Quikr Complaints & Reviews

I paid Rs 23029/- to get iphone 6s plus as shown in the ad and due to seller invalid number provided in ad the order got cancelled. and they assured to refund and they asked 5-7days time and now its 12th day from the cancellation date n i didnt get any refund from company and they are not even responding to calls oe giving proper information more over one of the customer care person told like the refund has dont to my car and the fact is no money where credited to my account. and more over they mention reason of cancellation like invalid buyer contact number but the fact is seller provided invalid number.

Dear sir
I book a sony xperia c4 by kwikr mobile previos 18/10/2016 order id[protected] when i recived mobile third party normal charger and w/o earphone, pack in normal box.
When i try mobile swith on then touch pad does not working, i just call customer care and also send kwikr e-mail... But no one response / feedback on my e-mail till time approx. 40 days.
When i call customer care they say send him snap shot and video as in mobile issue,
I send but no one feedback... I try again and again customer care then say we try in process... After approx.40 days no response and feedback... Its tottaly fraud kwikr.
Also i talk with higher officer they say next week pick up but 3 week gone, no one call to me /feedback by kwikr...
Why every time call by me, why not kwikr response...?

I want re-fund, i never shop on this fraud site... No one quick responce customer care..
Sir i also shoping on flipkart. Amzon, e-bay. Overcart, shopclause, snapdeal as i suitable and offer as my requirment - if any issue just solve by customer care 9 quick response)
But quikr is tottaly rubbish about customer care (Very slow process)

Regards,
Umesh

I'm Syed zoheb my order id.10200274 I ordered Samsung galaxy note 5 and order has been placed since six days but not showing any details I called advisers but they checked also not showing any information they told it's wrong id wtf what about my money I want the product I'm very disappointed about quikr this is the service did I get [censored] my gmail is [protected]@gmail.com I complained many times in call they told it will recover the update through evening but I didn't get any response I paid 22, 000 around please action it I want my order please

Team,

No point advertising so much when you can't deliver on your promises! Seems like you are just teaching all your sales people & executives to do wrong selling & make fool of those customers.

I was sold the product with false promises (by your team members Vasanth, Renuka Prasad & Shilpa) telling that i'll receive the NOC within 14 days (max limit). All the docs were collected on 24th Oct, so being over 30 days & over 45 days from the date of purchase of service. But so far no clue on where exactly my docs / NOC is?

There is hardly any response on mails by Quikr / your document partner itzeasy.com. People are even not picking up phone. Whenever i call up, i hear a different story - let's take today's example - @ 10am i was told all RTO work is done, NOC is collected, has reached Delhi & will be delivered on Friday. On asking why it can't be delivered from Delhi to Gurgaon today - at 12:30pm i'm told that it's still not collected from Chandigarh RTO.

What's going on? Does SLA mean anything to you? Do you have any escalation points? If yes why can't customers have the access to them? Seems like you just taking customer's money & then playing with them? Please understand people have so much other stuff to do rather than just follow up with you & get mentally harassed!!

Can someone look into this? Call me immediately at [protected] & resolve this matter today?

Hi,

I have already paid amount of 7199 against add ID:[protected] through Quikr on Saturday 19th November 2016 and got call from Quikr care that the item will be surely delivered by Tuesday 22nd Nov 2016. I called Quikr customer care 2 times but not received any proper reply.

This is too bad that I have paid the amount but item is not delivered. I assure you that I am not gonna tell positive feedback about Quikr to any one else.

I guess I should have paid the amount offline.

I found Rahul Roy with ph no [protected] who promises to give bank job n ask to come to kolkata for interview n joining.He gave me his Office Address as 111Fern Road Chowdhury Para, kolkata 700056 near Belgharia Rly Station. I reached kolkata n met them they asked me to pay Rs300 for registration n Rs1850 for ID card, Dress n other official things. I paid them n they gave me one fellow's ph no n said that after reaching your place ring him his name is S Pandey with ph no [protected]but now when I came back to my place n ranged him no one is responding to me so I request u that plz help me to get my money back n take serious action against them as soon as possible coz they r just cheating people n making everyone fool

I ordered iPhone 6 duplicate make from Quickr. and then immediately cancelled. but the Quickr and PayTM is not refunding my balance amount of Rupees 6029 rupees to my PayTM wallet or IcIcI bank .
I'm very much worried

only got this number from Quickr
Reference Number: QUIKRI[protected]

My registered mobile number is-
[protected]
Order I'd[protected]
Order valve is - 6029 rs

To Quickr doorstep

Hoping for ur genuine support from your concern department

thank you

Dear sir,

Based on commitment given by one your executive, i had gone ahead and registered my car for sell with paid services of quikr but releasing that this all bogus.

Now executive is not going on line as well not a single response i had received from paid quikr services.

It is never advisable to go-ahead with a word quikr executive, they are fooling the customer.

