Quikr Complaints & Reviews

I would like to place a complaint against the complete mishandling of my selling request by Quikr. I placed an ad for selling my Cane furniture vide Add ID[protected] on the 26th of December at 20;30hrs. I found 3 prospective buyers and at 22:00hrs i got a message from Quikr that the material has been sold at the price i had quoted. They organized for the material to be picked up from my residence the next morning at 12:00pm and on 28th December i received a follow up call from them stating buyer had rejected the material. On inquiring with the buyer as to the reason, she stated that the material was damaged in transit. We gave Quikr a cane sofa set in 3+2+2 in good condition. She did confirm that the wicker was broken and it looked clearly because of stacking one on top of the other during transporation.We had to cancel other prospective buyers who were willing to give us the asked rates. Now Quikr representatives are calling to deliver my damaged furniture and also telling me that the damage is not major.

I recently ordered a ps3 from quikr. Ad id is[protected] and payment id is [protected] .

I received the product yesterday evening delivered by delivery courier and outer box was damaged. i thought product will be bubble wrapped inside and there will no damage to product. but when i opened the box, product was not bubble wrapped and product was damaged near the power button. It's controller was also damaged a little.

I also have sold few items on quikr and they use to bubble wrapped every product. Why didn't they use bubble wrapper for this item.

Due to poor packaging by the quikr and poor handling by delivery person finally it got damaged in transit. I have attached the pics and I would like to return this product. I don't want this damaged product.

I have sold one product through quikr and supposed to be received rs 700 from quikr but received only rs 300 from quikr.

Sent enough mails to [protected]@quikr.com but not received revert on the same

It has been communicated to me that i will be charged convenience fee but at the time of submitting the aid they have not even notified me on the same

While complaining about the same on mail, they have confirmed that ignore the mail sent to you on convenience fee, we will pay you rs 700

Please help to resolve the same

Ad id[protected]

My add id[protected] my mobile no [protected] Alert Alert Alert
This is happening on Olx an quikr please guys be aware of being cheated there is a guy named Nagesh bhalge he is doing fraud on Olx an quikr an hope so on others sides also i have been already a victim as well I have one more person with me he has been target on Olx an I have been target on quikr guys plzzz share this mesg an help other people in any manner iam posting this person personal I'd so other people can be aware of it this person personly deal in electronics thing an cal an says my office is in andheri w there is no office the company name is smart shift packers an movers the address is of Mira rd an he claims that it is in andheri an plss guys if anybody cals u an says I have seen your post so plss deal in cash or else with quikr door step no wherelse he takes different names but no is same his one no is from 855 digit an other is from 8329 digit plzz do froward in others group as well

Hi Team,

I got a mail from quikr team(50% cash back, max Rs. 2500/ if i pay through paytm account).
and offer is valid from 9-dec-2016 to 20-Dec-2016.
Based on above offer, i have purchased a item worth of Rs. 7800/- from quikr and paid the amount through paytm account.
I waited till 20th-Dec-2016. but didn't get cash back.
From 21st-Dec-2016, i am regularly take follow with one of your employee( from which i got a mail).But everyday He/She say by EOD you will get the cash back.
Yesterday when i had a call with Him/her, then they told me that i have to contact with Paytm(But i didn't get any mail from paytm regarding cash back, so on what bases i raise query. Even also i raised a query and got a reply that i have to contact to quikr to the same)
Yesterday(26-Dec-2016), i called quikr customer care, they told me that they escalate the matter and i'll get applicable (rs 2500/-) cash back.
On regular follow up, i am not getting any response from quikr.
Its seem that by this way, quikr cheating with customer and doing their profit.

Please do some needful so that i can get my cash back amount as per quikr mail.

Hi team,

Query regarding product:
Uresh. [protected]@gmail.com
[protected]

I have purchased a product deewan cot with mattress from quikr. My wife received the product today at home. She is not aware that we need to check the thoroughly and not possible to her because we have 2 years kid. After i came back from my office looked for any damages. It is completely disappointed with product. It has so many damages and it is very cheap quality product. 10 days back i saw same product on road side which is around 2k only deewan. So it is completely cheated by seller and quikr. Dont encourage such sellers and look into my issue for replacement. Please find attached pics. Really appreciated if quikr resolve. Don't make me not to trust quikr. Please help me.

Very very very cheap quality product. Wasted my money!! But having trust on quikr thinking that i will get proper resolution..
Thanks,
Suresh kumar m
[protected]

I paid rs 4500 for ownershiptransfer of my car by using my debit card .
During making the payment they promised me to collect my document by coming to my homewith in 24hours .but after 12th days also they are not doing so.
They are not responding to my mail and not picking up the phone .

