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Quikr Customer Care
Quikr India Pvt. Ltd.
Customer satisfaction rating: 83%
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4349
COMPLAINTS

Quikr Customer Care

Quikr India Pvt. Ltd.

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Address
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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505
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300

Phone:
Phone:
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300
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237
+91 22 6729 0000  [Head Office]
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207
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Additional info
Mumbai (HQ)
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel: +91 22 6729 0000

Bangalore
Gunta No. 106, Sub No. 5, 6, 7, 8 & 9, Rachenahalli, (No. 167, Dr. S. R. K. Nagar Post), Krishnarajapuram Hobli, Bangalore - 560045
Tel: +91 80 4665 2200

Delhi
60, 1st Floor, Okhla Phase - 3, Okhla Estate (Opposite SBI), New Delhi - 110020
Tel: +91 11 4101 9065

Hyderabad
402, 4th Floor, Dega Towers, Somajiguda, Rajbhavan Road, Hyderabad - 500082
Tel: +91 40 4200 4233

Pune
Shop # 504, 5th Floor, City Tower, Dhole Patil Road, Pune - 411001
Tel: +91 20 6622 5660

Chennai
65/2 Ground Floor, Murugesa Naicker Complex, Greams Road - Thousand Lights, Chennai - 600006
Tel: +91 44 4940 1000

Ahmedabad
407, Sukan Business Center, Swastik Crossroads, CG Road, Above ICICI Bank, Ahmedabad - 380009
Tel: +91 79 3025 1750

View More Information...

Customer satisfaction rating
83%
Complaints
4349
Pending
300
Resolved
3520
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 09:00 am - 09:00 pm
Tue 09:00 am - 09:00 pm
Wed 09:00 am - 09:00 pm
Thu 09:00 am - 09:00 pm
Fri 09:00 am - 09:00 pm
Sat 09:00 am - 09:00 pm
Sun Closed

Quikr Complaints & Reviews

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 kannan15
Sirs, when I tried to place free ad on Quikr, I was contacted by one Mr Venkatesh (Mobile No[protected] of Quikr for premium Ad for Rs.3, 100/-. Though I was hesitant, that person assured me that Ad will be prominently place by 29 Jun Monday onwards. Based on his assurances, I transferred a sum of Rs.3, 100/- from my SBI VISA credit card under transaction ID jun1163 on 27 Jun 15. Despite assurances, my premium ad was not published. Mr Venkatesh ignored my calls. what is more is that he didnt respond to my whatsup messages too. My repeated complaints, failed to bring any response. I spoke to their Bangalore and Chennai office etc. They all keep mum. It is evident that they have assumed no one can do anything. The documents I have speak for their ILL TREATMENT AND IRRESPONSE ATTITUDE. After 15 Jul, Quikr approached me for ad which I refused due to their irresponsible attitude. I requested them to REFUND my money from my email almost daily yet they have not refunded my amount. The premiumad department asked for proof which was too submitted yet NO RESPONSE till dt to refund my amount. QUIKR not responding to REFUND MY MONEY. Will your please help me getting my refund of 3, 100/-. I request to please help me GETTING MY AMOUNT REFUNDED as well guide me to file a case in consumer court for the mental torture and stress.


Non refund of money
Non refund of money
Non refund of money
Non refund of money
Non refund of money
Complaint comments  Add a commentComplaint category Real Estate

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     Koushik1984
    I placed an order with QuikrX for a mobile about 15 days ago, still its not delivered. The CS team is pathetic and doesn't respond to any quires. in case u r lucky to catch one of them they have excuse all the time. My order Id[protected]. The latest excuse is stock issue that i'm hearing from past 5 days and the delivery date is extended every day to the next day I even tried to contact the C.E.O Mr, Pranay C in twitter but seems he too is of same nature and does not respond to customer
    Complaint comments  Add a commentComplaint category Mobile Handsets

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       Subhashish Mondal
      Hello, I am Subhashish Mondal. A few days back I bought a graphics card from a seller named Manish Sharma. But when I got that product & test it, I found that it was damaged. I have paid him through one of my friend due to unavailability of my free time. After I got that faulty product when I called to him, his mobile was switch off for many days & then he put my no. in reject list. As far as I know he live in Kolkata near A.J.C. Bose Road & his contact no. is [protected]. I never complaint against him but when I found that someone already have posted a complaint here so I just wanna joint them to somehow caught the culprit. Hope the consumer complaint forum will caught the culprit & make him punish for which he'll never cheat with anyone.
      Complaint comments  Add a commentComplaint category Computer Hardware

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         Mahendra Nani
        sir bsnl job advantagement giveing in quiker.am takeing the contact I will pay money 3 lakhs.but now that person switch of the phone pls help me sir.that person spoil my life.pls help me that person number [protected], [protected] any one pls help me.
        Complaint comments  Add a commentComplaint category Telecommunications

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           chssks
          hi, i am from delhi. I had contact Mr. Sashi Prakash Singh([protected]) for Premium ads. I have paid Rs.2000 for 15 Premium ads. Here two days over but i don't got any services from quikr. Please i have request please stop this scam and refund my money. Please reply me .This is my Email id: "[protected]@gmail.com" and this is my Phone no -"[protected]". And all proof I have uploaded Contract Receipt & Visiting Card. below check it and please respond this and resolved my problem.


