Quikr Complaints & Reviews

Date of incident : 26th December 2016
Quikr doorstep number :[protected]
My contact number : [protected]

i sold wooden cot in quikr when i got transferred to Hyderabad from bang lore its been 16 days but they did not pay the amount . every time i call customer care they says your payment has been initiated but i never received money . when i call them for update they says its been initiated and you will get asap but i never received they did not provide any proper update looks like they are cheating with me and they dont want pay amount to my account . i need your help to get my money for item which i sold in quikr .

Ad Id :[protected]
Issues :
- Item got picked up, but my Doorstep page says "Pickup pending".
- Called quikr 4 times. Everytime promised that I will get payment in 48 hours, but no payment yet.
- Got tracking id[protected] for delhivery.com, but tracking ID is wrong.
- Date of delivery was 5th Jan, but today is 12th Jan.
- No complaint ID given everytime I call quikr. So i don't know whether quikr is doing anything about it.

I have paid rs 4500 on 14 Dec for my car's ownership transfer . during payment they promised me to collect all the documents by coming to my home with in 24 hours . but after 7 working days even they did not picked their phone. .
I call to their customer care and asked for refund. They promised me to refund with in 7 days. .
But after long 28 days I haven't seen any progress ..
Quickr is a scam

Yesterday, i've purchased a product through online by a seller. Due to some concerns with the product not met my requirements, i've requested for cancellation. During the cancellation, as specified by quikr team there wouldn't be any cancellation charges as the product not been picked up. They told the amount will be refunded.

Now, the new story starts they started charging on my payment & didn't refund my full payment.

They charged me a cancellation fee of 200/- without any proper reason.

They're saying new rule that when buyer makes full payment a cancellation fee of 200/- will be charged.

My ad id is[protected]..
Ticket No:[protected]...
I have cancelled order due to quikr delivery problem...
I paid rs : 3000 on 27th, dec, 2016...
But quikr did not refund my money till now...
I have complained so many times...
but i did not get solution...
They only say sorry for inconvenience...
Very bad service...
Just refund my money...
I think they do not know value of money...
This kind of fraud service does not expect from Quikr...
I do not recommend any one to use quikr service...

Actually i buy the mobile in quicker and the quicker has cancel the order because of buyers has allrady buy the mobile and order are cancel but my money is not refunded so please shortout the problem
the order is cancel then they payment is return fast in other apps like flipcart and paytm but i will complane many time but do not have any solution to this case so please do it fast and give me my money back

Hi, the Ad number of my product is[protected]. The refrigerator was scheduled to get delivered on 1st but its been 10 days and i have not received the item. the customer care is acting very casually and showing attitude on phone. Also, they have not updated the next delivery date. please note that they have already shifted the delivery date 4 times. Also, i have made an advance payment of Rs 2800. Kindly let me know how to take this forward

HELLO SIR,

I HAVE SEND TO UR BOOKING TWO MOBILES YESTERDAY

UR REACHED THE MY EXECUTIVE 25.12.2016

THANK U

HELLO MR.NARENDRAKUMAR THANK U FOR BOOKING

UR BOOKING NO [protected]

BILL NO S1722 DATE OF DELIVERY 23.12.2016

SAMSUNG GALAXY J2

MOBILES FEATURES BELOW MENTIONED

Display

5.00-inch
Processor

1.5GHz
Front Camera

5-megapixel
Resolution

720x1280 pixels
RAM

1.5GB
OS

Android 6.0
Storage

8GB
Rear Camera

8-megapixel
Battery Capacity

2600mAh

5 YEARS WARRANTY ONE YEAR MOBILE INSURANCE

ANY DOUBTS MY SALES MANAGER AP AND TS SATYANRAYANA CONT [protected]

MD SIR MAIL ID: [protected]@gmail.com

NOTE: UR PAY MY SALES MANAGER TODAY BEFORE 5PM
STORE TIMINGS 10.30 AM TO 6 PM ALL DAYS

AD id:[protected],
i am the buyer, i made payment of rs19029 on 17/12/2016 and purchased sony xperia xa ultra dual.
but i didnot accept the device because it had dents and scrathes on the mobile and so i gave the device back to the quikr delvery guy there only,
its been 24 days still i havent recieved my refund,
i have contacted quikr through phone and i have emailed them many many times but i am getting the same reply that they return is in progress.

i request you people to file a complaint agaist quikr, if you cannot let me know, i will personaly go and file the complaint on quikr.

I mail onsite first time when i faced problem into my mobile LG nexus 5.
from: Keshav Bansal
to: Onsite Help
date: Thu, Nov 3, 2016 at 11:46 PM
i faced problem into this phone its switched off or start blinking how day only google logo or also i'm not here voice of person who call me.
LG customer care mention that phone have pcb problem or they can't resolve because mobile is not Indian.
onsite return my product then Quikr arrange reverse pickup after seen job sheet or after so many long conversion they mail me that we will refund your money of your mobile.