They are gang of fraud
Dev mallick
[protected]
[protected]@gmail.com

Quikr — un working sony xperia c4 mobile

2 reviews
Um umesh singh kushwaha on nov 25, 2016 mark as resolved

Dear sir
I book a sony xperia c4 by kwikr mobile previos 18/10/2016 order id[protected] when i recived mobile third party normal charger and w/o earphone, pack in normal box.
When i try mobile swith on then touch pad does not working, i just call customer care and also send kwikr e-mail... But no one response / feedback on my e-mail till time approx. 40 days.
When i call customer care they say send him snap shot and video as in mobile issue,
I send but no one feedback... I try again and again customer care then say we try in process... After approx.40 days no response and feedback... Its tottaly fraud kwikr.
Also i talk with higher officer they say next week pick up but 3 week gone, no one call to me /feedback by kwikr...
Why every time call by me, why not kwikr response...?

I want re-fund, i never shop on this fraud site... No one quick responce customer care..
Sir i also shoping on flipkart. Amzon, e-bay. Overcart, shopclause, snapdeal as i suitable and offer as my requirment - if any issue just solve by customer care 9 quick response)
But quikr is tottaly rubbish about customer care (Very slow process)

Regards,
Umesh


Complaint status
[nov 25, 2016] quikr customer support has been notified about the posted complaint.
Quikr customer care's response, nov 25, 2016
Hi umesh,

We deeply regret the inconvenience caused to you. We've shared your details with our support team and they will get back to you.

Thank you.

- team quikr
Updated by umesh singh kushwaha, nov 27, 2016
Till time no one update / feedback...
Need to process improvement as soon as possible... Very late responce by quikr.
What/why issue — unknow
As i inform to you above other site customer care about quick responce and action on any customer coplaints then why not kwikr site involve same.
What action by you & when will be my mobile pick up and re-fund my payment.

Regards,
Umesh
Updated by umesh singh kushwaha, nov 29, 2016
Wrost compony after till time no shedule pik up — full rubbish compony,
Why not pick up - what problem... After 40 days what process yaar
Its tottaly nonsence kwikr...

Dear sir... I think about fir against kwikr cheater /fraud...

Regards,
Umesh
Updated by umesh singh kushwaha, dec 01, 2016
Dear sir.
Nonsense kwikr is so bad, i have no more words for say that its is tottaly fraud and customer care nonsense no reply any email and no response after call... Every time call by me... Due to this i losse approx. Rs 500 mobile bill.
Can kwikr team it expense.
Updated by umesh singh kushwaha, dec 16, 2016
Till time no refund... So delay...?
Updated by umesh singh kushwaha, dec 26, 2016
Dear sir,
As i send above mail and explan. Its so shart while i many time call then communicate if i call kwikr, no one call/feed back by kwikr fraud site/customer care...
Till time no refund recived after 2.5 month, if call customer care they say its in process (Before 25 days)
Why so late by this fraud compony... Need to action fraud kwikr site and block kwikr permanently...

Kindly look in to this..
Mmy mobile no. [protected]

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Complaint comments 1 comment updated: dec 26, 2016 share0tweet0share0
Comments
Sh shayan dass on nov 28, 2016

I had submitted a add on your what'app no as per instructions however the add is not yet posted & there is no positive response herein i am very disappointed with your poor service.

Mob//[protected]
Shyan das
Reply
Complainant's reply, dec 16, 2016
What is this

I have got a offer from a email I'd named as smart shifts packers movers they took my product an telling me we cannot do payment less than 7 k an that person is telling me to deposit the 2600 behalf of 3400 of your payment this all person is fraud an his real name is nagesh bhalge is no is [protected] Nagesh bhalge
[protected]from this no he is block on Olx on also please see to it an block this person my add I'd is on Quikr is[protected]

Hiii...my name is shaikh shadab i had posted an ad to sell my samsung galaxy note 4 for 15500 and a buyer accepted my offer bt didnt did the payment ...so the next day i got a call from quickr they told we'll take your product and keep it for 2 days and if the buyer doesnt do the payment then we'll pay for your product on the 3rd day ...and they told our expert will come and see the codition and then the deal will be done ...so after that that expert came whose name was robert mass he checked my phone and gave me an offer of 14500 so i accpeted it and he picked my phone .
My phone was picked 10 days ago and didnt any email for confirmation, bt i got a call from quikr he took my bank details bt didnt got my payment yet, it has been more than 10 days

My email id :shaikh.[protected]@gmail.com
Mobile no:[protected]
Ad ID:[protected]

Quickr ads fake fraud company

Ello mr. Narendrakumar thank u for booking

Ur booking no [protected]

Bill no s1722 date of delivery 23.12.2016

Samsung galaxy j2

Mobiles features below mentioned

Display

5.00-inch
Processor

1.5ghz
Front camera

5-megapixel
Resolution

720x1280 pixels
Ram

1.5gb
Os

Android 6.0
Storage

8gb
Rear camera

8-megapixel
Battery capacity

2600mah

5 years warranty one year mobile insurance

Any doubts my sales manager ap and ts satyanrayana cont [protected]

Md sir mail id: [protected]@gmail.com

Note: ur pay my sales manager today before 5pm
Store timings 10.30 am to 6 pm all days

Bought a product through paytm from quikr.. on 14th december ...i havent received my item. I paid5000 for the product through paytm. Where is my product.. Quikr... Paytm.. I want my money back.. I transferred the amount to [protected].. I want my money back.. Quikr have a lot of fake or fraud sites like this.. Why are they allowing these fraud ads in their site.. Its causing lot of people to enter in trouble.. Paytm should increase their buyer protection.. Or otherwise the buyer will loose their money and he will not get his product.