          I paid rs. 2000 but don
          I paid rs. 2000 but don
          Complaint comments  Add a commentComplaint category Internet Services

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             Rajan Sala
            Sir
            i have bought a mobile from Quikr X
            Samsung Galaxy ACE
            it was damaged so i called ur ppl they asked me to return the mobile back that thew will refund the money back
            but till now i did not get my money

            i sent u ppl my courier details also they conformed me that they got back the mobile
            past 4 months am following sir

            kindly respond me asp
            Regards
            SOLOMON
            Complaint comments  Add a commentComplaint category Mobile Handsets

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               Ykamra137
              Ad Title : 3 BHK Flat to sell in Ulhasnagar 5 Ad Id :[protected] Premium Ad Type : Highlighted & Top Ad For this add I have made a payment 4 times by mistake instead of once. And been trying to contact a lot of people for the refund for past 3 months but nobody is been helping. Attached is bank statement


              Ad id 212232217 REFUND
              I too have complaint. You may seek remedy through 1) Consumer forum, which will be locally available. Along with damages and cost. A Simple and less expensive method. Quickr is thoroughly bad in my experience too. I have to claim Rs.25000.-
              Complaint comments  Add a commentComplaint category Real Estate

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                Quikr — Money looted - cancellation of order for ad id (220093541)

                 kanaka0907
                Sir/Mam,

                I have done a purchase and paid the money online for a mobile phone through quikr on 17.06.2015 but...
                Complaint comments  Comments  (3)Complaint category Online Shopping

                 shivmurthy123
                Product : Brand new black leather iPad 2 case with screen guard and stylus - Bangalore Ad ID:[protected] I made an Offer for Rs 400. and It I received the mail for accepting the same. After that I was asked pay. I payed Rs 400 same time. This was on May 28th, 2015. After 15-20 days I got a call from Mumbai. But not product was delivered till now. I am attaching Pictures of emails and Payment details. My Name : Shiva Murthy Mail of Payment [protected] Thank you for banking with Citibank. Your debit card 5081XXXXXXXX9364 has been used to make a purchase of Rs 400 on 28-MAY-15 at Transerv_PvtLtd_Esscom SB. Reference No:[protected]IN0002 Bank Statement: [protected]- 28/05/2015 PURCHASE SUBJECT: OFFUS 28MAY2034 Card no.: 5081XXX0XXXX9364 28MAY Transerv PvtLtd Esscom SBIPG Ref:[protected] Ref No :- 28MAY2034 400.00
                Complaint comments  Add a commentComplaint category Computers & Accessories

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                   sukhboo
                  Few days back i used your website for pg accomodation search in delhi.i trusted ur website and shared my contact no [protected] on quikr.But now i am getting calls for BODY massage and what not rubbish. I am getting mental torture from calls.Pls remove my no. immediately from your site, so that no one can see that .Also explain if i have shared my no. for pg accomodation, then how can i get calls for body massage.
                  Complaint comments  Add a commentComplaint category Unsolicited Phone Calls

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                     Troubleduser
                    Date of Online Payment : 22nd June Quikr Ad: http://bangalore.quikr.com/Stainless-steel-utensils-rack-Available-in-Bellandure-Sarjapur-road-1800-Bangalore-W0QQAdIdZ[protected] Ad ID:[protected] No one in the call center has a clue. They promise the "concerned team" will call back, and that call never comes. What kind of service is this?
                    Complaint comments  Add a commentComplaint category Home & Garden

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                       Reuben Singh
                      Hi Sir, On 15th May 2015, a sales representative by the name Swapneal sold me a premium ad pack for 2202 rupees using fake commitment. I sell telemarketing leads o[censored]SA customers and he told me it is fine and he said we will help you post your ad. So I paid the money - rs. 2202 rupee upfront! Now after this, one guy called Prashant Gaikwad called me and when I told him what kind of ad I want to post, he said "No sir, such kind of ads postings are not allowed!!" I told him find then refund my money, he said ok I will try!! Since then I have emailed them so MANY times and called them about my grievance and unfortunately NO ONE is helping me. Today a lady called Ashifa Mehmuda from Quikr called and she finally gave me the answer that "We do not refund Premuim pack ads" !! How convinient of them!! First do fake commitment to customer and then rob them off their HARD Earned money and then Have a NO REFUND policy!! How cool..PLEASE FOR GOD'S SAKE I WANT MY HARD EARNED MONEY BACK. I have all the emails as proof and all call recordings as proof.
                      Complaint comments  Add a commentComplaint category Other

