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PVR Cinemas Complaints & Reviews

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Last updated Jun 10, 2024
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PVR Cinemas reviews & complaints page 8

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S
Sethi_Tish
Jul 27, 2023
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Bad transaction. Refund Not Received

Website:PVR CINEMAS

No refund recieved for bad transaction of ₹1494 tickets ( oppenheimer)...
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Rajavelu1234
Jul 25, 2023
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Double transaction For one popcorn

Address:No. 7/9, Providence Mall, Puducherry, 605001

I have bought Regular popcorn on PVR Pondicherry on Saturday around 4.30 pm, I have paid through axis bank scan app for 120 rs and 100 rs coupon, My transaction is successfull but receiver side money not received again I have paid through one of the Salesperson Gpay scanner. I Have attached the screeshots of two transaction, please review it and refund my money immediately...
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Pranav kumar Gupta
from Murwara, Madhya Pradesh
Jul 24, 2023
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Failed transaction over PVR app

Dear PVR, I booked a ticket yesterday for Oppenheimer movie but first transaction got failed (Error message as lost in space) I want my money back around 386 rupees ASAP.
Date is 23/07/2023.Please automate these reversals to continue our's patronage with you.

Movie show time 8:45 pm
At Bhopal aura mall...
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UrvashiParikh
from Ahmedabad, Gujarat
Jul 23, 2023
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Food wastage

I went yesterday evening 22nd July 2023 for watching Oppenheimer with my family to PVR Acropolis Ahmedabad.

During interval we ordered a medium cheese popcorn tub. We tasted it and found it very salty. We went to get the popcorn exchanged. When we told him about changing our popcorn he immediately agreed but he threw our large tub to the unused salty popcorn into the Dustin. Seeing this we felt very bad of soo much food going...
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Address:Chennai tamilnadu

I Booked barbie 2023 at PVR official App.The theater I booked is ampa nelson Manickam road.while payment the payment I got a call so I answered it after 5 minutes I completed the payment and the money was debited when the gpay page redirected me to the PVR app there I saw count down and it automatically cancelled the page and redirected into the home page .I have no tickets and my money has been debited....
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Rks97085
from KOLKATA, West Bengal
Jul 22, 2023
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Refund for a completed transaction which was considered a bad transaction

Address:1B shreemohan lane, sahanagar,kalighat

A payment of 880 rupees was initiated for 4* french fries @ 220 each which was completed immediately and the amount was debited from my account. However the staff stated it as a bad transaction and asked to repay.please help me get the refund i am submitting the proofs below....
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A
Abhijoy Debnath
Jul 21, 2023
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Recording clip in Cinema hall

One of my friend sent a video on WhatsApp of the clip of movie Oppenheimer. But it is not legal to record any clip of movie in PVR cinema hall...
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V
Vijayaparan
Jul 21, 2023
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Privilege points not getting updated

My past three tickets booking points and food and beverages points didn’t added in privilege points or even I didn’t get any vouchers too….please update it..my family members are telling not go here after…...
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ADITYA DHANKHAR
Jul 19, 2023
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Not received tickets In sms

I booked 3 tickets for a movie on 21st July, Friday but I have not received confirmation of the tickets in my sms as the app says. However I do have proof as I have received an invoice in my mail, confirming that I have bought those exact tickets.
Pls resolve ASAP...
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vigneshwaran123
from Pondicherry, Puducherry
Jul 16, 2023
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Amount deducted for ticket and tickets not received

I booked my tickets for openheimer movie oh 23 july and the tickets have not recieved but the amount is deduced... i booked on 16 july when i pressed online payment and finished it in google pay the app automatically came back to pvr app but it started again and no sign of tickets booked and the custumer care is not proper the seats i have booked is now shows booked already in the seats...
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S
Jul 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill not received

Address:Mumbai

My complaint ID is 3441840.I complaint on 14th June 2023.But without resolving my complaint they mark as resolved complaint....
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Vishruta
from Delhi, Delhi
Jul 15, 2023
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Seats broken and uncomfortable

We have booked tickets for PVR, Chanakya, Delhi - Audi 1, Seats N10, N11. Both the seats were broken and dont know how they were adjusted that their width is less than all other seats in the same Audi. They were so so uncomfortable and it was almost impossible to sit especially in N10. We are a frequent visitor, but today's experience was extremely unpleasant....
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R
rohitkath
Jul 14, 2023
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Pathetic food at pvr cinema phoenix pune

Address:Phoenix market Pune pvr cinema

I order two burgers and quality of food was not good as first time I had this much spicy burger and when I went to them for complaint they started argue with me and then manager came he said why you eat then few bites, I want to ask if I will not eat how I will talk about quality as a rude behaviour from pvr cinema...
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I booked 2 ticket from the PVR app and paid via Gpay. The transaction was successful but tickets are not booked. It is very disappointing and frustrating. Total amount of Rs.486.64 was deducted from my account.
Incident date: 14th July 2023.
Please kindly refund or confirm my ticket....
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Windoser
Jul 13, 2023
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Didn't receive tickets

Address:Gandhinagar

I booked 2 tickets for today's morning show, amount totaling to 270 after redeeming a 50 rs voucher. I didn't receive the ticket confirmation nor it is showing in my bookings . I waited for refund but it's been 8 hours. I made the transaction through credit card so I have proof of you need...
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Address:Dyp Sayaji pvr

We had booked a ticket online.
I have booked 3 tickets.
I was having with me my wife and two kids 1 kid was of 3.5 years.
And lastly we had to a movie for almost full month every sunday.
Means had 4 sundays at movie amd there was no complain.
And suddenly next week they didnt allowed.
And i told them ok i will purchase a ticket but unfortunatley theatre was full..
Then i told take money but...
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M
MansiYadav
Jul 3, 2023
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Disappointing staff actions

Address:Pvr Anupama Saket

Lam a news writer in The Times of India and I visited PVR ANUPAMA on 03.07.2023, today for a show at 12:40. At the security check, the female assistant checked my bag and kept my lunch as per policy. Later when I came to collect it, it was half eaten. This is very disappointing, it was a gift sent from my grandparents and this type of service is not relevant. We don't expect PVR to provide these disappointments. And I would like to fill...
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M
MansiYadav
Jul 3, 2023
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Complaint regarding security check gate staff

Address:Pvr Anupama Saket

I am a news writer in The Times of India and I visited PVR ANUPAMA on 03.07.2023, today for a show at 12:40 . At the security check, the female assistant checked my bag and kept my lunch as per policy. Later when I came to collect it, it was half eaten . This is very disappointing, it was a gift sent from my grandparents and this type of service is not relevant . We don’t expect PVR to provide these disappointments. And I would like to...
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T
tania.bhalla
from Mohali, Punjab
Jul 2, 2023
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Pvr cosmo zirakpur

Address:Pvr cosmo zirakpur

We booked 3 tickets for movie carry on jatta 3 at pvr cosmo Zirakpur for 2nd July 2023 4:25 show.
The movie experience was completely disappointing as the sitting arrangements were not good at all and the people were continually standing and moving in between the show
Also, no executive was there to support the experience
The movie tickets was much high but it was worth it.
We had been at this pvr for the very...
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prayag dalal
Jun 30, 2023
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Pathetic food, cheating at parking lot

We went to PVR juhu dynamic mall
Food was pathetic - samosas. Popcorn
This is not the first time

We have extra charges to Mr Mukesh to keep our car at VIP parking lot. He said he will park there but after movie when we came, our car was parked in general parking. All these things keep happening and this is the worst multiplex to go for watching movies. They are too big and know people like us if we complain,...
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