Quikr Complaints & Reviews

I had recently purchased a mobile from one of the listed Quikr individual with a profile name 'farazcric' on 16th December 2016, I asked for Samsung s7 edge phone for which he charged me 21500/- instead he sent me a used iphone looks like a 3rd hand. I tried reaching him 100's of time but mobile is switched off ([protected]) his Whatsapp number seems to be offline (+[protected]. He cheated me. I want to seek you help here to have this resolved.
I have complete chat history on WA and payment screenshots. I can email that you if anyone would look into.

I sold my htc mobile directly to quikr in bangalore. the mobile was picked up from me on 17th december and the exceutive gave me a doorstep receipt having an fake AD id and no invoice was provided me for the sale. he told me that i will be get pickup confirmation of mobile in my email. till date i have not received any pickup confirmation saying my mobile is picked up by quikr or the payment. my ad is still showing live in the quickr site. i have contacted quikr many times even they dont have a proper answer on where the mobile is right row. i asked them to provide a written confirmation saying the mobile has been picked up by quikr but they are not agreeing to that. i sold my mobile on loss expecting i will be get many quickly but have not. i am not happy with the kind of service quikr is providing and highly recommend not do sell anything through quikr. i would also inform my friends circle so that people dont fall into this trap.

We give money in white one lakh amount for deal on faith with your company but your old staff left new staff never response for deal in six months always same answer we are trying no one head mr raman and mr kashif reply mails and phone number we want money back as soon as possible
Even our stock not uploaded on site???
Ek onkar

Apr 27

To tushar. Jain, mohit, puneet, rajnidhawan56

Dear sir,

As per our discussion and your mail your give me package as per below conditions

Unlimited listed and banner till your committment of 18-22 cars sold, package amt net 100000/
Another payment done after 18-22 cars sold
You send us also contact details of client (Mobile number).

Thanks

From: tushar jain
Date: 26/04/2016 12:20 pm (Gmt+05:30)
To: [protected]@gmail.com
Cc: mohit nagar, puneet aggarwal
Subject: quikr cars exclusive business proposal for ekonkar exoticars

Dear ma'am,

Quikr.com quikr is india’s no.1 online classifieds platform, a place where people can connect with each other to buy or sell cars and car accessories launched in 2008 with the vision for buyers and sellers to “meet online, transact offline”, today we have over 4.2 million listings and have generated over 150 million replies. We have simplified the process to understand and work error free for the whole process of selling vehicles. Our software will act as a powerful tool for your team to follow up and close the sales aggressively.

Quikr cars is a free local classified platform to post online ads for new or used cars, bikes & commercial vehicles. Find the best value for your car or bike using our maximum selling price (Msp) feature. Compare brands, models, prices etc. & buy the most suitable second hand vehicle. We are proud to be india’s leading platform to sell, buy, rent or find something. Our goal is to help our community of buyers and sellers address their needs in the simplest and fastest way. We do this by listening to our community, fostering innovation and keeping the platform simple.
Following are the key facts about :
• 2.8 lakh+ visitors per day without any sem
• 8 million customer per month
• 4.1 million unique customer per month
• avg time spent on the site 11:30 min per visitor
• 76 million page views per month
• 50 lakh+ used car searched per month
• 1, 50, 000 active list cars listed for sale-highest amongst auto portals
Key features of dealer program are :
1. Inventory management platform: this is a platform to list your cars to get premium buyers and for generating more used car buyers from true value and managing all the inventory on a single platform for faster conversions.
2. Quikr quick calls - platform for providing the real time patch with the customer looking for test drive and booking.
3. Call verified leads - providing the leads from the customers who are intended to buy cars and ready for exchange.
4. Flashbanners-with customized routing of whole delhi ncr customer with monitored virtual nos.

Total commitment is for 18-22 cars
Total offered price 87336+12664 (Taxes)*
* part payment received for inventory management platform
The pack will continue till the time the conversion is met.