I paid quickr rto service on 14th december on 2016 for ownership transfer of my car.
During making payment the executive promised me to come to my home and collect the document.
But even 10 days after paying full amout of 4500 nobuddy comes and when ever i try to call them they are not picking up the phone or responding to email .
They are fraud .

Complain was already submitted but not solved. Needs escalation

Previous ticket no:[protected]

My whirlpool washing machine has been picked up on 11th august with thorough check by the delivery boys and acknowledgement receipt provided and it has been more than 8 days i did not received the amount in my account.

And when i complained at [protected]@quikr.com they said the product will be returned to me although it has been 4 months now from the date of delivery. Now i dont know the condition of the product and i cannot take back a product that has been delivered.

They are just cheating and doing fraudulance with customers. Once the product has been picked up the amount should be credited at the next moment.

The entire online users should be aware and not deliver the product to quickr untill payment has been made.

I have all the evidence, receipt and snaps taken of the delivery boys taking my product. Surprised we provide them the products for trust and timely payment should be made instead they are just cheating.

I have paid amount through State Bank of Travancore, North Parur Branch as rquested by Quikr for one Samsung split unit in July 12, 2016 and another date.Documents are with me and all messages from you also with me. if required i will send every thing. There after no response from anybody. I already filed cmplaint and I got reply mail, that you will resolve the issue soon. Since 4 months passed matter not solved, I did not received my split ac, or i did not get back my money. Do something immediately . Hari

I placed an order through quicker door step for a dining table ad id:[protected].
Booking amount 1000 payed to quicker. But after that quicker people neither picked up the item from seller place nor delivered to me. I escalated this issue with quicker door step on daily basis but no use. Those useless people are telling it will get picked up today tomorrow and the story still continues. Finally the seller moved out of town without selling the product and i wasted my 1000 rupees and two weeks time following up with quicker fools. Finally i asked for refund today then quicker buggers are telling they will deduct rs 200 from me and also i dont have any option to cancel it from my end. Quicker is a waste, fraud, cheating company i have ever seen.. Quicker sucks...

Please ban quicker if possible

Dear sir,
I umesh singh purchase a sony xperia c3 excellent condition by kwikr on date 01.12.2016, after recived mobile, when i open box mobile back cover channge and fitment was not proper, ear phone was missing (Ok, i accepted)

But my main issue is about charger - 3rd party charger (Touch pro) very slow charge after 10 hrs continue charging then only 50% charge my mobile battery if i use other charger normal 2.15 hrs full charge.
When i complaint customer care on dt 08.12.20016 also sent a email with tottal images about charger issue they say seller check and ok, we can not do anything... So pround on seller instead of buyer incase when i inform my issue for charge time.
I try many time then agree and say we forward on certify team regarding my issue... Why not update...
No one update till 16.12.2016 due to this i next call customer care and they say seller denied...?,
Charger is working... What work your charger sir.. About 10hrs only 50% charge mobile battery...
It is fraud, slow process and no controll on seller - kwikr fraud... Need seller controll and policy improve as soo delay and seller excause... Its to bad...
I never accept this bad charger in any condition and cotinue write till my problem solve.

Its 2nd time write email...previous email no feedback/ kwikr no one call me till date.

Regards,
Umesh

Ad id[protected] I had ordered 14 dec 2016 .but the item was not delivered at the time and also delayed for 3 days thats why I canceled the order at the date of 19 dec but the order is still not canceled. It has been more then 24 hours delayed for cancellation. I am totally fed up with quikr I had called to quikr almost 20 time but they could not give me any solution. Evrytime they are saying ''escalate your request'' but didn't give me any solution.
Worst service

I had recently purchased a mobile from one of the listed Quikr individual with a profile name 'farazcric' on 16th December 2016, I asked for Samsung s7 edge phone for which he charged me 21500/- instead he sent me a used iphone looks like a 3rd hand. I tried reaching him 100's of time but mobile is switched off ([protected]) his Whatsapp number seems to be offline (+[protected]. He cheated me. I want to seek you help here to have this resolved.
I have complete chat history on WA and payment screenshots. I can email that you if anyone would look into.

I sold my htc mobile directly to quikr in bangalore. the mobile was picked up from me on 17th december and the exceutive gave me a doorstep receipt having an fake AD id and no invoice was provided me for the sale. he told me that i will be get pickup confirmation of mobile in my email. till date i have not received any pickup confirmation saying my mobile is picked up by quikr or the payment. my ad is still showing live in the quickr site. i have contacted quikr many times even they dont have a proper answer on where the mobile is right row. i asked them to provide a written confirmation saying the mobile has been picked up by quikr but they are not agreeing to that. i sold my mobile on loss expecting i will be get many quickly but have not. i am not happy with the kind of service quikr is providing and highly recommend not do sell anything through quikr. i would also inform my friends circle so that people dont fall into this trap.