Quikr Complaints & Reviews

Initially i ordered my phone and being the online payment mode they confirmed my order . Then after few days they cancelled my order and after interrogating they said it as technical glitch. Now how would i know if they were promoting the product and when asked provide the cancellation details in written they refused it.
Contact-[protected]

I have placed an Ad through Quikr for selling of a high back chair. Had received a text message from Quikr about an offer from buyer for 3500 rupees. I had accepted the offer. Quikr then asked me to fill in my bank details which I had promptly filled in. Quikr then picked up the item and informed me that the payment has been made by the buyer and it will be credited to my account in 3-5 business days.
After I did not receive the payment, I contacted Quikr and they stated that the payment of 1000 rupees has been made. I informed them that the amount agreed was 3500 and not 1000 and also that I have not received any payment whatsoever.
They asked me to submit my bank statement but I informed them that I cannot provide them my statement but asked them to provide me the transaction details along with the transaction number so that I can chase it up with my Bank.
After couple of communications they informed me that there was some issue at their end and they will be remitting the money. However I have not received the payment and they have stopped responding to my mails.

Ad:[protected].
Transaction Id: [protected].
I have purchased a mobile for Rs. 400 via debit card. But have not received any update on the same. Too many follow ups were made on calling the customer care number: [protected] but still then no proper response.

I had made a payment for an order that included an Iron Rack, chair and few other furnitures on 19th february at 12.02 am.I received a call from quikr team on 19th morning that they will deliver the product by 4 pm.I work in rotational offs hence I took an off and waited for the whole day.There was no call/message from quikr and when I called they told me that due to transport issues they were not able to deliver.After my severe attempts, I received a call from quikr delivery team from Gaurav, who mentioned that the product would e delivered to me by 20th february at 9 pm.I felt bad and took a half day on 20th February and asked them to deliver the product any time. In.In the morning by 1 pm I received a call from the quikr delivery boy and he said that the product would be delivered by 4 pm, I requested him to deliver the product on time as I had no leaves after that to which he said he was out for delivery.After waiting the whole day I called them again and got a very irresponsible answer from the delivery team that the product will be delivered the next day i'e 21 st February. This was sheer irresponsibility and when I asked him to deliver by 9 pm as promised earlier he said that was not possible and asked me to cancel the product and laughingly asked me to complain anywhere I wanted.
This is terrible.I have to get my salary deducted not to take care of irresponsible attitude from this highly publicized company.I asked them to send an apology in written or a text regarding delivery as sent any all the delivery companies ut they rudely refused.
I need compensation !

While browsing the web i found ZTE z9 Nubia mini @Rs100 on quikr sold by Excotron And i ordered the same using COD
But after some days i received the messsage that your order has been cancelled automatically.

When i called the customer care they are asking for Rs.11000 and told me that due to system problems they have posted such an offer.

This is not fair they are making us fool.

My order id-101683

Pls help

I had sell a sofa set through Quikr having ad id[protected]. The product was received to buyer on 08.02.16 but till now my payment not received. I called customer care several times but the issue still pending

I am so disappointed by Quickr. I had posted an ad for which I got no notification. Post which my product got sold & I was told that the money is on it's way on which there has been no update since last 2 days on it. The product was scheduled to be picked up yesterday between 4 -8 PM. I kept following up with customer care incessantly who were clueless & kept telling me that the on-ground team would call & pick it up. However, I didn't receive any call or any sort of communication from them. The call centre team gives a scripted response & there is no sync between the call-centre & the on-ground team.
This was the first time that I had listed the product however, looking at the service & the plight that I had to go through, I would never recommend this to anyone.
Highly unprofessional.

I had sold my tableon quikr online second foods selling site
My buyer never receive the table nor have I received the paynen
The table was picked up quickr staff
The ccpmpany is unable to answer where my table

I seen ur assistance

My advertisement is is[protected]

Asit Roy
4a dreams
Flat no 1803
Bhandup 400078

Please use the following link to process your order -
https://www.citruspay.com/invoice/9l2z7qrxa4/grxvphc

I receive this link for payment of 1800 for 3 months by sangeeta mam
I have done this payment 17/02/2016
Via net banking (Punjab national Bank)
But still my ad is not display as premium
My ID.[protected]

Also attached bank statement

“Double bed metal cot” - AD ID:[protected] Price Rs 5000 Paid through internet banking

After taking my money as of 9-Feb-2016 and failing to deliver the product, this after scheduling delivery slot for 3 times, and failing each time, I have been told 20 minutes back that my order has been cancelled. Refund of my money has no set timelines.
This is my 1st transaction on your site and I am not sure of the authenticity of all the transactions and how they possibly take money to make interests out of it.

