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Purplle.com Complaints & Reviews

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Last updated Aug 1, 2024
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Purplle.com reviews & complaints page 4

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J
jaykrishn
from Lucknow, Uttar Pradesh
Apr 13, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
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My prepaid order is undelivered to me but purplle sent me message that it is delivered.

Delivery person never contacted me and I did not receive prepaid order that I placed. I got message that my order is delivered but it is not delivered to me. Purplle showing that my prepaid order is delivered but it is not. Please return my money or deliver to my prepaid order products. I also tried to contact purplle customer care but I have not received any response....
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K
Kahkashaaaa
from Kanpur, Uttar Pradesh
Apr 13, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
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Delivery agent

He is very rude to me and talking very badly he have no manners...
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K
kashfa mehroz
Mar 7, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
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Waste and used product

I had ordered on purple. I received it on 2nd March after one hour I requested to return it. I didn't know their return policy so the convenient thing I decided the quality material and less quantity. They rejected by saying that it's against our policy. Their customer care told me to request again and describe your problem. I told them that product is used and its paper seal is broken. I couldn't explain it very long. So again and again...
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K
Kinatoli
from Dimapur, Nagaland
Feb 27, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
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Payment done but order not placed

I placed an order for few items from the purplle app. However after making payment, it showed verification pending and after few minutes it said "payment not confirmed" and order status failed. But money got debited from my bank account. How long before i get the money back?...
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S
saini reet
Feb 13, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Hair straightener

Address: Mumbai, Maharashtra, India.

Today i received my product. product is damage and don’t work...
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R
Rohini sakpal
Feb 11, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Twice amount debited refund appropriate amount

My elite membership amount debited twice please do needful in this matter please refund my amount...
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M
MuskanR
Feb 10, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
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Didn't receive my prepaid order and yet got a message saying that my order is delivered

Address: Rohini, Delhi

I ordered a couple of things from purplle app . It was a prepaid order, I didn't even receive it yet got a message that my order is delivered.
This is so intolerable we trust then by paying in advance and this is how they provide services.
I request purplle to either refund to original payment method or deliver my order otherwise I am going to take a legal action on this matter....
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S
Shaikh_Mcmahon
from Mumbai, Maharashtra
Feb 9, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
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Damage Lipstick Received

Address: 101 B, Raheja Plaza, Lal Bahadur Shastri Rd, next to BLOCK-3I, Ghatkopar West, Mumbai, Maharashtra 400086

Today i received a damage lipstick from purplle.com
Request you to please help...
+1 photos
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B
bhawani@78
from Pokhran, Rajasthan
Feb 1, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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Empty box rechived

Address: Pokharan

Dear Customer,

We regret to inform you that your review for Ustraa After Dark Cologne - 100 ml - Perfume for Men has been disapproved on account o[censored]sage of inappropriate content.

In case of any concerns, please reach out to us at
Email: [protected]@purplle.com
Support: https://www.purplle.com/wv/support/home

Thank you,
Team Purplle
Contact [protected]...
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B
bhawani@78
from Pokhran, Rajasthan
Jan 25, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Missing box

Address: pokaran 345021

Purplle a phord apk india no 1 bad app and customer share missing Hi Bhawani,
We regret to inform you that your return request SR4556128 placed for order #21435145 have been rejected as the policy don't allow this return.
Please contact us at +[protected] or email us at customercare¡purplle.com to get further clarifications or assistance...
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T
Tahim vinita
Dec 30, 2021
Dec 30, 2021
This thread was updated on Dec 30, 2021
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Not getting freebie gift

As I already discuss with the purplle they showing me 2 gift in my cart one is freebie which is a lipstick of Maybelline and one is blue denim jeans nailpolish but after placing a order they send me only one gift nail polish and now again I m trying they show 2 different gift one freebie and one if we make first time shopping but they send only one with there own choice and now they said u choose only one but if there is a option then we'll...
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D
Dev Rajbanshi
Dec 24, 2021
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Received empty box filled with bubble wraps

Hello i have received my order on 24th December but when i opened the box there was only bubblewrap filled please help I didn’t experience this type of issue before order id[protected]...
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A
ankitver
from Kanpur, Uttar Pradesh
Dec 19, 2021
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Amount deducted but order not placed

While placing an order on 18th December, 2021 the amount got deducted from my Paytm wallet but the order status is shown failed on the website. My number [protected] is registered on the website. I request the relevant person to refund my amount as soon as possible. Thank you....
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C
COMFORT JOURNEY
Dec 18, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
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PRODUCT NOT RECEIVED YET order no= 2021121120696252

Address: SHOP NO 2 ANKUR COMPLEX 6 NO STOP SHIVAJI NAGAR BHOPAL 462016

I m facing problem i ordered on 11dec21 but im received this is very bad service im very dis appointed i will not pay your product....
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M
Manwolgyol
Dec 12, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Money deducted

Hey I ordered from your app but its showing that order is cancelled because payment has not been done but money has been deducted from my account...
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S
sriparnamallick
Dec 4, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Did not received refund

On 30th Oct I made a purchase through online payment...but the order was cancelled through purplle side... they mailed me on 30th Oct that they have initiated the refund...still did not get it
Refund amount - Rs.1065/-
Reference ID - Transaction id[protected]'
Order Id[protected]
I have sent my account statement to purplle which shows I have not received it .. I have mailed them 20 times but they give me same...
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W
Warisha khan
Dec 2, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Send my order

Sir, maine order kiya tha 30/11/2021 ko or mujhe abhi tak order received nahi hua and order delivered show ho raha hai purplle costumer care par bhi baat ki to vo bhi yahi bol rahe hai ki order delivered hua hai but 1_2 days mang rahe hai problem solve karne ke liye ab aap ye batao ki maine to payment kardi online paise bhi gaye order ka bhi kuch ata pata nahi hai mein kya karu maire paise bhi gaye please meri help kijiye please sir/madam...
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A
Aswathy99
from Changanassery, Kerala
Nov 28, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Order failed but money debited

I placed an order for few items from the purplle app. However after making payment, it showed verification pending and after 2 hours the order failed. But money got debited from my bank account. How long before i get the money back?...
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S
Shrasti_014
Nov 11, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Missing products in order

Sir,
I wish to complain about some product that I purchased on 09 November 2021 through online mode. Order no. is [protected].

I have ordered 4 products from purplle but 2 products are missing one is lakme 9 to 5 vitamin C face serum and biotique after bath body oil .Please deliver the missing products to the same address as soon as possible.

I look forward to hearing from you as soon as possible...
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M
Mithhuuu
Oct 27, 2021
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Verification failed issue

I had ordered products and even on the day of delivery suddenly it showed verification failed but my money was debited from my account. My order id [protected].How can you deduct money and yet saying the verification failed. It was my first shopping from this website and i am highly disappointed. I don't trust on this site anymore. . Please refund my money or send what purchased as soon as possible....
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