Quikr Complaints & Reviews

I had purchase motorola moto g4 plus (32gb) for sale - chennai ad id[protected] from quikr i had the device delivered today and the fingerprint sensor of the phone is not after so much of problem and thoughts i ordered from quikr cause i never trusted quikr but the seller somehow convinced me to buy the phone and said it was in brand new condition and today i called quikr and they are telling me i have to do 100 more things to get a refund my fears about quikr came true now i would like the company to issue a refund and return the product back to the seller as soon as possible i have already sent a mail to [protected]@quikr.com with photos and a video of the phone problem please pick-up the phone as soon as possible never again i will buy from quikrr

The phone which the seller said is in pristine condition has been opened by some unauthorised person two of the screws from back are missing there is some kind of filler added to hold the screen this is what I have noticed as I saw deeper the handset is in horrible condition and quikr wants to wash their hands off

Just see the condition of the phone and see the description the seller has given the phones screen has been struck with some kind of gum the phone is full of scuffs is this the type of service quikr provides the seller is a fraud he lied to me about the condition I have been buying and selling in eBay for several years now and I have not had a single complaint I told the seller while buying that I was not sure using quikr seeing how many complaints you had in consumer complaints and now that seems to be true one of the worst companies that's the reason people prefer foreign companies to Indian

I have provided all the images and proofs needed i need a return and refund of my money

I have arond 19 items placed on sale, picked up by Quikr in June'16. None of the ad's are live and there is not a single offer on ad's.

I have been calling countless number of times where I am assured Quikr is trying to sell. Recently, I even received call that items will be returned.

Why take it when you cannot sell? There is not even a try!

I have taken a advertisement from quickr india pvt ltd for a period of two months with 20 leads. but they have terminated the service within 1 month. further their fraud sales man assured that they will send the lead without fail. but i have not receive any single lead. they simply cheated the amount & they have not posted my add in their website. so i request you to kindly take necessary action on those cheating network. so that the public will be safe from these kind of culprits.

Quikr Ad id:[protected]
Notice: I am planning to take matters to court as everyday i am seeing people complain about Quikr. Please let me know if anybody wants to submit their complaints to me along with mine as i am filing it under Unfair trade practice or the MRTPA (Monopolies and Restrictive Trade Practices Act)

Complaint:
This is a follow up to the complaint below
http://www.consumercomplaints.in/quikr-non-delivery-of-goods-after-accepting-mon...⇄

Quikr had promised me pick up of the item within 24 hours. Payment had been made on 1st October. Nobody came till 15th October and i got a message saying that Quikr will not service this order after 100 calls and thousands of assurances.
Reason given: My apartment is on 3rd floor.
How does it make a difference when there is an elevator available?
And why did quikr not inform me beforehand?

I have spent a lot of money on calling these incompetent people who cannot get a single job done. These people are liars, cheats and above all, lazy incompetent and good for nothing people.

Dear sir..I have taken a LIFE INSURANCE LEADS PACK For Rs.4000/- on 5th October. But still Date they are not arranged a single lead.when i tried to call their customer care number they are telling that they dont have leads right now...i Demanding them to cancel this package and give my money Return back...
So kindly help me to resolve this issue..
Thanking you sir
Yours sincearly
Md Rahman

Hi This is Nidhi & i have booked for an appointment for quickr diva home services on Saturday( 15th Oct) & till date havent got any confirmation from the Quickr till date.

i have ben again and again calling them but havent got any response on the services as whether someone will be coming or not.

The services were scedhuled to happen for tomorrow (18th OCT).

can you please help here? cant find a resolution and it shows the kind of business quickr has which actually cant work on custmer requests.

Thanks
Nidhi
[protected]

Hi..i kept my laptop in your site for sale.after a week or so quickr people called me and told me that my product dint sold yet so I should pay premium till I paid the person was at the back calling me but now it has been a month almost there is no response.i don't want to sell in your site hence I want refund I.e;rs.2500.I had a good opinion on this site but the employees here are useless no proper response no proper answer.untill I pay they ll be forcing to pay and after paying there ll be no response .the people should be fooled.while taking to the quicker team I asked them is the money refundable?he said absolutely yes! And now I want refund.we are just a middle class and if you people do such things and recruit sch employees no one will try to buy or sell in your site.I jus don't want to sell my product.jus refund me my money.
Hope u'll get back to me with this issue resolved.