Also they have the most unhelpful set of people sitting on the phone who do not know how to handle and provide a solution.

arindam burman
[protected]@yahoo.com
[protected]

In quikr.com, 'loans & insurance' category, chennai, Some suspicious persons from north india like Rajasthan, delhi and uttarkand is posting paid advertise as loan service providers and collecting money from chennai customers and cheating, i am doubting that quikr.com is also partner with that person to make cheating. Loans can do only chennai locals not even tamilnadu too

I am unable to view my paid ad, after entering the search terms. I have raised a complaint on 8 Feb, to [protected]@quikr.com & [protected]@quikr.co.in.
But I have not received any response other than the automated acknowledgement of my complaint. My ad expires on the 28 of Feb. If there is no resolution to my query in the next two business days, I would like Quikr to refund my money. Pls call back on [protected]

Hi my ad id is[protected]. Its been 2weeks i am asking for my own tv which I had given to quikr to get it sold.

I have called them several times and several emails I have sent but they always say they are working on it. Still they are unable to return my product it's almost more then 2 weeks.

Beware don't do any transaction with quikr they are fake.
Thanks
Dishant

I have ordered ZTE Nubia Z9 Mini smartphone on 4th Jan 2016 and I came to know that my order is cancelled without any reason. I have done the payment as required and it was successful also. Below are the order details: Order Id:10069776 Product: ZTE Nubia Z9 Mini (Black, 16 GB) - Unboxed

Quikr — Purchased Two Products Online. http://www.quikr.com/

Respected Sir/Madam,

1st Product transaction ID:- [protected]. (Sleepwell folding sofa cum bed orange color)

I bought the above mention product on Quikr website on 11/02/16. The product supposed to deliver and confirmed by Quikr delivery team at my place on 15/02/16 between 1 Pm to 4 Pm.

15/02/16:- Yesterday I called ([protected]) more than 10 times and the concern department didn't know what was going on and advised me the wrong information every time.

They said that "Operational fault was going on in Bangalore"

Even on the last call at 6pm the delivery service center executive advised me that the product will deliver before 8 Pm on 15/02/16.

Two numbers were provided by the delivery team for delivery concern in Bangalore but nobody picked up the call:- [protected], Raghu. [protected] Harsha.

I sent an email to support team and got support number #574685 with no success.

Today (16/02/16) in the afternoon one of the delivery service center employee advised me that the above mentioned product was cancelled by the company. Without my permission, how this thing is possible ? I am the buyer I paid Rs 1000 online under transaction number [protected] and waiting for the product whole day and in the end Quikr team members cancelled the delivery? Why?

This is not a professional attitude. Company need to advise the buyer before cancelling and refund the money on the same day.

But I haven't received any confirmation call, message or an email from Quikr regarding cancellation or for refund.

Seller contacted me and advised me that Quikr team didn't come to her place to pick up the above mentioned product.

2nd Product transaction ID:- [protected] (Glass Dinning Table):-

I have paid Rs 1000 online again for the above mentioned product on 16/02/16.

I bought the above mentioned product from Quikr. My product supposed to deliver on 16/02/16 in between 4 Pm to 8 Pm. I requested them to deliver before 6 Pm and delivery team says "yes sure" we will do it.

I called at 5 PM 16/02/16. Delivery team says they will deliver tomorrow as Operational fault is going on".

Support ticket number :- #652486

I have spent Rs 2000 for two products. No customer support no management help.

I have sent emails to their all different departments with no success.

Emails as follows:-

Quikr Support,
[protected]@quikr.com,

[protected]@quikr.com,

[protected]@quikr.com,

[protected]@quikr.com,

[protected]@delhivery.com.
I think, this is the e-commerce fraud website with scam/fraud ads.