—
Email signature icons-09
Tusshar jain
Sales manager - quikr cars
Quikr india pvt ltd.
M: [protected]
W: www.quikr.com e: tushar. [protected]@quikr.com


Email signature icons-04email signature icons-05email signature icons-06email signature icons-07email signature icons-08

—
Ekonkar exoticars
25/38 a block middle circle
Cannaught place
New delhi 110001
[protected], [protected],
[protected]

Tushar jain

Apr 28

To me, rajnidhawan56, puneet, mohit

Yes..

Hi,

I am sagar, i had ordered on 13-dec-2016, every day i had to call customer care and they keep telling they will escalate issue. Its been 7 days, neither cancelling my order and asking me to pay the charges. I dont know how much false promises the executive makes, this is worst experience i had. I even dont know how much this feedback will value. You can check the records how many times i had to call customer care.

Ad id:
[protected]

Quikr has bought Computer table from us and has not transferred the money to our account and it's been more than 3weeks.
Constantly following up with Santosh the representative at Quikr Bangalore on his number [protected] and his email santosh.[protected]@quikr.co.in and he keeps saying that RTGS payment has been made and we haven't received the payment.

I do not understand if they have made NEFT/RTGS payment why would this take long for Rs700?

This is sheer negligence from Quikr who is buying furniture and not making payment.

Regards
Hitender Yadav

I sold my phone to mi4 to quikr. they told me that they would send me my money into my account, but after week letter when I did not get my money into my account then i contact to with their customer care and they told that they would return my phone, and its more than one month passed still I have neither got my phone or money, I already contacted with customer care more than 100 times and they still telling me I have to wait 2 days then I will get my phone, and if i am putting pressure on them then they are telling me, i will receive a call from their concern department within 24 hours, sometimes i got call from their concern department but after knowing all issue they were telling me again have to wait 2 days then i will get my phone. and i am doing all this process for more than one month. now i am totally frustrated and don't know what to do and even don't know to raise a complaint in consumer forum. please somebody help me.
thank you
my registered mobile number with quikr is [protected]
my phone is xiaomi mi4
my name is deepak choudhary

I bought a product through paytm.. And its 3-4 daysi havent received my item. I paid for the product through paytm. Where is my product.. Quikr... Paytm.. I want my money back.. I transferred the amount to [protected].. I want my money back.. Quikr have a lot of fake or fraud sites like this.. Why are they allowing these fraud ads in their site.. Its causing lot of people to enter in trouble.. Paytm should increase their buyer protection.. Or otherwise the buyer will loose their money and he will not get his product.

I bought yu yureka (Moondust grey, 16 gb) from quikrx unboxed mobile. The phone i received was defected then i request to return they arranged my return it took almost 20 days for them to arrange and its not end i had to went to courier office as the boy not came. After i returned it took 10 days to know the status every time they just said they will call you but they never informed me. After that then they asked me for bank details for refund then 1st time the executive given me wrong email id after 3-4 days when i called to know the status executive answered me like they did not received then i again sent them bank details. Then after a week i called them to know the status then one of executive given me wrong transaction id then i was waiting for money to be deposited. Again when i not received my refund i called then the executive told me that its still in process and they don't have any record of transaction id then he told me that i need to wait within end of week he will solve the issue and give me a call (They only say they will call you but they never called not even a single mail from their side) then they asked me to mail a complaint because the senior executive also don't have answer. Its more than 3 weeks now i have not yet received my refund. And still their consult department don't have the answer why it is being delayed. Since morning i called them 2 times and their department is not available to answer. I had very bad experience at quikr. I will never suggest anyone to buy anything from here as they don't know how to give service and solve if problem arise. I have called them more than 15-20 times. And still they are answering like it's not their fault.

