confirmed to be delivered and my money is deducted from my account and it's already been 3 days since. Your customer care number is not available due to corona virus so from where i would seek your help!! Please help me out from this issue as soon as possible!!
Thankyou...

Just tell me how many times i have to request you to cancel my order your costumer care services are hilarious and needs a lot of improvement this is last time i am saying you to cancel my order and send me an official cancellation message.
I am very very very very very very very very very very very very very very very disappointed this time....

I have placed an order on this website but i forgot some products so that's why i wanted to cancel my order but they are not doing anything. Not helping me i have placed another order on this website so might they cancel my previous order but they are not sending me any official cancellation message. If they will not do so i will make sure to cancel other orders from this website because now i am tired by requesting them to officially cancel...

So i want to cancel my order i email you a lot but no one is responding. Actually i want to add some more items in my order but they are not cancelling order i am a regular costumer and this time they disappointed me. I i'll make sure not to order anything else you if my order won't be cancelled....

I placed an order on march21st 2020 now its june 3rd. Its been 3 months but my products not delivered yet order. And they keep the dates postponed every day. I want whether my products or refund by cancellation. I am expecting immediate response please...

Id no[protected] on 10 th may... Still not deliverd... They postponed date daily...

I know today my product has delivered but suddenly my phone is un rechargeable so i didn’t not get any phone call and got one message from purpule.com[protected]. And i got this num i am trying sins from morning i did not get any message or phone call about my product that u will get your product tomorrow or afternoon 1 2 days i want my product tomorrow plzzz...

I have ordered some product from purplle.com. And today[protected] got call from courier office and I have explain the exact location. After noon 4pm same person call me and ask the location and I tell him the exact location . But he went to wrong location, and call me and said you gave me the wrong location and blame me and cancelled my order.
The person name is Ajith S and Reeju
Contact no. [protected], [protected]...

It's almost 20 days by now. I 've prefer my product worth 860 from purplle. They are not delivering my product. When i track shipment they kept postponed order dilivery date everyday when i check my order status. I don't know how long they would keep changing. If you are going to dilivered then diliver soon i can't wait any longer or cancelled my order i would purchase from other online store....

I have placed order on 25 th march and still waiting for it's delivery. Everytime they are making excuses that product is not in stock but those products are in stock on site.in order to confirm products availability i place new order and i was shocked, my new order got placed and with in two days it's packed dispatched and ready to be delivered.

They are not working on my old prepaid order instead they are working for new...

I ordered 4 items... Lipsticks, toner, bleach and flaxseed oil... All the other products are good but they cheated me on the flaxseed oil which is heavily priced, they have put in the mustard oil in the bottle which is not even hard sealed, this is highly disgusting nd fraudulent activity. I have placed a replacement for the same, if this tym also they cheated i will get my refund.

Email: [protected]@gmail.com...

I ordered some beauty products on 10th of feb 2020 via purplle app. It was a prepaid order of 1835 rs.

Due to some reasons i cancelled the items and reordered them. It said the amount i have paid before will be seen in my bank account through which the transaction was made, but i have not received my refund till date 24/02/2020. Please give me my money back. Please....

I placed order for amount - 18630 and they delivered products in 5 shipments. Out of which, 3 shipments had missing products and 2 shipments had total different products what i have ordered.

Company denied for replacement or refund. Its a big amount and i need my refund now. Please help... It was for my sister marriage and this company cheated me badly on this....