But today i call them to ask status about my refund they said no refund your mobile work properly.
But LG care refused or its not Indian phone then why should i use this damage mobile even no one give warranty of this phone.

please check all attachment as job sheet of LG care or invoice with warranty

Please check my Premium AD ID no.[protected]
On Mon, Dec 12, 2016 at 9:49 AM, brham yadav wrote:
My AD ID is[protected] I post AD of my mahendra centuro bike after that a call came from premium department of quikr after that I paid an amount of 749 rs but not any response came from your side not even any executive came from your side to check my bike and not any purchase query came.
After that i massage to give my money to my wallet. After that a mail came to me in that this detail shown.
Pay per click details. price per click 0.87 Rupees, total no. no. clicks expected 749, total no. of clicks received 752 amount 654.24 rupees balance 4 rupees, but i don't make any click.
firstly for my money I need to request to you peoples I told you to give me my money either I raise a complaint to court.
Please give me my money in my paytm, its too late,
--
Braham Prakash
[protected]

It's been a month now wherein no action taken so far. Received a call from quikr agent immediately once I posted an add for sale to make me sign up for Quikr premium. He lied to me stating that the ad will remain active for 30 days and then the amount will be refunded after completion of 30 days in case the product is not sold. I verified thrice over the phone before signing up. Even the Quikr email complaint team did not follow up regarding this which is quite disappointing. Didn't expect these false service from one of the leading brands

I have post my ad on 01 jan 17 with AD ID:[protected]. I also paid RS 367 for premium ad. Still my ad is not reflecting..By repeated complaint in Bangalore office to Mr Srinivasan. He told he is escalating my complaint...But no progress ... Very poor service .. Please refund my amount..Also I m telling at least 100 people not to post on quicker. Very very very very very very very poor service also cheater.

Hi
My name is nitin sharma and my quikr a/c registered mobile no is -[protected], and my email id is kumar.[protected]@gmail.com . I have placed 2 orders in quikr refurbished mobile order id are -330966, and 331571. i have cancelled both order. first order- 330966 i have cancelled on 31st December but my refund still not initiated, i am speaking with quikr customer care for last 4 days and every time they said today will initiate and confirmation mail will received today by our financial team but still not received any refund initiate confirmation mail i asked your cc department they said they have already launched a complaint. quikr has already claimed amount it is shown my card unbilled statement. As per your policy refund will initiate and transfer with 7 days, 4 days already completed but refund still not processed . My second order id is 331571, i have cancelled on 4th january . i have already received both order cancellation msg and email, but same issue in second order . second order refund mail still not received.I am requesting you to please initiate my both order refund as soon as possible .
contact no-[protected]

Hi,
Javeriya,

I have lunch a complaint against miss. Javeriya and mr. Ali...

Click on this :

https://yourstory.com/2011/03/pranay-chulet-founder-and-ceo-quikr-local-commerce...⇄

Pls stop removing my ads...
Pls stop removing my ads...
Pls stop removing my ads...
Pls stop removing my ads...
Pls stop removing my ads...
Pls stop removing my ads...
Pls stop removing my ads...
Return my money...
Or else im going to indian consumer complaints forum.

Shakeel dastagir
[protected]
Attachments area

Date of incident - jan 3rd, 2017
Ad id[protected]
No option available for cancellation and refund even after the scheduled delivery date is exceeded. Moreover, there is no response from the customer care as on when they can possibly reschedule the delivery. They are charging huge amount for on-time smooth delivery. But charges are just going into there pockets with no proper services.

Dear sir,
I had applied for the owner ship change for my scooty no tn02y 8838 and i was take service from m/s quiker on dated 07.11.2016 and quiker service representative inform that its will take a 18 days time take (Door step documents collection and door step delivery after ownership change).
Accordingly quiker representative documents was collected on dated 09.11.2016.
1. I had take service from quiker i was pay rs 50 on dated 07.11.2016.
2. After that quiker representative call me and informed that its will take rs 1300 and send me link please pay rs 1300 accordingly i was pay on dated 07.11.2016 (Reference no. Nov1092a)
3. Also confirmed its will take 18 days.
4. I was submitted all documents on dated 09.11.2016 but still no progress.
5. As per quiker commitment dead line 28.11.2016, quiker fail to service provide.
6. After payments m/s quiker harassing the innocent people due to this quiker pay rs 20000. Due to this i had not concrete the official work and my family.

Santosh kumar
Mobile no. [protected]

My ad id is[protected].. Of dreesing table... Did not recieve any product... But got mail that i recieve product.. Even i complained 5 to 6 times... They told me your product delivered... We will talk our logisitc department... It will take 24 working hrs... But i did not get any solution... Even they did not refund my money also... Very bad service... I would not use quikr service in future... Do not expect this kind of service from quikr...

Quikr — Un working sony xperia c4 mobile

2 Reviews
Um Umesh singh kushwaha on Nov 25, 2016 Mark as Resolved

Dear sir
I book a sony xperia c4 by kwikr mobile previos 18/10/2016 order id[protected] when i recived mobile third party normal charger and w/o earphone, pack in normal box.
When i try mobile swith on then touch pad does not working, i just call customer care and also send kwikr e-mail... But no one response / feedback on my e-mail till time approx. 40 days.
When i call customer care they say send him snap shot and video as in mobile issue,
I send but no one feedback... I try again and again customer care then say we try in process... After approx.40 days no response and feedback... Its tottaly fraud kwikr.
Also i talk with higher officer they say next week pick up but 3 week gone, no one call to me /feedback by kwikr...
Why every time call by me, why not kwikr response...?