I recvd the mobile yesterday evenging tht is on 15/oct/2016.
seller told that every thing is working great(you can see out chat box for proof),
but when turn on the mobile, you will see lines on the display, and when you go to menu and wait for 2 to 3 sec you will see lines on the display,
and the seller agreed to send original sony charger but he sent local zte charger,

and even u can ask the delivery guy, he knows it, he aksed me to contact customer care, and when i called customer care they told to email.

and i tried many times to contact seller he is not picking my call at all,
and QUIKR IS ENTERTAIN THOSE PEOPLE SAYING " WE CANNT DO ANYTHING"
i request you sir plz dont entertain such fraud sellers and plz take immidiate action.
please refund my money and take his mobile from me.

i have attached the photos you can check it.

My product was purchased by buyer through doorstep. He make the payment to quickr and I accepted the offer. Product was picked up from me and buyer refused to accept the product on delivery which quickr tried to return me. I had checked with quickr before shipping the product on same issue that what if buyer refuse to accept my product. I was clearly told by quickr customer care lady that I should be assured about this that even if buyer refuse to accept quickr will take care of it and I will get my payment.

Now when same thing happened quickr is not ready to accept this. I have neither heard anything on this plus my product is not returned as well.

Hi,
I have ordered one Iphone 4s from quikr as a door step delivery. But its really not understandable how quikr has delivered me iphone 4 insted of 4s. Hats off quikr. Sir, there is so much difference between 4s and 4. Why i will buy Iphone 4. In the ad it was mentioned original charger, headphone. What I got Charger is roadside and no headphone. The very nice thing about quikr they called me and told me Sir, we will do all the testing of the device and we will send the pictures also, but really I am really impressed with the testers of quikr, they could not able to find out the correct model. Appreciate Quikr. That guy from Quikr name was Rahul and I asked him whether I can return if I will find the faulty product. He said yes sir you can have 2 days. WOW quikr great. When I got the product I mailed to quikr complaint and there were two gentleman Mr. Praveen Charles and Mr Abdullah, we are not responsible for the product. I have asked this question is this a courier site or classified site. Still they are thinking. Both gentleman has suggested me why I have accepted the delivery, Sir, you wont believe it has taken me 15 minutes to open this product, that much unnecessary taping was there. They mean to say don't trust us we are frauds, if you would have open in front of the delivery person you would have saved but you didnt so we have looted you. Bingo
Sir, I have just few words to say, this is how these sites will handle there customers. Why they always be a part of the fraud why don't they come out and take a stand.
I just want take this useless product from me and refund my money. Please Sir, consider my request. I trusted on quikr and they have done this. Seriously if they would told me before that after receiving the product they are not responsible, i would have never ever ordered. Hard earned money just wasted like that and quikr is saying we are not responsible. Hats off to you quikr. Your site will make India Proud for sure. Shame on you Quikr. Looting the same country people who are providing food to your and your families. WOW.

Sir these are the details of the seller.
Incident happened 13/Oct/2016. I got the wrong product
Details of seller: Mahesh (Jaipur)
No of seller: [protected]
Email: [protected]@gmail.com
[protected]@gmail.com

I have attached the pics of this phone with the iEMI number details its not iphone 4s. The charger pic. The main part of phone earpiece have hole seriously Sir. What is this. All corners broken pic.

Sir, Please do some thing not just for me atleast for our Country. Need to stop this kind of fraud.

Order Id-299413
This order deliver in 11/10/16
Mobile-Sony Xperia C (Black, 4Gb)
Exellent condition
When i Try to open The handset did not open..
After that i charged this mobile upto 4hours..
Again i try to open Still This mobile cant open..So plz i want to replacement This mobile..and i want Money return...rs - 3482/-
Plzz plzzz plzzz plzzz plzzzz

I have purchased intex aqua super (champagne, 16 gb) on may 20 2016 and its delivered on may 27 2016.

Order id[protected]
Order details
Sub order id - 262576
Intex aqua super (champagne, 16 gb)
Quantity : 1

For this mobile i didn't get any invoice and i have called quikr customer care so many times, but there is no response.

Also the product which they given is not good, already mobile battery is bulged and phone has some problem.

