Claimed

PVR Cinemas Complaints & Reviews

1.6
Last updated Jun 10, 2024
Complaints 2441
Resolved
789
Unresolved
1652
Quick Links
Statistics
Share
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

PVR Cinemas reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suman Kumar Chatterjee
from Kolkata, West Bengal
Sep 29, 2023
Sep 30, 2023
This thread was updated on Sep 30, 2023
Report
Copy

Refund my money asap

Address:PVR Diamond Plaza, Jessore Road, Kolkata

I booked 1 ticket for jawan(Hindi-2d) on september 27th 2023 for 11.00a.m show. i completed the order through google pay it was successful but I didn't get any confirmation from pvr cinemas. I contacted google pay help they told transaction was successful, so they told me contact pvr cinemas. I went to pvr Diamond Plaza, Jessore Road. they can't do anything for online transactions. I tried to contact pvr cinemas but there is no way I can...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bareilly

I went to watch Jawan movie and the movie ticket on book my show was showing only 260/- per ticket but when I went there the employee asked me for 390/- per ticket and when I asked her why is ticket more costly offline rather than online she neglected my concern and said to go buy tickets online only if I have any problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R.Priteesh Nandan Reddy
Sep 27, 2023
Report
Copy

Money transferred but ticket not booked

I was booking movie tickets for The Creator movie on 27th September, 2023. I went to the payment method and I paid the money. After paying the app page got stuck and my money got deducted. But my movie ticket is not booked. I lost 473.52 Rupees....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gayathri@1
from Ernakulam, Kerala
Sep 23, 2023
Report
Copy

Serving outdated cheese popcorn

Address:Pvr cinemas, oberon mall ernakulam. Kerala

We brought a cheese popcorn from PVR cinemas, oberon mall, ernakulam and it taste like outdated cheese they have used. After eating this our throat started to feel itchy and one o[censored]s got stomach ache. It is so pathetic that we paid a lot of money. Kindly take action against this....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Milan B
Sep 19, 2023
Report
Copy

Bad transaction, money has not been refunded

Address:nexus mall, bengluru

Today I booked 1 Oppenheimer ticket online from the website using debit card, after the money got deducted it said it was a bad transaction and no money had been refunded.

please refund my money of ₹309.76

Phone Number; [protected]
Email: [protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nigarsidd
Sep 17, 2023
Report
Copy

Misbehaved and not letting food to take inside

PVR, Bhilai, Chhattisgarh has not letting us chips and colddrink inside movie theatre and misbehaved with us.
We were at the movie theatre at the 9 night show along with our two kids
Despite that they asked us to sit outside the theatre and eat.
The duty manager said that the court has given orders that PVR can make their own rules and this has been adhered from 3rd Jan23 and when asked to give these in written he completely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameek Kundu
from Bengaluru, Karnataka
Sep 13, 2023
Report
Copy

Too many ads in pvr mani square, Kolkata

Recently we went for a night show 7:50 pm movie Jawan, in pvr mani square mall. And I was surprised to see that they showed 25-30 minutes ads before the movie and 25-30 minutes ad during interval, which is simply a joke and taking customers for granted. For a 2.5 hours movie we had to sit 3.5 hours that too at late night, not only does it ruin the movie experience and wastes time, but also it ads to the fact that users get super hungry and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mary selvi
Sep 10, 2023
Report
Copy

People recording the movie in the pvr

Address:Bharatiya mall Bangalore

Bharatiya mall hennur main road the show was suppose to start at 6.10pm but this 6.15pm the staffs were cleaning and then advertisements after 6.40pm the show started... very pathetic...people were reco recording the movie in their mobile phones.women harrasment also happens in this mall....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aksharaa
Sep 10, 2023
Report
Copy

Ticket not showing, money is paid

I booked two tickets for Jawan and paid ₹1122 via bank! The transaction is complete but in the PVR app No booking is showing even the seats I bought are showing available!! With how horrible and scamming this really is, I hope the app gets shut! I saw so many complaints! What a horrible experience! Please help me get a refund...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
JagratiK
from Udaipur, Rajasthan
Sep 10, 2023
Report
Copy