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                         Bsnb Sankaram
                        Using my failed transaction amount Rs 797/- to convert my deleted free ad to premium ad istead of deleting. I posted free ad. After that i modified and tried to convert to premium ad, but Rs 797/- transaction failed. Again i transfered Rs797/- this tansaction successfully completed. Immediately i deleted free ad, But quikr not removed my ad in their site immediately i talk to customercare Mumbai.(Hyderabad customer care never lifted my calls.).They told me by evening they remove my free ad and gave me Chennai number and asked to comtact them to get back my failed Rs 797/- and i sent mail to [protected]@gmail.com. After all this on 23 rd they converted my deleted ad to premium ad with my failed transaction moneyRs797/-. As a proof i attached 2 files.Customer id is old one to 23rd ad and latest to 17 th ad. Next both ads are same except 2 photos. Given this mail: Quikr Premium Services 11:00 AM (22 hours ago) to me Dear User, Thank you for writing in. As per the policy, Once the ad is posted it cannot be re-posted, refunded or transferred to some other ad. Do revert for more details. Regards, Team Quikr.


                        Using my failed transaction amount Rs 797/- to convert my deleted free ad to premium ad
                        Using my failed transaction amount Rs 797/- to convert my deleted free ad to premium ad
                        Complaint comments  Add a commentComplaint category Internet Services

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                           Rajiv0000000
                          I received mail from quikr that go for premium adds and get 6x respones.So i had chosen premium add for my laptop then also i had not received a single call for this product and showing 6 views only which was before premium add in quikr app.When i contacted them regarding this they told that we don't give guarantee for this.Quikr is making money by fooling peoples of india in name premium adds..Please do not buy premium adds they making fool.


                          Premium Adds
                          Complaint comments  Add a commentComplaint category Laptops / Notebooks

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                             Kirana As
                            Hi, I have paid for one of the product in quikr on 22nd. After that I got a call from them saying, I will get the product by 23rd. After that I have not received any call or status of the order and I had called the customer support 8 times. They are giving the generic reply saying "within one hour you will get the call" or " we will contact you soon". I am not getting the call or replies to the mail. I have asked them to refund the money back but theyare saying it will take 10 days to refund. I have got frustrated and please help me to solve this as soon as possible. TXN ID-[protected] AD ID[protected]
                            Updated by Kirana As Jun 26, 2015
                            Still not resolved and getting ridiculous answers from customer support. Worst experience ever.
                            Complaint comments  Add a commentComplaint category Mobile Handsets

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                              Quikr — cheated by Mr.Alex of Frys electronics of Delhi whose ad is posted on Quikr

                               anupamagv
                              Greetings from Hyderabad! I am Anupama working in ICRISAT. Recently my son searched for Xbox1 in Quikr and found dealer...
                              Complaint category Electronics & Appliances

                               soafy
                              We have taken from quikr 120 ads clicks and n number of ad reg ids for mobile service and repairs worth rs. 25000 and also for seo process rs. 25000. from feb to till now we received customers only 2. Seo not in top of the page.. only end of the page...very very worst. cheaters.. Fake totally.. we are totally disspointed... Please don appraoch quikr... We lose our money... No profit... Please not this msg as seriously. If we call also no reponse...
                              Complaint comments  Add a commentComplaint category Electronics & Appliances

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                                 minaxi mak
                                one number is continuously giving me massage that he is getting SMS from quicker on the name of mine about job and that fellow is messaging all rubbish things to me that he is siddesh from ramo ke rangilese and he is threttening me that he will go to police and all ..I would request u to plz block my number from quickeri his no is [protected]
                                Complaint comments  Add a commentComplaint category Job & Career

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                                   shahil7
                                  i had ordered the phone samsung grand on quikrx and they had put the price of 1590rs and after few days they changed the price to 7000 and they cancelled the order and they are telling me the price was incorrect...and they did not send me the phone...nor did they respond to my email they had confirmed my order and did not send me the phone for the price Order Confirmation #10020604 Thanks shahil b k, Your 'QuikrX' order has been placed. A Quikr representative will contact you shortly to confirm your Delivery Date.s
                                  Complaint comments  Add a commentComplaint category Mobile Handsets

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                                     parvezk7
                                    I refer to Ad ID[protected] where a BMW X1 is listed for Rs.6, 80, 000.00. I contacted the sellor and was informed to pay the ammount into the account specified. I transfered the ammount from my Bank of Maharashtra a/c. All details are available with me and I can mail you the corrispondence. I now realise that this is a CON job. I am - [protected]@kapengg.com - and can forward all mails recieved from the sellor. Pl. advice course of action and delete the add to avoid any other customer to suffer. Pl. mail me the details of the sellor. Pl. mail me an ID where I can forward all my mails so that U may know how this site is being misused. I am from Pune. Thankyou, Parvez Kapadia.
                                    Complaint comments  Add a commentComplaint category Cars, Parts & Vehicles

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