Purplle.com Complaints & Reviews

I was trying to place an order on the purplle app. Payment was made for the order amounting to rs 420 via google pay but the order is not yet placed. I sent a mail to customer care but didn't get an adequate response. I need my money back.
I need a refund as soon as possible. The upi reference number is[protected] for the payment made. Debited amount is rs 420....

Hi sahithi, your order 8413201 will be shipped in parts. We have prepared your first shipment of faces canada makeup... And 4 other items. We will dispatch your order 8413201 within 24 hours.
I need my product immediately no more apologize i need compensation
They cheat me like this please help me sir it's not solved
Please help me sir they cheat me...

Hi sahithi, your order 8413201 will be shipped in parts. We have prepared your first shipment of faces canada makeup... And 4 other items. We will dispatch your order 8413201 within 24 hours.
After that that cancelled my order and say which is technically problem that's why we cancelled your order. No it's not genuine i need my products or i need compensation please help me with the shopping sir please help me sir. Teach them a lesson...

Yesterday night on their site i watched an huge discount offer on faces canada i'm order more than 800/- but now they cancelled my order without my permission without any intimation without my interrupt they cancelled and then i call thier customer service they said it's was an technical problem some cancelled order there is no offer regarding that. Is this the way they cheat their customers? I need my compensation regarding this i need my...

I haven't received the parcel from purplle.com but the status is showing that the delivery is successful. The order id is[protected].
I have complainted it to the purplle customer care and they sent me the pod report which has been kept on successful delivered option.
The pod that was on that doesn't belongs to me or not even was one if my friends, neighbours or watchman. I also mention that to them that the delivery person...

I have ordered few products on this site on 22 dec which were to be delivered to me by 27 dec but it never got delivered by xpressbees. I have e-mailed the complaint personally to Xpressbees customer support an contacted purplle customer care 4 times. Every time they assure me that the order will be delivered by next day. The order status shows out of delivery in the morning but by the end of the day it showed customer refused to accept but...

I ordered some products from purplle.com on 16th december. They used xpressbees courier service to ship the order.. I tried to track the order.. On 20th december it showed that the items are undelivered... I called purplle.com customer care.. They said that the product is misrouted.. I don't know when i will receive the product.. This makes me to think that i never going to buy from purplle.com from now onwards.. It uses such a bad courier...

I was looking for a perfume and made a google search 'narciso edp men'. Out of the results, one site purplle.com had the lowest price. I clicked on it and the proceeded with the checkout process. After taking my email and phone number, and my credit card details, and just before I was about to hit 'confirm payment', they increased the price from the advertised Rs. 4657 to the inflated Rs. 6295. If I hadn't noticed the price change, I would've...

I have placed an order in purplle.com and it is delivered to somebody else on 28 november 2019 at 4.10 pm. They even didn't call me to verify my address. They just delivered to somebody. I need my ordered product. I have already paid for the ordered product via online. I lost my money. I need my money which i have paid or need my product back as soon as possible....

My order no is[protected], which i placed this order on 8th oct 2019, which was shipped the next day but its been a month i didn't receive my order. The order status is showing delivered and i am not having the products yet this is fake site they have debited amount rs. 601 and i have done so many calls and emails but no response guys please stop ordering from purplle.com as this is really fake and fraud site. I am really fed up in writing...

About 6 months ago my mother bought 3x j'adore perfumes from purplle.com. Since they weren't for personal use, they were kept unused and unopened. Recently, i gifted one to a friend of mine, and it turns out that the perfume was fake. Another was gifted to another friend who has carried it abroad, and she has informed me that she has doubts about its genuinity since she has the same one and they have stark differences. One more is lying with...

My order no is[protected], i placed this order on 20th sep which was shipped the next day but its been almost a month i disnt receive my order, i called up customer care, calls never answered and emailed so many times, they reply me again and again that what is the concern, i have emailed same issue more than 10times now. I called up courier partner from my end, they said its damaged in transit so now i want my refund, i have been emailing...

Wrong product was delivered to me and customer service is pathetic😡😡😡😡firstly they have sent me a wrong product instead of sanctus elbow and knee cream which i had ordered! They have sent me united colors benetton spray (Empty bottle). Immediately i called them and sent a mail with images regarding the same! They dint get back to me! When i called them again they are telling me they don't have that product (Empty ucb deodarant...

I placed an order on purplle.com on 24th september which was to delivered within 4th october. However, while tracking the parcel shows to be near my delivery location since 1st october. I have placed a prepaid order worth rs. 839 but still not received my even after calling the customer service almost three four times. This kind o[censored]nprofessional attitude is not expected when you have already paid for your order. Either deliver my order as...

We haven't received the parcel from purplle.com but the status is showing that the delivery is successful.
I have complainted it to the purplle customer care and they sent me the sign which has been kept on successful delivered option.
The sign that was on that note was not mine or not even was one if my friends, neighbours or watchman.
Please resolve the issue as soon as possible because the order have to be delivered...

I placed order on 24th september'19 from purplle app and on 28th september'19 i received a mail that my order was delivered but i have not received any product. My payment was prepaid of rs552/-. Even after so many mails and calls i have no response from other side.
When i checked my tracking details in dept i see that my product never came to my city and delivered in other city. For proof of this i'm attaching the picture of delivery...

I have placed an order on 25th september'19 and on 28th september'19 it was showing me your product is delivered but i havent received any product. It was prepaid order of around 500rs. And it was going to reach me by xpressbees but i havent got any information even after calling a lot of time on customercare number. How they can deliver in any other city when i live in surat. There is no response even after several mails.. Kindly improve...

I ordered products worth rs 460. Now they are showing verification failed after deducting the amount from my account and its showing order couldnt be confirmed. This is my worst shopping experience and its my first time using prrplle app and the customer service is not responding to the queries of customers. I didnt expect these from purplle. Highly dissapointed....

I had ordered from www.purplle.com some products worth rs. 661/-. My order was shipped via xpressbees logistics via shipment.

At night i received the message stating that your order was delivered and however no such order was delivered to me. I did not receive any order. Also i am trying to call purplle and xpressbees but both the calls are not connecting. Kindly refund me my money or get my order delivered...

I have ordered some items from purpell.com on 22 sept, 2019. It was a prepaid order worth Rs. 500 which is shipped through xpressbees delivery services. The awb number given by purpell happened to belong some other customer. So, when I tracked my order, the status shows that it has been delivered when in reality I haven't received it.
I am trying contacting purpell customer care services but they're not reverting my mails and not...