Ladies Washroom are dirty and out of service

Address:PVR, celebration mall, Udaipur, Rajasthan

This is regarding washroom status at PVR, Udaipur, Rajasthan. I am here for movie JAWAN on date 10 September 2023 at 7.05 pm. Ladies Washroom was so dirty, there was water all over floor. Some washroom was out of service and som over occupied. People were crowding the place all over, available washroom was very less. And Available ones were also not clean. I was not able to use the washroom in the break because of that....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had been charged wrongly against below transaction which was not done by me.
Merchant Name: PVR VATIKA INDIA GURGAON
Merchant ID No. [protected]
Transaction ID : [protected]
Transaction amount: INR 1498.50
Transaction date: 31, July, 2023

Please note that I did not use my AMEX card at any of PVR cinemas. Even I didn't get the OTP on my mobile for this wrong transaction. Firstly, I informed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Azaan Ansari
Sep 9, 2023
Report
Copy

Tickets Not Booked Amount Deducted from bank

I booked 2 tickets for Jawan. just 15 min ago. my payment was done but the ticket was not confirmed. Please give me my refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujoy Gon
Sep 9, 2023
Report
Copy

Extremely dull reddish print and blur in the dark

Watching the nun in Singapore mall lucknow, the print is extremely shady in dark, complete hazyness of red. Blacks not clear. 4-5 people complained but the manager was like sir ye interior ki reflection se ho rha hai koi aur complaint nahi kar raha and arguing inside the movie hall and causing a nuisance for. Other customers
Date 9th aug 2023, 5.15 show...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mandira paul
Sep 9, 2023
Report
Copy

Paid for 30 mins free add instead of the show

Address:Orion Mall

PVR hope we are paying for the movie instead of the 30 mins add before the show. The show time was 4.05 Pm and it’s 4.35 Pm the show hasn’t started.
Wasted my 30 mins. Time is precious for me everyone. How do you justify this?...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abhij1
from Hyderabad, Telangana
Sep 9, 2023
Report
Copy

Ticket not redirected to my bookings in pvr app or not revised it in mail

I have booked Ticket, done payment. But Ticket is not confirmed. I didn't recieve ticket in mail or whatsapp . the ticket is not shown in my bookings. I need confirmation or please give me refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vipin kocheta
Sep 8, 2023
Report
Copy

Staff

Address:Jeevandhara niwas

Arman shaikh staff very rude and arogant behavior...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreyanshi srivastava
Sep 8, 2023
Report
Copy

Ticket bookings

I booked my ticket of 4 people for the movie JAWAN of the date 8th September 2023 for the show of 7:20p.m . I paid the money online and the money got deducted from my account but i haven't received any messages or mails regarding the tickets. I want my tickets confirmed or if not, then please refund my money ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohini Trehan
Aug 31, 2023
Report
Copy

Trailer before movie screening

Please note that A rated movie trailors are being shown to viewers who are going for UA movies at PVR elante Mall Chandigarh.

A case in point was when we went as a family for viewing Wes Anderson movie Asteroid City and the trailer of A rated horror movie -the exorcist was carelessly shown with highly disturbing images while there were children in the theatre . This is highly irresponsible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj Pasta
Aug 28, 2023
Report
Copy

Handicap seats

Hi team
I had booked tickets for PVR. Cinema Phoenix (Parel.) on 26 August 2023. I had booked handicap seats, but when I reach the Audie six, they were no handicap seats. Even after complaining to the manager at the theatre the person laughed and inform me that these are the only seats which PVR provides for handicap. This is a complete miss information provided while booking tickets on the website, it was really inconvenient how the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
ushankar8282
Aug 27, 2023
Report
Copy

Cheating on the availability of seat

Address:Mysore

Dear sir,
Today I went with my family to book 3 tickets to movie Gadar 2 for 10.30pm show. I was there at the ticket counter at 6.30pm to purchase the ticket. Since the H row was empty when I saw it physical there at the counter, i asked for H9, H10, H11 seat. They dined me the ticket and asked me to take tickets at the front rows near the screen. Paying my hard-earned money why is that I should sit at places where the counter boy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy