PVR Cinemas Complaints & Reviews

Hi team,

I tried to book tickets using the booking ID and the link provided on 23rd Feb 2024 for the movie Demon Slayer: Kimetsu No Yaiba - To The Hashira Training. Money was debited 3 times but the ticket was not received. When asked at the ticket counter, they informed me the ticket has not been booked due to some technical issues on their end and I gave the booking ID directly to and booked the ticket. He said that a refund...

In pvr aero hub ill book godzilla X kong movie but on time in theatre they will tell " the show was canceled due to electric power default " ill travel long distance to that show so pvr cinemas to refund the ticket cash and ill want extra composite charges for my travel...

Hello There,
I was trying to book ticket through INOX PVR app on 21 Jan for Main Atul hoon movie my first translation got failed For Rs. 393.44, and i tried again and i booked successfully but my 1st transaction amount still pending i called number of times on your customer care number[protected] i always got assurance you will get your amount with in 7 days but as per your calendar still 7 days not completed actually more than 2 months passed.
Please initiated refund for my amount 393.44 ASAP
[protected]
rahul.[protected]@gmail.com

I have booked tickets using my gpay but the movie was not booked

Yesterday I visited PVR Cinemas in GT WORLD MALL here in Bangalore. The actual movie ticket price was 150. When I went to box office there the staff were forcing me to buy tickets for 250 each in which food is included. I told them that its optional and we can deny it but they didn't agree . Then I asked them to call manager . Even the manager is telling that it's mandatory. I[censored] want tickets for 150 then buy them from online itself. How is this possible. He is not agreeing and arguing with me. Even for the payment they don't anything.

We were trying to book Kung fu panda 4 tickets from pvr website. The website incorrectly booked tickets on 21 march 2024 at 5:30 PM IST for the movie which was already started at 5:00 PM the on 21-march. We were trying to book tickets for 23rd march. Not sure why system changed it to 21st- the current day and that too at 5:30. We can share screenshots of the booking time from website. Request you to please reimburse the booking amount. Also, make required corrections in the website.

I called up PVR cinemas toll free no. [protected] just now i.e on 21st March 2024 at 14.28 hrs and asked for email id of PVR Cinemas. The person (Mr. Saurabh Kumar Sharma) asked me to pay Rs.10/- online and then he will give me email id...Twice I confirmed with him whether he was from toll free number of PVR Cinemas. He said yes and this Rs.10/- for information has been introduced recently. Is this correct ?

I have booked 3 tickets for 14.03.2024 of Article 370 running at PVR ranchi for 2.55 pm show. On 13.03.24 I was informed by PVR Ranchi that show has been cancelled and my money will be refunded within 2-3 days. Till date my money has not been refunded. They are not picking up the phone. This is complete unethical and unprofessional approach towards the customer. I want refund of my money immediately.

Movie name : Kung Fu Panda 4
Time : 6:10 PM
Date : 17 March 2024
Place : PVR VR punjab mall, mohali

Hi, My name is Nitish, I've ordered 1 Large pepsi with 1 Large popcorn at aroung 6:07pm for INR 1020 and I haven't got the bill. They ask for me my number during the start of the movie and told me that you will recieve the bill on your phone number but till now I haven't got any bill. After the movie ends...

Ive booked a ticket on 9th march the seat wasnt booked but money have been lost its not refunded yet even after 7days

Tried Online transaction on 15th March 2024 to Book cinema ticket at PVR Cinemas for 16th March 2024 10:25 PM Show at PVR Thyagaraja.

Amount Debited from my HDFC Bank Account but Cinema Ticket not generated from PVR as confirmation.

Date 15-Mar-24
Narration [protected]PAYTMPVRCINEMAS
Cheque/Ref. No. [protected]Â
Value Date 15-Mar-24
Amount Withdraw 397.2

I recently booked a ticket online on the PVR website and paid the amount of 213.60 rupees and even after paying the money they were showing no booking. i would like to request a complaint and hope to receive my refund as soon as possible

We went to watch lapata ladies movie today in 10:15 pm show at PVR grand High Street Pune. There were a lot of banners for marketing about unlimited refill offer. When we went to ask about the offer the guy mentioned that 650 RS is the price for flavoured popcorn and 590 is the price for salted. He did not say anything else. So we bought 650 rs tub of cheese popcorn. When we went for the refill in interval they asked us for 60 rs so we asked why do we have to pay 60 rs then the guy said you only get salted popcorns for free refill for flavoured popcorn you have to pay 60 rs for every refill. This information was not given to us when we bought it so I called the manager and complained about it and the manager started behaving rude and accused me of lying and said that it's not possible that our staff has missed to share this information. He did not believe me and started behaving so rudely. The manager's name was Sushil hinge. Even after so many arguments they did not even gave us the salted refill which they were claiming is free. Also one more thing in the entire promotion banner and menu on the screen they have not mentioned anywhere that you will get only salted popcorn free refills. The guy spoiled our mood to watch the rest of the movie.

My contact number : [protected]
I am from chennai and i have booked tickets for the movie Manjummel Boys in VR mall at 10:00Am show at March 10. my money got deducted and i received an SMS But i booked for the wrong dates. I went to the app to cancel and rebook for another day. my booking is not reflected in the app. I am not able to cancel. So kindly help me for the same. I've attached my ticket details
I am Naveen from Chennai and I have booked my tickets in pvr cinemas VR Mall But i cancelled my ticket and booked another tickets immediately but still i didn't receive my refund for the cancellation. I have also attached my ticket for reference. Please do the need full.

I Have booked 4 tickets on PVR Oberon Kochi at Rs.587 for a Movie for the date[protected], booked on[protected] through PVR mobile application, in the name of Akhil mobile # [protected]. The amount was debited from my account and the ticket was not confirmed. Tried reaching Customer Care several times but no responses. Please refund my amount as early as possible.

Attaching GPAY Screenshot
UPI Ref#[protected]

I am Naveen from Chennai and I have booked my tickets in pvr cinemas Pxl Vr Mall But i cancelled my ticket and booked another tickets immediately but still i didn't receive my refund for the cancellation. I have also attached my ticket for reference. Please do the need full. At the time of cancellation it showed Cancellation pending now the booking history is empty

Booked 4 tickets for movie shaitan with English subtitles in gaur city mall, greater noida west on 8.3.2024. However, in movie, no subtitles was thr....

I just booked ( at around 08:30 PM on 7.3.2024) 04 tickets for movie SHAITAN for date of show 09.03.2024.
The show is for PVR KORAMANGALA BENGALURU NEXUS MALL. Ticket booked for show timing at 10:10 PM on 09.03.2024 at PVR HSBC GOLD, NEXUS (formerly FORUM) Koramangala.
The ticket booked for seats C3, C4, C5, C6 and total amount paid Rs 3400/-.
The mobile number provided is XXXXX44092 and it was said to me that I shall receive ticket on the mobile through SMS and it was said that ticket will be received shortly. So I left. But till now I have not received the ticket.
It is requested that the ticket for the show May please be sent on given mobile number XXXXX44092 or may be sent here please.
Thanks.

Date of Booking 05 March 2024
Movie: Manjummel Boys
Venue: INOX National, Virugambakkam
Movie Date: 07 March 2024
Movie Time 12.45 pm
Booking ID: TNA9HTE
Number of seats: 08...

Dear team,

i booked my voucher with axis bank edge rewarsds.
The pvr wesite did not show the option to settle the rest of the amt of inr 156 after using the voucher .
My voucher showed used and i did not rec any ticket also.

I tried calling them but of no use.