Please take strict actions against this.

I want my money back (Rs 2000) and I want reasonable answers what's going on behind this company?

Hi there,

1st Product transaction ID:- [protected]. (Sleepwell folding sofa cum bed orange color"

I bought the above mention product on Quikr on 11/02/16. The product supposed to deliver at my place on 15/02/16 between 1 Pm to 4 Pm.

15/02/16:- Yesterday I called more than 10 times and the concern department didn't know what was going on and advised me the wrong information every time.

"Operational fault is going on in Bangalore"

Even on the last call at 6pm the delivery service center executive advised me that the product will deliver before 8 Pm.

Two numbers were provided by the delivery team for delivery concern in Bangalore but nobody picked up the call:- [protected], Raghu. [protected] Harsha.

I sent an email to support team and got support number #574685 with no success.

Today in the afternoon one of the delivery service center employee advised me that the above mentioned product was cancelled by the company. Without my permission how this thing is possible ? I am the buyer I paid Rs 1000 and waiting for the product whole day and in the end Quikr cancelled the delivery? WOW

This is not a professional attitude. Company need to advise the buyer by an email that for certain reasons we are cancelling this product for delivery.

2nd Product transaction ID:- [protected] (Glass Dinning Table):-

I bought the above mentioned product from Quikr with the same story. My product will deliver today in between 4 Pm to 8 Pm. I requested them to deliver before 6 Pm and delivery team says "yes sure" we will do it.

I called at 5 PM 16/02/16. Delivery team says they will deliver tomorrow as Operational fault is going on".

Support ticket number :- #652486

Can you please tell me is this your professional e-commerce company ????

We are spending money and you guys are not taking it seriously.

I need urgent reply with truth reasons what's going on ?
.

This is really frustrating after I spent 15, 000 rupees and the phone is of no use. I picked up a Quikr Certified Iphone 5 as a gift for my wife's birthday. They sent me a first phone which was carrier locked and couldn't be used. I had to return the phone the same day and wait another 2 weeks for them to deliver the next phone as they were out of stock. They then delivered the 2nd phone and it turned out that this had a defect and I wasn't able to install any apps and the phone wouldn't turn on. I raised a complaint again and returned the phone the same day. I could neither give my wife a birthday gift, surprise nor could I give her a proper phone & had to wait another 2 weeks. The 3rd phone - comes in and within a month, I have a white line on the screen - top to bottom and have been following-up with their customer service reps with at least 8-9 calls. They are least bothered now and they claim these are "Quikr Certified" mobiles. This is really frustrating after I spent 15, 000 rupees and the phone is of no use.
ORDER ID[protected]

I had posted an Ad to sell of an Old Cot + mattress. A buyer made an offer on 8th Feb and it was picked up by Quikr and delivered to him on the 11th Feb. Quikr confirmed me that the item was picked up (pick up note attached) and I was also informed over phone the same day evening that the buyer accepted the delivery and I would be paid the amount directly to my bank account by Saturday the 13th or the latest by 15th Feb Monday. I have from Monday called Quikr support and mailed them number of times. Support ticket 850477 open but no attempt made by Quikr yet to contact me or inform me on whats wrong. No traces of payment too. Being a first time user of Quikr, I feel cheated by Quikr as their support process seems to be unfriendly compared to other service desks as there is no focus to understand or fix an issue. Please help.

My bad experience with Quikr. Initially, I paid RS 800 for a chair n table (AD ID[protected].) I was told that my product would be delivered on 13th Feb in between 1 to 5 but it did not happen. No one from quikr called me, I myself called quikr 5 times and every time they were telling it would be delivered before EOD but it didn't happen. I was given the driver number and he responded as if he don't know about quikr.
I got a call from Harsha (logistics department bangalore- ph [protected]) that "goods are in worst condition so we cannot deliver it to you. You can cancel this order as we are unable to deliver it".
When I contacted your Quickr department they said goods have already been delivered to you.
How can it be possible when I haven’t received the goods.

This is unacceptable...I want some quick actions on it.

I have received this in 7 months ago.that already had defect, so I give this fr replacing they give a pick up received no.[protected]/QUIKRLM[protected] But they did not give me back as well as said me they give my money back.but they fade away