This is to inform you about a fraud people who are selling iphone motherboard and claiming that he has all the parts for all the phone. Because he do purchase from students. I request you to not deal with this kind of person. I called a person kabir Abul Hussain (Could be fake) on [protected] and asked me to chat on whatsapp on [protected] for the deal. He initially told me to give 5000rs in advance and pay rest of the money after he deliver the product from 'A' wing roo No.203 Gram:Lavale, Tal:Mulshi, Pune-412115 Maharashtra, India. He will make you fool by sharing his id and convince you that he is a genuine person. I did the mistake and transfered 1500 rs in his account (Sbi a/c: [protected] Kabir abul hussain).He is fake dont buy anything from him.

Paid 5099 for quikr doorstep for lenevo vibe k5 .I got a sms that seller rrfused to sell the product so ur amont will be refund in 4 days.
On[protected]. I called thei customer care on 15 for my money but they told ur money will be refund on next day.every day i got same answer. I will lodge an fir also in consumer court.
Really nasty and cheater company.Never trust.
My ad id was[protected]
Registered no-[protected]

I bought a BlackBerry phone which they advertised as refurbished(which was not) on Fri, Dec 2, 2016. I called quickr customer service they told me to send an email after I shoot an email regarding the issues the very day i received the product. The phone was not working well, so i asked them for a replacement or other alternative. On 6th December, I received an email from quickr asking me to send some required information and details in order to process my request which i did. As I am not getting any information on this, on 8th December, I send an email requesting quickr to check my case. After, I received an email on 10th December saying that Replacement process of my handset has been initiated already. Once they get the issue confirmation report from Quality Team they will get back to me as soon as possible.
On 14th December, One of quickr team came down my place to check the product. The guy who came to me had wrong information for my leads i, e his senior has sent him wrong IMEI no for my phone. I saw in his whatsapp. So, we started the checking my IMEI on the handset. I have the correct IMEI which is on the Bill. Later we checked the model on the handset settings and it turns out to be a different model which is not on the BILL or the ad. I am not familiar with blackberry handset models, and i never thought about this. The guy refused to pick up product saying, i will get call from quickr for the same.
I talked to customers service after this, they promise me that i will get call for this but so far i haven't.
This is how Quickr and their certified seller, NEPTUNE TRADING COMPANY fool people. And i am sure i may not be the only person.

My Sub- order no is : 314850
Invoice no :[protected]

I opted for Quikr premium services for RTO transfer and NOC of a car purchased through Quikr . They charged me Rs.4650/- for the services. but when contacted Quikr agent for the same he never received my phone. so after 8-10 days, I asked them to refund my amount as they were unable to provide me any service.
Its almost 20 days now but the are deliberately delaying the procedure for refund.

Dear sir,
I umesh singh purchase a sony xperia c3 excellent condition by kwikr on date 01.12.2016, after recived mobile, when i open box mobile back cover channge and fitment was not proper, ear phone was missing (Ok, i accepted) but my main issue is about charger - 3rd party charger (Touch pro) very slow charge after 10 hrs continue charging then only 50% charge my mobile battery if i use other charger normal 2.15 hrs full charge.
When i complaint customer care on dt 08.12.20016 also sent a email with tottal images about charger issue they say seller check and ok, we can not do anything... So pround on seller instead of buyer incase when i inform my issue for charge time.
I try many time then agree and say we forward on certify team regarding my issue... Why not update...
No one update till 16.12.2016 due to this i next call customer care and they say seller denied...?,
Charger is working... What work your charger sir.. About 10hrs only 50% charge mobile battery...
It is fraud, slow process and no controll on seller - kwikr fraud... Need seller controll and policy improve as soo delay and seller excause... Its to bad...
I never accept this bad charger in any condition and cotinue write till my problem solve.

Regards,
Umesh

I am attached the photo of fake quikr... Some fake people are create duplicate domain name as a quikrr... These is effect on the companys profile... The lady name as a shruti [protected]... Few days ago they are send me to the messages like you are selected in the maruti or suzuki and... I thinking it is the very big scam group send fake messages and mails... And it s very dangerous to company reputation... The various students are very trust on the quikr site... But these scam groups branches spred very long...