Complaint against Quikr India Pvt. Ltd. (Quikr) Quikr Ad id:[protected]: Quikr has accepted the payment on 1st October 2016 and are refusing to deliver the product. Customer care does not want to address this issue. There is no way of escalation. There is no call back from quikr. i have spent 300 rupees in phone bills to call them and i am left with no other option as they dont even call back. Would appreciate help and any suggestions to complain against Quikr.

Have been calling cutomer care on[protected]. I am tired of speaking to Executives and repeating the issue 100 times. I have actually been lied to by the executives saying that they werent working on a particular day whereas they actually were. Spoken to Parvat, senthil, monisha, bharat, nikhil and many others from scheduling and doorstep departments.

I request quick solution of this logistics problem or full refund of damages incurred.

The worst service i have ever received.

Hello Cheater,

I had put an ad and got a buyer to buy it-Ad ID:[protected].
A pick up was promised with details of the driver, but later i called the driver and understood that he is no more working for quikr. From that time i am following up with quikr on phone, emails and quikr website as well to resolve this pick up issue.
Till now It is over 24 hours now and a pick up is not arranged.
Now the buyer has cancelled the deal.
We waste so much of time and effort and lose the deal as well.

How much MORE HORRIBLE CAN THESE PAID SERVICES BE ?

Please stop doing this promises of services if you cant deal it.

Cheers,
Praseetha

Sir
[protected] am send money 1500 quikr account .there Ur customer care executive told this is 10 add offer .
am call [protected] daily... my comfortable language Malayalam executive said not response what can i do ???
before i trust quikr now . sep 24 am activate one premium household renovation service ad id[protected] this add no
response this time .
sir this is cheating or not i dont know ... am ur quikr family member . any problem am tel my quikr family i[censored] dont mind.
please help me am trust . please call back arrange only Malayalam.

ur faith fully
aby bachoo
email [protected]@gmail.com
mob - [protected]

I purchaed a refrigerator through quickr door step service but when i used this no cooling in refrigerator it is lyk as a empty box for me so i want to replace it or refund my money.when i called quikr customer care they dont help me about this and told that its not replace because you sign on receiving paper but quikr agent dont tell about that this is satisfaction paper.

Sir my account mobile number on quikr is [protected] and my email id is [protected]@gmail.Com, three days before i bought scanner on quikr website but it was already bought by another person but my amount also transfered to quikr i dont know what is happening till i am not receive my money and they are not calling to tell the reason, what is this, what is happening here, fault is yours and every mistake s are made by quikr, please tell the reason or otherwise please transfer my money to my account

I purchased an item from quikr vide their Ad ID[protected] after negotiating with the seller. The chat window was only open till the item was purchaed. Once I made the payment (Rs.1800/-) the quikr problems started. As I was staying nearer to the location of the seller I opted for picking up self. The quikr team provided me an address without the phone number of the seller and I went to the area to find that the address is completely bogus and not traceable. The door no quoted in the advertisement is more than 20 years old and no one could trace it. So I informed quikr and asked for refund of my money. The team responded that they will be deducting Rs.200 towards cancellation charges. The phone no which was later given by one of their support person was also not reachable. This is how quikr is making money. They themselves are posting fraudulent advertisements and when you cancel they steal money from you. I was shocked and replied to them it is not acceptable. I have telephoned to them on a daily basis. Everytime a different person will pickup (may be callcentre) and will assure me that the refund will be made within 24 hours. Every mail sent to doorstep and quikr suppor will be responded asking 24 hours time. Now even after 7 days the problem is not yet solved and my money is with them. Every time they will create a new ticket ID and will ask for 24 hours time and no one will respond. Everytime you talk to some person and they will assure you that they have taken up with concerned team and nothing will happen.
Ticket No:[protected]
Ticket No:[protected]
Ticket No. [protected]

I sold my sofa on 2nd oct (ad id[protected] for 4500.
Quikr paid me only 1000 on 5th oct.
I called the customer care 3-4 times. every time they tell me that they will resolve the issue in 24 hrs.
Still i have not received my full payment.
It is so frustrating, because when i was supposed to give sofa for delivery they called 5-6 times, now they are just not responding.
Cant believe a brand like quikr can cheat people like this.

Dear sir/madam,
I purchased a mobile phone from quikr x online app on 19 september 2016. Since the seller rocket kommerse did not had the product, quikr cancelled my order id 10174785 on 23 september 2016. Quikr customer care told me that the refund will be done in 7-8 days. But today is 8 oct 2016 and still i have not received my refund. Please help me in getting my refund.