Regards,
Niraj

I had posted an add for selling my iphone yesterday. Today i accepted an offer but buyer didnt respond yet. And someone called me few mins back saying that he is calling from quickr and said if the buyer doesnt respond then we will pick up the phone from u. The executive who will come to pick handset from u will give u acknowledgment paper as a proof and u can see his quickr id card. Within 2 days if we do not get a buyer than we will buy ur product. Which means quickr will buy my product. Is it really true? Or scam? I asked him whether this scheme is mentioned on website so he said yes. I asked him to call me in couple of hrs. But i couldn't see anything as he said on the website.

Quikr is just a fake company...i book a cell phone from quikr...but when their executive reached to the seller...the phone was in very bad condition...then the executive call me nd said ki sir this phone is bot in good condition you are wasting your money...i said okk then refund my money i dont want anything...now it has already been 3 weeks till now...i did not get my money back...itni gandi company maine apni lyf me ni dekhi...[censored]ed up cmpny...

Actually i wanted to buy one mobile.Then I seen that people selling Samsung galaxy S7 edge for Rs.18000 to 20000.Then first i bid on some mobiles.Then for 2-3 mobiles i got msg from "Quiker" that seller has accepted my Offer of Rs.15000.Then I messaged the Seller Who is "fancymobiles01" then i asked the seller about product send me some photos of product.Then he replied me "Message me for more info, whatsapp no: +[protected] ".Then i asked him that the product is original Or duplicate.Then He said that product is original.And has warranty of 1 year and can return policy of 90 days. And send some images of Phone.After he said he is ready for Rs.15000.Then he said to "debit Rs.7000" In Given account and give remaining money at the time of delivery.Then I debited money in that account.Then i send him debited message.Then Asked him to give me Tracking id and were to track.Then on the next day he send me the Tracking id and link of courier company.When i checked that website it was fake site.That site Was "www.directhighlogs.com".As soon as you see the website anyone can say that its fake site.Then also i track my order on that sit on "tracking Number:8D901FA466". It was showing showing such a pathetic graphics.Then I asked seller about where is this company never heard about company.Then he said that its and USA based company.It's shows 2-3 day delivery.Then he messaged me that "Courier company has found extra gadgets in your packages, extra 4 units of samsung galaxy s7 edge, the gadgets indicated in bill is more than the units with courier and we cannot deliver the 4 units of s7 edge to you while you are still owing us balance sir, so we urge you to make balance sir, so we urge you to make the balance asap today so that you can receive your order tomorrow morning." Then asked him to provide me give me courier company contact no. He didn't. Then i asked him refund.Then give excuses and said "if you want order then pay otherwise product will be returned and your order and forget you ever traded with us".
I will attach screen shots of whatsapp chat.And you can see the quikerChat also.
So Please me Quiker and look into matter.Help me to get back My money.
Seller Name: Fancymobiles01.
This seller is still selling phones.
And that account where i transfred money is also has involved in another scam which is listed on "Cyber Crime Forum".
I have attached his Bank account details screen shot of A/C name:Jatin Rajesh Zanjotwalmiki.
So Please look into this.

I have ordered cupboard from quiker ad no[protected], i have not mentioned any where to take out the cupboard from lift neither the delivery confirmed with me that whether they can take the cupboard from lift.

They assumed that they can use lift & to reduce their effort, they used lift which cost me a fine of 1000.

I am not going to pay this amount at all. I need a refund of this amount. If i could use lift why would i go with quiker door step delievry service. This is highly disappointing that you are trying to reduce your cost by buying from quiker & then end up paying more because of their mistake.

I have requested for RTO Services from Quikr website and after paying the amount (900rs for HP cancellation) in advance there is no update. I tried reaching Quikr many times but no one is able to provide any answer. I feel that I am cheated.

One one the Quikr executive (Vasantha Kumar - "vasantha.[protected]@quikr.co.in") was in touch with me until I pay the amount.

Please help!
Paul

I purchased a LG Nexus 5, 32GB Mobile from Quikr as they were selling a refurbished handset in good condition.
Considering that Quikr themselves were selling it with description that it is refurbished but QC checked and in good condition, I opted for the same.
I got the delivery on 19th October 2016 (Wednesday). As I was busy during the week, I opened the mobile on 22nd October (Saturday) evening.
Everything looked and worked fine until I inserted the SIM. It would not work!!
On further checking, it was discovered that IMEI number was '0'. That means, mobile would work fine. WiFi will work but SIM card could not be recognized. Thus, I cannot make any calls or receive and calls, text messages or use DATA.
Also, Quikr had enclosed an Onsite Warranty card for any complains/problems & valid for 6 months. We thought of sending a mail to Onsite Go as mentioned in the catalogue.
However, we did not receive any reply on Monday 24th October. So, I called their helpline number on 25th Tuesday. Their representative asked to provide additional details, which we provided via email. Next day, I was supposed to learn from Onsite go that the “product was not registered with them by Quikr” and that I had to speak to Quikr directly.
Quikr had 7 day replacement/return policy.
So on 6th day, Wednesday, I spoke to Quikr on[protected]select 1 for English & then 2 for Mobile)
As per the recording, a solution expert would help you with the problem. I was asked for additional details which I provided via email. They would get back to me soon. Nothing happened for next couple of days. No reply via email nor anyone from Quikr called. Whenever I called them, they would say that their QC team would revert and we will inform you. Nothing happened pre Diwali. They only promised that someone will revert back post Diwali on 2nd November. I waited for their reply till 6th and called them again on 7th November to get the reply that they are just waiting for an approval from their QC team and the mobile would be replaced with another one. Same reply continued for 2 more days.
On 10th November, I was informed that QC team has denied of any problem with the mobile and that it was working fine while it was dispatched and nothing can be done about it.
I tried explaining them that since very first day o[censored]sage, the mobile works fine in all respect except that the SIM is not recognized and that we cannot make any calls or receive any calls. The instrument is useless for us as the basic purpose of having a mobile is defeated.
We also took the mobile to LG authorized service center to see if they can fix the EMIE number which would enable us to use the mobile. Unfortunately, it didn’t work. This means, the problem existed right from the time we got the delivery of the refurbished handset.
I am not getting any reply from Quikr in any form – email or telephone.
Also, their invoice clearly mentions 6 months’ warranty by Onsite Go and also mentions 7 day return policy. Although we have registered our complain with Quikr within 7 days, they are denying refund or replacement. Everything from Quikr is verbal and so it seems to be a scam in itself.