On 5 december 2016 i made a payment to quikr for buying a sony psp 3001.

They said it will be picked up on 7 th dec but then changed schedule to 9 dec

Then arrival date to my home was 15 december and then no response no messages no calls i was waiting for my delivery on 15 dec but no one came

I dont know when will i recieve my order or my money is going to waste

Don't ever believe quikr they are cheater

* u quikr

I had used quikr doorstep offer to make a purchase on 12th december for an additional monitor for my usage. On checking the payment section, they had an ongoing offer of 50% cashback (Max upto inr 2500) if payment is made through paytm mobile wallet. As a result, i spent some time to recharge my paytm wallet and then use it for the purchase. As my purchase amount was[protected] including additional charges by quikr), i was hoping for the cashback amount of inr 2500.

However, post the successful delivery of the product and using it, i discovered that only an amount of inr 5 had been given as a cashback. I thought that this is a mistake and informed paytm. Today, i again received a cashback amount of inr 61.99 (Making the total amount to 1%). I then contacted quikr for help on call and they informed me to contact paytm again as it is their offer.

Apart from the time wastage and no proper response from either quikr /paytm, i have decided to write the complaint here.

Hi,

I got from renuka and asked me to switch to premium and she sent me the link for payment of rs 300.. She called me thrice before making payment and after making payment i have not recieved nothing (User id or password) for premium add, i am chasing her but she is not responding with proper answers.

It is really bad serving customer like this. If the system is bad then she should not sell this like this.

Dear sir, mam

This is in connection to my quikr ad id:[protected] & ad id:[protected]

Vaibhav tripathi offered me premium service for car sale ad, which will be made premium and with listed on top 3 rank for 1 month. and if car not sold money will be refunded in paytm wallet. (800 per car for 2 ads).

Later i got mail stating that ad is withdrawn. which never discussed during offer vaibhav made to me.

Later when i spoke to his senior mintoo singh. his team member vaibhav not made such commitment and can not refund full money.

This is fraud by quikr.
I need serious action on quikr and their team.

Bhavik shah
[protected]

=
Withdrawal initiated
For hyundai xcent diesel t-permit base with abs 2016
Hello bhavikhi,

Your withdrawal request for an amount of -523.26 is successfully initiated and
Amount will be credited into your paytm wallet in 2 working days.

Remember, your ad will no longer remain premium.
Ad title
Hyundai xcent diesel t-permit base with abs 2016
Ad id
#[protected]
Pay per click details

Price
Per click total no. of
Clicks expected amount
You paid
₹0.87 800 ₹800
Total number of clicks received 1323
Amount used₹1151.01
Withdrawal amount ₹-523.26
Know more on pay per click
Terms & conditions stop my ad
My quikr

I have opted for rto service of quickr, i enquired about same and immidiately i started getting calls from quickr and promised me that on payment immidiately document will picked up from my place and submit to rto and with in 15 days i will get hypothication removal.
I paid for service on 14th november and following up with quickr team but till now no docuement pickup has been done. There is no progress from quickr at all. Only every time enquired about my task these people ask me address from the documents needs to be collected and then again there is no response. Nobody calls and no inform about the status. If we call help line number every time phone gets trasnfer to some other place and get disconnected. No body reply no followup nothing.
Now its more than one month and now my noc also will get expired.

Thanks,
Amar

I ordered a product on 8th December 2016 in quikr paying online and they promised delivery of the product within two days maximum.but on the third day they sent a message that they find it difficult in tracking my address and not able to deliver my product. the thing is I put order in quikr since my friends ordered products already from quikr to the same address I stated and they got it delivered also. then why is it not delivered to me alone.
my ad id :[protected]
my friends ad id :28311590, 28194673

kindly check all this ID's and see to the address they are stated to.