I want re-fund, i never shop on this fraud site... No one quick responce customer care..
Sir i also shoping on flipkart. Amzon, e-bay. Overcart, shopclause, snapdeal as i suitable and offer as my requirment - if any issue just solve by customer care 9 quick response)
But quikr is tottaly rubbish about customer care (Very slow process)

Regards,
Umesh

Complaint Status
[Nov 25, 2016] Quikr customer support has been notified about the posted complaint.
Quikr Customer Care's response, Nov 25, 2016
Hi Umesh,

We deeply regret the inconvenience caused to you. We've shared your details with our support team and they will get back to you.

Thank you.

- Team Quikr
Updated by Umesh singh kushwaha, Nov 27, 2016
Till time no one update / Feedback ...
Need to process improvement as soon as possible...very late Responce by quikr.
what/why issue ----unknow
As i inform to you above other site customer care about quick Responce and action on any customer coplaints then why not kwikr site involve same.
what action by you & when will be my mobile pick up and Re-fund my payment .

Regards,
Umesh
Updated by Umesh singh kushwaha, Nov 29, 2016
wrost compony after till time no shedule pik up----Full rubbish compony,
why not pick up - What problem ... After 40 days what process yaar
its tottaly nonsence kwikr...

Dear sir ...I think about FIR against kwikr cheater /Fraud...

Regards,
Umesh
Updated by Umesh singh kushwaha, Dec 01, 2016
dear sir.
Nonsense kwikr is so bad, i have no more words for say that its is tottaly fraud and customer care nonsense no reply any email and no response after call ...every time call by me ...due to this i losse approx. Rs 500 mobile bill.
can kwikr team it expense.
Updated by Umesh singh kushwaha, Dec 16, 2016
till time no refund ...so delay...?
Updated by Umesh singh kushwaha, Dec 26, 2016
Dear sir,
As i send above mail and explan. its so shart while i many time call then communicate if i call kwikr, no one call/Feed back by kwikr fraud site/customer care ...
Till time no Refund recived after 2.5 month, if call customer care they say its in process ( Before 25 Days )
Why so late by this fraud compony...Need to action fraud kwikr site and block kwikr permanently...

kindly look in to this..
MMy mobile no. [protected]

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Complaint comments 1 Comment Updated: Dec 26, 2016 Share0Tweet0Share0
Comments
Sh Shayan Dass on Nov 28, 2016

I had submitted a add on your what'app no as per instructions however the add is not yet posted & there is no positive response herein i am very disappointed with your poor service.

Mob//[protected]
Shyan Das
Reply
Complainant's reply, Dec 16, 2016
what is this


Complaint Status
[Dec 26, 2016] Quikr customer support has been notified about the posted complaint.
Updated by Umesh singh kushwaha, Jan 01, 2017
Dear sir,
Kindly look in to this - Kwikr is fraud / Cheater Above 2 month and not Refund my payment till after return defective product .

No one feedback by them if i call kwikr they say its in process ( How many days ...above 2 month )

Update Complaint

kindly see above mail and do need full - i loose my patience ...kwikr fraud compony never feedback me if i call they say its in process- Many time ask my bank account no. but already sent email with attached passbook my bank account on dt 09.12.2016 also conform by them, they say refund initial and i recived in 3-5 days but till time no recived.

To quikr sir/madam 27.12.16
​i ve paid rupees 9999/- on 18.12.16 sunday thro sbi net banking towards purchase asus zenphone 2 4gb ram, 64gb storage it was received on 23.12.16 - due to my office work busy 23rd data only enabled thro net wifi and left cell inhome only left to my to my office, as our plant was under shut down.- against this one screen gaurd and pouch i ve purchased incurred an amount of 469/-on 24 thdec16 on wards i was plant busy in works - this cell sim 1 slot was not going and signal is not coming fewi quick found at sim 1 carrier.-as discussed with ur customer care banglore invoice no[protected].12.16-my order no order id[protected] sub order id - 325727.- i ve trusted excelent certification, waranty of quikr.com
O therefore it is requested to you replace a good working phone. Photos attached in attachments next mail, as guided by you, new phone is preferable to me. Difference of amount payable by me.99photos attached...
Thanking sir/madam
Kolusu gunanidhi dy. General manager ntpc ltd govt of india. Qno-d/17 ntpc pts jyothinagar peddapalli district telangana 505215.[protected]-[protected][protected] —
To quikr-28.12.16-as discussed with you i am sending imei code of asus zenphone2. 2photos gunanidhi.[protected]-gunanidhi kolusu —
To quikr - as desired by you vedio enclosed also front camera working with spots and high brightness, this i did not mentioned yesterday.. 2 days back local showroom personnel informed.. Top right corner cross display broken or why i made screen guard immediately.. Resolve issue as quick as possible.. I trust quikr.. Certification.. —