I have spoken to 4 different so called “solution experts” on the following number
[protected]select 1 for English & then 2 for Mobile) Avilash, Sandeep, Priya & Pushpa.
They can track all the details through my order number: 302664
Invoice number is :[protected]. Delivered on 19th October 2016 at my residence in Mumbai.
Regards,
Parag Shroff
[protected]

I sold my 2 multi purpose using add id[protected] cabinets on 23.10.2016 via door step services of quikr the payment was released by the buyer on 27.10.2016 as it was showing payment initiated and till date i have not received the amount and they have been asking for time & uti number or significant proof have been sent so far. Its actually harassment now following for your own money, i have spoken to few guys in there team but its still not resolved & yes as per there tat the process is to be completed with in 3-5 working days & its almost 23 days now & nothing has been done so far despite asking for time.

Ad id:[protected]

I pay full amount but I didn't get my product instead of fake promises.
When delivery boy was come for delivery he asking me for money which I already pay online...
They always say that they deliver my product today or tomorrow and inform delivery courier service about this changes now me (buyer) & self both are in trouble...
Please solve this problem very soon...

Dear Quikr team
i have been thankful to the valuable platform quikr has given me I have sold my car in the past and 2 gym equipments but unfortunately i have encountered my worst ever experience of life thru an ad i saw at quikr

I was in need of a phone for self and wife from a long time now i used to browse quikr refurbished phones and standard ads for a month now

on sunday 30th october i came across and ad in quicker posted by mrjadeja2412 and chatted with him regarding the same as i was interested

the user posted images of an iphone 6 16gb and calimed to be a dealer of such phones

he then contacted me via whats app and sent me the images

i checked with him if he had any more phones he said he has plenty as he was a dealer

i showed interest to purchase 2 phones
i transferred 23000 to his account on 1st NOvember

on 3rd november he couriered the phones and when the courier was about to reach he threatened me to stop the courier if i dont transfer complete money to him

i deposoted cash for the balance payment

i received the courier on 4th november to find that it was not an iphone but a CLONE of i phone worth 10000

it is very unfortunate that quikr has become a platform for cheats and frauds by large

i have lodged an FIR at the nearest police station with all the information i have

i would file a case against the user and QUIKR as i have read about many people who have caome across the same issue

i saved for a phone since a year and all my money has just gone to some fraud

i would never again use QUIKR and would not encourage any one in social media to do so by sharing my experience

will pursue the case against Quikr and the dealer and would be hopeful to get justice

as a classfield provider quikr must warn all users against fraud instead it keeps on messaging about the ads that keep coming and promotes frausters

shall share a copy of the notice and PIL soon

DInesh

Hi my name abdul rehman from pune my mobile number [protected] there are people cheating on some other name. they are using fake identy card and all your videosas proof they have given the add in quikr sale of cat and dog their number is number [protected] what's app [protected] this are the cheater number who are using your identity he is saying he is najeem khan they are spoiling your name http://mumbai.quikr.com/lovely-persian-cat-for-adoption-
they have cheated me for rs 760.as i have paid them through paytm.they are spoiling quikr name.if you want more details quikr team can contact me i will give them the proof

Hello members,
Actually i bought one iphone from quikr. When i was order it, it showed that it was from bangalore area, but after i ordered quikr team called me and said that it was from delhi and it will take sevendays. And i argued that it was from bangalore area then he enquired and said that okay sir it was got filed wrongly so we will order it as earyly as passible and then we talked to that guy whether return is possible or not. He said return will be applicable. Then we said okay. But after delivery is happened we found that it is actually android not ios. And when we call to quikr they said that they take returns only inside bangalore. But first they promised that they will take it. But now they are saying that they are not at at all responsible.

Dear sir,
I recently purchase computer mini pci to pci card ad id[protected] the delivery person never given me time to check the product and when i check and intalled in my computer its faulty quikr also given me so many offer of cash back to buy this prodcut and after no one helping me to return this prduct i want to replace this product i am really cheated by the seller & quikr service